Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • 9amHealth logo

    9amHealthRemote • 23 days ago

    As a Senior Customer Success Manager at 9amHealth, you'll lead strategic client relationships post-sale, ensuring successful implementation and adoption of healthcare solutions. This senior-level role involves collaborat…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Equip logo

    EquipRemote • 23 days ago

    The Meal Support Specialist, primarily working with caregivers of Equip patients, provides guidance on meal planning and nutritional needs through a chat hotline. This part-time role requires strong communication skills…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Equip logo

    EquipRemote • 23 days ago

    This part-time Meal Support Specialist role provides direct meal support to caregivers of eating disorder patients via a chat hotline, answering inquiries about meal planning, nutrition, and behavioral challenges. As a R…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Speckle logo

    SpeckleRemote • 23 days ago

    This senior-level Enterprise Customer Success Manager role drives adoption and expansion across Speckle's enterprise customer portfolio, leading six-figure strategic engagements with AEC firms to transform their data wor…

    Remote-first cultureTrusted employer · 73
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  • Deel logo

    DeelRemote • 23 days ago

    This is a junior to mid-level Associate Customer Success Manager role focused on managing up to 200 SMB client accounts in the UK and Ireland region. Day-to-day responsibilities include building and fostering customer re…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Datadog logo

    DatadogBoston, Massachusetts, USA · New York, New York, USA • 23 days ago

    This is a mid-to-senior Enterprise Customer Success Manager role where you will manage strategic relationships with large enterprise customers, driving product adoption and ensuring a positive experience. You'll collabor…

    Actively hiringPopular companyModerate trust · 67
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  • Wrapbook logo

    WrapbookRemote • 23 days ago

    This mid-level Customer Support Specialist III role involves managing a portfolio of cases through email, live chat, and phone to resolve product and technical issues for crew members and client users. The specialist tro…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Leavitt Group logo

    Leavitt GroupRemote • 24 days ago

    The Agency Support Specialist is a junior to mid-level support role that serves as the first point of contact for clients, providing administrative and service support to Personal and Commercial Insurance teams. Day-to-d…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Hightouch logo

    HightouchAnywhere • 24 days ago

    This is a senior leadership role as Head of Customer Success Engineering, where you will lead a team of Customer Success Engineers to quickly resolve technical issues, improve customer experience through documentation an…

    Moderate trust · 60
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  • Gaia logo

    Member Support (US)

    Verified via ATS

    GaiaRemote • 24 days ago

    This mid-level Member Support role involves managing a portfolio of Gaia Members by providing empathetic support through their fertility treatment journeys, handling inbound communications via email, SMS, and calls, and…

    Remote-first cultureActively hiringModerate trust · 68
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  • Nabla logo

    NablaRemote • 24 days ago

    This mid-level role involves managing relationships with mid-market enterprise customers in the healthcare sector, focusing on driving product adoption, retention, and expansion. The Customer Success Manager leads provid…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • C

    CarMaxWorldwide • 24 days ago

    This is a junior-level Customer Service Consultant role at CarMax, where you will work in a high-energy sales team to provide a seamless car buying experience by connecting with customers online and over the phone. Day-t…

    Global hiringModerate trust · 55
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  • Salonkee logo

    SalonkeeRemote • 24 days ago

    This mid-level Customer Success Manager role focuses on retaining German-speaking salon clients by acting as their main liaison, preventing churn, and strategically upselling to more comprehensive packages. The hire will…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • hey contact heroes GmbH logo

    hey contact heroes GmbHWorldwide • 24 days ago

    As a Freelance Customer Service Representative, you'll handle inbound calls related to prepaid products, tariffs, SIM cards, and technical inquiries. This role is suited for motivated individuals who can work independent…

    Global hiringModerate trust · 60
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  • n8n logo

    n8nRemote • 24 days ago

    As a Junior Support Engineer (L1), you will mainly assist community and enterprise customers, ensuring they receive top-notch support. Your responsibilities will include handling technical queries, managing tickets, and…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Airbnb logo

    AirbnbAnywhere • 24 days ago

    This Program Manager role focuses on community support, involving day-to-day management of support initiatives and collaboration with cross-functional teams to enhance user experience. It appears to be a mid to senior-le…

    Moderate trust · 55
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  • UiPath logo

    UiPathRemote • 24 days ago

    The Principal Customer Success Manager at UiPath plays a senior role in enhancing customer relationships and driving product adoption. Day-to-day, this position involves acting as a strategic advisor, conducting business…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Signifyd logo

    SignifydUnited States • 25 days ago

    As a Senior Enterprise Customer Success Manager at Signifyd, you will manage a portfolio of large enterprise customers, overseeing their lifecycle to drive adoption, satisfaction, and retention. You will work cross-funct…

    Moderate trust · 58
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  • Anthropic logo

    AnthropicNew York City, NY · San Francisco, CA · +1 • 25 days ago

    This is a senior-level Customer Success Manager role focused on the public sector, where you will serve as a strategic partner and trusted advisor to government customers, including federal agencies and state/local gover…

    Actively hiringModerate trust · 60
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  • Checkr logo

    CheckrDenver, Colorado, United States · San Francisco, California, United States • 25 days ago

    This senior-level role involves managing strategic accounts for Checkr's largest clients, focusing on driving product adoption, growth, and partnership. Day-to-day responsibilities include developing deep product knowled…

    Moderate trust · 58
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.