Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Toptal logo

    ToptalWorldwide • Jul 28, 2026

    This mid-level IT Support Specialist role provides hands-on support for a small business's core platforms, including Google Cloud, Microsoft 365, Teams, and Salesforce. Daily tasks involve troubleshooting third-party int…

    Global hiringActively hiringPopular companyModerate trust · 62
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  • hims & hers logo

    hims & hersRemote • Jul 28, 2026

    This operations and support analyst role involves providing timely and accurate responses to customer inquiries via email and chat, navigating various customer service platforms, and analyzing data to identify trends and…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Scribe logo

    ScribeRemote • Jul 28, 2026

    The Customer Success Manager, Mid-Market at Scribe will act as the primary contact for Enterprise customers, facilitating onboarding, driving product adoption, and managing renewals. This mid-level role requires expertis…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • APRIL logo

    APRILRemote • Jul 28, 2026

    This junior-level role involves providing first-line support to US taxpayers, resolving tax-related inquiries, and liaising with partners. The specialist will work closely with tax, product, and engineering teams to ensu…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Figma logo

    FigmaTokyo, Japan • Jul 28, 2026

    As a Community Support Specialist at Figma, you will be the voice of the company, engaging with users on community forums and social media to provide technical support and moderate discussions. This mid-level role involv…

    Actively hiringPopular companyModerate trust · 67
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  • Datadog logo

    DatadogSao Paulo, Brazil • Jul 27, 2026

    As a Customer Success Manager at Datadog, you will proactively drive product adoption and growth within existing customer accounts through onboarding, up-selling, and cross-selling. You will build strong relationships, a…

    Actively hiringPopular companyModerate trust · 67
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  • Fdc Builders logo

    Fdc BuildersSydney, • Jul 27, 2026

    This role involves supporting veterans in transitioning to civilian careers within the construction industry at FDC Builders. Day-to-day tasks may include mentoring, coordinating training programs, and fostering an inclu…

    Moderate trust · 55
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  • Eye Security logo

    Eye SecurityRemote • Jul 27, 2026

    As a Customer Success Manager at Eye Security, you will own a strategic portfolio of customers, driving adoption and retention through tailored success strategies. You will collaborate cross-functionally with Product, En…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Work Force Nexus logo

    Work Force NexusAustralia, • Jul 25, 2026

    As an IT Support Analyst at Work Force Nexus, you will be responsible for providing technical assistance and support to users in a remote setting. This entry-level role involves troubleshooting software and hardware issu…

    Actively hiringPopular companyModerate trust · 54
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  • LatamCent logo

    Customer Success Ops

    Verified via ATS

    LatamCentRemote • Jul 24, 2026

    This mid-level Customer Success Ops role at a bootstrapped B2B SaaS startup focuses on operational excellence: improving HubSpot data integrity, standardizing account management processes, and building reporting for rete…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Horizon3.ai logo

    Horizon3.aiRemote • Jul 24, 2026

    As a Cleared Federal Customer Success Manager at Horizon3.ai, you will own a portfolio of federal civilian, Department of War, and Defense Industrial Base customers, ensuring they achieve value from the NodeZero autonomo…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Dandy logo

    DandyRemote • Jul 24, 2026

    As a Training Lead at Dandy, you will supervise and elevate the performance of frontline Trainers responsible for onboarding new customers. This senior role involves leadership, coaching, and process optimization, ensuri…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Dedale Intelligence logo

    Call Support Specialist

    Verified via ATS

    Dedale IntelligenceRemote • Jul 24, 2026

    As a Call Support Specialist at Dedale Intelligence, you will make outbound calls to industry professionals to support research projects, gathering information and engaging experts. This is an entry-level role in a fast-…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Percona logo

    PerconaRemote • Jul 24, 2026

    As a PostgreSQL Database Support Engineer at Percona, you will be part of a global team of experts, providing high-level assistance to customers' DBA teams. Your responsibilities include troubleshooting complex database…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • T

    Talenticlixالمدينة, المدينة المدينة السعودية • Jul 24, 2026

    As a Remote Customer Support Specialist (Arabic), you will handle inquiries via email, chat, and phone, resolving issues and documenting cases in CRM systems. This junior to mid-level role requires fluency in Arabic and…

    Moderate trust · 50
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  • JetBrains logo

    JetBrainsWorldwide • Jul 24, 2026

    This senior-level role focuses on helping engineering teams adopt Kotlin for backend development in production environments. Day-to-day tasks include tracking adoption stages, engaging with organizations, designing migra…

    Global hiringActively hiringModerate trust · 62
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  • Tines logo

    TinesWorldwide • Jul 24, 2026

    As a Customer Success Manager II at Tines, you will be responsible for driving customer adoption and expansion of the automation platform. This mid-level role involves onboarding customers, translating technical needs to…

    Global hiringModerate trust · 60
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  • Tines logo

    TinesWorldwide • Jul 24, 2026

    The Customer Success Manager II at Tines will drive customer adoption and expand usage of the automation platform. This mid-level role involves onboarding clients, translating technical needs, and collaborating with inte…

    Global hiringModerate trust · 60
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  • P

    Phillips CorporationConnecticut, Connecticut, United States • Jul 23, 2026

    The Operations Coordinator at Phillips Corporation serves as a central hub for the Digital Systems team, managing inboxes, work queues, and customer inquiries. This mid-level role involves coordinating complex workflows…

    Moderate trust · 50
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  • Horizon3.ai logo

    Horizon3.aiRemote • Jul 23, 2026

    As a Senior Federal Technical Support Engineer at Horizon3.ai, you will provide advanced technical support for enterprise customers, focusing on FedRAMP and DoD IL4/5/6 environments. Your day-to-day involves diagnosing a…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.