Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Confluent logo

    IT Support Engineer

    Verified via ATS

    ConfluentRemote • Dec 16, 2025

    This mid-level IT Support Engineer role involves providing technical assistance for computer systems, hardware, and software to team members, managing onboarding setup and deployment for new hires, and serving as a point…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Cohere logo

    CohereRemote • Dec 16, 2025

    As a Customer Support Engineer at Cohere, you will serve as the crucial link between cutting-edge AI technology and enterprise customers, addressing technical inquiries and debugging issues to ensure seamless integration…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Cohere logo

    CohereRemote • Dec 16, 2025

    As a Customer Support Engineer at Cohere, you will serve as a critical link between cutting-edge AI technology and enterprise customers. Your daily tasks will involve responding to technical inquiries, debugging complex…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Vultr logo

    VultrRemote • Dec 16, 2025

    This is a senior-level Vice President role overseeing customer support operations for a global cloud infrastructure company. The hire will lead the customer support team, ensuring high-quality service and support across…

    Remote-first cultureModerate trust · 56
    View job
  • Bestow logo

    BestowRemote • Dec 16, 2025

    This is a junior-level Customer Success Associate role supporting enterprise-level customers in a fast-paced SaaS environment. Day-to-day responsibilities include managing service level objectives, coordinating due dilig…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Blue Water Thinking logo

    Blue Water ThinkingUSA • Dec 16, 2025

    This senior role involves supporting acquisition services for the Department of Veterans Affairs, including developing acquisition strategies, preparing documentation like Independent Government Cost Estimates (IGCE), co…

    Moderate trust · 53
    View job
  • Contentful logo

    ContentfulNew York City, New York, United States • Dec 15, 2025

    As a senior Customer Success Manager, you will manage a portfolio of 25-30 enterprise accounts, serving as their trusted advisor to maximize platform value and drive business outcomes. Your responsibilities include monit…

    Actively hiringPopular companyModerate trust · 62
    View job
  • Contentful logo

    ContentfulDenver, Colorado, United States • Dec 15, 2025

    As a Customer Success Manager, you will manage a portfolio of 25-30 enterprise accounts, serving as their trusted advisor to maximize platform value and drive retention. This senior role involves monitoring customer heal…

    Actively hiringPopular companyModerate trust · 62
    View job
  • Pulley logo

    PulleyRemote • Dec 15, 2025

    This mid-level Customer Support Specialist role involves resolving complex financial and equity-related inquiries via email, phone, and chat, while triaging issues and reporting bugs to engineering teams. The hire will w…

    Remote-first cultureModerate trust · 58
    View job
  • Confluent logo

    ConfluentRemote • Dec 15, 2025

    The Director of Customer Success Engineering at Confluent will lead the Customer Success Technical Architecture organization in EMEA, managing a team of 3 managers and 40 individuals. This senior role involves shaping st…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • HumanSignal logo

    HumanSignalRemote • Dec 15, 2025

    This mid-level Support Engineer role involves providing technical support for HumanSignal's data labeling software, including troubleshooting client issues and collaborating with product and engineering teams to deliver…

    Remote-first cultureModerate trust · 56
    View job
  • Delinea logo

    DelineaRemote • Dec 15, 2025

    This is a junior-level Technical Support Engineer role at Delinea, where you'll join the Global Technical Support team to provide post-sales phone and email support to enterprise customers. Day-to-day responsibilities in…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Omni Interactions logo

    Omni InteractionsUSA • Dec 14, 2025

    As a Customer Service Representative with Omni Interactions, you will engage with customers primarily through inbound phone calls, providing support and assistance tailored to their needs. This role is suited for indepen…

    up to $19/hourSalary disclosedModerate trust · 57
    USAcontractup to $19/hour
    View job
  • LOTARO logo

    LOTAROWorldwide • Dec 14, 2025

    The Customer Service role at LOTARO involves independently managing email inquiries from members and trainers, ensuring effective communication and providing proactive support. This part-time or freelance position requir…

    Global hiringModerate trust · 53
    View job
  • 1Password logo

    1PasswordRemote • Dec 12, 2025

    This is a senior-level Principal Customer Success Manager role responsible for serving as a strategic partner and trusted advisor to 1Password's most critical enterprise customers. The role involves driving long-term ado…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Tellos logo

    TellosRemote • Dec 12, 2025

    This senior-level independent contractor role involves leading clinical care as a BCBA, focusing on conducting functional behavior assessments, designing evidence-based treatment plans, and supervising RBTs to ensure hig…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Tellos logo

    TellosRemote • Dec 12, 2025

    This senior-level role involves leading clinical care as an independent BCBA, conducting functional behavior assessments, designing evidence-based treatment plans, and supervising RBTs to ensure treatment fidelity. The h…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • ExtraHop logo

    ExtraHopRemote • Dec 12, 2025

    This mid-level Customer Success Manager role involves analyzing customer requirements to optimize the use of ExtraHop's NDR platform, securing contract renewals and identifying growth opportunities, and engaging end-user…

    Remote-first cultureModerate trust · 56
    View job
  • Axelera AI logo

    Axelera AIRemote • Dec 12, 2025

    This senior-level IT Support Engineer role involves providing 1st and 2nd line technical support for hardware, software, and connectivity issues, managing user access and provisioning in Microsoft EntraID, and handling o…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Zip logo

    ZipRemote • Dec 12, 2025

    As a Senior Technical Support Engineer at Zip, you will be the final escalation point for complex technical issues, collaborating directly with customers and the engineering team to ensure effective troubleshooting and i…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job

Page 27 of 56

Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.