Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • SoSafe logo

    SoSafeRemote • Apr 30, 2026

    The Customer Success Manager at SoSafe GmbH will focus on building and maintaining long-term relationships with clients, ensuring their success with the SoSafe product suite. This mid-level role involves consulting clien…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Twilio logo

    TwilioRemote • Apr 30, 2026

    This senior-level role involves managing a team of Sales Support Specialists across the Americas to centralize and optimize sales support functions. Day-to-day responsibilities include standardizing regional playbooks, a…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    remote
    View job
  • SplitMetrics logo

    SplitMetricsRemote • Apr 30, 2026

    As a Customer Success Manager at SplitMetrics, you'll manage and grow a high-volume SMB portfolio, guiding customers from onboarding to renewal. This mid-level role involves designing automated customer journeys and moni…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Waterworks logo

    WaterworksRemote • Apr 30, 2026

    The Client Support Manager oversees a regional team of Client Support Specialists and Team Leads, ensuring efficient order management, operational consistency, and exceptional customer service for luxury bath and kitchen…

    Remote-first cultureModerate trust · 56
    View job
  • RemoteVA logo

    RemoteVAWorldwide • Apr 29, 2026

    The Customer Support Representative will manage customer communications through email and live chat, ensuring high-quality service in a remote setting. This mid-level role requires strong attention to detail and multitas…

    Global hiringActively hiringPopular companyModerate trust · 57
    View job
  • Stripe logo

    StripeAtlanta, GA · Chicago, IL • Apr 29, 2026

    As a Customer Success Manager for Key Accounts at Stripe, you will manage a portfolio of enterprise customers, ensuring they maximize value from Stripe's payments platform. You will conduct business reviews, deliver paym…

    Actively hiringPopular companyModerate trust · 67
    View job
  • JOOR logo

    Customer Success Manager

    Verified via ATS

    JOORRemote • Apr 29, 2026

    As a Customer Success Manager at JOOR, you will act as a trusted advisor to clients, ensuring alignment with their business strategies and driving adoption of JOOR's wholesale management platform. You'll manage a book of…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Kota logo

    KotaRemote • Apr 29, 2026

    This mid-level Technical Support Engineer role serves as the first technical point of contact for Kota's embedded integration partners, triaging and resolving issues by debugging code (TypeScript/Node.js/.NET/Postgres),…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Prompt Health logo

    Support Engineer

    Verified via ATS

    Prompt HealthRemote • Apr 29, 2026

    This mid-level Support Engineer role involves collaborating with engineering and client experience teams to diagnose and resolve technical issues across SaaS products. Day-to-day responsibilities include debugging produc…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Automattic logo

    AutomatticWorldwide • Apr 29, 2026New

    As a Customer Success Engineer at Automattic, you will provide advanced technical support and consultation to enterprise customers, primarily through Zendesk tickets and customer calls. This mid-level role requires solvi…

    Global hiringModerate trust · 62
    View job
  • Fullstory logo

    FullstoryRemote • Apr 29, 2026

    As a Principal Customer Success Manager, you will serve as a trusted advisor for high-value enterprise accounts, focusing on driving product adoption, managing risk, and identifying growth opportunities. You will oversee…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Tellos logo

    TellosRemote • Apr 29, 2026

    This is a remote, senior-level BCBA role for Spanish-speaking professionals living in Georgia. Day to day, you'll conduct assessments, develop ABA treatment plans, supervise RBTs, and collaborate with the team on billing…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Tellos logo

    TellosRemote • Apr 29, 2026

    As a Remote Spanish-Speaking BCBA at Tellos, you will conduct comprehensive assessments (FBAs, skill assessments), develop and monitor individualized ABA treatment plans, supervise RBTs, and collaborate on billing and in…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Cubic³ logo

    Cubic³Remote • Apr 29, 2026

    This is a mid-level Test Support Engineer role on a maternity cover contract, part of the Level 2 team reporting to the Post Feature Delivery Lead. Day-to-day responsibilities include providing technical and test support…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Float logo

    Customer Success Manager

    Verified via ATS

    FloatRemote • Apr 29, 2026

    As a Customer Success Manager at Float, you'll be responsible for fostering deep relationships with customers, ensuring successful onboarding, and driving product adoption. This mid-level role involves collaborating with…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Creative Force logo

    Creative ForceWorldwide • Apr 29, 2026

    This mid-level role provides technical SaaS support for two products, Award Force and Good Grants, to an APAC client base via email, phone, and Zoom. You'll troubleshoot issues, run onboarding sessions, test bugs, and co…

    Global hiringActively hiringModerate trust · 55
    View job
  • Abacum logo

    AbacumRemote • Apr 29, 2026

    As a Product Support Specialist at Abacum, you'll serve as a trusted advisor to customers, providing high-quality support via email and live calls to resolve complex technical and data-related issues within the FP&A plat…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
    View job
  • Inyad logo

    InyadWorldwide • Apr 29, 2026

    As a Customer Support Specialist at Inyad, you will handle customer inquiries via email, chat, and social media platforms like Facebook Messenger and WhatsApp, while also engaging with comments and collaborating with int…

    Global hiringModerate trust · 53
    View job
  • Regnology logo

    RegnologyWorldwide • Apr 29, 2026

    This mid-level Product Support Specialist role at Regnology involves providing first-level functional and product support for regulatory reporting solutions in the SupTech stream. Daily responsibilities include troublesh…

    Global hiringModerate trust · 53
    View job
  • Datatrans Ag logo

    Datatrans AgWorldwide • Apr 29, 2026

    As a Customer Support Specialist at Datatrans, you will be the primary information source for clients regarding payment gateway and APIs, assist with shop integrations, and provide best practices for online payments. You…

    Global hiringModerate trust · 53
    View job

Page 29 of 102

Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.