Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Ashby logo

    AshbyRemote • Sep 22, 2025

    The Manager of SaaS Support will lead a team of Technical Support Specialists, focusing on building and shaping support operations in the APAC region. This senior role involves collaborating with other leaders to develop…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Ashby logo

    AshbyRemote • Sep 22, 2025

    The Manager of SaaS Support will lead a team of Technical Support Specialists in the APAC region, focusing on enhancing customer experience and resolving escalated issues. This senior position involves shaping support op…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Ashby logo

    AshbyRemote • Sep 22, 2025

    As the Manager of SaaS Support for the APAC region, you will lead a team of Technical Support Specialists, developing and executing support strategies while improving customer experience. This senior-level role involves…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Ashby logo

    AshbyRemote • Sep 22, 2025

    As the Manager of SaaS Support for Ashby, you will lead a team of Technical Support Specialists in the APAC region, focusing on enhancing customer experience and operational efficiency. Your day-to-day responsibilities w…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Ashby logo

    AshbyRemote • Sep 22, 2025

    The Manager of SaaS Support for Ashby in Japan will lead a team of Technical Support Specialists in the APAC region. This senior role involves shaping customer support strategies, resolving escalated issues, and collabor…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • 1Password logo

    1PasswordRemote • Sep 16, 2025

    The Senior Customer Success Manager at 1Password focuses on managing enterprise-level customer relationships, guiding them through best practices throughout their lifecycle. This senior role involves collaborating with o…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Deel logo

    DeelRemote • Sep 10, 2025

    As a Customer Success Manager I at Deel, you will manage a portfolio of small spend accounts, focusing on building strong relationships with clients and identifying opportunities for growth. This junior role requires you…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Adthena logo

    AdthenaRemote • Sep 5, 2025

    As a Customer Success Manager at Adthena, you will engage with clients to ensure they achieve their goals using the company's paid search intelligence platform. This mid-level role involves managing a portfolio of up to…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Vanta logo

    VantaRemote • Sep 3, 2025

    As a Customer Success Manager at Vanta, you will lead post-sales activities for a portfolio of approximately 50 upmarket customers, guiding them through onboarding, implementation, and ongoing support to achieve their se…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Confluent logo

    ConfluentRemote • Sep 2, 2025

    The Senior Customer Success Technical Architect (CSTA) at Confluent serves as a trusted technical advisor, focusing on customer retention and success by providing expert guidance on the Confluent product suite. This seni…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Snowflake logo

    SnowflakeRemote • Sep 1, 2025

    The Senior Cloud Support Engineer for the Data Platform at Snowflake will be responsible for providing technical support and troubleshooting for Snowflake's cloud solutions. This senior-level position requires expertise…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Snowflake logo

    SnowflakeRemote • Sep 1, 2025

    The (Senior) Cloud Support Engineer for Application Security at Snowflake will be responsible for providing technical support and troubleshooting for cloud-based applications. This senior-level role involves working clos…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Leavitt Group logo

    Leavitt GroupRemote • Aug 29, 2025

    The Commercial Lines Account Manager at Leavitt Group will manage a book of business by providing high-level customer service and assisting with various tasks such as processing changes and premium collection. This mid-l…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Adaptive Security logo

    Customer Success Manager

    Verified via ATS

    Adaptive SecurityRemote • Aug 25, 2025

    The Customer Success Manager at Adaptive Security will be responsible for overseeing customer implementation, onboarding, and ongoing support. This mid-level role requires strong troubleshooting skills and collaboration…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Ashby logo

    AshbyRemote • Aug 22, 2025

    As a Product Support Specialist at Ashby, you will engage directly with customers, providing detailed troubleshooting and workflow instructions for a complex product. This mid-level role requires strong problem-solving s…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Ashby logo

    AshbyRemote • Aug 21, 2025

    The Manager of Product Support for the APAC region will lead a team of Technical Support Specialists, focusing on enhancing customer experiences and operational efficiency. This senior-level role involves developing supp…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Replit logo

    Support Engineer I

    Verified via ATS

    ReplitRemote • Aug 20, 2025

    As a Support Engineer I at Replit, you will assist developers with technical product issues and debugging on the platform, while managing support tickets and collaborating with the global support team. This junior role i…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Replit logo

    ReplitRemote • Aug 20, 2025

    As a Support Specialist at Replit, you will assist customers with account, billing, and product inquiries through support tickets. This mid-level role is part of a small global team focused on enhancing user experiences…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Deel logo

    DeelRemote • Aug 19, 2025

    As a Customer Success Manager, you will manage a diverse portfolio of accounts, focusing on building strong relationships and driving customer satisfaction. This mid-level role involves collaborating with internal teams…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Supabase logo

    SupabaseRemote • Jul 15, 2025

    As a Support Engineer at Supabase, you will provide timely responses to a variety of support cases, assisting developers with issues ranging from billing to implementation. This mid-level role is part of a globally distr…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.