Remote Customer Support Jobs

Pathway Communications • Toronto, Toronto, Ontario, Canada • 25 days ago

As a Desktop Support Technician at Pathway Communications, you will provide onsite technical support in a Toronto office, troubleshooting hardware, software, and network issues for Windows and Mac systems. This junior-le…

Zip • Remote • 26 days ago

As a Customer Success Manager at Zip, you will manage a portfolio of commercial clients, defining and delivering business outcomes while acting as a trusted procurement advisor. You'll build relationships across Procurem…

Velsera • Remote • 26 days ago

As a Customer Support Specialist at Velsera, you will provide front-line support to users of the company's healthcare technology platform, troubleshooting issues and answering questions via email, chat, or phone. This is…

Mangomint • Remote • 26 days ago

As a Customer Support Specialist at Mangomint, you will troubleshoot and respond to customer inquiries primarily through chat and occasional calls, working Monday-Friday 9am-6pm PT/MT. You'll collaborate with teams to re…

Everfield • Remote • 26 days ago

As a Senior Technical Support Engineer, you will be the technical reference for the support team, resolving complex VoIP and contact center issues, configuring PBX systems, and ensuring excellent customer experience. You…

Semgrep • Remote • 26 days ago

This senior role involves remotely troubleshooting and resolving technical issues for customers via email, Slack, and support cases, focusing on Semgrep's SAST, Supply Chain, and Secrets solutions. The engineer will mana…

Zip • Remote • 26 days ago

As the IT Support Specialist (Onsite Site Lead) at Zip, you will be the primary IT presence in the NYC office, owning AV equipment, Wi-Fi, printers, and Mac hardware/software. You'll provide general IT support, onboard/o…

Neo Financial • Remote • 27 days ago

This is a senior, autonomous Lead Product Manager role owning the support product roadmap at a fast-growing fintech. You'll drive operational efficiency by improving tools, flows, and AI/automation to reduce handle time…

Pearl Health • Remote • 27 days ago

This mid-level contract role supports end-to-end contracting and provider roster submission operations during a peak season. Day-to-day tasks include uploading contracts into Ironclad, managing version control, auditing…

Lovable • Remote • 27 days ago

This senior-level role involves providing white-glove technical support for enterprise customers, troubleshooting complex issues across product features and identity systems, and collaborating with internal teams to impr…

Snowflake • Remote • 27 days ago

This senior leadership role (RVP) owns Snowflake's paid support programs across the EMEA region, blending revenue accountability with post-sales delivery. Day-to-day, the RVP leads a team of Designated Support Engineers,…

The Chartered Institute for Securities & Investment (The CISI) • الرياض, الرياض السعودية • 27 days ago

The Operations Support Manager will coordinate end-to-end exam candidate experiences for the Financial Academy partnership in Riyadh, acting as a liaison between delivery partners and the CISI operations team. This mid-l…

Focusrite • El Segundo, El Segundo, California, United States • 27 days ago

As a Social Support Coordinator at Focusrite, you will manage customer interactions on social media platforms like Facebook, Instagram, Twitter, YouTube, and TikTok, responding to queries and comments in a timely and fri…

Everfield • Remote • 27 days ago

This mid-level Customer Success Manager role involves managing a portfolio of mid-market B2B SaaS clients, focusing on retention, renewals, and account growth by driving product adoption and building trusted relationship…

Mission Inbox • Belgrade, Belgrade, Serbia • 27 days ago

As a Junior Customer Success Representative, you'll be the first point of contact for customer support, handling deliverability and configuration issues via Intercom. You'll also perform platform QA, contribute to produc…

OnlineJobs.PH • Sydney, • 27 days ago

As a Customer Service Agent, you will be responsible for responding to customer inquiries via email, chat, and social media, ensuring a positive experience. This role is suited for individuals with 1-3 years of eCommerce…

Ashby • Remote • 27 days ago

The Strategic Customer Success Manager will focus on enhancing product adoption and customer health for Ashby's largest clients in the Americas. This senior role involves managing around 20 strategic customers, fostering…

Shopbop • Colorado, Colorado, United States • 27 days ago

As a Customer Support Specialist at Shopbop, you will handle real-time calls, emails, live chat, and social media inquiries from customers globally, resolving issues and providing product information. This entry-level ro…

PHIL, Inc. • Remote • 28 days ago

As a Partner Support Specialist, you will handle day-to-day operations to ensure accurate and timely prescription processing for Phil's pharmacy network. This mid-level role involves reviewing performance trends, resolvi…

Mongoose • Worldwide • 28 days ago

As a Product Support Specialist at Mongoose, you'll serve as the first point of contact for customers, managing inbound support via HubSpot and troubleshooting issues through live Zoom sessions. You'll become a product e…