Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • C Teleport logo

    C TeleportRotterdam, Rotterdam, Zuid-Holland, Nederland • 28 days ago

    As a Customer Support Agent at C Teleport, you will be responsible for assisting clients with their travel reservations through various communication channels, such as chat and email. This mid-level role involves utilizi…

    Moderate trust · 58
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  • Dario logo

    DarioGurugram, Gurugram, Haryana, India • 28 days ago

    As a Customer Support Representative at Dario, you'll handle B2C member inquiries via phone, email, and chat, providing exceptional service and upselling products. This entry-level role requires working night shifts (8:3…

    Moderate trust · 58
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  • Screenverse logo

    Customer Success Manager

    Verified via ATS

    ScreenverseRemote • 28 days ago

    The Customer Success Manager at Screenverse oversees day-to-day agency/client relationships, manages campaign execution across platforms, monitors performance, and troubleshoots issues. This mid-level role requires progr…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Cint logo

    CintNew Orleans, New Orleans, Louisiana, United States • 28 days ago

    As an Analyst in the Customer Success Measurement team at Cint, you'll engage directly with clients to provide analytical guidance on measurement strategies and product capabilities. This mid-level role involves analyzin…

    Actively hiringModerate trust · 60
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  • INNERGY logo

    INNERGYToronto, Toronto, Ontario, Canada • 28 days ago

    As a Technical Support Specialist at INNERGY, you'll troubleshoot complex issues with CAD/CAM and ERP software for woodworking manufacturers, manage tickets via Intercom and Dynamics, and train AI systems to automate sup…

    Actively hiringModerate trust · 60
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  • Preply logo

    PreplyRemote • 28 days ago

    As Head of Customer Support & Enablement at Preply, you will lead and scale a global support team, managing BPO partnerships and driving AI integration across operations, QA, training, and workforce management. This seni…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • APRIL logo

    Customer Success Manager

    Verified via ATS

    APRILRemote • 28 days ago

    As a Customer Success Manager at april, you will manage critical bank partnerships, drive joint initiatives, and launch new offerings. This mid-level role involves onboarding partners, building a best-in-class partner ma…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • SKELAR logo

    Customer Support Agent

    Verified via ATS

    SKELARRemote • 28 days ago

    This is a junior-level Customer Support Agent role at SKELAR, a tech-focused venture builder. The position involves handling customer inquiries through various channels, troubleshooting technical issues, and collaboratin…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • PNC logo

    PNCAnywhere • 28 days ago

    As a Customer Service & Support Representative at PNC, you will engage with customers in the Eastern Central Time Zone, addressing their inquiries and providing solutions. This role is suited for junior to mid-level cand…

    Moderate trust · 55
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  • Preply logo

    PreplyRemote • 28 days ago

    This senior-level role leads a multi-disciplinary AI chatbot team within Customer Care, managing AI performance, knowledge content, conversation design, and automation. The AI Support Delivery Manager owns the end-to-end…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Yembo logo

    YemboUnited States, • 28 days ago

    As a Customer Support Specialist Tier 1 at Yembo, you will be the first point of contact for users, handling inquiries via chat, email, or phone. This junior-level role involves troubleshooting common issues, documenting…

    Moderate trust · 57
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  • TurningPoint Healthcare Solutions logo

    TurningPoint Healthcare SolutionsFlorida, Florida, United States • 28 days ago

    This junior-level Application Support Associate role involves triaging and troubleshooting issues reported for operational applications like CRM, Data, MDNAV, and Portal. The hire will investigate errors, document root c…

    Moderate trust · 58
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  • Vanta logo

    VantaRemote • 29 days ago

    As a bilingual (Spanish/English) Customer Success Manager at Vanta, you will guide customers through their security and compliance journeys, managing a large book of business at scale. You'll work 1:1 and 1:many to drive…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Ashby logo

    AshbyRemote • 29 days ago

    This is a senior-level management role at Ashby, leading a team of about 7 Customer Success Managers supporting startup customers. Day-to-day responsibilities include coaching and developing CSMs, scaling programmatic su…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Lovable logo

    Customer Success Manager

    Verified via ATS

    LovableRemote • 29 days ago

    This is a senior-level Founding Customer Success Manager role where you will own post-sale success for key accounts, including onboarding, adoption, renewal, and expansion. You'll build trusted relationships, drive value…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Onebrief logo

    OnebriefRemote • 29 days ago

    This mid-level role involves developing custom integrations and workflows using the AtomEngine ModKit to meet customer technical needs, serving as a technical escalation point for complex issues. The engineer works hands…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Zapiet logo

    ZapietWorldwide • 29 days ago

    As a Merchant Support Specialist at Zapiet, you will provide comprehensive customer support across email, live chat, social media, and phone, while conducting personalized onboarding sessions via video calls. You will al…

    Global hiringModerate trust · 58
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  • Remote Talent Cloud logo

    Remote Talent CloudWorldwide • 29 days ago

    As a Customer Support Specialist, you will be responsible for responding to customer inquiries through various channels including phone, email, and chat. This role is ideal for motivated individuals who can work independ…

    Global hiringActively hiringModerate trust · 60
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  • Datadog logo

    DatadogDublin, Ireland • 29 days ago

    As a Customer Success Associate at Datadog, you will manage a portfolio of customers, focusing on relationship building, retention, and adoption of Datadog's solutions. This junior to mid-level role requires proactive en…

    Actively hiringPopular companyModerate trust · 67
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  • Datadog logo

    DatadogDublin, Ireland • 29 days ago

    As a Customer Success Manager at Datadog, you will build strong relationships with existing customers, drive product adoption, and identify growth opportunities through up-selling and cross-selling. You'll partner with s…

    Actively hiringPopular companyModerate trust · 67
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.