Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
41 open roles in Customer Support
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
33 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
32 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
29 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
28 open roles in Customer Support
Confluent
Empower your business with real-time data streaming using Confluent's comprehensive platform built on Apache Kafka.
19 open roles in Customer Support
View jobDirector of Customer Support Operations
Verified via ATSImprint • Remote • 21 days ago
This senior-level role involves leading the day-to-day operations of Imprint's customer support function, including managing a BPO partnership, to ensure reliable, efficient, and high-quality support as the company scale…
Remote-first cultureActively hiringPopular companyTrusted employer · 75- View job
Anexia Internetdienstleistungs • Worldwide • 21 days ago
This mid-level 2nd Level Support role focuses on maintaining and troubleshooting Anexia's virtualization stack. The position involves analyzing and prioritizing support tickets, performing Linux system and virtualization…
Global hiringActively hiringModerate trust · 60 - View job
Head of Customer Success
Verified via ATSAbacum • Remote • 21 days ago
This is a senior leadership role as Head of Customer Success, leading a team of 9 Customer Success Managers and Technical CSMs in New York. Day-to-day responsibilities include scaling the CS organization, owning retentio…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Support Engineer (USA Only - 100% Remote)
Verified via ATSClose • Remote • 21 days ago
This mid-level Support Engineer role involves handling technical support tickets during US business hours, focusing on API issues, data migrations, and integrations. The engineer will build Python scripts and automation…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 
View jobHead of Customer Success
Verified via ATSProcurement Sciences AI • Remote • 21 days ago
This senior leadership role involves overseeing the entire post-sales customer journey, including onboarding, adoption, health monitoring, renewals, and expansion. The Head of Customer Success will build and lead a proac…
Remote-first cultureActively hiringModerate trust · 63- View job
Enterprise Customer Success Director
Verified via ATSNabla • Remote • 21 days ago
The Enterprise Customer Success Director will manage key enterprise accounts, ensuring customer satisfaction and product adoption. This senior role involves relationship management, onboarding providers, tracking perform…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Software Engineer - Support Tooling (APAC/AMER)
Verified via ATSSupabase • Remote • 21 days ago
This senior-level role involves building and maintaining internal support tooling, including dashboards, automations, and AI workflows, to help engineering and support teams resolve customer issues efficiently. The engin…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
L1 Support Specialist (Evening Shifts)
Verified via ATSSplitMetrics • Remote • 21 days ago
The L1 Support Specialist at SplitMetrics is responsible for assisting users across various platforms by addressing customer inquiries through in-app chat. This junior role involves problem-solving, creating help materia…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 
View jobTechnical Support Associate, Weekend
Verified via ATSWebflow • Remote • 22 days ago
This is a mid-level Technical Support Associate role where you will assist customers via support queues, chat, and phone using tools like Zendesk, Zoom, and Jira. You will troubleshoot technical issues, document bugs, an…
Remote-first cultureActively hiringPopular companyTrusted employer · 75remote
View jobCustomer Success Manager
Verified via ATSVic.ai • Remote • 22 days ago
This mid-level Customer Success Manager role involves managing a portfolio of accounts, driving product adoption through onboarding and training, and serving as a strategic advisor to finance teams using AI. Day-to-day r…
Remote-first cultureActively hiringTrusted employer · 73
View jobVice President, Home Care Customer Success
Verified via ATSA Place for Mom • Remote • 22 days ago
This is a senior leadership role as Vice President, Customer Success for the Home Care business at A Place for Mom, reporting directly to the General Manager. The hire will lead post-acquisition functions, focusing on sc…
Remote-first cultureActively hiringPopular companyTrusted employer · 75
View jobOutsourced Pro Global • Worldwide • 22 days ago
This junior-level role involves providing technical and operational support for sales systems, including managing HubSpot CRM, dialer software, and Google Suite tools. As part of a fast-paced sales team, the associate en…
Global hiringModerate trust · 58- View job
Enterprise Customer Success Manager
Verified via ATSSentiLink • Remote • 22 days ago
As an Enterprise Customer Success Manager at SentiLink, you will manage relationships with major bank, credit union, and fintech clients, ensuring they achieve their business goals with our identity verification solution…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Snowflake • Remote • 22 days ago
This senior-level role involves providing technical support and guidance to Snowflake customers, focusing on data integration, ETL, and connectivity issues. Day-to-day responsibilities include troubleshooting complex pro…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Senior Manager, Customer Success - Enterprise
Verified via ATSDeel • Remote • 22 days ago
This senior-level role involves leading a team of Customer Success Managers to support Deel's largest enterprise clients. Day-to-day responsibilities include developing strategic initiatives to enhance customer satisfact…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Product Support Analyst II
Verified via ATSEquip • Remote • 23 days ago
The Product Support Analyst II at Equip is responsible for delivering effective support to both external users and internal employees facing product or technical issues. This mid-level role requires strong troubleshootin…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Senior Customer Success Manager
Verified via ATSBlockworks • Remote • 23 days ago
As a Senior Customer Success Manager at Blockworks, you will own post-sale customer relationships, manage a portfolio of clients, and drive retention and renewals in a remote-first, growing team. Your day-to-day involves…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Manager, Support Quality
Verified via ATSReplit • Remote • 23 days ago
This senior-level role involves building and leading the Quality Assurance program for Replit's Support organization, ensuring high-quality customer experiences at scale. The manager will define quality standards, establ…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Senior Customer Success Manager (f/m/d)
Verified via ATSContentful • Berlin, Berlin, Germany • 23 days ago
As a Senior Customer Success Manager, you will manage 20-30 enterprise accounts in the EMEA region, acting as a trusted advisor to ensure customers achieve technical and business goals with Contentful's platform. Your da…
Actively hiringPopular companyTrusted employer · 72
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.