Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • LatamCent logo

    LatamCentRemote • Nov 6, 2025

    This is a senior individual contributor role as a Sr. Customer Success Manager, managing strategic relationships with high-value B2B SaaS clients. Day-to-day responsibilities include leading executive reviews, driving pl…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Affinity logo

    AffinityUK • Nov 6, 2025

    The Customer Success Manager at Affinity is responsible for managing a portfolio of strategic customers, driving renewals and upsells while ensuring client satisfaction. This senior role involves collaborating with vario…

    Moderate trust · 63
    Full-Time
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  • Enterprise Bot logo

    Enterprise BotSpain • Nov 6, 2025

    As a Customer Success and Project Manager at Enterprise Bot, you will oversee the entire lifecycle of customer accounts, ensuring smooth onboarding and successful implementation of AI solutions. This mid-level role requi…

    Moderate trust · 63
    Full-Time
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  • Nabla logo

    NablaRemote • Nov 6, 2025

    This mid-level role involves managing relationships with mid-market enterprise customers in the healthcare sector, focusing on driving product adoption, retention, and expansion. The Customer Success Manager leads provid…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Haast logo

    HaastRemote • Nov 6, 2025

    As a Legal AI Customer Success Manager, you will partner with Fortune 500 legal, compliance, and marketing teams to drive adoption of Haast's AI-native platform. This senior strategic role involves analyzing regulatory f…

    Remote-first cultureModerate trust · 68
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  • Patrique Mercier Recruitment PT logo

    Patrique Mercier Recruitment PTWorldwide • Nov 6, 2025

    As a Spanish Speaking Customer Service Representative, you will provide essential support to Spanish-speaking customers of a multinational financial company. Your day-to-day responsibilities will include addressing inqui…

    Global hiringModerate trust · 53
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  • LanceDB logo

    Senior Support Engineer

    Verified via ATS

    LanceDBRemote • Nov 5, 2025

    As a Senior Support Engineer at LanceDB, you will serve as a key technical contact for customers, troubleshooting issues and guiding them through the deployment and optimization of cloud-native database systems. Your rol…

    Remote-first cultureActively hiringTrusted employer · 73
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  • Worldly logo

    WorldlyRemote • Nov 5, 2025

    As a Customer Success Manager, Regional Lead, you will manage the end-to-end customer experience in the EMEA region, guiding clients through implementation, adoption, and value realization of sustainability software. Thi…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Ashby logo

    AshbyRemote • Nov 5, 2025

    The Senior Manager of Strategic Customer Success at Ashby will lead a team of Strategic Customer Success Managers focused on enhancing the experience for enterprise customers. This senior-level position involves collabor…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Vercel logo

    VercelHybrid - San Francisco • Nov 5, 2025

    The Director of Customer Support Engineering at Vercel will lead teams across the Americas, enhancing a developer-first customer support experience. This senior-level position involves overseeing 24/7 operations, impleme…

    Actively hiringPopular companyModerate trust · 67
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  • Elevenlabs logo

    ElevenlabsUK • Nov 5, 2025

    As a Senior Customer Success professional at ElevenLabs, you will manage relationships with 20 enterprise clients, ensuring they achieve value from our AI products. You'll lead onboarding and adoption initiatives, drive…

    Moderate trust · 55
    UKfull_time
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  • Boulevard logo

    BoulevardUSA • Nov 5, 2025

    As a Customer Support Specialist at Boulevard, you will primarily manage complex Tier 1 support tickets, assisting customers through various channels such as live chat and email. This mid-level role requires strong techn…

    $65,000 + 10% annual bonusSalary disclosedModerate trust · 57
    USAfull_time$65,000 + 10% annual bonus
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  • SmartBuyGlasses logo

    SmartBuyGlassesPhilippines • Nov 5, 2025

    As a Customer Service Representative at SmartBuyGlasses, you will assist customers via chat and email, addressing inquiries about products and services while leveraging AI tools to enhance efficiency. This entry-level po…

    Moderate trust · 53
    Philippinesfull_time
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  • Globe Life AO logo

    Globe Life AOUSA • Nov 5, 2025

    As a Customer Service Representative at Globe Life AO, you will handle inbound calls, emails, and Zoom inquiries, assisting customers with their benefits and claims. This entry-level position involves maintaining profess…

    $1,000–$3,000 weekly potential | bonuses + weekly paySalary disclosedModerate trust · 57
    USAfull_time$1,000–$3,000 weekly potential | bonuses + weekly pay
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  • WireScreen logo

    Customer Success Manager

    Verified via ATS

    WireScreenRemote • Nov 5, 2025

    As a Customer Success Manager at WireScreen, you will manage a portfolio of 25-35 customers, primarily federal agencies, by driving adoption, renewals, and growth through upsells and expansions. This mid-to-senior role i…

    Remote-first cultureActively hiringModerate trust · 68
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  • HockeyStack logo

    Customer Success Manager

    Verified via ATS

    HockeyStackRemote • Nov 5, 2025

    As a Customer Success Manager, you will own the full customer lifecycle, including onboarding, activation, adoption, and growth, ensuring customers unlock the full value of HockeyStack. You will define value roadmaps, tr…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • LanceDB logo

    LanceDBRemote • Nov 5, 2025

    This senior role involves partnering with enterprise customers to design, deploy, and optimize LanceDB in production environments, ensuring reliability and scalability. The engineer will lead technical onboarding, troubl…

    Remote-first cultureActively hiringTrusted employer · 73
    View job
  • Stripe logo

    StripeAtlanta • Nov 5, 2025

    As a Customer Success Manager for Enterprise at Stripe, you will manage a portfolio of enterprise clients, ensuring they maximize their investment and driving user success through proactive engagement and insights. This…

    Actively hiringPopular companyModerate trust · 67
    View job
  • Allium logo

    Support Engineer

    Verified via ATS

    AlliumRemote • Nov 5, 2025

    As a Support Engineer at Allium, you will troubleshoot and resolve complex customer issues related to SQL queries, data pipelines, and API integrations. This mid-level role involves collaborating with engineering teams t…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Stripe logo

    IT Support Engineer

    Verified via ATS

    StripeBucharest, Romania • Nov 5, 2025

    As a Tier 1 Support Engineer at Stripe, you will provide in-person technical assistance and support for computer systems, software, and hardware to employees and vendors. This junior-level position requires you to troubl…

    Actively hiringPopular companyModerate trust · 67
    View job

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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.