Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Stripe logo

    Customer Success Manager

    Verified via ATS

    StripeBerlin • Today

    As a Customer Success Manager at Stripe, you will be responsible for managing the post-sales lifecycle for customers, ensuring they derive maximum value from the platform. This senior-level role involves building relatio…

    Actively hiringPopular companyTrusted employer · 72
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  • Stripe logo

    Customer Success Manager

    Verified via ATS

    StripeLondon • TodayTrending

    This senior-level Customer Success Manager role involves managing post-sales relationships with large global clients, focusing on retention, growth, and product adoption. Day-to-day responsibilities include building exec…

    Actively hiringPopular companyTrusted employer · 76
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  • Stripe logo

    StripeBengaluru • Today

    The Customer Success Manager for Stripe's Revenue Suite will engage with customers to enhance their success and maximize their investment in Stripe products. This senior role involves building processes, managing account…

    Actively hiringPopular companyModerate trust · 62
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  • Twilio logo

    TwilioRemote • Today

    This mid-level role involves providing personalized onboarding support for customers using Twilio's Fast Track Packages, managing SLAs, and resolving A2P product issues. As a Fast Track Operations Specialist, you'll work…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    remote
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  • Twilio logo

    Sales Support Specialist

    Verified via ATS

    TwilioRemote • Today

    This is a mid-level Sales Support Specialist role on Twilio's Communications Strategic Sales team, supporting Account Executives with operational tasks throughout the sales cycle. Day-to-day responsibilities include assi…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    remote
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  • Webflow logo

    WebflowRemote • Today

    This is a mid-level technical support role where you will assist Webflow customers via email, phone, and live chat using tools like Zendesk and Zoom, troubleshooting technical issues and documenting bugs. You will work i…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    remote
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  • Figma logo

    FigmaBengaluru, India • Yesterday

    This is a senior leadership role as a founding Support leader in India, responsible for building and managing the Technical Quality and Enterprise teams in Bengaluru. Day-to-day tasks include setting strategy, hiring tal…

    Actively hiringPopular companyTrusted employer · 72
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  • Figma logo

    FigmaSan Francisco, CA · New York, NY · +1 • Yesterday

    This mid-level role involves designing and implementing AI-powered support solutions, including chatbots and internal tools, to enhance customer experience and specialist efficiency. The specialist will analyze data, opt…

    Actively hiringPopular companyModerate trust · 67
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  • Figma logo

    FigmaLondon, England • Yesterday

    This is a senior-level role leading the Enterprise Support team at Figma, focusing on delivering premium customer experiences for enterprise clients. Day-to-day responsibilities include managing and coaching the team to…

    Actively hiringPopular companyModerate trust · 62
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  • SK Stones USA logo

    SK Stones USAWorldwide • YesterdayNew

    This mid-level Customer Success Manager role involves serving as the primary point of contact for clients, building strong relationships, and ensuring satisfaction with natural stone products. Day-to-day responsibilities…

    Global hiringModerate trust · 62
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  • Dandy logo

    DandyRemote • Yesterday

    This senior-level role involves delivering clinical training and support for digital dentistry workflows, including virtual and in-person onboarding, coaching clinicians, and troubleshooting complex cases. The hire will…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Datadog logo

    Customer Success Manager

    Verified via ATS

    DatadogSeoul, South Korea • YesterdayTrending

    This is a senior-level Customer Success Manager role at Datadog, where you will proactively manage and grow relationships with existing customers through onboarding, up-selling, and cross-selling. You will partner with s…

    Actively hiringPopular companyTrusted employer · 76
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  • Datadog logo

    DatadogSingapore, Singapore • YesterdayTrending

    This mid-level Customer Success Associate role involves managing strategic relationships with commercial accounts, focusing on retention and growth opportunities. Day-to-day responsibilities include handling customer req…

    Actively hiringPopular companyTrusted employer · 76
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  • Datadog logo

    DatadogSydney, Australia • Yesterday

    This mid-to-senior Customer Success Manager role focuses on managing key accounts by building strong relationships, driving product adoption, and identifying growth opportunities through up-selling and cross-selling. The…

    Actively hiringPopular companyTrusted employer · 72
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  • Deel logo

    DeelRemote • 2 days ago

    This is a junior to mid-level customer success role where you will manage and foster relationships with client accounts, serving as their trusted advisor to solve challenges and drive revenue growth. You will work in a c…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Snowflake logo

    SnowflakeRemote • 2 days agoTrending

    The Senior Manager of Technical Support at Snowflake will lead a globally distributed team in a 24/7 environment, focusing on enhancing customer experiences through high-quality technical resolutions. This senior-level r…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • Agent Careers logo

    Agent CareersRemote • 2 days agoTrending

    This is a mid-level Customer Support Specialist role where the hire will handle customer inquiries daily via email, chat, and phone, troubleshoot issues, and collaborate with a distributed team to ensure smooth operation…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • Deel logo

    DeelRemote • 2 days agoTrending

    This mid-level HR Specialist role provides global HR operational support, managing urgent tasks across multiple regions and time zones. Day-to-day responsibilities include handling HR hotline inquiries, processing operat…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • Deel logo

    DeelRemote • 2 days agoTrending

    This mid-level HR Specialist role provides global HR operational support across multiple regions and time zones as part of a 24/7 team. The position manages HR hotline inquiries, processes operational requests, executes…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • Deel logo

    DeelRemote • 2 days ago

    This mid-level HR Specialist role provides global operational support, managing urgent HR tasks and inquiries across multiple regions and time zones as part of a 24/7 team. Day-to-day responsibilities include handling th…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.