Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Scribe logo

    ScribeRemote • Feb 12, 2026

    The Customer Success Manager, Mid-Market at Scribe will act as the primary contact for Enterprise customers, facilitating onboarding, driving product adoption, and managing renewals. This mid-level role requires expertis…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Qwilr logo

    Customer Success Manager

    Verified via ATS

    QwilrRemote • Feb 12, 2026

    This mid-level Customer Success Manager role involves managing a portfolio of 150+ B2B software accounts to ensure customer satisfaction, drive product adoption, and prevent churn. Day-to-day responsibilities include onb…

    Remote-first cultureActively hiringModerate trust · 63
    View job
  • Federato logo

    FederatoAnywhere • Feb 12, 2026

    This senior-level role involves designing and scaling the post-sales customer lifecycle, including onboarding, adoption, and renewals, by partnering with Customer Success leadership. The manager will own systems like Sal…

    Moderate trust · 50
    View job
  • Seccl logo

    Customer support manager

    Verified via ATS

    SecclRemote • Feb 12, 2026

    This senior-level role involves leading customer support escalations and resolving complex issues for a fintech platform, requiring deep technical and operational knowledge. The manager collaborates across internal teams…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Preply logo

    PreplyRemote • Feb 12, 2026

    The Customer Success & Operations Specialist at Preply plays a pivotal role in managing the customer journey for group class clients, focusing on onboarding, program management, and stakeholder communication. This mid-le…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Arta Finance logo

    Arta FinanceRemote • Feb 12, 2026

    This mid to senior-level role involves managing day-to-day member operations, including handling email inquiries, account processes, and proactive relationship management to enhance client satisfaction and retention. As…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • DeepIntent logo

    DeepIntentAnywhere • Feb 12, 2026

    As a Senior Support Operations Manager at DeepIntent, you will lead the strategic and operational aspects of the customer support systems. Your daily responsibilities include managing the helpdesk solution powered by Int…

    Moderate trust · 48
    View job
  • AcuityMD logo

    AcuityMDBoston • Feb 12, 2026

    This is a senior-level Customer Success Manager role at AcuityMD, focusing on strategic accounts in the MedTech industry. The hire will act as a trusted advisor, guiding users through onboarding, training, and ongoing en…

    Moderate trust · 48
    View job
  • Destination Knot logo

    Destination KnotFlorida • Feb 11, 2026

    This is a junior-level customer service role focused on hotel reservations, where you'll assist clients with booking and managing hotel stays from your home office. You'll work independently as part of a remote team, pro…

    Actively hiringModerate trust · 50
    View job
  • Knowtex logo

    KnowtexRemote • Feb 11, 2026

    This is a senior-level strategic leadership role where you'll design, build, and lead the complete customer support program infrastructure for Knowtex's VA healthcare partnership. You'll manage support operations end-to-…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Vanta logo

    VantaRemote • Feb 11, 2026

    This mid-to-senior Customer Success Manager role involves guiding enterprise and mid-market customers through onboarding, implementation, and renewals using Vanta's security and compliance platform. The hire will act as…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Immersive logo

    ImmersiveRemote • Feb 11, 2026

    As a Senior Customer Success Manager at Immersive, you will manage the customer lifecycle from onboarding to renewal, ensuring customers achieve their strategic objectives with the Immersive One platform. You will collab…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Real logo

    RealRemote • Feb 11, 2026

    This mid-level support role involves responding to agent inquiries via tickets and email, collaborating with team members to resolve issues, and conducting remote product walkthroughs. The hire will identify recurring pr…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Develop Health logo

    Customer Support Lead

    Verified via ATS

    Develop HealthRemote • Feb 11, 2026

    This is a mid-level Customer Support Lead role at an early-stage startup, where you will serve as the primary point of contact for customer escalations and complex questions related to benefit verification and prior auth…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • SPAN logo

    Field Support Engineer

    Verified via ATS

    SPANRemote • Feb 11, 2026

    The Field Support Engineer at SPAN is a mid-level role focused on troubleshooting complex product issues and managing field service dispatches. Daily responsibilities include coordinating with customers and installers, r…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Equip logo

    EquipRemote • Feb 11, 2026

    This part-time remote role involves providing meal support to caregivers of eating disorder patients via a chat hotline, handling inquiries on meal planning, nutrition, and behavioral challenges. As a mid-level specialis…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Adthena logo

    Customer Success Lead

    Verified via ATS

    AdthenaRemote • Feb 11, 2026

    As a Customer Success Lead at Adthena, you will oversee a small team of Customer Success Managers, focusing on delivering exceptional service to large Enterprise accounts. Your responsibilities include implementing best…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Edia logo

    EdiaRemote • Feb 11, 2026

    This is a senior-level Technical Implementation Manager role on the Customer Solutions & Implementations team, serving as the first dedicated hire in this function. The role involves leading end-to-end implementation pro…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Coder logo

    CoderRemote • Feb 10, 2026

    This senior role involves managing customer success for Coder's AI software development platform, guiding enterprise clients from onboarding to renewal to achieve measurable outcomes. The Customer Success Manager leads r…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • amiconsult logo

    amiconsultWorldwide • Feb 10, 2026

    This mid-level Support Engineer role involves administering and developing Identity and Access Management solutions for clients in the DACH region. The engineer will analyze, monitor, and troubleshoot IAM processes, inte…

    Global hiringModerate trust · 48
    View job

Page 56 of 103

Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.