Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
53 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
39 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
39 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
38 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
24 open roles in Customer Support
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Support Manager - Americas
Verified via ATSAshby • Remote • Today
This is a senior-level Support Manager role for the Americas region, leading a team of Technical Support Specialists in a B2B SaaS environment. Day-to-day responsibilities include managing customer escalations, developin…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Success Manager, APAC
Verified via ATSAshby • Remote • Today
As a Customer Success Manager for APAC at Ashby, you will oversee the implementation and ongoing support for a defined group of strategic enterprise customers. This senior-level role involves building strong relationship…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Senior Customer Success Manager
Verified via ATSTwilio • Remote • Today
As a Senior Customer Success Manager at Twilio, you will drive product adoption and value realization for enterprise customers using the Segment platform. You'll act as a trusted advisor to executive stakeholders, develo…
Remote-first cultureActively hiringPopular companyTrusted employer · 75remote - View job
Product Support Engineer - Americas
Verified via ATSAshby • Remote • Today • New
As a Product Support Engineer at Ashby, you will diagnose and resolve technical issues for customers, ensuring high satisfaction through effective communication and problem-solving. This mid-level role involves collabora…
Remote-first cultureActively hiringPopular companyTrusted employer · 79 - View job
Technical Support Specialist
Verified via ATSVanta • Remote • Yesterday • New
As a Technical Support Specialist at Vanta, you will provide technical assistance to customers via email, chat, and screen sharing, ensuring timely responses and resolutions. This mid-level role involves collaborating wi…
Remote-first cultureActively hiringPopular companyTrusted employer · 79 - TView job
Taskrabbit • Los Angeles, Los Angeles, California, United States • Yesterday • New
As a Customer Support Advocate at Taskrabbit, you will handle inquiries from clients, taskers, and partners, ensuring a seamless experience through empathetic communication and problem-solving. This entry-level role focu…
Moderate trust · 52 - TView job
Taskrabbit • Orlando, Orlando, Florida, United States • Yesterday • New
As a Customer Support Advocate at Taskrabbit, you will handle inquiries from clients, Taskers, and partners, ensuring a seamless and exceptional experience. This entry-level role focuses on resolving issues with empathy…
Moderate trust · 52 - View job
Customer Success Associate (French Speaking)
Verified via ATSDatadog • Dublin, Ireland • Yesterday
As a Customer Success Associate at Datadog, you will manage a high volume of accounts, focusing on retention, adoption, and identifying growth opportunities. You'll handle the full sales cycle, including negotiations and…
Actively hiringPopular companyTrusted employer · 72 - View job
Crossing Hurdles • Remote • Yesterday • New
As a Customer Support Specialist at Crossing Hurdles, you will handle customer inquiries and resolve issues via email, chat, or phone. This contract role is suitable for entry to mid-level candidates, requiring strong co…
Remote-first cultureActively hiringPopular companyModerate trust · 66 - View job
Customer Support Engineer (f/m/d)
Verified via ATSContentful • Berlin, Berlin, Germany • 2 days ago
As a Customer Support Engineer at Contentful, you'll work directly with developers to troubleshoot and resolve technical issues related to their use of Contentful's APIs and SDKs. You'll handle ticket-based support, esca…
Actively hiringPopular companyTrusted employer · 72 - View job
Customer Success Manager - Enterprise
Verified via ATSContentful • New York, NY, USA • 2 days ago
As a Customer Success Manager at Contentful, you will own the end-to-end customer lifecycle for 25-30 strategic enterprise accounts, focusing on adoption, renewals, and expansion. You'll act as a trusted advisor, driving…
Actively hiringPopular companyModerate trust · 67 - View job
Customer Success Manager
Verified via ATSContentful • Denver, Colorado, United States • 2 days ago
As a Customer Success Manager at Contentful, you will act as a strategic partner for key clients, guiding them to maximize the value of the platform and achieve their digital experience goals. This senior-level role invo…
Actively hiringPopular companyModerate trust · 67 - View job
Senior Customer Success Manager (f/m/d)
Verified via ATSContentful • Berlin, Berlin, Germany • 2 days ago
As a Senior Customer Success Manager, you will manage 20-30 enterprise accounts in the EMEA region, acting as a trusted advisor to ensure customers achieve technical and business goals with Contentful's platform. Your da…
Actively hiringPopular companyModerate trust · 62 - View job
Manager, Customer Success, Scale EMEA (f/m/d)
Verified via ATSContentful • London, London, United Kingdom • 2 days ago
This senior manager role leads the Scale Customer Success team in EMEA, overseeing renewals and customer success motions. The manager will recruit, coach, and develop a high-performing team, design scalable engagement st…
Actively hiringPopular companyTrusted employer · 72 - View job
Customer Success Manager
Verified via ATSStripe • Dublin • 2 days ago • Trending
This mid-level Customer Success Manager role at Stripe involves managing a portfolio of enterprise customers in Dublin, delivering proactive workshops, business reviews, and payment insights to drive product adoption, re…
Actively hiringPopular companyTrusted employer · 76 - View job
Cigna Healthcare • Tennessee, Tennessee, United States • 2 days ago • New
As a Customer Service Representative at Cigna Healthcare, you will handle inbound calls from healthcare providers, addressing inquiries about medical claims, benefits, appeals, prior authorizations, and medical codes. Yo…
Moderate trust · 62 - View job
RemoteVA • Philippines, • 3 days ago • New
As an IT Support Specialist at RemoteVA, you will provide technical assistance to remote team members, troubleshooting hardware, software, and network issues. This junior-to-mid-level role involves managing helpdesk tick…
Actively hiringPopular companyModerate trust · 63 - View job
Manager, Technical Support
Verified via ATSTwilio • Remote • 3 days ago
This senior-level role involves leading a global customer support team, managing Team Leads to ensure operational excellence in KPIs like CSAT and SLA adherence. Day-to-day responsibilities include handling escalations,…
Remote-first cultureActively hiringPopular companyTrusted employer · 75remote
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.