Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Demandbase logo

    DemandbaseRemote • 21 days ago

    As a Senior Customer Success Manager at Demandbase, you will manage a portfolio of high-value strategic accounts, acting as a trusted advisor to C-level executives. Your day-to-day involves driving platform adoption, ret…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Internova Travel Group logo

    Internova Travel GroupLondon, London, England, United Kingdom • 21 days ago

    This mid-level role provides GDS and technical product support to luxury travel advisors, handling Travelport, Sabre, and Amadeus systems. Day-to-day tasks include managing help desk queries, onboarding/offboarding advis…

    Moderate trust · 58
    View job
  • Turtles logo

    TurtlesWorldwide • 21 days ago

    As a Customer Happiness Advocate, you will handle customer inquiries via email, chat, and phone, resolving issues and providing a high-quality experience. This role requires multitasking in a fast-paced environment, adhe…

    Global hiringModerate trust · 60
    View job
  • Ontic logo

    IT Support Specialist

    Verified via ATS

    OnticRemote • 21 days ago

    The IT Support Specialist at Ontic will provide hands-on technical support to the Austin team, managing day-to-day end-user requests, troubleshooting hardware and software issues, and ensuring device compliance. This mid…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • DataBank logo

    DataBankDallas, • 21 days ago

    The Technical Support Engineer 2 role at DataBank involves troubleshooting and resolving complex issues related to Windows, Linux, and virtual infrastructure within a Tier 2 Technical Support team. This mid-level positio…

    Moderate trust · 58
    View job
  • KAST logo

    KASTNew York, New York, United States • 21 days ago

    As a VIP Relationship Manager at KAST, you will be responsible for building and maintaining strong relationships with high-value customers. This senior role involves serving as the primary point of contact for VIP client…

    Moderate trust · 60
    View job
  • Figma logo

    FigmaBengaluru, India • 21 days ago

    As an Enterprise Support Specialist at Figma, you will be a founding member of the Bengaluru hub, partnering with the Enterprise Support Manager to elevate support for strategic customers. You'll diagnose technical issue…

    Actively hiringPopular companyModerate trust · 67
    View job
  • MapTiler logo

    MapTilerWorldwide • 21 days ago

    This mid-to-senior role combines developer relations and customer success for a maps platform. You'll onboard enterprise clients, create technical content, speak at conferences, and engage with the open-source community…

    Global hiringActively hiringModerate trust · 62
    View job
  • Voodoo logo

    VoodooRemote • 21 days ago

    This part-time role (20 hrs/week) will build and lead customer support for Voodoo's gaming studio, handling ticket resolution, developing policies, and analyzing player feedback to improve retention. As the first dedicat…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Premera Blue Cross logo

    Premera Blue CrossAnywhere • 21 days ago

    As a Customer Service Representative at Premera Blue Cross, you will engage with customers to address inquiries, resolve issues, and provide support for their healthcare needs. This role is suited for junior to mid-level…

    Moderate trust · 55
    View job
  • UiPath logo

    UiPathRemote • 22 days ago

    This senior-level Customer Success Manager role at UiPath involves acting as a strategic advisor to healthcare customers, helping them adopt agentic automation to achieve business outcomes. Day-to-day, you'll build relat…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Prompt Health logo

    Prompt HealthRemote • 22 days ago

    This is a junior to mid-level role serving as an executive assistant to the CS Vice President and providing operational support to the Customer Success team in a B2B SaaS healthcare company. Day-to-day responsibilities i…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • R

    Recruit Lytics Hiresالمدينة, المدينة المدينة السعودية • 22 days ago

    This remote Customer Support Specialist role focuses on providing professional support to Arabic-speaking customers via email, chat, and phone. The specialist will handle inquiries, troubleshoot issues, document interact…

    Actively hiringModerate trust · 57
    View job
  • Max Retail logo

    Max RetailRemote • 24 days ago

    This customer support role involves assisting sellers via phone, email, and live chat, managing orders and returns, and maintaining customer records. The position requires flexibility, multitasking, and a positive attitu…

    Remote-first cultureModerate trust · 61
    View job
  • Ateneo de Manila University logo

    Ateneo de Manila UniversityQuezon City, Quezon City, National Capital Region, Philippines • 25 days ago

    Provide live chat, SMS, email, and phone support to clients, troubleshooting POS system and hardware issues. Collaborate with cross-functional teams to resolve client concerns, improve support materials, and identify ups…

    Moderate trust · 60
    View job
  • MeridianLink logo

    MeridianLinkRemote • 25 days ago

    The Senior Technical Support Engineer at MeridianLink is responsible for resolving complex technical issues that cannot be handled by lower-level support teams. This senior-level position involves analyzing inbound Jira…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Jobber logo

    JobberRemote • 25 days ago

    This senior-level role manages a team of 10-12 Product Support specialists handling ~30,000 monthly interactions via phone, chat, and email. The manager focuses on coaching, performance management, and process improvemen…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Entrepreneur Cooperative logo

    Entrepreneur CooperativeWorldwide • 25 days ago

    As a Customer Service Associate, you will be the frontline representative handling inquiries and resolving issues via phone, email, chat, and virtual channels. This junior to mid-level role involves documenting interacti…

    Global hiringModerate trust · 58
    View job
  • Pathway Communications logo

    Pathway CommunicationsToronto, Toronto, Ontario, Canada • 25 days ago

    As a Desktop Support Technician at Pathway Communications, you will provide onsite technical support in a Toronto office, troubleshooting hardware, software, and network issues for Windows and Mac systems. This junior-le…

    Moderate trust · 58
    View job
  • Zip logo

    ZipRemote • 26 days ago

    As a Customer Success Manager at Zip, you will manage a portfolio of commercial clients, defining and delivering business outcomes while acting as a trusted procurement advisor. You'll build relationships across Procurem…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job

Page 9 of 102

Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.