Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Ashby logo

    Head of Global Support

    Verified via ATS

    AshbyRemote • Nov 7, 2025

    The Head of Global Support at Ashby will lead a team of over 50 support professionals, focusing on delivering exceptional customer experiences for a complex suite of B2B SaaS products. This senior-level position involves…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Ashby logo

    AshbyRemote • Nov 7, 2025

    As a Product Support Specialist at Ashby, you will engage directly with customers to troubleshoot complex integration issues and provide detailed workflow instructions. This mid-level role is part of a dedicated support…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Ashby logo

    AshbyRemote • Nov 7, 2025

    The Product Support Specialist at Ashby will engage directly with customers, providing support for a complex product that requires technical problem-solving and detailed workflow instructions. This mid-level role is part…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Ashby logo

    AshbyRemote • Nov 7, 2025

    The Product Support Specialist at Ashby will engage directly with customers, addressing complex product inquiries and troubleshooting integration issues. This mid-level role requires a keen attention to detail and strong…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Gainwell Technologies logo

    Gainwell TechnologiesUSA • Nov 7, 2025

    As a Senior Assistant in Customer Support at Gainwell Technologies, you will provide knowledgeable responses to client inquiries, escalate complex issues, and collaborate with team members to enhance service delivery. Th…

    Moderate trust · 53
    USAfull_time
    View job
  • ShiftCare logo

    ShiftCareUSA • Nov 7, 2025

    As a Customer Success Manager at ShiftCare, you will engage with customers to ensure their satisfaction with the SaaS product while driving retention and expansion. This mid-level role involves onboarding new clients, mo…

    Moderate trust · 53
    USAfull_time
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  • Ramp logo

    RampRemote • Nov 7, 2025

    The Manager of Scaled Customer Success Strategy & Operations at Ramp will lead the design and implementation of self-service onboarding and activation strategies to enhance the experience of micro SMB customers. This sen…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Datadog logo

    DatadogBoston, Massachusetts, USA • Nov 7, 2025

    The Customer Success Associate role at Datadog focuses on building and maintaining long-term relationships with a high volume of customers. This junior to mid-level position requires the associate to manage customer inqu…

    Actively hiringPopular companyModerate trust · 67
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  • Snowflake logo

    SnowflakeRemote • Nov 7, 2025

    As a Senior Cloud Support Engineer at Snowflake, you will provide technical guidance and solutions to complex issues for customers using the Snowflake Data Warehouse. You will collaborate with a team of experts, engaging…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • NoGigiddy logo

    NoGigiddyWorldwide • Nov 7, 2025

    As a Chat Support Agent at NoGigiddy, you will serve as the first point of contact for users, addressing their inquiries and providing support via chat. This entry-level role requires strong communication and problem-sol…

    Global hiringActively hiringModerate trust · 55
    View job
  • Cloudflare logo

    Customer Success Manager

    Verified via ATS

    CloudflareHybrid • Nov 7, 2025

    The Customer Success Manager at Cloudflare will oversee the post-sale experiences of Enterprise customers, ensuring their satisfaction and success with the company's services. This mid-level role involves strong relation…

    Hybrid-friendlyActively hiringPopular companyTrusted employer · 70
    hybrid
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  • Nooks logo

    NooksRemote • Nov 7, 2025

    As a Technical Support Engineer at Nooks, you will provide technical support to users by troubleshooting complex issues, collaborating with engineering teams, and ensuring high customer satisfaction through prompt commun…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Galvany logo

    GalvanyRemote • Nov 7, 2025

    This mid-level Customer Service Specialist role involves handling incoming customer inquiries via phone and email, resolving issues, and ensuring a positive customer experience through competent and friendly communicatio…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Salonkee logo

    Fleet Support Specialist

    Verified via ATS

    SalonkeeRemote • Nov 7, 2025

    The Fleet Support Specialist at Salonkee is responsible for managing the company's vehicle fleet, ensuring efficient allocation and maintenance of cars for staff. This mid-level role involves coordinating fleet administr…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Roofr logo

    RoofrCanada • Nov 7, 2025

    The Director of Customer Success at Roofr will lead the Customer Success team, focusing on account setup, implementation, onboarding, and retention strategies. This senior leadership role involves mentoring a high-perfor…

    Moderate trust · 53
    Canadafull_time
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  • MyStudio logo

    MyStudioPhilippines • Nov 7, 2025

    As a Technical Customer Support Specialist at MyStudio, you will manage customer inquiries via chat, phone, and email, ensuring a high level of satisfaction through accurate and timely support. This mid-level role involv…

    $500 - 550 per monthSalary disclosedModerate trust · 57
    Philippinescontract$500 - 550 per month
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  • WeAssist.io logo

    WeAssist.ioPhilippines • Nov 7, 2025

    The Customer Service Representative will handle customer inquiries via email and social media, manage order processing through Shopify, and engage with the brand's community. This is a junior to mid-level role within a s…

    $9,600 - $14,400/yrSalary disclosedModerate trust · 57
    Philippinesfull_time$9,600 - $14,400/yr
    View job
  • Snowflake logo

    SnowflakeRemote • Nov 7, 2025

    As a Senior Cloud Support Engineer at Snowflake, you will provide technical guidance and support to customers leveraging the Snowflake Data Warehouse. You will troubleshoot complex issues, document solutions, and collabo…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Snowflake logo

    SnowflakeRemote • Nov 7, 2025

    As a Staff Cloud Support Engineer at Snowflake, you will focus on providing expert technical guidance and solutions to customers utilizing the Snowflake AI Data Cloud. This senior-level role involves handling complex iss…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Datadog logo

    DatadogRemote • Nov 7, 2025

    As an Enterprise Customer Success Manager, you will proactively drive product adoption and build strong relationships with large strategic customers, advocating for their needs and ensuring a positive experience. You'll…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    remote
    View job

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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.