Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • SiteMinder logo

    Customer Success Advisor

    Verified via ATS

    SiteMinderRemote • Dec 4, 2025

    The Customer Success Advisor is a mid-level role focused on retaining and optimizing customers to increase lifetime value, working alongside regional teams. Day-to-day responsibilities include assisting customers with pr…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Datadog logo

    DatadogDublin, Ireland • Dec 4, 2025

    This is a senior-level Enterprise Customer Success Manager role at Datadog, focused on managing strategic relationships with large corporate clients. Day-to-day responsibilities include onboarding new customers, driving…

    Actively hiringPopular companyModerate trust · 67
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  • Stellic logo

    StellicRemote • Dec 4, 2025

    This mid-level role involves managing customer success and retention for enterprise higher education partners, focusing on building trusted relationships, driving product adoption, and ensuring renewals. The Customer Suc…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Infinitus Systems, Inc. logo

    Customer Success Manager

    Verified via ATS

    Infinitus Systems, Inc.Remote • Dec 4, 2025

    This senior-level Customer Success Manager role involves managing enterprise accounts end-to-end, from onboarding to renewal and expansion, while driving customer health through regular check-ins and proactive outreach.…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Twilio logo

    TwilioRemote • Dec 4, 2025

    As a Senior Manager of Customer Success, you will lead a team of Senior Customer Success Managers handling strategic enterprise clients, focusing on driving product adoption, customer satisfaction, and retention. Your re…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    remote
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  • Baymard Institute logo

    Baymard InstituteEurope, UK, Germany, European timezones • Dec 4, 2025

    This is a full-time remote Customer Support Representative role at Baymard Institute, involving daily tasks such as managing support queues, providing technical assistance, and maintaining knowledge bases. As a junior to…

    Actively hiringModerate trust · 55
    Europe, UK, Germany, European timezonesfull_time
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  • Lyric logo

    LyricRemote • Dec 4, 2025

    The Customer Success Business Partner at Lyric is a senior role focused on driving adoption and retention among strategic enterprise accounts. Responsibilities include leading quarterly business reviews, coordinating cro…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Lyric logo

    LyricRemote • Dec 4, 2025

    This is a senior customer-facing role where you will drive adoption, retention, and expansion for strategic enterprise accounts, leading quarterly business reviews and coordinating cross-functional teams. You will act as…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Lyric logo

    LyricRemote • Dec 4, 2025

    This is a senior customer-facing role where you will drive adoption, retention, and expansion for strategic enterprise accounts, leading quarterly business reviews and coordinating cross-functional teams to deliver measu…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Lyric logo

    LyricRemote • Dec 4, 2025

    This is a senior customer-facing role where you will drive adoption, retention, and expansion for strategic enterprise accounts, leading quarterly business reviews and coordinating cross-functional teams to deliver measu…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Baymard Institute logo

    Baymard InstituteWorldwide • Dec 4, 2025

    As a Customer Support Representative at Baymard Institute, you will manage customer inquiries, provide technical assistance, and ensure smooth communication between customers and internal teams. This full-time, remote ro…

    Global hiringActively hiringModerate trust · 55
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  • LeanData logo

    LeanDataRemote • Dec 3, 2025

    This senior-level role involves managing post-sales relationships for enterprise customers at LeanData, focusing on driving product adoption, ensuring customer success, and identifying growth opportunities. The Customer…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Drata logo

    DrataRemote • Dec 3, 2025

    This senior leadership role involves overseeing global customer support operations, including strategy, automation, and team development to maintain high CSAT and response times. The hire will manage a high-performing te…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Juniper Square logo

    Juniper SquareRemote • Dec 3, 2025

    This mid-level Customer Success Manager role involves managing a portfolio of 60-75 existing customer accounts, focusing on implementation, onboarding, product adoption, and renewals. You'll work closely with end-users,…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Figma logo

    FigmaSan Francisco, CA · New York, NY · +1 • Dec 3, 2025

    The Enterprise Support Specialist at Figma is responsible for diagnosing and resolving complex inquiries from enterprise-level customers, ensuring exceptional support. This mid-level role involves close collaboration wit…

    Actively hiringPopular companyModerate trust · 62
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  • Deel logo

    DeelRemote • Dec 3, 2025

    As a Technical Support Specialist at Deel, you will bridge frontline teams and engineering by diagnosing and resolving complex technical issues, managing escalations, and enhancing support processes. This mid-level role…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Buildout logo

    BuildoutRemote • Dec 3, 2025

    This is a senior leadership role as Director of Customer Success, responsible for designing and optimizing customer success operations using platforms like Planhat, managing a team including Customer Success Managers and…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Figma logo

    FigmaSan Francisco, CA · New York, NY · +1 • Dec 3, 2025

    This mid-level Enterprise Support Specialist role involves providing technical support to enterprise customers, diagnosing issues, and resolving cases via email. The specialist partners with Sales teams to guide large or…

    Actively hiringPopular companyModerate trust · 67
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  • Deel logo

    DeelRemote • Dec 3, 2025

    As an Associate Customer Success Manager at Deel, you will manage relationships with up to 200 client accounts, ensuring their successful navigation of the Deel platform. This mid-level role requires you to be a trusted…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • SKELAR logo

    SKELARRemote • Dec 3, 2025

    This is a junior-level customer support role at SKELAR's EdTech venture RiseGuide, focusing on assisting users via email and chat, handling inquiries, and ensuring customer satisfaction. The agent will work within an in-…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.