Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Ramp logo

    Head of Customer Success

    Verified via ATS

    RampRemote • Oct 13, 2025

    As the Head of Customer Success for Activation & Onboarding at Ramp, you will lead and scale a team of approximately 75 Customer Success Managers. Your daily responsibilities include developing strategies for customer on…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Snowflake logo

    SnowflakeRemote • Oct 10, 2025

    As a Manager of Technical Support at Snowflake, you will lead a high-performing team responsible for delivering exceptional customer support in a global environment. This senior-level role involves mentoring team members…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Jocelyn Kelly Reid LLC logo

    Jocelyn Kelly Reid LLCWorldwide • Oct 10, 2025

    The Business Operations & Marketing Support Partner at Jocelyn Kelly Reid LLC will manage day-to-day operations, customer support, and assist in optimizing business processes. This role is ideal for a detail-oriented, te…

    Global hiringModerate trust · 58
    View job
  • Deel logo

    DeelRemote • Oct 8, 2025

    As a Staff Product Manager for the Support Hub at Deel, you will lead cross-functional teams to address customer pain points and enhance internal operational tools. This senior-level role involves strategic product devel…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Snowflake logo

    SnowflakeRemote • Oct 7, 2025

    The Designated Support Engineer at Snowflake plays a crucial role in providing exceptional technical support to designated customers, delivering expert guidance on the Snowflake AI Data Cloud. This senior-level position…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Community Phone logo

    Community PhoneWorldwide • Oct 7, 2025

    As a Customer Support Representative at Community Phone, you will be responsible for addressing customer concerns, identifying trends, and providing solutions to enhance user satisfaction. This role is ideal for someone…

    Global hiringModerate trust · 58
    View job
  • Perplexity logo

    PerplexityRemote • Oct 6, 2025

    The Enterprise Customer Success Manager will be responsible for executing onboarding and adoption strategies for key enterprise clients. This senior role involves driving engagement, retention, and growth while collabora…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Vanta logo

    VantaRemote • Oct 6, 2025

    As a Customer Success Manager at Vanta, you will guide customers through onboarding, implementation, and product adoption, focusing on their long-term success and retention. This mid-level role requires collaboration wit…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Confluent logo

    ConfluentRemote • Oct 2, 2025

    The Customer Success Manager at Confluent will oversee the success of Enterprise customers, ensuring they maximize the value of the Confluent platform. This mid to senior-level role involves strategic account management,…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Snowflake logo

    SnowflakeRemote • Oct 1, 2025

    As a Staff Partner Designated Support Engineer at Snowflake, you will work closely with application developers and partners to resolve complex technical issues on the Snowflake Platform. This senior-level role involves d…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • AMBOSS logo

    AMBOSSRemote • Oct 1, 2025

    As a Customer Success Manager at Novaheal, you will play a crucial role in onboarding and supporting healthcare institutions in implementing their learning app. This mid-level position requires you to analyze needs, deve…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
    View job
  • Ashby logo

    AshbyRemote • Sep 30, 2025

    As a Product Support Specialist at Ashby, you will work closely with customers in the APAC region, particularly in Australia, to address complex product inquiries and support needs. This role involves troubleshooting int…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Vanta logo

    VantaRemote • Sep 29, 2025

    As a Customer Success Manager for Enterprise at Vanta, you will lead post-sales activities for enterprise clients, ensuring their successful onboarding, implementation, and product adoption. This senior role involves man…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Snowflake logo

    SnowflakeRemote • Sep 29, 2025

    As a Staff Cloud Support Engineer at Snowflake, you will provide expert technical guidance to customers using the Snowflake AI Data Cloud. You will be responsible for driving solutions to complex issues, handling escalat…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Confluent logo

    ConfluentRemote • Sep 26, 2025

    As a Customer Success Technical Architect at Confluent, you will act as a trusted technical advisor for enterprise customers, focusing on their success and expansion with the Confluent product suite. This senior-level ro…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Vanta logo

    VantaRemote • Sep 25, 2025

    As a DACH Customer Success Manager at Vanta, you will guide small to medium-sized business customers through their security and compliance journeys, ensuring they achieve their goals with Vanta's solutions. This mid-leve…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Mapbox logo

    MapboxRemote • Sep 25, 2025

    As a Technical Support Engineer III at Mapbox, you will break down complex customer queries and provide solutions related to the Mapbox stack. This senior-level role involves managing technical support for key enterprise…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Deel logo

    DeelRemote • Sep 23, 2025

    As a Customer Success Manager at Deel, you will onboard and nurture relationships with Deel IT customers, ensuring their success and satisfaction. This mid-level role involves guiding clients through tailored support and…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Confluent logo

    ConfluentRemote • Sep 23, 2025

    As a Customer Success Technical Architect at Confluent, you will serve as a technical advisor, working closely with customers in the EMEA region to ensure successful implementation and utilization of the Confluent produc…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Adaptive Security logo

    Adaptive SecurityRemote • Sep 22, 2025

    The Customer Success Associate at Adaptive Security will be responsible for managing customer implementation, onboarding, and support processes. This junior-level role will involve acting as the first point of contact fo…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
    View job

Page 10 of 12

Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.