Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
54 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
39 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
39 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
38 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
24 open roles in Customer Support
- View job
OnTheGoSystems • Worldwide • Mar 16, 2026
This is a senior-level Head of Support role leading a global support organization that includes human, AI-powered, and developer-led VIP support teams. Day-to-day responsibilities involve owning the support strategy, imp…
Global hiringActively hiringPopular companyModerate trust · 57 - View job
Product Support Associate
Verified via ATSRavio • Remote • Mar 16, 2026
As a Product Support Associate at Ravio, you will provide essential technical support to internal teams, such as Sales and Customer Success Managers, to address customer product issues. This junior role involves collabor…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Head of Global Support
Verified via ATSAshby • Remote • Mar 14, 2026
This senior-level role involves leading a global support team of managers and technical contributors, scaling operations to nearly double in size over the next year. Day-to-day responsibilities include defining support s…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobCustomer Success Manager
Verified via ATSHive.co • Remote • Mar 14, 2026
This mid-level Customer Success Manager role involves providing email marketing strategy and best practices to clients, ensuring they maximize Hive's features. The CSM nurtures customer relationships, gathers feedback fo…
Remote-first cultureActively hiringPopular companyTrusted employer · 70- View job
Customer Success Manager, Growth
Verified via ATSJuniper Square • Remote • Mar 13, 2026
This mid-level role involves managing a portfolio of 220+ small to mid-sized business clients as a Customer Success Manager, focusing on driving product adoption, retention, and expansion through data-driven strategies a…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Descript • San Francisco, CA • Mar 13, 2026
As a Support Agent at Descript, you will engage directly with customers through live chat, email, and video conferencing to provide exceptional support for multimedia creators. This role is pivotal in guiding users throu…
Actively hiringModerate trust · 55 - View job
Customer Support Technician
Verified via ATSKnowtex • Remote • Mar 13, 2026
This is a junior to mid-level Customer Support Technician role serving as the frontline technical support for Knowtex's voice AI platform used by healthcare clinicians. Day-to-day responsibilities include handling Tier 1…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Pearl • Worldwide • Mar 13, 2026
This mid-level Customer Support Specialist role involves serving as the first point of contact for Tier 1 inquiries via phone, email, and ticketing systems, focusing on troubleshooting and resolving issues independently…
Global hiringActively hiringModerate trust · 55 - View job
Customer Support Analyst
Verified via ATSAddi • Remote • Mar 13, 2026
This mid-level customer support analyst role involves providing high-quality support to customers and partners across multiple channels, aiming for first-contact resolution and efficient issue handling. The analyst works…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Support & Administrative Specialist
Verified via ATSAgent Careers • Remote • Mar 13, 2026
This mid-level role involves serving as the primary customer contact for an HVAC services company, handling phone inquiries, coordinating technician schedules, managing service estimates, and following up on invoices. Th…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobSenior Technical Support Engineer
Verified via ATSSemgrep • Remote • Mar 13, 2026
The Senior Technical Support Engineer at Semgrep is responsible for troubleshooting complex technical issues, primarily supporting AppSec Engineers and Software Engineers. This senior-level role involves managing support…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Senior Support Engineer | Remote | North America
Verified via ATSn8n • Remote • Mar 13, 2026
As a Senior Support Engineer, you will provide technical support to users via tickets, chat, and community forums, diagnosing and troubleshooting issues related to n8n workflows, integrations, and performance. You will c…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Clinical Practice Support Expert, Removables (ITA)
Verified via ATSDandy • Remote • Mar 13, 2026
This senior-level Clinical Support Trainer & CX Expert role involves delivering both virtual and in-person training to dental practices on digital workflows and intraoral scanning, while providing advanced clinical suppo…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Support Engineer - Bilingual
Verified via ATSCohere • Remote • Mar 13, 2026
This mid-level Customer Support Engineer role involves handling inbound and outbound customer calls, providing technical support via email, chat, and Discord, and managing support tickets. The engineer will create self-s…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Sales Support Specialist 2
Verified via ATSTwilio • Sydney, Australia • Mar 13, 2026
This mid-level Sales Support Specialist role involves supporting Account Executives on the Communications Strategic Sales team by handling operational tasks throughout the sales cycle. Day-to-day responsibilities include…
Actively hiringPopular companyModerate trust · 62 - View job
Support Engineer-Canada
Verified via ATSSardine • Remote • Mar 13, 2026
As a Support Engineer at Sardine, you will be the primary point of contact for customers, addressing their technical needs and troubleshooting complex issues on the API-driven platform. This senior role requires strong p…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobSupport Manager
Verified via ATSBen • Remote • Mar 13, 2026
This is a senior-level Support Manager role at Ben, where you will lead a team of 6+ support professionals in a hybrid player-coach capacity, balancing individual contributions with team management. Day-to-day responsibi…
Remote-first cultureActively hiringPopular companyTrusted employer · 70- View job
Manager, Support Workforce Management & Insights
Verified via ATSReplit • Remote • Mar 13, 2026
This senior-level role involves building and managing the workforce planning function for Replit's Support organization, focusing on forecasting demand, planning headcount across internal and vendor teams, and ensuring e…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Manager, Customer Support (Manila)
Verified via ATSPayscale • Remote • Mar 12, 2026
This is a senior-level management role leading a team of Customer Support Analysts to deliver high-quality technical and product support for Payscale's SaaS platforms. Day-to-day responsibilities include overseeing suppo…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Senior Customer Success Manager
Verified via ATSDeel • Remote • Mar 12, 2026
This senior-level role involves managing high-value strategic accounts by developing comprehensive strategies for long-term success. Day-to-day responsibilities include proactively identifying risks, building relationshi…
Remote-first cultureActively hiringPopular companyModerate trust · 65
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.