Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Photoroom logo

    PhotoroomRemote • Nov 12, 2025

    As a Technical Customer Success Manager, you will manage day-to-day communications, onboarding, demos, and troubleshooting for Enterprise and self-serve customers, ensuring their satisfaction and identifying expansion op…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Fiddler AI logo

    Fiddler AIRemote • Nov 12, 2025

    As a Solutions Architect in Customer Success, you will drive customer onboarding, build integrations with data platforms, and serve as a trusted technical advisor to ensure clients achieve measurable outcomes from AI obs…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Arta Finance logo

    Arta FinanceRemote • Nov 12, 2025

    This mid to senior-level role involves managing day-to-day member operations, including handling email inquiries, account processes, and proactive relationship management to enhance client satisfaction and retention. As…

    Remote-first cultureActively hiringModerate trust · 68
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  • Fieldguide logo

    FieldguideRemote • Nov 12, 2025

    As a Senior Manager of Customer Success Operations, you will own systems, data, and processes to enable a world-class Customer Success organization. This senior role involves designing scalable playbooks, automated workf…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Deel logo

    DeelNew Zealand • Nov 12, 2025

    As a Customer Success Manager I at Deel, you will manage a high volume of small spend accounts, building strong relationships and addressing client challenges to drive revenue growth. This junior role requires you to be…

    Actively hiringPopular companyModerate trust · 57
    New Zealandfull_time
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  • Pearl Health logo

    Pearl HealthRemote • Nov 11, 2025

    As a Customer Success Manager at Pearl Health, you will be responsible for the post-sale success of primary care provider accounts, ensuring their effective use of technology and value-based care programs. This mid-level…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Hubstaff logo

    HubstaffRemote • Nov 11, 2025

    As a Tier 1 Customer Support Representative, you will handle customer inquiries via email and live chat using Intercom, troubleshoot issues, and escalate complex problems. This mid-level role involves collaborating with…

    Remote-first cultureActively hiringModerate trust · 68
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  • Limitless logo

    LimitlessAnywhere • Nov 11, 2025

    As a Customer Service Chat Specialist at Limitless, you will engage with customers through chat to resolve inquiries and provide solutions, ensuring high-quality support that aligns with the brand's values. This role is…

    Moderate trust · 53
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  • Pear VC logo

    Pear VCRemote • Nov 11, 2025

    As the first US-based Customer Success Manager, this mid-to-senior role involves managing 100+ high-value accounts to drive 95%+ retention and identify expansion opportunities. You will configure no-code technical setups…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Delinea logo

    DelineaRemote • Nov 11, 2025

    This mid-level Technical Support Engineer II role involves providing post-sale technical support to customers and partners by troubleshooting issues, documenting cases, and communicating resolution plans. As part of the…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Horizon3.ai logo

    Horizon3.aiRemote • Nov 11, 2025

    This mid-level Customer Success Manager role involves managing Enterprise and Strategic accounts to drive adoption of the NodeZero cybersecurity platform. Day-to-day responsibilities include acting as a trusted advisor,…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Horizon3.ai logo

    Horizon3.aiRemote • Nov 11, 2025

    This is a mid to senior-level Customer Success Manager role at a remote cybersecurity company, focusing on managing Enterprise and Strategic accounts to drive adoption of the NodeZero platform. The CSM will act as a trus…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Zivian Health logo

    Zivian HealthUSA • Nov 11, 2025

    The Product Support Specialist at Zivian Health is a mid-level role focused on resolving complex customer issues, acting as the voice of the user, and collaborating with product and engineering teams. Daily responsibilit…

    Moderate trust · 53
    USAfull_time
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  • WALT Labs logo

    WALT LabsAustralia, Japan, Indonesia • Nov 11, 2025

    As a Cloud Support Engineer at WALT Labs, you will maintain and optimize cloud infrastructure primarily on Google Cloud Platform (GCP), ensuring seamless operations for clients. This mid-level role involves managing inci…

    Moderate trust · 53
    Australia, Japan, Indonesiacontract
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  • Roompricegenie logo

    RoompricegenieRemote • Nov 11, 2025

    As a Technical Support & Integrations Manager, you will act as the bridge between the tech team and customers, resolving technical integration challenges and API issues. You'll manage relationships with technical partner…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Percona logo

    PerconaRemote • Nov 11, 2025

    This senior role involves providing expert support to customer DBA teams by investigating and resolving high-complexity PostgreSQL or MySQL database issues, including performance tuning and troubleshooting in Kubernetes…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Mondoo logo

    MondooRemote • Nov 11, 2025

    As a Technical Account Manager at Mondoo, you will work closely with customers to understand their needs and challenges, ensuring they effectively utilize the company's security products. This senior-level role involves…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • NoGigiddy logo

    NoGigiddyWorldwide • Nov 11, 2025

    As a Technical Support Specialist at NoGigiddy, you will be the primary point of contact for users, providing expert assistance through chat, email, and phone. This entry-level role focuses on diagnosing and troubleshoot…

    Global hiringActively hiringModerate trust · 60
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  • NoGigiddy logo

    NoGigiddyWorldwide • Nov 11, 2025

    As a Remote Customer Success Specialist at NoGigiddy, you will play a crucial role in ensuring customers achieve their desired outcomes with the company's products and services. This entry-level position involves buildin…

    Global hiringActively hiringModerate trust · 60
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  • GitLab logo

    GitLabAmericas • Nov 10, 2025

    As an Associate Support Engineer at GitLab, you will engage directly with customers to troubleshoot issues in both self-managed and GitLab.com environments. This junior role requires collaboration with various teams to r…

    Moderate trust · 55
    Americasfull_time
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.