Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Brenmar Associates logo

    Brenmar AssociatesWorldwide • Apr 29, 2026

    As a Customer Support Specialist at Brenmar Associates, you will handle customer inquiries via phone, email, or chat, resolving issues and ensuring satisfaction. This is a junior-level role for remote workers, ideal for…

    Global hiringModerate trust · 53
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  • Heritage Civil Works logo

    Heritage Civil WorksWorldwide • Apr 29, 2026

    As the first point of contact for clients, you'll handle inquiries, troubleshoot issues, and provide solutions via email, chat, and ticketing platforms. You'll collaborate with engineering, operations, and project manage…

    Global hiringModerate trust · 53
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  • Prodevelop logo

    ProdevelopWorldwide • Apr 29, 2026

    Lead and manage a technical support team, supervising customer service processes and resolving complex incidents. Coordinate with development teams, analyze support metrics (SLA, TTR, CSAT), and implement strategies to i…

    Global hiringModerate trust · 53
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  • Clinical Health Network For Transformation logo

    Clinical Health Network For TransformationRemote • Apr 29, 2026

    The Self-Pay & Customer Service Specialist manages self-pay accounts, sets up payment plans, and ensures timely collection of outstanding balances while providing exceptional customer service. This mid-level role involve…

    Remote-first cultureModerate trust · 56
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  • Crusoe logo

    CrusoeRemote • Apr 28, 2026

    As Senior Manager of Customer Support at Crusoe Cloud, you will lead a team of support engineers, focusing on technical depth and problem-solving for enterprise customers. You'll develop scalable processes, create intern…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • OVERJET logo

    Customer Success Manager

    Verified via ATS

    OVERJETRemote • Apr 28, 2026

    As a Customer Success Manager at Overjet, you will onboard new DSO customers, guide them through setup and training, and build strong relationships to ensure successful adoption of the dental AI platform. You will proact…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Dedale Intelligence logo

    Dedale IntelligenceRemote • Apr 28, 2026

    As a Content Engagement Associate at Dedale Intelligence, you will monitor client interactions with the Lighthouse platform, analyze engagement metrics, and provide personalized content recommendations. This mid-level ro…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Immersive logo

    ImmersiveRemote • Apr 28, 2026

    As a Senior Customer Success Manager, you will manage enterprise customers in Spain and Iberia throughout their lifecycle, from onboarding to renewal. You'll drive value alignment, conduct executive business reviews, and…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • bunch logo

    bunchRemote • Apr 28, 2026

    As the first dedicated IT Operations hire at a Series B fintech startup, you'll own corporate IT end-to-end: from provisioning devices and managing the Berlin office network to enforcing endpoint security via MDM (Kandji…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Gymflow logo

    GymflowWorldwide • Apr 28, 2026

    As a Customer Onboarding & Support Specialist at Gymflow, you will guide new clients through the onboarding process, ensuring they effectively utilize the platform. You will also handle customer support tickets, create h…

    Global hiringModerate trust · 53
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  • poolside logo

    poolsideRemote • Apr 27, 2026

    This is a mid to senior-level Technical Support Engineer role, serving as the first point of contact for customers experiencing technical issues with poolside's product. Day-to-day responsibilities include troubleshootin…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Neo Financial logo

    Neo FinancialRemote • Apr 27, 2026

    This mid-level role involves providing expert customer support via phone and chat, resolving complex inquiries that require deep product knowledge and coordination across teams. As a Customer Success Specialist, you will…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Graphite logo

    GraphiteRemote • Apr 27, 2026

    This is a mid-level technical support role focused on supporting Graphite, a code review tool now part of Cursor. Day-to-day tasks include triaging customer tickets via Slack, email, and in-app feedback, performing techn…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Stripe logo

    StripeSingapore • Apr 24, 2026

    This senior Customer Success Manager role at Stripe involves managing post-sales relationships with major merchants in Greater China, based in Singapore. You'll act as a trusted advisor, driving product adoption, retenti…

    Actively hiringPopular companyModerate trust · 67
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  • Far Out Scout logo

    Far Out ScoutWorldwide • Apr 24, 2026

    As a Customer Agent, you will manage inbound calls, troubleshoot using scripts, and resolve inquiries to ensure high customer satisfaction. This mid-level role requires 3+ years of experience and involves working in a fa…

    Global hiringModerate trust · 53
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  • Snowflake logo

    SnowflakeRemote • Apr 24, 2026

    This intern role is part of Snowflake's IT team, providing hands-on help desk support to employees across departments. Day-to-day tasks include managing global support tickets in ServiceNow, troubleshooting Mac OS system…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Deepgram logo

    DeepgramRemote • Apr 24, 2026

    This senior-level Customer Success Engineer role involves acting as a technical expert and strategic advisor to enterprise customers, managing the full customer lifecycle from onboarding to expansion. The hire will condu…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Ashby logo

    AshbyRemote • Apr 24, 2026

    This is a senior leadership role as Director of Support Engineering, overseeing a technical team including a Support Engineering Manager and Support Engineers. Day-to-day, you will partner with Engineering and Product te…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Virtuous logo

    VirtuousRemote • Apr 24, 2026

    As a Technical Support Specialist on the Tier 1 team, you will provide exceptional customer service by addressing support tickets and calls using Zendesk. This junior role requires proactive troubleshooting and effective…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Kong Inc. logo

    Kong Inc.Remote • Apr 24, 2026

    As a Technical Customer Success Manager at Kong, you will serve as the primary post-sales technical contact for customers, driving adoption of Kong's API platform through hands-on demonstrations, workshops, and health ch…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.