Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Figma logo

    FigmaSan Francisco, CA • New York, NY • United States • 27 days ago

    The Enterprise Support Specialist at Figma is responsible for diagnosing and resolving complex inquiries from enterprise-level customers, ensuring exceptional support. This mid-level role involves close collaboration wit…

    Actively hiringPopular companyTrusted employer · 72
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  • Figma logo

    FigmaSan Francisco, CA • 27 days ago

    As an AV Production Specialist at Figma, you will coordinate and support the technical aspects of internal events, ensuring high production quality with AV equipment. This mid-level role within the IT Team requires stron…

    Actively hiringPopular companyTrusted employer · 72
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  • Figma logo

    FigmaSan Francisco, CA • New York, NY • United States • 27 days ago

    The Manager of Customer Support Quality at Figma is a senior leadership role focused on reimagining and scaling the QA process for Product Support. This position involves leading a team of QA Specialists to implement AI-…

    Actively hiringPopular companyTrusted employer · 72
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  • TrendMiner logo

    TrendMinerGermany, Belgium • 27 days ago

    The Strategic Customer Success Manager at TrendMiner is responsible for ensuring customer adoption and retention across a diverse portfolio of accounts in the industrial analytics sector. This mid-level role involves bui…

    Moderate trust · 60
    Germany, Belgiumfull_time
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  • Snowflake logo

    SnowflakeRemote • 27 days ago

    As a Senior Cloud Support Engineer at Snowflake, you will provide technical guidance and solutions to customers leveraging the Snowflake AI Data Cloud. You will be responsible for resolving complex issues, documenting so…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Snowflake logo

    SnowflakeRemote • 28 days ago

    As a Senior Cloud Support Engineer, you will provide technical support to commercial and public sector customers, addressing complex issues related to the Snowflake platform. You will be part of a collaborative support t…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Leavitt Group logo

    Leavitt GroupRemote • Oct 24, 2025

    The Customer Support Assistant (CSA) at Nasburg Huggins Insurance plays a crucial role in daily agency operations, providing customer support through various tasks such as greeting customers, processing payments, and ass…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Vanta logo

    VantaRemote • Oct 24, 2025

    As a Customer Success Manager for the Public Sector at Vanta, you will manage high-value accounts, acting as a trusted advisor to ensure customer satisfaction and drive growth. Your role will involve cross-functional col…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Confluent logo

    ConfluentRemote • Oct 24, 2025

    As an Associate Technical Support Engineer at Confluent, you will engage directly with customers to troubleshoot and resolve issues related to real-time data streaming platforms. This entry-level role involves collaborat…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Levelpath logo

    LevelpathRemote • Oct 23, 2025

    The Customer Support Operations Specialist will focus on enhancing customer experience by managing support tickets, providing user guidance, and generating product documentation. This mid-level role is part of a dedicate…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Snowflake logo

    SnowflakeRemote • Oct 23, 2025

    As a Senior Cloud Support Engineer at Snowflake, you will provide expert technical guidance and solutions to customers using the Snowflake Data Warehouse. Your role involves resolving complex issues, documenting solution…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Confluent logo

    ConfluentRemote • Oct 22, 2025

    The Federal Customer Success Technical Architect at Confluent acts as a trusted technical advisor, ensuring customer success and retention by providing technical guidance on the Confluent product suite. This senior role…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Ashby logo

    AshbyRemote • Oct 22, 2025

    The Startup Customer Success Manager at Ashby is a mid-level role responsible for overseeing a portfolio of early-stage customers, providing support through onboarding, email communication, and customer calls. This posit…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Onepilot logo

    OnepilotWorldwide • Oct 21, 2025New

    As a Customer Service Representative at Onepilot, you will assist clients' consumers with inquiries via email, chat, or phone. This freelance role requires you to leverage digital tools and a knowledge base to provide ef…

    Global hiringModerate trust · 62
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  • Vanta logo

    VantaRemote • Oct 16, 2025

    As a Customer Success Manager at Vanta, you will guide startup customers through onboarding, implementation, and ongoing product adoption to ensure their security and compliance goals are met. This mid-level role involve…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • ALSO. logo

    ALSO.Remote • Oct 15, 2025

    The Customer Support Representative at ALSO is responsible for handling customer inquiries across various channels, including phone, email, and live chat. This junior to mid-level role requires a proactive approach to ma…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • 1Password logo

    1PasswordRemote • Oct 15, 2025

    The Senior Director of Digital Customer Success at 1Password is responsible for leading the digital-first customer success strategy for the self-serve segment. This senior-level role involves collaborating with Product a…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Snowflake logo

    SnowflakeRemote • Oct 15, 2025

    The Designated Support Engineer at Snowflake will focus on providing priority support to customers, ensuring their success with Snowflake's platform. This mid-level role requires technical expertise in various cloud serv…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Porkbun logo

    PorkbunWorldwide • Oct 14, 2025New

    As a Live Technical Support Representative at Porkbun, you will provide exceptional customer service through phone, chat, and email support, assisting customers with technical issues related to domain names and hosting.…

    Global hiringModerate trust · 62
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  • Mapbox logo

    MapboxRemote • Oct 14, 2025

    The Data Services Operations Support Specialist at Mapbox will review and analyze traffic data, including road incidents and customer feedback, to enhance navigation accuracy. This mid-level role involves performing root…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.