Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
54 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
39 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
39 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
38 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
24 open roles in Customer Support
View jobPostHog • Worldwide • 24 days ago
As a Technical Customer Success Manager at PostHog, you'll own relationships with 25-40 mid-to-large customers ($20k-$100k+ ARR), handling technical issues, commercial questions, and ensuring retention. You'll be the pri…
Global hiringActively hiringModerate trust · 60
View jobVirtual Reality (VR) Peer Support Coach
Verified via ATSBetter Health • Remote • 24 days ago
This remote, non-clinical role supports members using virtual reality programs for chronic pain and mental wellness. Coaches conduct video or phone sessions to onboard members, help them navigate the VR platform, and bui…
Remote-first cultureActively hiringPopular companyTrusted employer · 75- View job
Junior IT Support Engineer
Verified via ATSAllica Bank • Remote • 24 days ago
As a Junior IT Support Engineer at Allica Bank, you will provide essential day-to-day IT support through various channels, including deskside and remote assistance. Your responsibilities will include managing IT support…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
ClinicSense • Worldwide • 25 days ago
As a full-time Customer Support Representative, you will engage directly with customers to provide product information, resolve issues, and maintain strong relationships. This mid-level role requires active listening and…
Global hiringModerate trust · 58 
View jobCustomer Success Engineer
Verified via ATSOden Technologies • Remote • 25 days ago
This mid-level role drives adoption and value realization of Oden's manufacturing AI platform across enterprise customers. Day-to-day involves coordinating post-sales deployments, designing training programs for operator…
Remote-first cultureActively hiringTrusted employer · 73- View job
Parkosecure GmbH • Switzerland • 25 days ago • Trending
The Customer Support Manager at Parkosecure GmbH will be responsible for handling customer inquiries via phone and email, ensuring professional responses to customer feedback and complaints, and supporting administrative…
Moderate trust · 62Switzerlandfull_time - View job
Customer Success Manager - Key Accounts
Verified via ATSDatadog • Bangalore, India • 25 days ago
As a Customer Success Manager for Key Accounts at Datadog, you will build strong relationships with existing customers, focusing on onboarding, upselling, and cross-selling to ensure effective use of Datadog solutions. T…
Actively hiringPopular companyModerate trust · 67 - View job
NoGigiddy • Worldwide • 26 days ago
As a Chat Support Agent at NoGigiddy, you will be responsible for providing exceptional customer support through chat interactions. This entry-level position involves assisting users with inquiries about services and job…
Global hiringActively hiringModerate trust · 60 - View job
Customer Success Engineer, Battle Road
Verified via ATSOnebrief • Remote • 28 days ago
As a Customer Success Engineer at Battle Road by Onebrief, you will deploy AtomEngine simulation technology into live military training environments, including classified and air-gapped systems. You will work onsite with…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Customer Success Engineer, Battle Road [Ft. Bragg]
Verified via ATSOnebrief • Remote • 28 days ago
As a Customer Success Engineer at Battle Road, you will deploy and configure AtomEngine, a game-engine-based simulation platform, into live military training environments, including classified and air-gapped systems. You…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Customer Success Engineer, Battle Road [Ft. Leavenworth]
Verified via ATSOnebrief • Remote • 28 days ago
This mid-level role involves developing custom integrations and workflows using the AtomEngine ModKit to meet customer technical needs, serving as a technical escalation point for complex issues. The engineer works hands…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Datavant • Worldwide • 28 days ago
As a CPC Processor Customer Support representative, you will process medical record requests by taking calls from patients, insurance companies, and attorneys, documenting information in multiple platforms using two moni…
Global hiringModerate trust · 58 - View job
IT Support Specialist
Verified via ATSMapbox • Remote • 28 days ago
As an IT Support Specialist at Mapbox, you will manage inbound support requests and incidents, provide hands-on and remote support for macOS, Windows, and office networking, and help onboard new hires. Working within a g…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Customer Success Manager, Commercial
Verified via ATSHackerOne • Remote • 28 days ago
As a Customer Success Manager at HackerOne, you will manage a portfolio of customer accounts, focusing on retention and satisfaction. This mid-level role involves collaborating closely with customers to help them achieve…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Director of Customer Success, SMB
Verified via ATSOVERJET • Remote • 28 days ago
As Director of Customer Success for SMB at Overjet, you will lead a team of Customer Success Managers to drive retention, adoption, and expansion among small and medium dental practices. You'll develop and execute custom…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Manager, Personalized Support
Verified via ATSTwilio • Remote • 28 days ago
This senior-level role involves managing a global team of Technical Account Managers to provide proactive and reactive technical support for Twilio's strategic customers. The manager collaborates with cross-functional te…
Remote-first cultureActively hiringPopular companyTrusted employer · 70remote - View job
Product Support Associate
Verified via ATSEquip • Remote • 28 days ago
This junior-level Product Support Associate role involves being the first point of contact for technical assistance, troubleshooting software and hardware issues via phone, email, or chat, and escalating unresolved probl…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
JumpCloud • Anywhere • 28 days ago
The Vice President of Global Customer Success & Support at JumpCloud is a senior leadership role responsible for overseeing a global team of over 100 members. The role focuses on transforming customer interactions into a…
Actively hiringModerate trust · 60
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.