Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
54 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
39 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
39 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
38 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
24 open roles in Customer Support
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Enterprise Support Specialist
Verified via ATSFigma • San Francisco, CA · New York, NY · +1 • 29 days ago
This mid-level role involves providing expert technical support to Figma's enterprise customers, handling complex inquiries via email, managing escalations, and collaborating with Sales, Product, and Engineering teams. T…
Actively hiringPopular companyTrusted employer · 72 - View job
Customer Success Manager
Verified via ATSDeel • Remote • 29 days ago
This mid-level Customer Success Manager role involves managing a high volume of SMB accounts, building client relationships to drive revenue growth, and acting as a trusted advisor on operational and product issues. Day-…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobGreat Minds • Worldwide • 29 days ago
This mid-level Customer Support Representative role involves serving as the primary point of contact for customer inquiries related to orders, shipments, and product information. You will manage issue resolution from sta…
Global hiringModerate trust · 58- View job
Agency Support Specialist
Verified via ATSLeavitt Group • Remote • 29 days ago
This entry-level, customer-facing role serves as the first point of contact for clients and visitors, handling phone calls, greeting guests, and managing mail. The Agency Support Specialist provides general administrativ…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Customer Success Manager (Calgary)
Verified via ATSFloat • Remote • 29 days ago
As a Customer Success Manager at Float, you will ensure customers effectively adopt and maximize the value of the Float platform. This mid-level role involves building relationships, monitoring customer health, and drivi…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 
View jobSenior Technical Support Engineer
Verified via ATSNightfall AI • Remote • 29 days ago
As a Senior Technical Support Engineer at Nightfall AI, you will troubleshoot and resolve customer issues across SaaS platforms, APIs, and endpoint deployments, ensuring SLAs are met. You'll work closely with engineering…
Remote-first cultureActively hiringPopular companyTrusted employer · 75- View job
vCluster Labs • Worldwide • 29 days ago
As a Customer Support Engineer at vCluster Labs, you will troubleshoot complex Kubernetes and vCluster issues, providing technical support through Slack and a ticketing system. This role is aimed at engineers with 2-3 ye…
Global hiringModerate trust · 58 - View job
Jobs For Humanity • Worldwide • 29 days ago
As a Remote Customer Support Representative, you will handle customer inquiries via phone, email, and live chat, troubleshoot product issues, and manage account receivables and collections from delinquent clients. This m…
Global hiringModerate trust · 58 - View job
IT Support Engineer
Verified via ATSMasabi • Remote • 29 days ago
As an IT Support Engineer at Masabi, you will provide day-to-day IT support across a remote-first global team, managing hardware, software, and access issues via Slack and Jira. You'll act as an escalation point, adminis…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
IT Service Desk Associate
Verified via ATSbillups • Remote • 29 days ago
As an IT Service Desk Associate, you will be the first contact for users needing technical support, handling hardware, software, and network issues in both Mac and Windows environments. This junior-level role involves tr…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Customer Success Manager (m/w/d)
Verified via ATSSoSafe • Remote • 29 days ago
The Customer Success Manager at SoSafe GmbH will focus on building and maintaining long-term relationships with clients, ensuring their success with the SoSafe product suite. This mid-level role involves consulting clien…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Sales Support Specialist Manager
Verified via ATSTwilio • Remote • 29 days ago
This senior-level role involves managing a team of Sales Support Specialists across the Americas to centralize and optimize sales support functions. Day-to-day responsibilities include standardizing regional playbooks, a…
Remote-first cultureActively hiringPopular companyTrusted employer · 70remote - View job
Customer Success Manager - Growth
Verified via ATSSplitMetrics • Remote • 29 days ago
As a Customer Success Manager at SplitMetrics, you'll manage and grow a high-volume SMB portfolio, guiding customers from onboarding to renewal. This mid-level role involves designing automated customer journeys and moni…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 
View jobWaterworks • Remote • 29 days ago
The Client Support Manager oversees a regional team of Client Support Specialists and Team Leads, ensuring efficient order management, operational consistency, and exceptional customer service for luxury bath and kitchen…
Remote-first cultureModerate trust · 61
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.