Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
62 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
45 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
44 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
43 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
25 open roles in Customer Support
- View job
Software Engineer - Support (USA Only - 100% Remote)
Verified via ATSClose • Remote • May 8, 2026
This mid-level Support Engineer role involves handling technical support tickets during US business hours, focusing on API issues, data migrations, and integrations. The engineer will build Python scripts and automation…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Head of Customer Success
Verified via ATSSona (getsona.com) • Remote • May 8, 2026
As the first Head of Customer Success at Sona, you'll lead and grow the CSM team, own end-to-end customer experience post-implementation, and drive renewal and expansion processes. You'll manage your own enterprise accou…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Pharmacy Technician – Prescription Routing & Claims Support
Verified via ATSPHIL, Inc. • Remote • May 8, 2026
This mid-level Pharmacy Technician role involves troubleshooting prescription reroutes, verifying insurance, and communicating with partners to support the prescription lifecycle. Day-to-day tasks include using pharmacy…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Senior Customer Success Manager, DACH
Verified via ATSHorizon3.ai • Remote • May 8, 2026
As a Senior Customer Success Manager for EMEA at Horizon3.ai, you will manage a portfolio of high-value customers, serving as their primary post-sales technical advisor. Your role involves driving product adoption, guidi…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Senior IT Support Engineer
Verified via ATSAllica Bank • Remote • May 8, 2026
The Senior IT Support Engineer at Allica Bank is responsible for leading the Technology Service Desk, acting as a primary escalation point for technical issues, and mentoring junior IT Support Engineers. This senior role…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Senior Support Engineer | Remote | US
Verified via ATSn8n • Remote • May 8, 2026
As a Senior Support Engineer at n8n, you will provide high-level technical support to users, troubleshoot complex issues with workflows, integrations, and performance, and collaborate closely with engineering teams. This…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Support Specialist
Verified via ATSReplit • Remote • May 7, 2026
As a Support Specialist at Replit, you will directly assist developers with billing, account, and product issues via support tickets, collaborating with a global team to meet volume and resolution targets. You'll contrib…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Support Engineer (f/m/d)
Verified via ATSContentful • London, England, United Kingdom • May 7, 2026
This mid-level Customer Support Engineer role involves providing ticket-based technical assistance to developers using Contentful's platform, troubleshooting issues related to APIs and integrations, and escalating comple…
Actively hiringPopular companyModerate trust · 62 - View job
Automattic • Worldwide • May 7, 2026 • New
The Support Engineer for WordPress VIP is a mid-level, customer-facing role focused on providing advanced technical support to enterprise clients. Daily responsibilities include troubleshooting complex issues, handling e…
Global hiringModerate trust · 62 - View job
Customer Success Manager, Growth - EMEA
Verified via ATSVanta • Remote • May 7, 2026
As a Customer Success Manager, Growth at Vanta, you will guide customers through their security and compliance journeys, working 1:1 and leveraging 1:many content to drive retention and value realization. You'll monitor…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Manager, Customer Support
Verified via ATSJuniper Square • Remote • May 7, 2026
In this senior role, you will manage and coach a team of Customer Support Specialists at Juniper Square, focusing on providing exceptional support to customers. You will guide your team through the integration of AI tool…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Senior Support Engineer
Verified via ATSSnowflake • Remote • May 7, 2026
As a Senior Support Engineer at Snowflake, you will provide global IT support, manage tickets in ServiceNow, troubleshoot technical issues, and maintain office technology. This senior-level role involves developing SOPs,…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobCustomer Success Manager (B2B SaaS | eCommerce Marketing)
Verified via ATSLatamCent • Remote • May 7, 2026
This is a mid-level Customer Success Manager role focused on managing 16-24 eCommerce customer accounts for a B2B SaaS marketing platform. The role involves hands-on management of the post-sales lifecycle, including onbo…
Remote-first cultureActively hiringPopular companyModerate trust · 65
View jobAisles & Abroad • Maryland • May 7, 2026
This entry-level remote role involves assisting clients with booking, updating, and managing hotel reservations via phone, email, and messaging. The customer service representative will provide details on amenities, pric…
Moderate trust · 53- View job
Support Specialist (Weekend Shift)
Verified via ATSReplit • Remote • May 6, 2026
As a Support Specialist at Replit, you will directly assist developers worldwide with billing, account, and product issues through support tickets, while meeting daily volume and resolution targets. You will collaborate…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Workplace Assistant
Verified via ATSLambda • Remote • May 6, 2026
The Workplace Assistant role at Lambda is primarily focused on providing support in the San Francisco office, acting as the first point of contact for employees, visitors, and vendors. This junior-level position involves…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobCareers In Travel | Destination Planners • New York • May 6, 2026
This remote role involves processing hotel bookings, communicating with clients about rates and availability, and providing customer service via phone, email, or chat. You will research properties and maintain reservatio…
Actively hiringPopular companyModerate trust · 57
View jobCrisp • Worldwide • May 6, 2026
As a Technical Customer Support Specialist at Crisp, you'll be the first point of contact for customers, assisting them via chat and email (no phone calls). You'll troubleshoot issues, answer inquiries, and ensure a smoo…
Global hiringActively hiringModerate trust · 55
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.