Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
54 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
39 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
39 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
38 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
24 open roles in Customer Support
View jobGlobal Elite Empire Consultants • Londonderry, New Hampshire • Mar 12, 2026
This is a mid-level Client Support Manager role focused on conducting virtual consultations, assessing client needs, and building lasting relationships through periodic check-ins. The hire will work in a tech-driven, rem…
Moderate trust · 55- View job
Customer Success Manager II | MM
Verified via ATSDeel • Remote • Mar 12, 2026
This mid-level Customer Success Manager II role manages a diverse portfolio of EMEA accounts, building relationships with key stakeholders and conducting regular business reviews. The CSM identifies churn risks, coordina…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Support Engineer-Brazil
Verified via ATSSardine • Remote • Mar 12, 2026
This senior-level Support Engineer role involves providing end-to-end technical and functional customer support for Sardine's API-driven fraud prevention platform. Day-to-day responsibilities include troubleshooting comp…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobSubstack • London • Mar 12, 2026
The UK Support Specialist at Substack is responsible for providing professional support to creators and subscribers, primarily via email and live chat. This mid-level role involves resolving a high volume of inquiries, c…
Actively hiringPopular companyModerate trust · 57- View job
Technical Support Engineer III
Verified via ATSMapbox • Remote • Mar 12, 2026
This senior-level Technical Support Engineer III role involves resolving complex customer inquiries by analyzing the Mapbox stack, collaborating with engineering and documentation teams to maintain accurate resources, an…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Technical Support Specialist - EMEA
Verified via ATSVanta • Remote • Mar 12, 2026
This mid-level Technical Support Specialist role involves providing technical support to customers via email, chat, and screen sharing, ensuring timely resolutions within SLAs. The specialist troubleshoots issues, docume…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
UK Support Specialist
Verified via ATSSubstack • Remote • Mar 11, 2026
This mid-level role involves providing technical support to creators and subscribers via email and live chat, handling 200-300 tickets weekly. The specialist will work autonomously in a small, in-house team, focusing on…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobCustomer Success Specialist
Verified via ATSLatamCent • Remote • Mar 11, 2026
This mid-level Customer Success Specialist role involves managing customer relationships post-onboarding, ensuring platform adoption, and proactively solving issues to drive outcomes like accurate data updates and renewa…
Remote-first cultureActively hiringPopular companyTrusted employer · 70
View jobSenior Technical Account Manager & Support Engineer
Verified via ATSPolygon Labs • Remote • Mar 11, 2026
This senior role involves leading technical integrations for enterprise customers, managing post-launch relationships, and troubleshooting complex API and infrastructure issues. As a Senior Technical Account Manager and…
Remote-first cultureActively hiringPopular companyTrusted employer · 70- View job
Senior Customer Service Executive US
Verified via ATSSmarkets • Remote • Mar 10, 2026
This senior-level role involves providing outstanding customer support via email, live chat, and social media, handling complex queries such as KYC, payments, and technical troubleshooting. As part of the Customer Operat…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Support & Service Coordinator (HVAC)
Verified via ATSAgent Careers • Remote • Mar 10, 2026
As a Customer Support & Service Coordinator, you will manage customer interactions, schedule technicians, and ensure efficient communication between clients and the team. This mid-level role requires experience in custom…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Success Manager
Verified via ATSAnima • Remote • Mar 10, 2026
This is a senior Customer Success Manager role at a high-growth healthcare AI startup, where you will own a portfolio of B2B SaaS accounts end-to-end, including onboarding clinics, driving adoption, and ensuring customer…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Layer27, LLC • Worldwide • Mar 10, 2026
This mid-level role involves providing remote Level 1 and 2 technical support across diverse client environments, troubleshooting issues in Microsoft 365, Azure, and on-premises infrastructure. As part of a collaborative…
Global hiringModerate trust · 53 - View job
Sidecar Health • Anywhere • Mar 10, 2026
This is a customer service role focused on supporting members in their healthcare journeys by answering questions, solving problems, and ensuring access to care. As part of the Member Care team at a startup, it offers op…
Moderate trust · 53 - View job
Client Support Specialist - Lettings Accounts
Verified via ATSStreet Group • Remote • Mar 10, 2026
This mid-level Client Support Specialist role focuses on providing live chat support for lettings accounting and property management software, troubleshooting issues, and escalating complex tasks to engineering teams. Th…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Property Accounts Support Consultant
Verified via ATSStreet Group • Remote • Mar 10, 2026
This mid-level role involves providing live chat support as the first line of assistance for clients using the Street.co.uk platform, focusing on lettings management and accounting. The specialist troubleshoots issues, e…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Lettings Finance & Software Support Advisor
Verified via ATSStreet Group • Remote • Mar 10, 2026
As a Lettings Finance & Software Support Advisor at Street Group, you will provide essential live chat support focused on lettings management and accounting. This role is ideal for someone with a background in lettings a…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Lettings Accounting Support Specialist
Verified via ATSStreet Group • Remote • Mar 10, 2026
This mid-level role involves providing live chat support as the first line for clients, focusing on lettings management and accounting within the Street.co.uk platform. The specialist troubleshoots issues, escalates comp…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
IT Support Engineer
Verified via ATSTarro • Remote • Mar 10, 2026
This mid-level IT Support Engineer role involves providing technical support for hardware, software, and networking issues, including monitoring systems, troubleshooting, and managing incidents. The engineer will work wi…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Success Enablement Manager
Verified via ATSWeave • Remote • Mar 10, 2026
The Customer Success Enablement Manager at Weave is responsible for identifying behavioral challenges within the customer success team and developing targeted training initiatives. This mid-level role involves collaborat…
Remote-first cultureActively hiringPopular companyTrusted employer · 70
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.