Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Stripe logo

    StripeSF • Yesterday

    As a Billing Solutions Architect at Stripe, you will serve as a technical advisor, driving the adoption of billing solutions for customers. This senior role involves collaborating with cross-functional teams to develop t…

    Actively hiringPopular companyModerate trust · 67
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  • Datadog logo

    DatadogBoston, Massachusetts, USA • YesterdayNew

    As a Customer Success Associate at Datadog, you will manage strategic relationships with customers, driving product adoption and retention. This junior to mid-level role involves identifying customer needs, providing tec…

    Actively hiringPopular companyTrusted employer · 76
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  • Lead Bank logo

    Lead BankRemote • YesterdayNew

    As a Senior IT Support Specialist, you will be the primary point of contact for employees needing advanced technical support across various platforms, including hardware, software, and AV systems. You will troubleshoot c…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • Datadog logo

    DatadogParis, France • YesterdayNew

    This is a senior-level Enterprise Customer Success Manager role at Datadog, focusing on building strong relationships with large strategic customers to drive product adoption and ensure positive experiences. The hire wil…

    Actively hiringPopular companyTrusted employer · 76
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  • Datadog logo

    DatadogBoston, Massachusetts, USA • Yesterday

    This is a junior to mid-level Customer Success Associate role at Datadog, focusing on managing a high volume of customer accounts to drive product adoption, retention, and growth. Day-to-day responsibilities include iden…

    Actively hiringPopular companyTrusted employer · 72
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  • Datadog logo

    DatadogBoston, Massachusetts, USA • Yesterday

    As a Customer Success Manager at Datadog, you will focus on building strong relationships with existing customers, ensuring they effectively leverage the Datadog solution. This mid-level role involves onboarding, upselli…

    Actively hiringPopular companyTrusted employer · 72
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  • Datadog logo

    DatadogSao Paulo, Brazil • Yesterday

    This is a senior-level Enterprise Customer Success Manager role at Datadog, focusing on building strong relationships with large strategic customers to drive product adoption and growth. The role involves partnering with…

    Actively hiringPopular companyTrusted employer · 72
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  • Datadog logo

    DatadogBoston, Massachusetts, USA · New York, New York, USA • Yesterday

    This is a mid-to-senior Enterprise Customer Success Manager role where you will manage strategic relationships with large enterprise customers, driving product adoption and ensuring a positive experience. You'll collabor…

    Actively hiringPopular companyTrusted employer · 72
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  • Datadog logo

    DatadogDenver, Colorado, USA • Yesterday

    This is a mid-to-senior Enterprise Customer Success Manager role at Datadog, focusing on building strong relationships with large strategic customers to drive product adoption and ensure positive experiences. Day-to-day…

    Actively hiringPopular companyTrusted employer · 72
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  • Datadog logo

    Customer Success Manager

    Verified via ATS

    DatadogSingapore, Singapore • Yesterday

    As a Customer Success Manager at Datadog, you will manage relationships with existing customers, focusing on onboarding, upselling, and cross-selling opportunities. This mid-senior level role involves collaborating with…

    Actively hiringPopular companyTrusted employer · 72
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  • Datadog logo

    DatadogTokyo, Japan • Yesterday

    This role is a senior-level Enterprise Customer Success Manager position at Datadog, based in Tokyo, Japan, focusing on managing and supporting enterprise customers in the B2B SaaS sector. Day-to-day responsibilities inv…

    Actively hiringPopular companyModerate trust · 67
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  • Datadog logo

    DatadogDenver, Colorado, USA • YesterdayNew

    This Customer Success Associate role at Datadog is a junior to mid-level position focused on managing strategic relationships with a high volume of customers to drive product adoption and retention. Day-to-day responsibi…

    Actively hiringPopular companyTrusted employer · 76
    View job
  • Datadog logo

    DatadogBoston, Massachusetts, USA • Yesterday

    As a Customer Success Manager, you will build strong relationships with existing Datadog customers through onboarding, up-selling, and cross-selling activities. You'll monitor customer usage trends to identify renewal ri…

    Actively hiringPopular companyModerate trust · 67
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  • Datadog logo

    DatadogTokyo, Japan • Yesterday

    As a Customer Success Associate at Datadog, you will manage strategic relationships with a high volume of customers, focusing on product adoption, retention, and identifying growth opportunities. This junior-level role i…

    Actively hiringPopular companyModerate trust · 67
    View job
  • Deel logo

    DeelRemote • YesterdayNew

    This mid-level role involves managing client relationships and immigration case workflows post-onboarding, acting as the primary point of contact for clients from initial engagement to case conclusion. The Customer Succe…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • Twilio logo

    TwilioRemote • YesterdayNew

    This senior-level role involves leading the Personalized Support team, including managers of Technical Account Managers and Tech Leads, to scale operations and meet customer satisfaction and revenue targets. The manager…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
    remote
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  • Deel logo

    DeelRemote • Yesterday

    This mid-level Technical Support Specialist role involves resolving complex technical issues through Jira and Slack, specializing in areas like Payroll, and collaborating with product and engineering teams. The hire will…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Vanta logo

    VantaRemote • Yesterday

    This is a senior-level management role leading a team of Customer Success Managers (CSMs) focused on upmarket customers at Vanta. The manager is responsible for onboarding, adoption, value realization, and retention, dri…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Cloudflare logo

    CloudflareHybrid • YesterdayNew

    This senior-level Customer Success Manager role involves managing and growing Cloudflare's customer base in Thailand, serving as the primary point of contact and trusted advisor. Day-to-day responsibilities include build…

    Hybrid-friendlyActively hiringPopular companyTrusted employer · 79
    hybrid
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  • Ashby logo

    AshbyRemote • Yesterday

    This is a senior leadership role as Head of Strategic Customer Success, responsible for leading a team of tenured Strategic CSMs to serve Enterprise customers in the Americas. Day-to-day involves overseeing customer expe…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.