Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Building Swell logo

    Building SwellCanada • Nov 10, 2025

    The Customer Success Intern will engage with customers to ensure they have a positive experience with Building Swell's products. This junior role involves regular check-ins, training sessions, and collaboration with vari…

    Moderate trust · 53
    Canadainternship
    View job
  • Snowflake logo

    SnowflakeRemote • Nov 10, 2025

    As a Staff Cloud Support Engineer (SQL) at Snowflake, you will provide technical guidance and support to customers, ensuring they effectively utilize the Snowflake platform. This senior role involves problem-solving comp…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Agent Careers logo

    Agent CareersRemote • Nov 10, 2025

    As a Technical Support Specialist, you will provide first-level assistance to customers using commercial laundry equipment, troubleshooting mechanical and technical issues. This mid-level role requires a detail-oriented…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Remote logo

    RemoteRemote • Nov 10, 2025

    As a Mobility Specialist, you will provide strategic guidance on immigration compliance, manage visa applications, and maintain relationships with clients and stakeholders. This mid-level role within the Mobility team wi…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    remote
    View job
  • NewtonX logo

    NewtonXWorldwide • Nov 10, 2025

    As a Customer Support Advisor at NewtonX, you will leverage your customer support experience to contribute insights through surveys and consultations. This role is flexible and allows you to engage with businesses at you…

    Global hiringActively hiringModerate trust · 55
    View job
  • First Advantage logo

    First AdvantageUSA • Nov 10, 2025

    The Technical Support Analyst at First Advantage serves as a critical liaison between departments and clients, ensuring a smooth background checking process. This mid-level role involves addressing product inquiries, tro…

    $55,000-75,000 base annuallySalary disclosedModerate trust · 57
    USAfull_time$55,000-75,000 base annually
    View job
  • Persona logo

    PersonaRemote • Nov 9, 2025

    This senior-level Scaled Customer Success Manager role involves managing up to 50 high-priority SMB accounts to drive retention, renewals, and expansions through scaled engagement programs. The hire will build and own GT…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Vayu Finance logo

    Vayu FinanceWorldwide • Nov 9, 2025

    As a Support Specialist at Vayu Finance, you will play a crucial role in ensuring customer satisfaction by providing technical support and enabling customers to configure their billing workflows. This part-time position…

    Global hiringModerate trust · 53
    View job
  • DAT logo

    DATUSA • Nov 9, 2025

    The Customer Success Manager at DAT will be responsible for onboarding customers, providing product training, and managing ongoing account relationships to enhance customer satisfaction and retention. This mid-level role…

    $21.39 - $28.84 + commissionSalary disclosedModerate trust · 57
    USAfull_time$21.39 - $28.84 + commission
    View job
  • Genfinity Philippines, Inc. logo

    Genfinity Philippines, Inc.Philippines • Nov 9, 2025

    The Technical Support Agent at Genfinity Philippines, Inc. is responsible for diagnosing and troubleshooting technical support cases related to wireless and Power Over Ethernet camera systems. This mid-level role involve…

    earn up to ₱65,000Salary disclosedModerate trust · 57
    Philippinesfull_timeearn up to ₱65,000
    View job
  • CoLab Software logo

    CoLab SoftwareEurope • Nov 9, 2025

    As a Senior Customer Success Manager, you will oversee the post-sale journey for Enterprise customers, focusing on driving product adoption and retention. You'll work closely with engineering and business stakeholders, m…

    Moderate trust · 53
    Europefull_time
    View job
  • Twist Bioscience logo

    Twist BioscienceUSA • Nov 8, 2025

    The Customer Success Specialist at Twist Bioscience will provide strategic support to customers, focusing on onboarding, training, and long-term success. This mid-level role involves collaborating with the sales team, ma…

    $85,000 - $106,000 usdHigh salaryModerate trust · 60
    USAfull_time$85,000 - $106,000 usd
    View job
  • Obsidian logo

    ObsidianUSA, UK, Canada • Nov 8, 2025

    As a Customer Service Representative for Mercor, you will work as an independent contractor on a research project for a leading AI company. Your primary responsibility will be to leverage your professional experience to…

    $45 - $65 usd hourlyActively hiringPopular companySalary disclosedModerate trust · 61
    USA, UK, Canadacontract$45 - $65 usd hourly
    View job
  • Obsidian logo

    ObsidianUSA, UK, Canada • Nov 8, 2025

    As a First-Line Supervisor of Office and Administrative Support Workers, you will leverage your professional experience to develop questions related to your occupation. This role is suitable for experienced professionals…

    $60 - $100 usd hourlyActively hiringPopular companySalary disclosedModerate trust · 61
    USA, UK, Canadacontract$60 - $100 usd hourly
    View job
  • Ashby logo

    AshbyIreland • Nov 8, 2025

    As a Product Support Specialist at Ashby, you will engage directly with customers to troubleshoot complex integration issues and provide detailed workflow instructions. This mid-level role requires strong problem-solving…

    Actively hiringPopular companyModerate trust · 67
    Full-Time
    View job
  • Ashby logo

    AshbyNetherlands • Nov 8, 2025

    As a Product Support Specialist at Ashby, you will be responsible for providing detailed support to customers, addressing complex integration issues, and improving workflows through project work. This role is suited for…

    Actively hiringPopular companyModerate trust · 67
    Full-Time
    View job
  • Tebra logo

    TebraUSA • Nov 8, 2025

    The Customer Success Manager at Tebra will serve as the primary liaison for strategic clients, focusing on optimizing their use of the platform and achieving their digital marketing goals. This mid-level role requires pr…

    $76,500 - $81,000 usdSalary disclosedModerate trust · 57
    USAfull_time$76,500 - $81,000 usd
    View job
  • Junction logo

    JunctionUSA • Nov 8, 2025

    As a Tier 1 Customer Support Associate at Junction, you will be the first point of contact for customers, responsible for troubleshooting issues, managing ticket queues, and ensuring smooth operations. This junior-level…

    $60k - $66k depending on experienceSalary disclosedModerate trust · 57
    USAfull_time$60k - $66k depending on experience
    View job
  • Fieldguide logo

    FieldguideRemote • Nov 7, 2025

    As a Senior Customer Success Manager, you will own a portfolio of high-impact enterprise accounts, driving long-term success, retention, and growth. You'll build trusted advisor relationships with executive stakeholders,…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Ashby logo

    AshbyRemote • Nov 7, 2025

    As the Head of Global Support at Ashby, you will lead a team of over 50 individuals, including managers and technical contributors, to enhance customer support for a complex suite of B2B SaaS products. Your role will inv…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job

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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.