Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Assistantly logo

    AssistantlyWorldwide • Mar 20, 2026

    This mid-level Customer Support Specialist role involves handling customer inquiries via email, chat, or phone, solving problems using SOPs, and maintaining records in CRM or support tools. As part of a remote team, you'…

    Global hiringModerate trust · 53
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  • ClickUp logo

    ClickUpWorldwide • Mar 20, 2026

    This senior-level role involves managing customer support operations across multiple channels, overseeing a team of managers and representatives to meet SLAs and enhance service quality. The hire will lead performance ma…

    Global hiringActively hiringModerate trust · 55
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  • Agent Careers logo

    Agent CareersRemote • Mar 20, 2026

    This mid-level role involves providing administrative and customer service support in a fast-paced, remote team for a sign installation company. Day-to-day responsibilities include managing high-volume email communicatio…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Agent Careers logo

    Agent CareersRemote • Mar 20, 2026

    This mid-level role involves managing incoming leads through phone, text, and email, scheduling appointments, and updating dashboards daily. As a Customer Support & Lead Coordinator, you'll handle customer communications…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Vanilla logo

    VanillaRemote • Mar 20, 2026

    This senior leadership role involves architecting and scaling the customer support function for a high-growth startup. Day-to-day, you will design tiered support models, implement operational rigor (SLAs, escalation path…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Automattic Careers logo

    Automattic CareersRemote • Mar 20, 2026

    As a Happiness Engineer at Automattic, you'll provide customer support via email and live chat, spending around six hours a day helping clients solve technical issues related to WordPress and WooCommerce. This role is id…

    Remote-first cultureModerate trust · 56
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  • PHIL, Inc. logo

    PHIL, Inc.Remote • Mar 20, 2026

    This is a mid-level Patient Support Tier 1 Specialist role where you'll handle phone, email, and SMS inquiries from patients about prescriptions and orders, providing status updates, pricing explanations, and technical s…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Twilio logo

    TwilioRemote • Mar 20, 2026

    This mid-level Personalized Support Engineer 2 role involves providing 24/7 technical support for Twilio's top-tier customers, focusing on the Phone Numbers product. Day-to-day responsibilities include troubleshooting RE…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    remote
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  • Twilio logo

    TwilioRemote • Mar 20, 2026

    This senior-level role involves leading the Personalized Support team, including managers of Technical Account Managers and Tech Leads, to scale operations and meet customer satisfaction and revenue targets. The manager…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    remote
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  • Webflow logo

    WebflowRemote • Mar 20, 2026

    This Technical Support Associate role involves providing high-quality customer support through email, phone, and live chat using tools like Zendesk, troubleshooting technical issues related to Webflow, HTML/CSS, and DNS,…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    remote
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  • Lyric logo

    LyricRemote • Mar 20, 2026

    The Customer Success Business Partner at Lyric is a senior, customer-facing role focused on driving adoption, retention, and expansion within strategic customer accounts. Responsibilities include leading quarterly busine…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Cohere logo

    CohereRemote • Mar 19, 2026

    This senior Customer Success Manager role focuses on managing strategic German public sector and defence accounts, guiding AI adoption in secure, regulated environments. Day-to-day responsibilities include building trust…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Lilt logo

    LiltWorldwide • Mar 19, 2026

    This is a freelance, remote role as an AI Customer Support Specialist, focusing on training AI models through data annotation projects in Contact Center QA. Day-to-day tasks involve using subject matter expertise to fine…

    Global hiringModerate trust · 53
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  • Fortreum logo

    FortreumRemote • Mar 19, 2026

    This is a senior-level Customer Success Director role at Fortreum, a cybersecurity services firm, where you will lead a team of Customer Success Managers to retain and expand an assigned portfolio of accounts. Day-to-day…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • HighLevel logo

    HighLevelRemote • Mar 19, 2026

    This is a senior-level role as a Senior Customer Support Specialist, where you will serve as a subject matter expert on assigned products and features. Day-to-day responsibilities include handling escalated technical sup…

    Remote-first cultureActively hiringModerate trust · 58
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  • Ashby logo

    Support Manager - EMEA

    Verified via ATS

    AshbyRemote • Mar 19, 2026

    This is a senior-level Support Manager role leading a team of Technical Support Specialists in the EMEA region for a B2B SaaS company. Day-to-day responsibilities include managing and growing the support team, developing…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • MASTERCRAFT BOATING COMPANY logo

    MASTERCRAFT BOATING COMPANYAnywhere • Mar 19, 2026

    This is a remote assistant role reporting to senior management, performing secretarial and administrative duties such as typing, editing reports, data entry, and managing correspondence. It appears to be a junior-level p…

    Moderate trust · 55
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  • Best Estimate Pro logo

    Best Estimate ProAnywhere • Mar 19, 2026

    This is a junior-level remote assistant role reporting to senior management, involving secretarial and administrative duties such as typing, editing documents, data entry, and managing correspondence. The assistant will…

    Actively hiringPopular companyModerate trust · 57
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  • Best Estimate Pro logo

    Best Estimate ProAnywhere • Mar 19, 2026

    As a Customer Service Assistant at Best Estimate Pro, you will be responsible for providing product advice, processing orders, and assisting with customer queries. This junior-level role involves administrative tasks suc…

    Actively hiringPopular companyModerate trust · 57
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  • Ashby logo

    AshbyRemote • Mar 18, 2026

    This is a mid-to-senior Product Support Recruiter role at Ashby, focusing on full-cycle recruitment for tech support teams across North America, EMEA, and APAC. The hire will develop and execute recruitment strategies, a…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.