Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Sleeper logo

    SleeperRemote • 26 days ago

    This is a junior-level Customer Success Associate role at Sleeper, focusing on the Sleeper Picks DFS product. Day-to-day responsibilities include providing customer support via email, chat, and social media, resolving us…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Sleeper logo

    SleeperRemote • 26 days ago

    This is a junior to mid-level Customer Success Associate role at Sleeper, where you'll join a small, passionate team as the front-line support for users. Day-to-day, you'll provide customer service across email, chat, an…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Humata Health logo

    Humata HealthRemote • 26 days ago

    The Technical Support Manager at Humata Health will lead a support team, overseeing ticketing systems and escalation processes while implementing AI-driven strategies for improved efficiency. This senior-level role requi…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Patlytics logo

    Customer Success Manager

    Verified via ATS

    PatlyticsRemote • 26 days ago

    This mid-level Customer Success Manager role involves owning the post-sale customer lifecycle, including onboarding, adoption, and retention for SaaS clients. The hire will manage multiple accounts, serve as a trusted ad…

    Remote-first cultureActively hiringTrusted employer · 73
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  • Illumio logo

    IllumioRemote • 26 days ago

    As a Solution Engineer for Inside Sales Support at Illumio, you will partner with Inside Sales Representatives to quickly qualify opportunities and advance deals through technical validation and tailored demos. This seni…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Scribe logo

    ScribeRemote • 26 days ago

    The Customer Success Manager, Mid-Market at Scribe will act as the primary contact for Enterprise customers, facilitating onboarding, driving product adoption, and managing renewals. This mid-level role requires expertis…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Scribe logo

    ScribeRemote • 26 days ago

    As a Senior Customer Success Manager at Scribe, you will manage relationships with large enterprise clients, driving adoption, expansion, and renewal of Scribe's solutions. You'll design tailored onboarding programs, lea…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Nooks logo

    NooksRemote • 26 days ago

    This mid-level Customer Success Manager role involves managing a portfolio of about 75 commercial accounts to maximize the value of Nooks' AI Sales Assistant Platform. Day-to-day responsibilities include onboarding new c…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Illumio logo

    IllumioRemote • 26 days ago

    This senior-level Solution Engineer role supports Inside Sales Representatives by providing technical expertise to accelerate sales cycles. Day-to-day responsibilities include partnering with ISRs on opportunity qualific…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Clipboard Health logo

    Clipboard HealthEurope, Canada, South Africa, Philippines, Jamaica • 26 days agoNew

    This is a B2B Support Specialist role where you'll provide frontline support to business clients via voice and email, resolving issues related to shifts, payments, and platform functionality in real time. It's a junior t…

    Moderate trust · 64
    Europe, Canada, South Africa, Philippines, Jamaicafull_time
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  • Lawhive logo

    LawhiveRemote • 26 days ago

    As a Lawyer Support Associate, you will manage the administrative details that keep operations running smoothly for lawyers at Lawhive. This junior-level role involves tasks such as sorting and filing documents, handling…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Confluent logo

    IT Support Engineer

    Verified via ATS

    ConfluentRemote • 26 days ago

    This mid-level IT Support Engineer role involves providing technical assistance for computer systems, hardware, and software to team members, managing onboarding setup and deployment for new hires, and serving as a point…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Cohere logo

    CohereRemote • 26 days ago

    As a Customer Support Engineer at Cohere, you will serve as the crucial link between cutting-edge AI technology and enterprise customers, addressing technical inquiries and debugging issues to ensure seamless integration…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Cohere logo

    CohereRemote • 26 days ago

    As a Customer Support Engineer at Cohere, you will serve as a critical link between cutting-edge AI technology and enterprise customers. Your daily tasks will involve responding to technical inquiries, debugging complex…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Vultr logo

    VultrRemote • 26 days ago

    This is a senior-level Vice President role overseeing customer support operations for a global cloud infrastructure company. The hire will lead the customer support team, ensuring high-quality service and support across…

    Remote-first cultureModerate trust · 61
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  • Bestow logo

    BestowRemote • 26 days ago

    This is a junior-level Customer Success Associate role supporting enterprise-level customers in a fast-paced SaaS environment. Day-to-day responsibilities include managing service level objectives, coordinating due dilig…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Blue Water Thinking logo

    Blue Water ThinkingUSA • 26 days ago

    This senior role involves supporting acquisition services for the Department of Veterans Affairs, including developing acquisition strategies, preparing documentation like Independent Government Cost Estimates (IGCE), co…

    Moderate trust · 58
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  • Contentful logo

    ContentfulNew York City, New York, United States • 27 days ago

    As a senior Customer Success Manager, you will manage a portfolio of 25-30 enterprise accounts, serving as their trusted advisor to maximize platform value and drive business outcomes. Your responsibilities include monit…

    Actively hiringPopular companyModerate trust · 67
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  • Contentful logo

    ContentfulDenver, Colorado, United States • 27 days ago

    As a Customer Success Manager, you will manage a portfolio of 25-30 enterprise accounts, serving as their trusted advisor to maximize platform value and drive retention. This senior role involves monitoring customer heal…

    Actively hiringPopular companyModerate trust · 67
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  • Pulley logo

    PulleyRemote • 27 days ago

    This mid-level Customer Support Specialist role involves resolving complex financial and equity-related inquiries via email, phone, and chat, while triaging issues and reporting bugs to engineering teams. The hire will w…

    Remote-first cultureModerate trust · 61
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.