Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Stripe logo

    StripeAtlanta, GA • Nov 5, 2025

    As a Manager of Customer Success for Enterprise at Stripe, you will lead a team of Customer Success Managers responsible for nurturing relationships with high-profile clients like Lyft and Shopify. This senior-level role…

    Actively hiringPopular companyModerate trust · 67
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  • Cryptio logo

    CryptioRemote • Nov 5, 2025

    This Customer Support Executive role involves delivering fast, empathetic support via Plain and guiding customers through complex issues, requiring deep product expertise. It is a mid-level position where you partner wit…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Hive.co logo

    Hive.coRemote • Nov 5, 2025

    This mid-level Technical Support Specialist role involves handling escalated technical issues, troubleshooting APIs and data workflows, and serving as a liaison between Support, Product, and Engineering teams. The specia…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Remote logo

    RemoteRemote • Nov 5, 2025

    As a PEO Implementation Specialist at Remote, you will guide clients through the onboarding process to Remote's co-employment model, ensuring their payroll, benefits, tax, and HR needs are met. This mid-level role requir…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    remote
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  • SQUIRE logo

    SQUIREUnited States • Nov 5, 2025

    As a Customer Success Manager at SQUIRE, you will drive post-sale customer health through proactive account management, focusing on product adoption and customer retention. This mid-level role involves building strong re…

    Moderate trust · 53
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  • Flock Safety logo

    Flock SafetyAnywhere • Nov 5, 2025

    The Product Support Specialist at Flock Safety is a hybrid role focused on customer experience, combining support and sales enablement. Daily responsibilities include answering inbound sales calls, generating leads in Sa…

    Moderate trust · 55
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  • Contact Government Services, LLC logo

    Contact Government Services, LLCAnywhere • Nov 5, 2025

    As a Customer Service Representative at Contact Government Services, LLC, you will be responsible for responding to calls and emails from the public, utilizing a knowledge base to address customer inquiries, and document…

    Moderate trust · 53
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  • Weave logo

    WeaveRemote • Nov 4, 2025

    The Customer Success Operations Analyst at Weave is a mid-level role responsible for organizing and analyzing customer success data, building performance reports, and tracking churn. The Analyst collaborates with various…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Humanitru logo

    HumanitruRemote • Nov 4, 2025

    This senior-level role serves as a Customer Success Manager and fundraising expert, managing a portfolio of nonprofit customers to ensure satisfaction, retention, and growth. Day-to-day, you'll develop success plans, con…

    Remote-first cultureModerate trust · 66
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  • UniTrust Financial Group logo

    UniTrust Financial GroupWorldwide • Nov 4, 2025

    As a Customer Service Sales Manager, you will connect with pre-qualified leads to assess their insurance needs and provide personalized solutions. This remote role emphasizes building strong client relationships and deli…

    Global hiringModerate trust · 53
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  • Deel logo

    DeelRemote • Nov 4, 2025

    As a Technical Support Specialist at Deel, you will bridge the gap between frontline teams and engineering, focusing on resolving complex technical issues and refining escalation processes. This mid-level role requires c…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Wiz logo

    WizRemote • Nov 4, 2025

    The Solutions Support Engineer at Wiz will provide day-to-day technical support for cloud security solutions, ensuring customer satisfaction and product functionality. This mid-level role involves collaborating with cros…

    Remote-first cultureModerate trust · 53
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  • Tenex logo

    TenexUSA • Nov 4, 2025

    As a Customer Success Manager at Tenex, you will act as a trusted advisor to customers, ensuring they leverage the MDR platform to meet cybersecurity needs. This mid-senior level role involves managing customer relations…

    competitive salary and benefits packageSalary disclosedModerate trust · 57
    USAfull_timecompetitive salary and benefits package
    View job
  • BuildAptive, Inc. logo

    BuildAptive, Inc.USA • Nov 4, 2025

    As a Customer Success professional at BuildAptive, Inc., you will focus on onboarding clients, developing pilot projects, and conducting field inspections. This mid-level role involves collaboration with various stakehol…

    Moderate trust · 53
    USAfull_time
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  • Snowflake logo

    SnowflakeRemote • Nov 4, 2025

    The Principal Technical Program Manager for Support Systems at Snowflake is a senior role focused on leading strategic programs within the Customer Experience Engineering team. This position involves planning and managin…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • BPM LLP logo

    BPM LLPUnited States • Nov 4, 2025

    As a NetSuite Senior Support Consultant, you will be responsible for providing expert support and optimization for NetSuite environments, focusing on service-centric modules. You'll work closely with clients to troublesh…

    Moderate trust · 53
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  • Replit logo

    Premium Support Engineer

    Verified via ATS

    ReplitRemote • Nov 4, 2025

    As a Premium Support Engineer at Replit, you will provide high-priority technical support to our most valuable customers, addressing complex product issues and ensuring timely resolutions. This senior-level role requires…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Replit logo

    Premium Support Engineer

    Verified via ATS

    ReplitRemote • Nov 4, 2025

    As a Premium Support Engineer at Replit, you will provide rapid-response technical support to high-value customers, handling complex issues and incidents across the platform. This mid-to-senior role involves troubleshoot…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Braintrust logo

    BraintrustRemote • Nov 3, 2025

    As a Developer Support Engineer at Braintrust, you will diagnose and resolve technical issues for developers using API and SDKs, primarily in Python or TypeScript. This mid-to-senior level role requires strong problem-so…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Nivoda logo

    NivodaUSA • Nov 3, 2025

    As a Customer Support Executive at Nivoda, you will handle customer inquiries via live chat, WhatsApp, and email, addressing issues related to logistics, orders, and website bugs. This mid-level role requires strong comm…

    $40k - $44k per annumSalary disclosedModerate trust · 57
    USAfull_time$40k - $44k per annum
    View job

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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.