Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Amwell logo

    AmwellWorldwide • 29 days ago

    This Customer Success Manager role at Amwell involves building strong relationships with healthcare clients, driving product adoption and satisfaction, and collaborating with internal teams to ensure customer success. Th…

    Global hiringModerate trust · 60
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  • Juniper Square logo

    Juniper SquareRemote • 30 days ago

    This mid-level Customer Support Specialist role involves providing technical assistance via phone, email, and chat to private equity customers, troubleshooting complex issues, and collaborating with cross-functional team…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • PermitFlow logo

    PermitFlowRemote • 30 days ago

    Lead and mentor a team of 7 Customer Success Managers in the midmarket segment, owning gross/net retention, adoption, expansion, and renewals. Drive operational excellence, handle escalations, and partner cross-functiona…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Ashby logo

    AshbyRemote • 30 days ago

    The Strategic Customer Success Manager will focus on enhancing product adoption and customer health for Ashby's largest clients in the Americas. This senior role involves managing around 20 strategic customers, fostering…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • PermitFlow logo

    PermitFlowRemote • 30 days ago

    The Senior Manager/Director of Customer Success at PermitFlow will lead and develop a team of 8 Enterprise Customer Success Managers, focusing on multi-branch and multi-region accounts. This senior-level role involves ow…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Commure logo

    CommureRemote • 30 days ago

    As a Senior IT Support Engineer at Commure, you will lead the IT Support/Services function, mentoring junior team members while managing the IT Service Desk and ensuring employees have the necessary tools and support. Yo…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Deepgram logo

    DeepgramRemote • 30 days ago

    The Customer Success Engineer at Deepgram is a senior-level role responsible for driving adoption and technical enablement for a portfolio of enterprise accounts. This position involves partnering with technical and exec…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Salonkee logo

    SalonkeeRemote • 30 days ago

    As a Customer Success Manager at Salonkee, you will manage relationships with German-speaking clients, focusing on upselling and ensuring they maximize the value of our software. You'll conduct training, gather feedback,…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Dandy logo

    DandyRemote • 30 days ago

    This is a junior to mid-level Client Success Partner role on the Enterprise Segment team, focusing on managing relationships with strategic dental practice partners. Day-to-day responsibilities include monitoring custome…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Everfield logo

    EverfieldRemote • 30 days ago

    As a 1st Level Support Agent at helloTESS!, you handle incoming customer inquiries via phone, email, and ticket system, troubleshooting issues related to the cloud-based POS and payment solutions. You analyze problems, r…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Customer.io logo

    Customer.ioWorldwide • 30 days ago

    As a Customer Success Manager on the EMEA team at Customer.io, you will manage a portfolio of 50-60 mid-market customers, serving as their strategic advisor from onboarding through long-term adoption. You'll drive commer…

    Global hiringActively hiringModerate trust · 60
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  • Adaptive Security logo

    Adaptive SecurityRemote • Jul 29, 2026

    The Customer Success Manager at Adaptive Security will be responsible for overseeing customer implementation, onboarding, and ongoing support. This mid-level role requires strong troubleshooting skills and collaboration…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Adaptive Security logo

    Adaptive SecurityRemote • Jul 29, 2026

    The Customer Success Associate at Adaptive Security will be responsible for managing customer implementation, onboarding, and support processes. This junior-level role will involve acting as the first point of contact fo…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Brightline logo

    BrightlineRemote • Jul 29, 2026

    This junior-level role involves conducting initial calls with new members, scheduling appointments, managing paperwork, and handling billing and insurance tasks. The Member Support Specialist will support a small team, e…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • RETR logo

    RETRWorldwide • Jul 29, 2026

    As a Customer Support Specialist at RETR, you'll be the first human contact for customers across email, chat, and phone, handling ambiguous, technical, and high-stakes issues that the AI cannot resolve. You'll also write…

    Global hiringModerate trust · 60
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  • Tarro logo

    TarroRemote • Jul 29, 2026Trending

    This role involves providing technical support to restaurant clients, onboarding new customers, troubleshooting network and hardware issues, and ensuring systems are operational. It is a client-facing, junior to mid-leve…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • n8n logo

    n8nRemote • Jul 29, 2026

    This senior-level individual contributor role serves as the technical anchor for n8n's Scaled Enterprise CS team, supporting hundreds of customers through one-to-many enablement like weekly office hours, deep-dive webina…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Amal Semiconductor logo

    Amal SemiconductorWideopen, • Jul 29, 2026

    This role involves working on cutting-edge process nodes and high-assurance cryptographic hardware in a world-class semiconductor foundry. The day-to-day includes supporting business and technical operations, likely coll…

    Moderate trust · 55
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  • Joi AI logo

    Joi AIBella Bella, • Jul 29, 2026

    This is a remote gardening role at Joi AI. The day-to-day involves maintaining plants and outdoor spaces, with a focus on creating a supportive environment. The position is likely entry-level or junior, suitable for some…

    Moderate trust · 55
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  • Joby logo

    JobyWorldwide • Jul 28, 2026

    This role combines customer support and product demos for a SaaS CRM used by home-service businesses. You'll handle live chat and tickets via Intercom, run Zoom demos for prospects, and onboard new customers. As part of…

    Global hiringModerate trust · 58
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.