Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Replit logo

    ReplitRemote • Jun 7, 2026

    As a Support Engineer at Replit, you'll provide premium technical support to high-value customers, handling complex product issues and leading communications during incidents. You'll collaborate with Product and Engineer…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Replit logo

    Support Engineer I (NYC)

    Verified via ATS

    ReplitRemote • Jun 7, 2026

    As a Support Engineer at Replit, you will provide premium technical support to high-value customers, handling complex issues across the platform, leading incident communications, and collaborating with Product and Engine…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Arabian Private Holdings logo

    Arabian Private HoldingsDublin, Dublin, County Dublin, Ireland • Jun 7, 2026

    As a Customer Support Representative, you will manage user inquiries for a financial technology platform, troubleshoot account and technical issues, and maintain detailed logs to identify software patterns. This junior-l…

    Actively hiringModerate trust · 55
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  • Umbrel logo

    UmbrelWorldwide • Jun 6, 2026

    In this Customer Support role at Umbrel, you will assist users with non-technical issues through various online channels. Your daily responsibilities will include handling order inquiries, resolving shipping problems, an…

    Global hiringModerate trust · 55
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  • Vish Consulting IT logo

    Vish Consulting ITColorado, • Jun 6, 2026

    This remote data entry role focuses on maintaining accurate records in databases and CRM systems, performing order entry, data collection, and transcription. The day-to-day involves using Microsoft Excel and Google Sheet…

    Moderate trust · 53
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  • Vista Fulfillment Group logo

    Vista Fulfillment GroupWorldwide • Jun 6, 2026

    Lead and manage a team of ~10 customer support agents, focusing on reducing first response time from ~48 hours to 12-24 hours. Responsible for improving Intercom workflows, implementing Fin AI, and optimizing support ope…

    Global hiringModerate trust · 53
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  • SanMar-Internal logo

    SanMar-InternalRemote • Jun 6, 2026

    As a Customer Service Representative I, you will handle inbound calls and provide exceptional service to both internal and external customers. This entry-level role requires you to utilize company knowledge to educate cu…

    Remote-first cultureModerate trust · 56
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  • 1Password logo

    1PasswordRemote • Jun 5, 2026

    This Senior Customer Success Manager role at 1Password involves owning a portfolio of mid-market or enterprise accounts, driving adoption, retention, and expansion. You'll conduct executive business reviews, manage renew…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • 1Password logo

    1PasswordRemote • Jun 5, 2026

    As a Principal Customer Success Manager at 1Password, you will manage a portfolio of strategic Enterprise accounts, driving executive alignment and long-term value realization. You'll serve as a senior security advisor t…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Varicent logo

    VaricentWorldwide • Jun 5, 2026

    As a Support Engineer, you will troubleshoot technical issues for Varicent's SaaS sales performance management platform, working with relational databases and web applications. You'll collaborate cross-functionally to re…

    Global hiringActively hiringModerate trust · 55
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  • Kin Insurance logo

    Kin InsuranceRemote • Jun 5, 2026

    This mid-level role involves handling inbound renewal and retention calls for homeowners insurance across multiple carriers. You'll review policies, counsel customers on coverage options, and find alternative solutions t…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Level logo

    LevelAnywhere • Jun 5, 2026

    This senior-level role involves closing hard technical tickets, onboarding customers with thousands of endpoints, building reusable automations, recording how-to videos, and QAing features before release. You'll work dir…

    Moderate trust · 55
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  • Level logo

    LevelWorldwide • Jun 5, 2026

    This senior-level support engineer role at Level involves closing hard tickets, onboarding customers with 1,000+ endpoints, building automations, recording how-to videos, and QAing features. You'll work autonomously on a…

    Global hiringModerate trust · 55
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  • Sydney Trains logo

    Sydney TrainsNewcastle, • Jun 5, 2026

    As a Train Cleaning Attendant for Sydney Trains, you will perform general and deep cleaning of trains at maintenance yards and stabling yards, working primarily night shifts on a 24/7 rotating roster. This entry-level ro…

    Moderate trust · 53
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  • Percona logo

    PerconaRemote • Jun 5, 2026

    As a MongoDB Database Support Engineer at Percona, you will provide expert technical support for MongoDB, addressing complex issues for customers with critical business needs. This is a mid-level position within a collab…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • albo logo

    alboCiudad de México, Ciudad de México, México • Jun 5, 2026

    As a Customer Service Specialist at albo, you will be the first point of contact for clients via written channels, managing interactions through ticketing, instant messaging, calls, and virtual meetings. You will resolve…

    Moderate trust · 55
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  • Everfield logo

    EverfieldRemote • Jun 5, 2026

    As a first-level technical support specialist, you'll handle incoming tickets, emails, and calls from Italian-speaking clients, diagnosing and resolving IP telephony and platform configuration issues. You'll manage user…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Parkade logo

    ParkadeRemote • Jun 5, 2026

    This senior manager role leads a 12+ person remote support team, balancing hands-on ticket handling with strategic oversight. You'll own KPIs, design workflows, and implement AI-driven tools to scale support efficiency,…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Parkade logo

    ParkadeRemote • Jun 5, 2026

    This senior manager role leads a dispersed support team of 12+ agents, handling tickets daily while designing AI-powered workflows and scaling operations. You'll own KPIs, coach team members, and partner with product and…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Parkade logo

    ParkadeRemote • Jun 5, 2026

    This is a mid-level overnight customer support role at a fast-growing SaaS startup. You will handle inbound tickets via email and phone, troubleshoot app/website issues, assist with parking enforcement, and escalate comp…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.