Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • DataGuard logo

    DataGuardRemote • May 12, 2026

    As a working student in IT Operations & Support at DataGuard, you will take ownership of first-level IT support, resolving daily issues across various devices and tools. This junior role involves setting up laptops and a…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Everfield logo

    Support Lead

    Verified via ATS

    EverfieldRemote • May 12, 2026

    As Support Lead at Everfield, you will drive a portfolio-wide Support programme, working directly with BU CEOs and Support Managers to assess, plan, and execute cost and efficiency improvements. You'll own the operating…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • SKELAR logo

    SKELARRemote • May 12, 2026

    This Customer Service Specialist role at SKELAR involves handling customer inquiries via chat and email, troubleshooting technical issues like login problems and file uploads, and providing billing support. The position…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • TTEC Digital logo

    TTEC DigitalHyderabad • May 12, 2026

    As a Tier II/III UC Support Engineer at TTEC Digital, you will serve as the primary point of contact for customer support requests, handling advanced troubleshooting of Unified Communications systems including Microsoft…

    Moderate trust · 53
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  • Mural Group logo

    Mural GroupRemote • May 12, 2026

    You will lead and coach a team of 8 Customer Success Managers across EMEA and APAC, driving adoption, value realization, and risk mitigation for mid-market and strategic customers. Day-to-day you'll set expectations, pro…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Emora Health logo

    Emora HealthAnywhere • May 12, 2026

    As an early member of the operations and support team, you will directly communicate with clients and families to manage onboarding, scheduling, and ongoing care, while partnering with therapists for care coordination. Y…

    Actively hiringPopular companyModerate trust · 57
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  • Wishpond Technologies logo

    Wishpond TechnologiesBrazil • May 12, 2026

    As a Customer Success Manager at SalesCloser.ai, you will manage a high-volume portfolio of SMB and mid-market accounts, driving engagement through scalable programs like email sequences, webinars, and in-app flows. You'…

    Moderate trust · 53
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  • Nooks logo

    NooksRemote • May 11, 2026

    As a Technical Support Manager at Nooks, you will lead a team of experienced support professionals to ensure customer satisfaction and operational excellence for the AI Sequencing product line. Your role involves managin…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Polymarket logo

    PolymarketRemote • May 11, 2026

    As an Advanced Support Specialist at Polymarket, you'll own relationships with high-value users, resolve disputes around market resolution and platform mechanics, and design the tiered support program. This mid-level ind…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Snowflake logo

    SnowflakeRemote • May 11, 2026

    This senior leadership role (RVP level) owns the regional paid support offerings at Snowflake, leading the Designated Support Engineer (DSE) team to deliver proactive, advisory-led support and drive revenue through attac…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Watershed logo

    WatershedRemote • May 11, 2026

    As a Strategic Customer Success Manager, you will own the success of a small set of high-value Fortune 500 customers by driving retention, growth, and impact through trusted executive relationships. This senior role invo…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Deepgram logo

    DeepgramRemote • May 11, 2026

    This senior-level Customer Success Engineer role involves acting as a technical expert and strategic advisor for enterprise customers in the APAC region, focusing on driving adoption, solving technical challenges, and id…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Careers In Travel | Destination Planners logo

    Careers In Travel | Destination PlannersIndiana • May 11, 2026

    As a Travel Support Advisor, you will assist clients with their travel planning by providing support for reservations, itinerary details, and addressing travel-related inquiries. This junior to mid-level role involves wo…

    Actively hiringPopular companyModerate trust · 57
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  • Careers In Travel | Destination Planners logo

    Careers In Travel | Destination PlannersMaryland • May 11, 2026

    This junior-level role involves providing administrative and client-facing support for itinerary organization, scheduling, and documentation. Day-to-day tasks include communicating with clients to confirm details and upd…

    Actively hiringPopular companyModerate trust · 57
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  • SKELAR logo

    SKELARRemote • May 11, 2026

    The Review Support Specialist at SKELAR plays a key role in managing and enhancing the review process for their tech products. This mid-level position involves collaborating with various teams to ensure that reviews are…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Boom Entertainment logo

    Boom EntertainmentRemote • May 9, 2026

    This mid-level Customer Support Representative role at Boom Entertainment involves handling high-volume live support via email and chat (Zendesk, Intercom) for a daily fantasy sports platform. You'll resolve contest, acc…

    Remote-first cultureModerate trust · 56
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  • Masabi logo

    MasabiRemote • May 9, 2026

    As a Customer Technical Support Engineer at Masabi, you'll serve as the primary contact for 1st and 2nd line support via phone and email, diagnosing and troubleshooting incidents across the Justride platform and hardware…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • CipherHealth logo

    CipherHealthRemote • May 9, 2026

    As a Customer Success Manager at CipherHealth, you will partner with health system executives and clinical leaders to drive retention and growth by leveraging your healthcare expertise and technical fluency. You'll engag…

    Remote-first cultureModerate trust · 56
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  • Handshake logo

    HandshakeRemote • May 8, 2026

    The Senior IT Support Analyst at Handshake will provide Tier 2/3 support for a distributed workforce, focusing on hardware, SaaS applications, and collaboration tools. This senior-level role involves optimizing IT operat…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Semperis logo

    SemperisRemote • May 8, 2026

    This senior leadership role leads the Americas Customer Success team, managing managers and directors to drive retention, expansion, product adoption, and value realization for enterprise and strategic cybersecurity cust…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.