Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
41 open roles in Customer Support
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
32 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
31 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
29 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
28 open roles in Customer Support
Confluent
Empower your business with real-time data streaming using Confluent's comprehensive platform built on Apache Kafka.
18 open roles in Customer Support
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Director, Customer Success - LATAM
Verified via ATSDatadog • Boston, Massachusetts, USA • Yesterday • New
This senior-level Director role involves hiring and developing multiple Customer Success teams, coaching managers and individual contributors to enhance customer experience and retention. Day-to-day responsibilities incl…
Actively hiringPopular companyTrusted employer · 76 - View job
Solventum • Worldwide • Yesterday • New
This is a junior to mid-level Client Support Agent role where you will provide customer service support, respond to requests via defined channels, and manage customer complaints using Salesforce. You'll work in a collabo…
Global hiringActively hiringModerate trust · 64 - View job
Customer Success Manager, Dedicated (f/m/d)
Verified via ATSContentful • London, England, United Kingdom • Yesterday
This senior Customer Success Manager role involves managing 25-30 enterprise accounts in the EMEA region, serving as a trusted advisor to ensure customers maximize value from Contentful's platform. The position requires…
Actively hiringPopular companyTrusted employer · 72 
View jobProduct Operations & Support Associate (Weekend Coverage)
Verified via ATSLatent • Remote • Yesterday • New
This is a mid-level Product Operations & Support Associate role on the Customer Enablement team, focusing on weekend coverage from Saturday to Wednesday. Day-to-day responsibilities include serving as the first point of…
Remote-first cultureActively hiringPopular companyTrusted employer · 79
View jobSenior IT Support Specialist, EMEA
Verified via ATSWebflow • London, U.K. (Hybrid) • Yesterday • New
This senior role involves providing Tier 1-3 IT support for hardware, software, networking, and SaaS tools across the EMEA region, managing incidents and escalations independently during business hours. The specialist ha…
Hybrid-friendlyActively hiringPopular companyTrusted employer · 79hybrid- View job
Wolters Kluwer • Worldwide • Yesterday • New
This is a senior leadership role as an Associate Director, providing strategic direction to multiple technical sales support teams. Day-to-day responsibilities include setting departmental strategies, enhancing team perf…
Global hiringModerate trust · 62 - View job
Sales Support Specialist, Japan
Verified via ATSTwilio • Remote • Yesterday
The Sales Support Specialist at Twilio will focus on operational support for Account Executives in Japan, managing pricing workflows, CRM records, and customer interactions. This is a mid-level role that requires collabo…
Remote-first cultureActively hiringPopular companyTrusted employer · 70remote - View job
Sales Support Specialist 2
Verified via ATSTwilio • Sydney, Australia • Yesterday
This mid-level Sales Support Specialist role involves supporting Account Executives on the Communications Strategic Sales team by handling operational tasks throughout the sales cycle. Day-to-day responsibilities include…
Actively hiringPopular companyTrusted employer · 72 - View job
Senior Customer Success Manager
Verified via ATSTwilio • Remote • Yesterday
As a Senior Customer Success Manager at Twilio's Segment, you will manage enterprise-level customers, driving product adoption and value realization through strategic roadmaps. You'll act as a trusted advisor to executiv…
Remote-first cultureActively hiringPopular companyTrusted employer · 75remote - View job
Personalized Support Engineer 2
Verified via ATSTwilio • Remote • Yesterday
This mid-level Personalized Support Engineer 2 role involves providing 24/7 technical support for Twilio's top-tier customers, focusing on the Phone Numbers product. Day-to-day responsibilities include troubleshooting RE…
Remote-first cultureActively hiringPopular companyTrusted employer · 75remote 
View jobDirector of Payroll Customer Services
Verified via ATSRemote • Remote • Yesterday
This senior-level role involves leading the global payroll services team to deliver high-quality, compliant support for internal and external customers. The Director will define strategic vision, optimize 24/7 service mo…
Remote-first cultureActively hiringPopular companyTrusted employer · 75remote- View job
Customer Success Technical Architect
Verified via ATSConfluent • Remote • Yesterday • New
This senior-level Customer Success Technical Architect role involves acting as a trusted technical advisor to enterprise customers, guiding them on architecture planning, security design, and performance tuning for Confl…
Remote-first cultureActively hiringPopular companyTrusted employer · 79 - View job
IT Support Technician | EMEA (Monday to Friday)
Verified via ATSDeel • Remote • Yesterday
As an IT Support Technician at Deel, you will handle identity and access management, troubleshoot IT support tickets, and manage applications like Google Workspace and Slack. This is a mid-level role within a dynamic tea…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Customer Success Manager - Denver
Verified via ATSDatadog • Denver, Colorado, USA • 2 days ago
As a Customer Success Manager at Datadog, you will focus on building strong relationships with existing customers, guiding them through onboarding, and identifying growth opportunities. This mid-level role requires proac…
Actively hiringPopular companyModerate trust · 67 - View job
Customer Success Associate
Verified via ATSDatadog • Tokyo, Japan • 2 days ago
As a Customer Success Associate at Datadog, you will manage strategic relationships with a high volume of customers, focusing on product adoption, retention, and identifying growth opportunities. This junior-level role i…
Actively hiringPopular companyModerate trust · 67 - View job
Customer Success Associate (Commercial Accounts)
Verified via ATSDatadog • Sydney, Australia • 2 days ago
As a Customer Success Associate at Datadog, you will manage strategic relationships with a high volume of customers to drive product adoption and retention. This junior to mid-level role emphasizes customer advocacy, acc…
Actively hiringPopular companyModerate trust · 67 - View job
Customer Success Associate (Commercial Accounts)
Verified via ATSDatadog • Bangalore, India • 2 days ago
This mid-level Customer Success Associate role involves managing a high volume of customer accounts to drive product adoption, retention, and growth through strategic relationships. Day-to-day responsibilities include ha…
Actively hiringPopular companyModerate trust · 67 - View job
Customer Success Associate - Boston
Verified via ATSDatadog • Boston, Massachusetts, USA • 2 days ago
As a Customer Success Associate, you'll manage strategic relationships with a high volume of Datadog customers, focusing on product adoption, retention, and identifying growth opportunities. This junior-level role involv…
Actively hiringPopular companyModerate trust · 67 - View job
Technical Support Associate, Argentina
Verified via ATSWebflow • Remote • 2 days ago
This Technical Support Associate role involves providing high-quality customer support through email, phone, and live chat using tools like Zendesk, troubleshooting technical issues related to Webflow, HTML/CSS, and DNS,…
Remote-first cultureActively hiringPopular companyTrusted employer · 70remote
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.