Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Vanta logo

    VantaRemote • Dec 23, 2025

    As a Technical Support Specialist at Vanta, you will address customer technical inquiries through email, chat, and screen sharing, ensuring timely responses and adherence to service SLAs. This mid-level role requires str…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Fiddler AI logo

    Fiddler AIRemote • Dec 23, 2025

    As a Customer Success Forward Deployed Engineer, you will lead the deployment and optimization of AI observability solutions for clients, ensuring their systems are production-ready and aligned with business goals. This…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • 1Password logo

    1PasswordRemote • Dec 23, 2025

    This senior-level role involves driving operational frameworks and strategic programs to enhance customer engagement, retention, and growth within the Customer Experience team. Day-to-day responsibilities include optimiz…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Fullstory logo

    FullstoryRemote • Dec 23, 2025

    This senior-level role involves managing 25-30 Enterprise customers in EMEA as a trusted advisor, focusing on driving value realization, retention, and expansion through strategic guidance and data analysis. Day-to-day r…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Webflow logo

    WebflowRemote • Dec 23, 2025

    The Customer Success Manager at Webflow will work closely with high-impact Enterprise customers to ensure they achieve their goals using Webflow's AI-native digital experience platform. This mid-level role involves colla…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Webflow logo

    WebflowRemote • Dec 23, 2025

    The Senior Customer Success Manager at Webflow will work closely with high-impact Enterprise customers to ensure their successful launch and ongoing engagement with Webflow's AI-native platform. This senior-level role in…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Humata Health logo

    Customer Success Manager

    Verified via ATS

    Humata HealthRemote • Dec 23, 2025

    This senior-level Customer Success Manager role involves independently managing customer relationships, overseeing the customer lifecycle from implementation to operations, and developing tailored success plans. The hire…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Vanta logo

    VantaRemote • Dec 23, 2025

    This senior-level Program Manager role involves designing, operationalizing, and scaling AI-powered workflows across the customer lifecycle to transform post-sales teams. Day-to-day, you'll partner with Customer Success…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Street Group logo

    Street GroupRemote • Dec 23, 2025

    This is a mid-level Technical Support Associate role at Street Group, focusing on operational and technical processes for customer onboarding and data imports from old CRMs to Street. Day-to-day responsibilities include…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • n8n logo

    n8nRemote • Dec 23, 2025

    As a Senior Support Engineer at n8n, you will provide technical support to users through various channels, diagnosing and troubleshooting issues related to workflow execution, integrations, and performance. You will coll…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Kyan Health logo

    Kyan HealthRemote • Dec 23, 2025

    As a Mid-Level Customer Success Manager at Kyan Health, you will be responsible for managing and expanding B2B customer relationships, focusing on onboarding and successful implementation. You will work closely with vari…

    Remote-first cultureActively hiringModerate trust · 63
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  • UiPath logo

    UiPathRemote • Dec 23, 2025

    This is a senior-level Customer Success Manager role at UiPath, focusing on guiding Italian-speaking customers through post-sales automation journeys. Day-to-day responsibilities include developing adoption strategies, m…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Ruby Labs logo

    Customer Support Agent

    Verified via ATS

    Ruby LabsRemote • Dec 23, 2025

    This is a mid-level Customer Support Agent role at Ruby Labs, where you will handle common customer queries, work towards KPIs and SLAs, and focus on first-contact resolution to reduce incoming volume. You will be part o…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Aphex logo

    Customer Success Lead

    Verified via ATS

    AphexRemote • Dec 23, 2025

    This is a senior leadership role where you'll lead a team of 5 Customer Success professionals to drive adoption, retention, and expansion of Aphex's construction planning software across Australian enterprise clients. Yo…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Aphex logo

    AphexRemote • Dec 23, 2025

    This is a senior-level Customer Success Lead role where you will lead a team of 5 Customer Success Managers, driving adoption, retention, and expansion of Aphex's software across major construction projects in Australia.…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Elite Technology logo

    Elite TechnologyRemote • Dec 23, 2025

    This senior leadership role involves providing strategic and tactical direction to align cloud capabilities with SaaS objectives, defining and implementing new processes for SaaS readiness, and driving team performance b…

    Remote-first cultureModerate trust · 51
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  • Datadog logo

    DatadogSeoul, South Korea • Dec 22, 2025

    As a Customer Success Associate, you will manage a high volume of customer accounts by driving product adoption, identifying growth opportunities, and ensuring retention through strategic relationships. This mid-level ro…

    Actively hiringPopular companyModerate trust · 62
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  • Datadog logo

    DatadogDenver, Colorado, USA • Dec 22, 2025

    This mid-level Federal Support Engineering role involves engaging with customers via ticketing, chat, and screensharing to resolve technical support requests and educate them on the Datadog platform. The engineer will tr…

    Actively hiringPopular companyModerate trust · 62
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  • Roboflow logo

    RoboflowRemote • Dec 22, 2025

    As a Named Technical Support Engineer at Roboflow, you will be responsible for managing the technical relationship with a single enterprise customer, ensuring their computer vision deployment runs smoothly. This is a sen…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Roboflow logo

    RoboflowRemote • Dec 22, 2025

    The Senior Customer Success Manager at Roboflow is responsible for managing relationships with strategic global enterprise customers, ensuring successful onboarding and deployment of computer vision solutions. This senio…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.