Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
68 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
47 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
46 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
45 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
28 open roles in Customer Support
- View job
Customer Support Engineer
Verified via ATSRillet • Remote • Jul 23, 2026
As a Customer Support Engineer at Rillet, you'll handle inbound support tickets, triage issues, and build AI-assisted workflows to improve efficiency. This mid-level role combines customer-facing problem-solving with tec…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
PricewaterhouseCoopers • Worldwide • Jul 23, 2026
This is a freelance IT maintenance and support role within PwC's Digital&IPA team, providing 2nd and 3rd line support for enterprise applications. You will troubleshoot incidents, analyze logs, manage ITSM tickets, and c…
Global hiringModerate trust · 58 - View job
Senior Cloud Support Engineer
Verified via ATSSnowflake • Remote • Jul 23, 2026
As a Senior Cloud Support Engineer at Snowflake, you will manage customer cases from triage to resolution, leveraging AI tools to accelerate troubleshooting and improve knowledge bases. You'll work in a 24x7 support envi…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Senior Cloud Support Engineer
Verified via ATSSnowflake • Remote • Jul 23, 2026
As a Senior Cloud Support Engineer at Snowflake, you'll manage customer cases from triage to resolution, leveraging AI tools to accelerate troubleshooting and improve knowledge bases. You'll work in a 24x7 support enviro…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Team Lead, Field Application Support
Verified via ATSSpear Bio • Remote • Jul 22, 2026
The Team Lead, Field Application Support at Spear Bio is responsible for leading the Field Application Support Team, focusing on customer training, technical support, and application development for their immunoassay pla…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Support Engineering Lead
Verified via ATSSardine • Remote • Jul 22, 2026
As the Support Engineering Lead at Sardine, you will lead a team of Support Engineers, handling complex technical issues across an API-driven fraud and payments platform. You'll own service delivery end-to-end, act as th…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Work Force Nexus • Anywhere • Jul 22, 2026
As an IT Support Trainee at Work Force Nexus, you will assist in troubleshooting and resolving technical issues for clients, focusing on hardware and software support. This entry-level position is ideal for candidates wi…
Actively hiringPopular companyModerate trust · 54 - View job
Enterprise Customer Success Manager - Boston
Verified via ATSDatadog • Boston, Massachusetts, USA • Jul 22, 2026
As an Enterprise Customer Success Manager at Datadog, you will build relationships with large strategic customers, drive product adoption, and identify growth opportunities. You'll partner with sales and engineering team…
Actively hiringPopular companyModerate trust · 67 - View job
Customer Success Engineer - Remote in the US
Verified via ATSRescale • Remote • Jul 22, 2026
As a Customer Success Engineer at Rescale, you will serve as a trusted technical advisor for customers, leading the deployment of cloud HPC solutions and conducting user training. This mid-level role involves collaborati…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Enterprise Support Specialist, Korean Speaking (Singapore)
Verified via ATSFigma • Singapore • Jul 22, 2026
As an Enterprise Support Specialist at Figma, you will provide high-touch technical support to strategic enterprise customers, troubleshooting complex issues like SAML/SSO and SCIM configurations. You will collaborate wi…
Actively hiringPopular companyModerate trust · 67 - View job
Manager, Enterprise Support (Singapore)
Verified via ATSFigma • Singapore • Jul 22, 2026
Lead and develop a team of Enterprise and Technical Support engineers in Singapore, partnering with Sales, Product, and Engineering to resolve complex escalations, drive product improvements, and ensure premium customer…
Actively hiringPopular companyModerate trust · 67 - View job
Enterprise Support Specialist (London, United Kingdom)
Verified via ATSFigma • London, England • Jul 22, 2026
As an Enterprise Support Specialist at Figma, you will provide high-quality technical support to strategic enterprise customers, handling complex issues such as SAML/SSO and SCIM configurations. You will collaborate with…
Actively hiringPopular companyModerate trust · 67 - View job
Customer Success Manager (São Paulo, Brazil)
Verified via ATSFigma • São Paulo, Brazil • Jul 22, 2026
As a Customer Success Manager at Figma, you will manage the adoption journey for strategic customers, focusing on understanding their goals and delivering tailored enablement strategies. This mid-level role requires coll…
Actively hiringPopular companyModerate trust · 67 - View job
Twilio • Worldwide • Jul 22, 2026
Lead a remote LATAM technical support team at Twilio, ensuring customer satisfaction and meeting operational KPIs like CSAT and SLA adherence. Responsibilities include coaching team members, managing escalations, optimiz…
Global hiringActively hiringPopular companyModerate trust · 57 - View job
Airtable • Worldwide • Jul 22, 2026
This senior-level role leads Airtable's High Touch Customer Success organization, shifting from traditional relationship management to transformation leadership. The director will guide large enterprise customers in adop…
Global hiringActively hiringModerate trust · 55 - View job
Datadog • Worldwide • Jul 22, 2026
As an Enterprise Customer Success Manager at Datadog, you will build and maintain relationships with large strategic customers in Thailand, driving product adoption and growth. You'll partner with sales and engineering t…
Global hiringActively hiringPopular companyModerate trust · 57 - View job
Umpisa Inc • Pasig, Pasig, National Capital Region, Philippines • Jul 22, 2026
The Help Desk IT Support Specialist at Umpisa Inc. will provide first-level technical support to internal users, addressing hardware, software, and network-related issues. This mid-level role involves troubleshooting com…
Moderate trust · 53 
View jobSenior Technical Customer Success Manager - Thailand
Verified via ATSKong Inc. • Remote • Jul 22, 2026
As a Senior Technical Customer Success Manager at Kong, you will develop and execute strategic account plans, ensuring customer retention and satisfaction. You will engage with key customers to understand their objective…
Remote-first cultureActively hiringPopular companyTrusted employer · 70
View jobSupport Engineer - Veterinary HealthTech (Santo Domingo)
Verified via ATSTruelogic Software • Remote • Jul 21, 2026
The Support Engineer role involves managing technical onboarding and decommissioning processes for customers, resolving technical tickets escalated by the Customer Experience team, and performing data migrations. This mi…
Remote-first cultureActively hiringPopular companyTrusted employer · 70
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.