Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Noctrix Health logo

    Noctrix HealthAnywhere • May 6, 2026

    The Therapy Support Specialist provides remote onboarding and ongoing therapy support to patients and clinicians via phone, video, text, and email. This mid-level role involves product demonstrations, troubleshooting, an…

    Moderate trust · 53
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  • Delinea logo

    DelineaRemote • May 5, 2026

    The Senior Customer Success Manager manages a portfolio of commercial accounts, driving product adoption and ROI by understanding customer business objectives. They lead onboarding, conduct quarterly business reviews, an…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Datadog logo

    DatadogDublin, Ireland • May 5, 2026

    This junior-level Customer Success Associate role involves managing a high volume of customer accounts to drive product adoption and retention. Day-to-day responsibilities include identifying growth opportunities, handli…

    Actively hiringPopular companyModerate trust · 62
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  • Datadog logo

    DatadogDublin, Ireland • May 5, 2026

    This mid-level Customer Success Manager role involves proactively driving product adoption and building strong relationships with existing customers through onboarding, upselling, and cross-selling. The hire will partner…

    Actively hiringPopular companyModerate trust · 62
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  • PostHog logo

    PostHogWorldwide • May 5, 2026

    As a Technical Customer Success Manager at PostHog, you'll own relationships with 25-40 mid-to-large customers ($20k-$100k+ ARR), handling technical issues, commercial questions, and ensuring retention. You'll be the pri…

    Global hiringActively hiringModerate trust · 55
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  • Better Health logo

    Better HealthRemote • May 5, 2026

    This remote, non-clinical role supports members using virtual reality programs for chronic pain and mental wellness. Coaches conduct video or phone sessions to onboard members, help them navigate the VR platform, and bui…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Allica Bank logo

    Allica BankRemote • May 5, 2026

    As a Junior IT Support Engineer at Allica Bank, you will provide essential day-to-day IT support through various channels, including deskside and remote assistance. Your responsibilities will include managing IT support…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • pplwise logo

    pplwiseRemote • May 5, 2026

    This senior-level Enterprise Sales Solution Engineer role involves providing technical pre-sales support and solution design for enterprise clients in IT, cloud, and security. Day-to-day tasks include analyzing IT landsc…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Avero logo

    AveroLas Vegas, NV • May 5, 2026

    As a Customer Success Manager at Avero, you will manage a portfolio of hospitality clients, ensuring successful onboarding, product adoption, and retention. You'll collaborate with sales to identify up-sell opportunities…

    Moderate trust · 53
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  • Payscale logo

    PayscaleRemote • May 4, 2026

    The Manager, Customer Success leads a team of CSMs to drive customer retention, adoption, and value realization for Payscale's compensation solutions. They oversee customer health metrics, coach team performance, and col…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • ClinicSense logo

    ClinicSenseWorldwide • May 4, 2026

    As a full-time Customer Support Representative, you will engage directly with customers to provide product information, resolve issues, and maintain strong relationships. This mid-level role requires active listening and…

    Global hiringModerate trust · 53
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  • Oden Technologies logo

    Oden TechnologiesRemote • May 4, 2026

    This mid-level role drives adoption and value realization of Oden's manufacturing AI platform across enterprise customers. Day-to-day involves coordinating post-sales deployments, designing training programs for operator…

    Remote-first cultureActively hiringModerate trust · 68
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  • Parkosecure GmbH logo

    Parkosecure GmbHSwitzerland • May 4, 2026

    The Customer Support Manager at Parkosecure GmbH will be responsible for handling customer inquiries via phone and email, ensuring professional responses to customer feedback and complaints, and supporting administrative…

    Moderate trust · 53
    Switzerlandfull_time
    View job
  • G-P logo

    G-PIndia • May 4, 2026

    As a Support Specialist at G-P, you'll be part of a remote-first team responsible for providing exceptional customer support to clients using our Global Employment Platform. Your day-to-day tasks will involve assisting c…

    Moderate trust · 55
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  • NoGigiddy logo

    NoGigiddyWorldwide • May 3, 2026

    As a Chat Support Agent at NoGigiddy, you will be responsible for providing exceptional customer support through chat interactions. This entry-level position involves assisting users with inquiries about services and job…

    Global hiringActively hiringModerate trust · 55
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  • Onebrief logo

    OnebriefRemote • May 1, 2026

    As a Customer Success Engineer at Battle Road by Onebrief, you will deploy AtomEngine simulation technology into live military training environments, including classified and air-gapped systems. You will work onsite with…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Datavant logo

    DatavantWorldwide • May 1, 2026

    As a CPC Processor Customer Support representative, you will process medical record requests by taking calls from patients, insurance companies, and attorneys, documenting information in multiple platforms using two moni…

    Global hiringModerate trust · 53
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  • Mapbox logo

    IT Support Specialist

    Verified via ATS

    MapboxRemote • May 1, 2026

    As an IT Support Specialist at Mapbox, you will manage inbound support requests and incidents, provide hands-on and remote support for macOS, Windows, and office networking, and help onboard new hires. Working within a g…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • HackerOne logo

    HackerOneRemote • May 1, 2026

    As a Customer Success Manager at HackerOne, you will manage a portfolio of customer accounts, focusing on retention and satisfaction. This mid-level role involves collaborating closely with customers to help them achieve…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • OVERJET logo

    OVERJETRemote • May 1, 2026

    As Director of Customer Success for SMB at Overjet, you will lead a team of Customer Success Managers to drive retention, adoption, and expansion among small and medium dental practices. You'll develop and execute custom…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.