Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Datadog logo

    DatadogDublin, Ireland • TodayNew

    As a Customer Success Associate at Datadog, you will manage a portfolio of customers, focusing on relationship building, retention, and adoption of Datadog's solutions. This junior to mid-level role requires proactive en…

    Actively hiringPopular companyTrusted employer · 76
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  • Perplexity logo

    PerplexityRemote • TodayNew

    Perplexity is an AI-powered answer engine used to solve billions of queries every month. We build accurate, trustworthy AI that powers decision-making for curious people and organizations worldwide. As we scale across As…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • Contentful logo

    ContentfulSydney, New South Wales, Australia • YesterdayNew

    As a Customer Success Manager at Contentful, you will engage directly with customers in the Asia-Pacific region to enhance their experience with the platform. This senior-level role involves cross-functional collaboratio…

    Actively hiringPopular companyTrusted employer · 76
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  • Lightspark logo

    Customer Success Lead

    Verified via ATS

    LightsparkRemote • YesterdayNew

    As a Customer Success Lead at Lightspark, you will manage key customer accounts from onboarding through expansion, driving growth and building strong relationships. This senior role requires a deep understanding of the p…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • NETGEAR logo

    NETGEARRemote • YesterdayNew

    This is a senior-level, field-based role where you will travel extensively across the US to deliver professional services and premium support for AV over IP deployments. Day-to-day work includes on-site design validation…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • Focused logo

    FocusedRemote • YesterdayNew

    In this junior role, you will take ownership of day-to-day procurement coordination for the Laser team at Focused Energy. Your responsibilities include creating purchase requests, tracking deliveries, and improving procu…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • Ashby logo

    AshbyRemote • Yesterday

    This is a senior-level Support Manager role for the Americas region, leading a team of Technical Support Specialists in a B2B SaaS environment. Day-to-day responsibilities include managing customer escalations, developin…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Ashby logo

    AshbyRemote • Yesterday

    As a Customer Success Manager for APAC at Ashby, you will oversee the implementation and ongoing support for a defined group of strategic enterprise customers. This senior-level role involves building strong relationship…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Twilio logo

    TwilioRemote • Yesterday

    As a Senior Customer Success Manager at Twilio, you will drive product adoption and value realization for enterprise customers using the Segment platform. You'll act as a trusted advisor to executive stakeholders, develo…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    remote
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  • Ashby logo

    AshbyRemote • YesterdayNew

    As a Product Support Engineer at Ashby, you will diagnose and resolve technical issues for customers, ensuring high satisfaction through effective communication and problem-solving. This mid-level role involves collabora…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • Korial logo

    KorialWorldwide • YesterdayNew

    As a founding member of a 24/7 global support team, you will provide critical evening shift (4 PM–12 AM CT) technical support for robotic fleets, troubleshooting via SSH on Linux systems, managing tickets and chat, and b…

    Global hiringModerate trust · 62
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  • J

    JAM+Anywhere • YesterdayNew

    As a Customer Support Specialist at JAM+, you will handle customer inquiries and resolve issues to ensure a top-notch customer experience. This role is likely junior to mid-level, working within a customer support team,…

    Moderate trust · 49
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  • Vanta logo

    VantaRemote • 2 days agoTrending

    As a Technical Support Specialist at Vanta, you will provide technical assistance to customers via email, chat, and screen sharing, ensuring timely responses and resolutions. This mid-level role involves collaborating wi…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • KYNY Group logo

    KYNY GroupUnited States, • 2 days agoNew

    The Administrative & Office Support Agent role involves providing essential support to the team by managing administrative tasks, coordinating communications, and ensuring smooth office operations. This is a junior to mi…

    Moderate trust · 59
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  • Taskrabbit logo

    TaskrabbitLos Angeles, Los Angeles, California, United States • 2 days agoNew

    As a Customer Support Advocate at Taskrabbit, you will handle inquiries from clients, taskers, and partners, ensuring a seamless experience through empathetic communication and problem-solving. This entry-level role focu…

    Moderate trust · 62
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  • Taskrabbit logo

    TaskrabbitOrlando, Orlando, Florida, United States • 2 days agoNew

    As a Customer Support Advocate at Taskrabbit, you will handle inquiries from clients, Taskers, and partners, ensuring a seamless and exceptional experience. This entry-level role focuses on resolving issues with empathy…

    Moderate trust · 62
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  • Datadog logo

    DatadogDublin, Ireland • 2 days ago

    As a Customer Success Associate at Datadog, you will manage a high volume of accounts, focusing on retention, adoption, and identifying growth opportunities. You'll handle the full sales cycle, including negotiations and…

    Actively hiringPopular companyTrusted employer · 72
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  • Crossing Hurdles logo

    Crossing HurdlesRemote • 2 days agoNew

    As a Customer Support Specialist at Crossing Hurdles, you will handle customer inquiries and resolve issues via email, chat, or phone. This contract role is suitable for entry to mid-level candidates, requiring strong co…

    Remote-first cultureActively hiringPopular companyModerate trust · 66
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  • Eye Security logo

    Eye SecurityRemote • 2 days ago

    As a Senior Customer Success Manager, you will own a strategic customer portfolio, building strong client partnerships and driving long-term value through tailored success strategies. You will guide customers through onb…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • V2X Inc logo

    V2X IncSaint Helena, • 2 days agoNew

    This role involves assisting the Recreation Specialist in daily operations of recreational facilities such as fitness centers, pools, and movie theaters. Responsibilities include organizing activities, maintaining equipm…

    Moderate trust · 62
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.