Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
68 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
47 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
46 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
45 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
28 open roles in Customer Support
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Sales Support Specialist
Verified via ATSTwilio • Remote • Yesterday • Trending
As a Sales Support Specialist at Twilio, you will provide operational support to Account Executives throughout the sales cycle, including pricing, deal structure, order forms, and quote creation. This mid-level role invo…
Remote-first cultureActively hiringPopular companyTrusted employer · 79remote - View job
Support Systems Lead (NYC)
Verified via ATSReplit • Remote • Yesterday • New
This mid-to-senior level role is responsible for owning and scaling the support systems at Replit, a platform for AI-driven software creation. You will configure and maintain Zendesk, build automations and integrations,…
Remote-first cultureActively hiringPopular companyTrusted employer · 79 - View job
Support Systems Lead (Foster City)
Verified via ATSReplit • Remote • Yesterday • New
As the Support Systems Lead at Replit, you will own and evolve the support infrastructure, configuring Zendesk, building automations, and integrating tools to enable support to scale. This mid-to-senior individual contri…
Remote-first cultureActively hiringPopular companyTrusted employer · 79 - View job
Customer Success Associate - Denver
Verified via ATSDatadog • Denver, Colorado, USA • 2 days ago
This Customer Success Associate role at Datadog is a junior to mid-level position focused on managing strategic relationships with a high volume of customers to drive product adoption and retention. Day-to-day responsibi…
Actively hiringPopular companyModerate trust · 62 - View job
Enterprise Customer Success Manager - Chicago
Verified via ATSDatadog • Chicago, Illinois, USA • 2 days ago
As an Enterprise Customer Success Manager at Datadog, you will own relationships with large strategic customers, driving product adoption and growth through QBRs, usage analysis, and cross-functional collaboration. This…
Actively hiringPopular companyModerate trust · 67 - View job
Enterprise Customer Success Manager
Verified via ATSDatadog • Tokyo, Japan • 2 days ago
This role is a senior-level Enterprise Customer Success Manager position at Datadog, based in Tokyo, Japan, focusing on managing and supporting enterprise customers in the B2B SaaS sector. Day-to-day responsibilities inv…
Actively hiringPopular companyModerate trust · 62 - View job
Enterprise IT Support Technician I
Verified via ATSDatadog • Paris, France • 2 days ago
As an Enterprise IT Support Technician I at Datadog, you will provide hands-on technical support for employees worldwide, managing endpoint devices (macOS, iOS, Chrome OS, Windows) and SaaS tools like G Suite, Slack, and…
Actively hiringPopular companyModerate trust · 67 - View job
Customer Success Manager - Denver
Verified via ATSDatadog • Denver, Colorado, USA • 2 days ago
As a Customer Success Manager at Datadog, you will focus on building strong relationships with existing customers, guiding them through onboarding, and identifying growth opportunities. This mid-level role requires proac…
Actively hiringPopular companyModerate trust · 62 - View job
Customer Success Manager - Boston
Verified via ATSDatadog • Boston, Massachusetts, USA • 2 days ago
As a Customer Success Manager, you will build strong relationships with existing Datadog customers through onboarding, up-selling, and cross-selling activities. You'll monitor customer usage trends to identify renewal ri…
Actively hiringPopular companyModerate trust · 62 - View job
Customer Success Associate
Verified via ATSDatadog • Tokyo, Japan • 2 days ago
As a Customer Success Associate at Datadog, you will manage strategic relationships with a high volume of customers, focusing on product adoption, retention, and identifying growth opportunities. This junior-level role i…
Actively hiringPopular companyModerate trust · 62 - View job
Commercial Customer Success Manager (DACH; German-Speaking)
Verified via ATSDatadog • Dublin, Ireland • 2 days ago
This mid-level role involves managing existing customer accounts for Datadog's observability platform, focusing on onboarding, up-selling, and cross-selling. You'll build strong relationships, identify growth opportuniti…
Actively hiringPopular companyModerate trust · 67 - View job
Customer Success Associate - Commercial Accounts
Verified via ATSDatadog • Sydney, Australia • 2 days ago
As a Customer Success Associate at Datadog, you will manage strategic relationships with a high volume of customers to drive product adoption and retention. This junior to mid-level role emphasizes customer advocacy, acc…
Actively hiringPopular companyModerate trust · 62 - View job
Customer Success Associate (France)
Verified via ATSDatadog • Dublin, Ireland • 2 days ago
As a Customer Success Associate at Datadog, you will manage a high volume of accounts, focusing on retention, adoption, and growth. You will handle day-to-day requests, identify usage trends, and collaborate cross-functi…
Actively hiringPopular companyTrusted employer · 74 - View job
Enterprise Customer Success Manager
Verified via ATSDatadog • Jakarta, Indonesia • 2 days ago
This is a senior-level Enterprise Customer Success Manager role at Datadog, focused on managing strategic relationships with large enterprise customers. The role involves partnering with sales and engineering teams to on…
Actively hiringPopular companyModerate trust · 62 - View job
Enterprise Customer Success Manager (German Speaking)
Verified via ATSDatadog • Dublin, Ireland • 2 days ago
As an Enterprise Customer Success Manager at Datadog, you will build and maintain strategic relationships with large enterprise customers, driving product adoption and growth. You'll lead quarterly business reviews, anal…
Actively hiringPopular companyModerate trust · 67 - View job
Customer Success Manager
Verified via ATSDatadog • Seoul, South Korea • 2 days ago
This is a senior-level Customer Success Manager role at Datadog, where you will proactively manage and grow relationships with existing customers through onboarding, up-selling, and cross-selling. You will partner with s…
Actively hiringPopular companyModerate trust · 62 - View job
Customer Success Associate - Tel Aviv
Verified via ATSDatadog • Tel Aviv, Israel • 2 days ago
As a Customer Success Associate at Datadog, you will manage strategic relationships with a diverse portfolio of customers, focusing on driving product adoption and retention. This junior to mid-level role emphasizes proa…
Actively hiringPopular companyTrusted employer · 74 - View job
Director, Technical Support Engineering
Verified via ATSDatadog • Mexico City, Mexico · Sao Paulo, Brazil • 2 days ago
This is a senior director-level role overseeing the Technical Support Engineering team in LATAM, managing managers and individual contributors. Day-to-day responsibilities include mentoring teams, handling performance me…
Actively hiringPopular companyModerate trust · 62 - View job
Customer Success Associate - Boston
Verified via ATSDatadog • Boston, Massachusetts, USA • 2 days ago
As a Customer Success Associate, you'll manage strategic relationships with a high volume of Datadog customers, focusing on product adoption, retention, and identifying growth opportunities. This junior-level role involv…
Actively hiringPopular companyModerate trust · 62 - View job
Network Security Support Engineer
Verified via ATSCloudflare • Hybrid • 2 days ago
As a Network Security Engineer at Cloudflare, you will support high-profile customers by troubleshooting and mitigating DDoS attacks and network threats across OSI layers 3, 4, and 7. You'll use tools like Magic Transit,…
Hybrid-friendlyActively hiringPopular companyTrusted employer · 70hybrid
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.