Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Ruby Labs logo

    Head of Customer Support

    Verified via ATS

    Ruby LabsRemote • Mar 30, 2026

    This is a senior leadership role as Head of Customer Support, responsible for leading and scaling the customer-facing operations at Ruby Labs. Day-to-day, the hire will manage a team, set strategic direction, drive KPIs…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Delinea logo

    DelineaRemote • Mar 30, 2026

    This senior-level Technical Support Manager role involves leading a team of engineers to provide analysis and resolution of issues across Delinea's platform, ensuring world-class customer support for the EMEA region. Day…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Upwork logo

    UpworkAustin, Texas, United States · Chicago • Mar 29, 2026

    As a Marketplace Customer Success Manager at Upwork, you will manage a diverse portfolio of client accounts, acting as a strategic partner to drive engagement, retention, and growth through tailored solutions. This mid-l…

    Actively hiringPopular companyModerate trust · 62
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  • Drata logo

    DrataRemote • Mar 27, 2026

    As a Senior Enterprise Customer Success Manager at Drata, you will lead strategic relationships with large, regulated customers, advising on complex compliance programs (SOC 2, ISO 27001, HIPAA, FedRAMP). You'll own exec…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Commure logo

    CommureRemote • Mar 27, 2026

    This is a senior Customer Success Manager role at Commure, focusing on owning the full post-sale lifecycle from onboarding to expansion for enterprise healthcare clients. The role involves driving product adoption, ensur…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Deel logo

    DeelRemote • Mar 27, 2026

    This is a mid-level HR Experience Specialist role focused on back-office operations, involving compliance document audits, contract verification, and employee platform walkthroughs. The specialist manages HRX-specific ca…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Skimmer logo

    SkimmerRemote • Mar 27, 2026

    This is a mid-level Customer Support Representative role at Skimmer, where you will provide phone, email, and chat support to pool professionals using the SaaS platform. You will troubleshoot issues, guide customers on p…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Printeez logo

    PrinteezWorldwide • Mar 27, 2026

    This is a mid-level bilingual customer service and tech support role at Printeez, where you'll handle inbound tickets, live chat, and phone calls in English and French daily. You'll assist with order status, production t…

    Global hiringModerate trust · 53
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  • Close logo

    CloseWorldwide • Mar 27, 2026

    This is a mid-level Customer Success Associate role where you'll work with new customers, primarily startups and growing companies, to drive retention and growth. You'll proactively reach out to book account reviews, tra…

    Global hiringActively hiringPopular companyModerate trust · 57
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  • KnownHost logo

    KnownHostUSA • Mar 27, 2026

    This Technical Support Operator role involves providing 24/7 customer support via helpdesk, troubleshooting web hosting issues like email, cPanel, DNS, and Linux services. It is a mid-level position requiring strong tech…

    $30k - $40kSalary disclosedModerate trust · 57
    USAfull_time$30k - $40k
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  • Mercier Consultancy Group logo

    Mercier Consultancy GroupAnywhere • Mar 27, 2026

    This is a mid-level customer service role where the agent provides support to Spanish-speaking customers via phone, email, and chat for an electronics company, handling inquiries, troubleshooting, and order management. T…

    Moderate trust · 53
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  • The Hello Team logo

    The Hello TeamWorldwide • Mar 26, 2026

    This is a mid-level remote role as a Healthcare Customer Relations Specialist, handling customer inquiries via phone and email, scheduling appointments, enrolling members in health plans, and performing administrative ta…

    Global hiringModerate trust · 53
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  • A Place for Mom logo

    A Place for MomRemote • Mar 26, 2026

    This is a junior-level role as a Community Customer Support Coordinator, focusing on maintaining and updating pricing and content data for senior living communities to support SEO/AIO campaigns and sales teams. Day-to-da…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Onepilot logo

    OnepilotWorldwide • Mar 26, 2026

    As a Customer Service Representative at Onepilot, you will assist clients' customers via email, chat, or phone, resolving their inquiries effectively. This freelance role requires you to utilize a knowledge base and digi…

    Global hiringModerate trust · 58
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  • Watershed logo

    WatershedRemote • Mar 26, 2026

    As a Strategic Customer Success Manager at Watershed, you will be responsible for managing relationships with large enterprise clients, helping them navigate their climate initiatives and achieve their sustainability goa…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Snowflake logo

    SnowflakeRemote • Mar 26, 2026

    This mid-to-senior Cloud Support Engineer role focuses on application security (AppSec) within Snowflake's Priority Support team. The engineer will provide technical support for cloud infrastructure, troubleshoot securit…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Magic Eden logo

    VIP Manager - iGaming

    Verified via ATS

    Magic EdenRemote • Mar 26, 2026

    The VIP Manager at Magic Eden will focus on developing and managing long-term relationships with high-value players in the iGaming sector. This senior role requires collaboration with various teams to enhance the VIP exp…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Snowflake logo

    SnowflakeRemote • Mar 25, 2026

    This AI Devops Engineer Intern role involves designing and deploying AI/ML models to automate support tasks and enhance data analytics for the Enterprise Support Operations team. As an intern, you will work on building s…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Zip logo

    ZipRemote • Mar 25, 2026

    As a Senior Technical Support Engineer on the weekend shift, you'll be the highest internal escalation point for complex technical issues, working closely with Engineering and Product teams. You'll debug integrations, AP…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Vetcove logo

    Chat Support Associate

    Verified via ATS

    VetcoveRemote • Mar 25, 2026

    This junior-level Chat Support Associate role involves providing customer support to veterinary professionals through live chat, email, and phone, troubleshooting issues, and handling administrative tasks like account ma…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.