Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Pulley logo

    PulleyRemote • 27 days ago

    This mid-level Customer Support Specialist role involves resolving complex financial and equity-related inquiries via email, phone, and chat, while triaging issues and reporting bugs to engineering teams. The hire will w…

    Remote-first cultureModerate trust · 61
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  • Confluent logo

    ConfluentRemote • 27 days ago

    The Director of Customer Success Engineering at Confluent will lead the Customer Success Technical Architecture organization in EMEA, managing a team of 3 managers and 40 individuals. This senior role involves shaping st…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • HumanSignal logo

    HumanSignalRemote • 27 days ago

    This mid-level Support Engineer role involves providing technical support for HumanSignal's data labeling software, including troubleshooting client issues and collaborating with product and engineering teams to deliver…

    Remote-first cultureModerate trust · 61
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  • Delinea logo

    DelineaRemote • 27 days ago

    This is a junior-level Technical Support Engineer role at Delinea, where you'll join the Global Technical Support team to provide post-sales phone and email support to enterprise customers. Day-to-day responsibilities in…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Omni Interactions logo

    Omni InteractionsUSA • 28 days agoNew

    As a Customer Service Representative with Omni Interactions, you will engage with customers primarily through inbound phone calls, providing support and assistance tailored to their needs. This role is suited for indepen…

    up to $19/hourSalary disclosedModerate trust · 66
    USAcontractup to $19/hour
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  • LOTARO logo

    LOTAROWorldwide • 28 days ago

    The Customer Service role at LOTARO involves independently managing email inquiries from members and trainers, ensuring effective communication and providing proactive support. This part-time or freelance position requir…

    Global hiringModerate trust · 58
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  • 1Password logo

    1PasswordRemote • 30 days ago

    This is a senior-level Principal Customer Success Manager role responsible for serving as a strategic partner and trusted advisor to 1Password's most critical enterprise customers. The role involves driving long-term ado…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Tellos logo

    TellosRemote • 30 days ago

    This senior-level independent contractor role involves leading clinical care as a BCBA, focusing on conducting functional behavior assessments, designing evidence-based treatment plans, and supervising RBTs to ensure hig…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Tellos logo

    TellosRemote • 30 days ago

    This senior-level role involves leading clinical care as an independent BCBA, conducting functional behavior assessments, designing evidence-based treatment plans, and supervising RBTs to ensure treatment fidelity. The h…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • ExtraHop logo

    ExtraHopRemote • 30 days ago

    This mid-level Customer Success Manager role involves analyzing customer requirements to optimize the use of ExtraHop's NDR platform, securing contract renewals and identifying growth opportunities, and engaging end-user…

    Remote-first cultureModerate trust · 61
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  • Axelera AI logo

    Axelera AIRemote • 30 days ago

    This senior-level IT Support Engineer role involves providing 1st and 2nd line technical support for hardware, software, and connectivity issues, managing user access and provisioning in Microsoft EntraID, and handling o…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Zip logo

    ZipRemote • 30 days ago

    As a Senior Technical Support Engineer at Zip, you will be the final escalation point for complex technical issues, collaborating directly with customers and the engineering team to ensure effective troubleshooting and i…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Allium logo

    Customer Success Manager

    Verified via ATS

    AlliumRemote • Dec 11, 2025

    As a Customer Success Manager at Allium, you will lead the post-sales experience for enterprise customers, focusing on onboarding, product adoption, and retention strategies. This senior role requires collaboration with…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Vanta logo

    VantaRemote • Dec 11, 2025

    This senior-level role involves building and leading a team of Partner Customer Success Managers to drive adoption, value, and retention across Vanta's partner ecosystem, including SMB and Enterprise segments globally. T…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Vanta logo

    VantaRemote • Dec 11, 2025

    This senior-level role leads a team of Strategic Customer Success Managers supporting Vanta's largest enterprise customers. Day-to-day responsibilities include team management, diagnosing systemic issues, developing scal…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • n8n logo

    n8nRemote • Dec 11, 2025

    This is a senior leadership role as Manager of Customer Success, responsible for building and leading a team of Customer Success Managers supporting n8n's most strategic enterprise customers. The hire will design process…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • n8n logo

    n8nRemote • Dec 11, 2025

    This is a senior leadership role as a Customer Success Lead, managing a team of Customer Success Managers for EMEA. Day-to-day responsibilities include recruiting and developing the team, designing processes and playbook…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Cadwell logo

    CadwellRemote • Dec 11, 2025

    This junior-level Support Specialist role provides technical phone support to customers for Cadwell medical devices, troubleshooting hardware and software issues. The position involves an on-call rotation for after-hours…

    Remote-first cultureModerate trust · 61
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  • Deliveroo logo

    DeliverooRemote • Dec 11, 2025

    This is a mid-level customer support role where you will handle inbound email and phone inquiries from restaurant partners, focusing on resolving complaints and accounts payable issues within tight SLAs. You'll work in a…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Leavitt Group logo

    Leavitt GroupRemote • Dec 11, 2025

    As a Customer Support Assistant at Nasburg Huggins Insurance, you will play a crucial role in daily operations, focusing on client interactions and administrative tasks. This entry-level position involves greeting client…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.