Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
62 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
45 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
44 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
43 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
25 open roles in Customer Support
- View job
Personalized Support Expert 2
Verified via ATSTwilio • Remote • Today
As a Personalized Support Expert 2 at Twilio, you will provide technical support to top-tier customers, handling REST API and cloud solution issues. You'll collaborate with Technical Account Managers, advocate for custom…
Remote-first cultureActively hiringPopular companyTrusted employer · 70remote - View job
Enterprise Customer Success Manager
Verified via ATSDatadog • Tokyo, Japan • Today
This role is a senior-level Enterprise Customer Success Manager position at Datadog, based in Tokyo, Japan, focusing on managing and supporting enterprise customers in the B2B SaaS sector. Day-to-day responsibilities inv…
Actively hiringPopular companyModerate trust · 62 - View job
Enterprise Customer Success Manager
Verified via ATSDatadog • Jakarta, Indonesia • Today
This is a senior-level Enterprise Customer Success Manager role at Datadog, focused on managing strategic relationships with large enterprise customers. The role involves partnering with sales and engineering teams to on…
Actively hiringPopular companyModerate trust · 62 - View job
Orchestrate Consulting Group • Anywhere • Yesterday • New
As a Customer Service Chat Representative, you will engage with customers through chat, providing assistance and resolving inquiries in a timely manner. This is a junior to mid-level role where you will work collaborativ…
Moderate trust · 61 - View job
JobsInMass.com • Chelsea, • Yesterday • New
This role involves providing remote customer service and product support via phone, email, and chat. You will troubleshoot technical issues, guide users through solutions, and maintain records in a CRM system. It's a jun…
Moderate trust · 62 - View job
Network Customer Support Engineer
Verified via ATSPoint One Navigation • Remote • 2 days ago • Trending
This player-coach role combines hands-on technical support for complex GPS/GNSS network issues with building scalable operations and support systems. You'll own customer-facing incident response, lead root-cause analysis…
Remote-first cultureActively hiringPopular companyTrusted employer · 79 - View job
Principal Support Engineer
Verified via ATSDocker, Inc • Remote • 3 days ago • Trending
This senior-level role involves building agentic and automation workflows for Docker's support platform, working closely with the Principal Engineer and Support Engineering leadership. You'll design full-stack tooling (U…
Remote-first cultureActively hiringPopular companyTrusted employer · 79 - View job
Support Manager - Americas
Verified via ATSAshby • Remote • 3 days ago
This is a senior-level Support Manager role for the Americas region, leading a team of Technical Support Specialists in a B2B SaaS environment. Day-to-day responsibilities include managing customer escalations, developin…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
INNERGY • Austin, Austin, Texas, United States • 3 days ago • New
Lead and unify the post-sale customer experience for INNERGY ERP and Microvellum CAD/CAM, owning the Customer Success operating system including service model design, segmentation, tooling, and performance management. Ov…
Actively hiringModerate trust · 64 - View job
Manager, Enterprise Support (Singapore)
Verified via ATSFigma • Singapore • 3 days ago
Lead and develop a team of Enterprise and Technical Support engineers in Singapore, partnering with Sales, Product, and Engineering to resolve complex escalations, drive product improvements, and ensure premium customer…
Actively hiringPopular companyTrusted employer · 72 - View job
Customer Success Engineer, Battle Road [Ft. Bragg]
Verified via ATSOnebrief • Remote • 3 days ago
As a Customer Success Engineer at Battle Road, you will deploy and configure AtomEngine, a game-engine-based simulation platform, into live military training environments, including classified and air-gapped systems. You…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobTechnical Support Engineer (PST)
Verified via ATSNooks • Remote • 3 days ago
This mid-level Technical Support Engineer role involves providing end-user support for a B2B SaaS platform, troubleshooting complex technical issues via Slack, chat, and email, and collaborating with engineering teams to…
Remote-first cultureActively hiringPopular companyTrusted employer · 70- View job
Customer Success Associate - Denver
Verified via ATSDatadog • Denver, Colorado, USA • 3 days ago
This Customer Success Associate role at Datadog is a junior to mid-level position focused on managing strategic relationships with a high volume of customers to drive product adoption and retention. Day-to-day responsibi…
Actively hiringPopular companyModerate trust · 62 - View job
Senior Support Engineer
Verified via ATSSnowflake • Remote • 3 days ago
As a Senior Support Engineer at Snowflake, you will provide global IT support by managing tickets in ServiceNow, troubleshooting technical issues, and supporting AV/Zoom systems. You'll develop SOPs, onboard new hires, a…
Remote-first cultureActively hiringPopular companyTrusted employer · 77 - RView job
Recruitlytixs Hirings • Alberta, Alberta, Canada • 3 days ago • New
This remote Customer Support Specialist role involves handling customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in CRM systems. It requires strong communication skills an…
Actively hiringPopular companyModerate trust · 63 - RView job
Recruitlytixs Hirings • Alberta, Alberta, Canada • 3 days ago • New
As a Remote Computer User Support Specialist, you will handle user support requests via email, chat, or ticketing systems, troubleshooting basic hardware, software, and system issues. You'll guide users through solutions…
Actively hiringPopular companyModerate trust · 63 - RView job
Recruitlytixs Hirings • اÙ٠دÙÙØ©, اÙ٠دÙÙØ© اÙ٠دÙÙØ© اÙسعÙدÙØ© • 3 days ago • New
As a Remote Customer Support Specialist (Arabic), you will handle inquiries via email, chat, and phone from Arabic-speaking customers, resolving issues and ensuring a positive experience. This mid-level role requires flu…
Actively hiringPopular companyModerate trust · 63 - View job
Magic Memories • Orlando, • 3 days ago • New
As a Level 1/2 Technical Support Specialist at Magic Memories, you will provide remote and on-site support for hardware, software, and network systems at tourist attractions. You'll troubleshoot issues, assist with deplo…
Moderate trust · 62 - View job
INNERGY • Austin, Austin, Texas, United States • 4 days ago • New
As a Customer Success Manager at INNERGY, you will own post-implementation relationships for a portfolio of B2B customers in the woodworking industry, driving product adoption and retention. You'll partner with Sales, Su…
Actively hiringModerate trust · 64
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.