Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • NETGEAR logo

    NETGEARRemote • Mar 6, 2026

    As a Level 3 Technical Support Engineer at NETGEAR, you will act as a critical escalation point for complex networking and AV-over-IP issues, directly assisting IT and AV customers through in-depth troubleshooting. This…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Storeganise logo

    StoreganiseWorldwide • Mar 6, 2026

    This is a mid-to-senior Customer Service Specialist role where you'll handle customer support tickets, lead product demos via webcam, and manage onboarding calls with new clients, including data conversions. You'll work…

    Global hiringModerate trust · 53
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  • Tablet Command, Inc. logo

    Tablet Command, Inc.Worldwide • Mar 6, 2026

    As a Customer Support Manager, you will lead and mentor a remote support team, ensuring timely and expert assistance for public safety customers. Your responsibilities include defining support processes, prioritizing cus…

    Global hiringModerate trust · 53
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  • MURAL logo

    MURALRemote • Mar 6, 2026

    As a Senior Customer Success Manager, you will manage a portfolio of 25 high-value Enterprise accounts in North America, focusing on driving user adoption, retention, and expansion. You will collaborate cross-functionall…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Kong Inc. logo

    Customer Success Manager

    Verified via ATS

    Kong Inc.Remote • Mar 5, 2026

    As a Customer Success Manager at Kong Inc., you will serve as the primary post-sales contact for customers, addressing technical and product inquiries while driving product adoption. This mid-level role requires engaging…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Snowflake logo

    SnowflakeRemote • Mar 5, 2026

    As a Designated Support Engineer at Snowflake, you will provide expert technical guidance to assigned customers, ensuring they achieve optimal use of the Snowflake platform. This senior-level position involves handling m…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Webflow logo

    WebflowRemote • Mar 5, 2026

    As a Senior Corporate Account Executive at Webflow, you will own and close complex SaaS deals with mid-sized companies, focusing on building a robust sales pipeline through proactive outreach. You will engage with techni…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    remote
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  • LatamCent logo

    LatamCentRemote • Mar 5, 2026

    This mid-level role involves managing enterprise customer relationships for the Dado platform, focusing on onboarding, implementation, and adoption to drive measurable value. The Customer Success Manager troubleshoots pr…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Brightline logo

    BrightlineRemote • Mar 5, 2026

    This is a mid-level Member Support Specialist role focused on providing bilingual administrative support to members in a remote setting. Day-to-day responsibilities include conducting initial phone calls, scheduling appo…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • 1Password logo

    1PasswordRemote • Mar 5, 2026

    This is a senior leadership role as a Team Manager of Customer Success for the EMEA region at 1Password, focusing on coaching and developing a high-performing team to drive customer adoption, retention, and growth. Day-t…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • PointClickCare logo

    PointClickCareWorldwide • Mar 5, 2026

    The Manager of Customer Support at PointClickCare will lead a team of Solutions Analysts to ensure exceptional customer service. This senior role involves overseeing daily operations, providing coaching, and implementing…

    Global hiringActively hiringModerate trust · 55
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  • Localize logo

    LocalizeWorldwide • Mar 5, 2026

    The Customer Success Manager at Localize will strategically manage a portfolio of enterprise accounts, focusing on onboarding, product adoption, and driving revenue growth through upselling and cross-selling. This senior…

    Global hiringModerate trust · 55
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  • Fullstory logo

    FullstoryRemote • Mar 5, 2026

    The Senior Technical Support Specialist at Fullstory will serve as a trusted expert for customers, assisting them with technical issues related to the product. Daily responsibilities include managing customer support tic…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • GoLinks logo

    GoLinksRemote • Mar 5, 2026

    As a Customer Success Manager at GoLinks, you will be responsible for onboarding new clients and managing a portfolio of strategic accounts to ensure they derive maximum value from the platform. This mid-level role invol…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • GoLinks logo

    GoLinksRemote • Mar 5, 2026

    This mid-level Customer Success Manager role involves managing strategic enterprise accounts to drive adoption, renewals, and expansion of GoLinks' SaaS platform. Day-to-day responsibilities include coaching and onboardi…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Certn logo

    CertnRemote • Mar 4, 2026

    This mid-level Customer Success Associate role focuses on managing customer success initiatives through a scaled, one-to-many approach, handling onboarding, issue resolution, and retention strategies. Day-to-day responsi…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Immersive logo

    ImmersiveRemote • Mar 4, 2026

    This senior-level role manages enterprise customers throughout their lifecycle, from onboarding to renewal, ensuring strategic alignment with the Immersive One platform. The Customer Success Manager partners with custome…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Hive.co logo

    Hive.coRemote • Mar 4, 2026

    This is a junior-level Customer Success Associate role at Hive.co, focusing on supporting self-serve customers to drive adoption and retention through feature usage and problem-solving. Day-to-day, you'll work cross-func…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Kustomer logo

    KustomerRemote • Mar 4, 2026

    As a Senior Manager of Customer Success at Kustomer, you will lead a team of Customer Success Managers, focusing on driving customer retention and AI adoption. Your day-to-day responsibilities include developing your tea…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Singular logo

    SingularWorldwide • Mar 4, 2026

    As a Product Support Escalations Engineer at Singular, you will serve as the primary technical support contact for customers, performing complex troubleshooting and collaborating with Product and Engineering teams to enh…

    Global hiringActively hiringPopular companyModerate trust · 57
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.