Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • SKELAR logo

    SKELARRemote • Dec 3, 2025

    This is a junior-level customer support role at SKELAR's EdTech venture RiseGuide, focusing on assisting users via email and chat, handling inquiries, and ensuring customer satisfaction. The agent will work within an in-…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Remote logo

    RemoteRemote • Dec 3, 2025

    As a Manager, Growth Customer Success, you will oversee daily operations for a team of Growth Customer Success Managers in EMEA, focusing on coaching, mentoring, and ensuring performance metrics are met. This senior role…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    remote
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  • DV Labs logo

    DV LabsLisbon, Portugal • Dec 3, 2025

    As a Technical Customer Success Manager at DV Labs, you will guide customers in adopting Distributed Validators, ensuring their staking setups are optimized for performance and security. This mid-level role involves buil…

    Moderate trust · 53
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  • Acquisition.com logo

    IT Support Associate

    Verified via ATS

    Acquisition.comRemote • Dec 3, 2025

    As an IT Support Engineer at Acquisition.com, you will be responsible for managing support across a macOS environment, ensuring seamless operations of devices, networking, and AV systems. This mid-level role involves han…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Dandy logo

    DandyRemote • Dec 3, 2025

    This senior-level role leads and scales the global Training organization, managing a team of Training and Operations Managers to oversee field and virtual trainers across the U.S., Canada, and international markets. Day-…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • PermitFlow logo

    Customer Success Manager

    Verified via ATS

    PermitFlowRemote • Dec 2, 2025

    As a Customer Success Manager at PermitFlow, you will manage a book of business for contractors and developers in the construction industry, handling customer rollout, lifecycle management, renewals, and expansions. You…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • PermitFlow logo

    PermitFlowRemote • Dec 2, 2025

    As a Founding, Enterprise Customer Success Manager, you will own high-value enterprise accounts, driving onboarding, retention, and expansion for B2B SaaS clients. This senior role involves building strategic partnership…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Stay AI logo

    Customer Success Manager

    Verified via ATS

    Stay AIRemote • Dec 2, 2025

    This mid-level Customer Success Manager role at Stay Ai involves managing client relationships and ensuring customer satisfaction by proactively addressing issues and developing success plans. The hire will work within t…

    Remote-first cultureActively hiringModerate trust · 68
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  • Datadog logo

    DatadogBoston, Massachusetts, USA · New York, New York, USA • Dec 2, 2025

    As an Enterprise Customer Success Manager, you will proactively drive product adoption and build strong relationships with large strategic customers, focusing on loyalty and advocacy. You will partner with sales and engi…

    Actively hiringPopular companyModerate trust · 62
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  • StrongDM logo

    StrongDMRemote • Dec 2, 2025

    This senior-level role involves designing secure and scalable deployment architectures for StrongDM's Zero Trust PAM solutions, guiding customers through hands-on deployments and integrations. As a Customer Success Solut…

    Remote-first cultureModerate trust · 66
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  • Float logo

    FloatRemote • Dec 2, 2025

    This is a mid-level Product Support Associate role focused on delivering exceptional technical customer support for Float's financial platform. The position involves troubleshooting software issues, managing compliance p…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Vanta logo

    VantaRemote • Dec 2, 2025

    This is a senior-level role leading a team of Customer Success Managers at Vanta, focusing on onboarding, adoption, advocacy, and retention for a growing customer base. The Manager develops team strategy, coaches CSMs to…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Prompt Health logo

    Prompt HealthRemote • Dec 2, 2025

    This mid-level Clinical Technical Support Specialist role involves assisting clients via email support, triaging tickets, and escalating issues to appropriate teams within a B2B SaaS environment. The hire will develop de…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Prompt Health logo

    Prompt HealthRemote • Dec 2, 2025

    This mid-level role involves providing technical support for billing software via email, triaging tickets, and escalating issues to appropriate teams within a B2B SaaS environment. The specialist will develop deep produc…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • SKELAR logo

    SKELARRemote • Dec 2, 2025

    This Customer Support Manager role at SKELAR involves leading customer support operations for tech products, managing a team of junior support staff, and ensuring high-quality service delivery. The position requires coor…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • WeTravel logo

    WeTravelRemote • Dec 2, 2025

    As an Account Manager at WeTravel, you will manage and nurture relationships with clients, ensuring they maximize the value of the platform. This mid-level role involves collaborating with cross-functional teams to addre…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Datadog logo

    DatadogSingapore, Singapore • Dec 2, 2025

    As an Enterprise Customer Success Manager, you will proactively drive product adoption and build strong relationships with large strategic customers, focusing on loyalty and advocacy. You'll partner with sales and engine…

    Actively hiringPopular companyModerate trust · 62
    View job
  • Confluent logo

    ConfluentRemote • Dec 2, 2025

    This is a senior-level Strategic Customer Success Manager role focused on the Public Sector, where you will manage a portfolio of 5-6 large enterprise accounts with a combined $10M ARR. Day-to-day, you will own customer…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Teya logo

    Sales Support Agent

    Verified via ATS

    TeyaRemote • Dec 2, 2025

    As a Sales Support Agent at Teya, you will be part of a diverse Customer Operations team, providing first-line support to over 250 independent sellers across the UK. Your daily responsibilities include answering incoming…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Datadog logo

    DatadogMontreal, Canada · Toronto, Canada • Dec 2, 2025

    As an Enterprise Customer Success Manager at Datadog, you will drive product adoption and maintain strong relationships with strategic enterprise clients. This mid-level role focuses on onboarding new customers, analyzin…

    Actively hiringPopular companyModerate trust · 62
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.