Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
28 open roles in Customer Support
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
25 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
23 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
22 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
21 open roles in Customer Support
Confluent
Empower your business with real-time data streaming using Confluent's comprehensive platform built on Apache Kafka.
14 open roles in Customer Support
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Customer Success Operations
Verified via ATSHockeyStack • Remote • Nov 3, 2025
As a Customer Success Operations Manager, you will build and optimize systems, processes, and reporting for the Customer Success team, focusing on KPIs like adoption and retention. This mid-to-senior role involves config…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Seasonal Customer Support Contractor
Verified via ATSCoinTracker • Remote • Nov 3, 2025
This is a mid-level seasonal contractor role providing customer support for CoinTracker's cryptocurrency platform, focusing on tax season. The hire will handle an average of 40 support tickets weekly via chat, email, or…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 
View jobCustomer Onboarding & Support Specialist
Verified via ATSStora • Remote • Nov 3, 2025
This mid-level role involves guiding new customers through onboarding, responding to support tickets, and providing real-time phone support. You will work closely with Sales and Customer Success teams to ensure seamless…
Remote-first cultureActively hiringModerate trust · 68- View job
Customer Success Manager
Verified via ATSStora • Remote • Nov 3, 2025
As a Customer Success Manager, you will onboard and support self storage operators in EU markets like France, Spain, Germany, or Italy, guiding them through setup, training, and ongoing assistance via email, chat, and vi…
Remote-first cultureActively hiringModerate trust · 68 - View job
Freshpaint • USA • Nov 3, 2025
As a Support Engineer at Freshpaint, you will be responsible for resolving technical customer issues and ensuring they receive effective support for a complex product. This mid-level role requires you to collaborate with…
competitive pay + generous equitySalary disclosedModerate trust · 57USAfull_timecompetitive pay + generous equity - View job
HR Experience Specialist - APAC
Verified via ATSDeel • Remote • Nov 3, 2025
The HR Experience Specialist is responsible for managing the entire employee lifecycle, including onboarding, offboarding, and performance management for EOR employees in the APAC region. This mid-level role involves pro…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Senior Cloud Support Engineer
Verified via ATSCrusoe • Remote • Nov 3, 2025
As a Senior Cloud Support Engineer, you will provide technical support to customers via Zendesk, troubleshoot issues with VMs and hardware, and participate in a 24/7 on-call rotation. This senior role involves collaborat…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Whisker Labs • USA • Nov 2, 2025
The Technical Support Specialist at Whisker Labs is responsible for providing phone and email support to customers, troubleshooting technical issues, and ensuring smooth service delivery. This role, suited for candidates…
Moderate trust · 53USAfull_time - View job
Healthaxis • USA • Nov 1, 2025
As a Customer Service Representative at Healthaxis, you will handle member and provider calls regarding claims and benefits, ensuring timely and accurate responses. This is a junior-level position that requires a minimum…
Moderate trust · 53USAfull_time - View job
Education Administrator - Instructional Design & LMS Support (Part-Time, 6-Month Contract)
Verified via ATSWorldly • Remote • Oct 31, 2025
This part-time contractor role supports the Education Team with instructional design and LMS administration, involving tasks like developing e-learning courses, collaborating with subject matter experts, and managing cou…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobManager, Customer Success
Verified via ATSHive.co • Remote • Oct 31, 2025
This senior-level role involves leading and scaling the Customer Success team for North America, focusing on driving retention, expansion, and operational excellence for key accounts. The Manager coaches Senior CSMs, bui…
Remote-first cultureActively hiringPopular companyTrusted employer · 70- View job
IT Support Engineer
Verified via ATSSolace • Remote • Oct 31, 2025
As an IT Support Engineer at Solace, you will provide day-to-day technical assistance to the engineering team, troubleshooting hardware, software, and connectivity issues on macOS, Windows, and mobile platforms. This mid…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobSenior Technical Support Engineer
Verified via ATSSemgrep • Remote • Oct 31, 2025
The Senior Technical Support Engineer at Semgrep is responsible for troubleshooting complex technical issues, primarily supporting AppSec Engineers and Software Engineers. This senior-level role involves managing support…
Remote-first cultureActively hiringPopular companyTrusted employer · 70- View job
Support Manager
Verified via ATSReplit • Remote • Oct 31, 2025
As a Support Manager at Replit, you will lead a global team responsible for account, billing, and social media support, focusing on user interactions across various platforms. This senior role emphasizes operational disc…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Mercor • USA • Oct 31, 2025
As a First-Line Supervisor of Office and Administrative Support Workers at Mercor, you will independently create and review deliverables related to AI research. This senior-level role involves diagnosing and solving real…
$80 - $120 usd hourlyActively hiringPopular companySalary disclosedModerate trust · 61USAcontract$80 - $120 usd hourly - View job
Manager, Mid-Market Film & Television Customer Success
Verified via ATSWrapbook • Remote • Oct 31, 2025
This senior-level role involves leading a team of 6 Mid-Market Customer Success Managers to drive client retention, growth, and satisfaction in the film and television sector. Day-to-day responsibilities include coaching…
Remote-first cultureActively hiringModerate trust · 68 - View job
Customer Success Manager DACH - Enterprise
Verified via ATSAtlan • Remote • Oct 31, 2025
As a Customer Success Manager for Enterprise clients in the DACH region, you will serve as a trusted advisor to Fortune 500 companies and startups, driving data-driven success through strategic guidance on metadata manag…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Success Engineer (APAC, Remote)
Verified via ATSPerplexity • Remote • Oct 31, 2025
The Customer Success Engineer at Perplexity AI will be responsible for providing expert technical support to strategic enterprise accounts, focusing on troubleshooting complex issues related to the company's API and prod…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobTechnical Staff Customer Success Manager
Verified via ATSKong Inc. • Remote • Oct 30, 2025
This is a senior-level Customer Success Manager role on the Customer Experience team at Kong Inc., focusing on managing a portfolio of commercial customers to drive adoption and success with Kong's API and microservices…
Remote-first cultureActively hiringPopular companyTrusted employer · 75- View job
Developer Support Engineer
Verified via ATSRevenueCat • Remote • Oct 30, 2025
This entry-level Developer Support Engineer role involves providing hands-on technical support to developers integrating RevenueCat's SDK, debugging issues, and collaborating with engineering and product teams to improve…
Remote-first cultureActively hiringPopular companyTrusted employer · 75
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.