Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
45 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
36 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
33 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
32 open roles in Customer Support
Confluent
Empower your business with real-time data streaming using Confluent's comprehensive platform built on Apache Kafka.
20 open roles in Customer Support
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Giftly, Inc • Worldwide • Yesterday • New
This mid-level role involves serving as the primary email support representative during core business hours, handling a high volume of customer inquiries and managing escalated issues with professionalism. The hire will…
Global hiringModerate trust · 62 - View job
Hire Overseas • Worldwide • Yesterday • New
This is a mid-level Customer Support Specialist role where you will handle inbound support requests via email and internal tools, troubleshoot technical issues for an AI voice automation platform, and collaborate with pr…
Global hiringActively hiringModerate trust · 64 - SView job
Sai Group Ltd • Worldwide • Yesterday • New
As a Customer Support Executive for an AI platform, you will assist users in connecting databases and uploading files while troubleshooting technical issues. This role is ideal for someone at a junior to mid-level, worki…
Global hiringModerate trust · 59 - View job
Support Specialist
Verified via ATSReplit • Remote • Yesterday • New
As a Support Specialist at Replit, you will handle customer support tickets daily, resolving account, billing, and product issues while meeting volume and resolution targets. This mid-level role involves collaborating wi…
Remote-first cultureActively hiringPopular companyTrusted employer · 79 - View job
Director of Support Engineering - Americas
Verified via ATSAshby • Remote • Yesterday • New
This is a senior leadership role as Director of Support Engineering, overseeing a technical team including a Support Engineering Manager and Support Engineers. Day-to-day, you will partner with Engineering and Product te…
Remote-first cultureActively hiringPopular companyTrusted employer · 79 - View job
Sales Support Specialist
Verified via ATSTwilio • Remote • Yesterday
This is a mid-level Sales Support Specialist role on Twilio's Communications Strategic Sales team, supporting Account Executives with operational tasks throughout the sales cycle. Day-to-day responsibilities include assi…
Remote-first cultureActively hiringPopular companyTrusted employer · 75remote - View job
Fast Track Operations Specialist 2
Verified via ATSTwilio • Remote • Yesterday
This mid-level role involves providing personalized onboarding support for customers using Twilio's Fast Track Packages, managing SLAs, and resolving A2P product issues. As a Fast Track Operations Specialist, you'll work…
Remote-first cultureActively hiringPopular companyTrusted employer · 70remote - View job
Enterprise Customer Success Manager
Verified via ATSDatadog • Jakarta, Indonesia • Yesterday • Trending
This is a senior-level Enterprise Customer Success Manager role at Datadog, focused on managing strategic relationships with large enterprise customers. The role involves partnering with sales and engineering teams to on…
Actively hiringPopular companyTrusted employer · 76 - View job
SupportYourApp • Worldwide • 2 days ago • New
This role involves delivering customer support via calls, chats, and emails, handling sensitive data securely, and building lasting customer relationships. As a junior to mid-level position, you will work in a multicultu…
Global hiringActively hiringPopular companyModerate trust · 66 - View job
Paired • Worldwide • 2 days ago • New
As a Senior Customer Support Agent, you will manage customer inquiries related to order assistance, product questions, and returns for a luxury beauty brand. This senior role involves providing high-touch, empathetic sup…
Global hiringActively hiringModerate trust · 64 - View job
SupportYourApp • Worldwide • 2 days ago • New
This role involves daily communication with customers via calls, emails, and chats to build relationships and meet team KPIs, while staying updated on technology and handling sensitive information securely. It appears to…
Global hiringActively hiringPopular companyModerate trust · 66 - View job
Head of Customer Success
Verified via ATSConfiant Inc • Remote • 2 days ago • New
The Head of Customer Success at Confiant Inc is a senior leadership role responsible for managing the entire customer journey, from onboarding to support and complex technical escalations. This role involves building a c…
Remote-first cultureTrusted employer · 77 - View job
Premium Support Engineering Manager (Singapore)
Verified via ATSReplit • Remote • 2 days ago • Trending
This senior-level role involves building and leading a regional team of Premium Support Engineers at Replit, focusing on delivering fast, technically deep support to high-value customers including Pro users and Enterpris…
Remote-first cultureActively hiringPopular companyTrusted employer · 79 - View job
Premium Support Engineering Manager (London)
Verified via ATSReplit • Remote • 2 days ago • Trending
As a Premium Support Engineering Manager at Replit, you will lead a regional team responsible for delivering exceptional support to both high-volume Pro users and Enterprise accounts. This senior-level role combines team…
Remote-first cultureActively hiringPopular companyTrusted employer · 79
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.