Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

Deel

Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.

41 open roles in Customer Support

Datadog

Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.

32 open roles in Customer Support

Vanta

Automate security and compliance to build trust with your customers.

31 open roles in Customer Support

Ashby

Streamline your hiring process with Ashby's advanced recruitment software.

29 open roles in Customer Support

Snowflake

Snowflake provides a cloud data platform for seamless data warehousing and analytics.

28 open roles in Customer Support

Confluent

Empower your business with real-time data streaming using Confluent's comprehensive platform built on Apache Kafka.

18 open roles in Customer Support

Support Specialist (Weekend Shift)
Verified via ATS
Replit • Remote • Aug 20, 2025
As a Support Specialist at Replit, you will assist customers with account, billing, and product inquiries through support tickets. This mid-level role is part of a small global team focused on enhancing user experiences…
Remote-first cultureActively hiringPopular companyModerate trust · 65
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Customer Success Manager, Korean Speaking
Verified via ATS
Deel • Remote • Aug 19, 2025
As a Customer Success Manager, you will manage a diverse portfolio of accounts, focusing on building strong relationships and driving customer satisfaction. This mid-level role involves collaborating with internal teams…
Remote-first cultureActively hiringPopular companyModerate trust · 65
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Support Engineer (EMEA - Weekends)
Verified via ATS
Supabase • Remote • Jul 15, 2025
This mid-level Support Engineer role involves providing timely developer support for Supabase's platform, including triaging cases, monitoring feedback channels like GitHub, and collaborating with product teams to improv…
Remote-first cultureActively hiringPopular companyTrusted employer · 75
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Support Engineer (AMER - Weekends)
Verified via ATS
Supabase • Remote • Jul 15, 2025
This mid-level Support Engineer role involves providing developer support for Supabase's platform, including triaging cases, monitoring feedback channels, and collaborating with product teams. The position requires 3+ ye…
Remote-first cultureActively hiringPopular companyTrusted employer · 75
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Designated Support Engineer
Verified via ATS
Snowflake • Remote • Jul 7, 2025
The Designated Support Engineer at Snowflake is responsible for providing priority support to customers, ensuring their successful use of Snowflake's platform. This role requires a strong technical background and problem…
Remote-first cultureActively hiringPopular companyTrusted employer · 75
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Customer Success Manager (Commercial) - EMEA
Verified via ATS
Vanta • Remote • Jul 3, 2025
As a Mid-Market Customer Success Manager at Vanta, you will lead post-sales activities, ensuring customers achieve their security and compliance goals. This mid-level role involves onboarding, implementing solutions, and…
Remote-first cultureActively hiringPopular companyTrusted employer · 75
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Customer Success Manager
Verified via ATS
QA Wolf • Remote • Jun 26, 2025
This mid-to-senior Customer Success Manager role involves managing a portfolio of 20-25 customers across onboarding, adoption, renewal, and expansion in a remote-first, early-stage startup. Day-to-day responsibilities in…
Remote-first cultureActively hiringPopular companyTrusted employer · 77
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Support Engineer (EMEA)
Verified via ATS
Supabase • Remote • May 30, 2025
This mid-level Support Engineer role involves providing developer support for Supabase users, handling cases from billing to technical issues, and triaging them by directing users to resources or escalating to teams. Day…
Remote-first cultureActively hiringPopular companyTrusted employer · 75
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(PH) Data Operations Support
Verified via ATS
Dedale Intelligence • Remote • May 8, 2025
As a Data Operations Support team member, you will manage data, optimize workflows, and support critical projects, ensuring data integrity and high-quality outputs. This is a junior to mid-level role within a diverse int…
Remote-first cultureActively hiringPopular companyTrusted employer · 75
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PostgreSQL Database Support Engineer - AMERICAS (Remote)
Verified via ATS
Percona • Remote • May 7, 2025
This is a mid-to-senior PostgreSQL Database Support Engineer role where you'll provide expert assistance to customer DBA teams by investigating and resolving database issues, performing screen-sharing sessions for critic…
Remote-first cultureActively hiringPopular companyTrusted employer · 75
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Personal Lines Customer Service Representative
Verified via ATS
Leavitt Group • Remote • Apr 18, 2025
This is a mid-level role as a Personal Lines Customer Service Representative, working directly with a personal lines account manager to handle inbound service calls for insurance customers. Day-to-day responsibilities in…
Remote-first cultureActively hiringPopular companyTrusted employer · 75
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Support Engineer (APAC)
Verified via ATS
Supabase • Remote • Mar 20, 2025
As a Support Engineer at Supabase, you will provide timely responses to support inquiries from developers, assist with troubleshooting issues, and escalate cases when necessary. This mid-level role is part of a globally…
Remote-first cultureActively hiringPopular companyTrusted employer · 75
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Support Engineer (AMER)
Verified via ATS
Supabase • Remote • Jan 15, 2025
This mid-level Support Engineer role involves providing developer support for Supabase's platform, including triaging cases, monitoring feedback channels like GitHub, and improving internal tooling. Day-to-day tasks incl…
Remote-first cultureActively hiringPopular companyTrusted employer · 75
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?

Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.

Do I need previous support experience to work in remote customer support?

Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.

How do time zones affect remote customer support roles?

Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.