Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Crisp logo

    CrispWorldwide • Dec 8, 2025

    This is a mid-level Technical Customer Support Specialist role where you will serve as the first point of contact for customers, handling inquiries and troubleshooting issues via chat and email in a fast-paced environmen…

    Global hiringModerate trust · 58
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  • SEON logo

    SEONRemote • Dec 8, 2025

    This is a senior-level Engineering Manager role leading a virtual team of engineers focused on resolving customer support tickets, primarily defects and technical issues. You will define operational strategies, manage wo…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • New Relic logo

    New RelicRemote (US) • Dec 8, 2025

    This Technical Support Engineer role involves providing expert assistance to customers on Java and .Net agents and Alerts, troubleshooting complex technical issues, and collaborating with a team to identify systemic prob…

    Moderate trust · 58
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  • Sailor Health logo

    Sailor HealthRemote • Dec 8, 2025

    This is a junior-level remote role as a Care Coordinator at Sailor Health, where you will serve as the first point of contact for patients and their families, guiding them through the intake process with empathy and prof…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Modernizing Medicine, Inc. logo

    Modernizing Medicine, Inc.United States • Dec 7, 2025

    This Customer Success Specialist role is a junior to mid-level position on a high-performing Customer Success team, focusing on managing customer escalations in Salesforce as the primary post-sale contact. Day-to-day res…

    Moderate trust · 58
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  • Systems Engineering, Inc logo

    Systems Engineering, IncWorldwide • Dec 7, 2025

    This is a junior-level remote customer service role where the representative serves as the primary contact for customer inquiries via phone, email, chat, or ticketing systems, handling tasks such as resolving issues, pro…

    Global hiringActively hiringModerate trust · 55
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  • Systems Engineering, Inc logo

    Systems Engineering, IncWorldwide • Dec 7, 2025

    This is a junior-level Customer Service Representative role at Systems Engineering, Inc., where you will serve as the primary contact for customer inquiries via phone, email, chat, or ticketing systems. Day-to-day respon…

    Global hiringActively hiringModerate trust · 55
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  • Render logo

    RenderRemote • Dec 6, 2025

    As a Billing Support Specialist at Render, you will handle customer billing inquiries, including unexpected charges, refunds, payment updates, and subscription management for enterprise customers. This mid-level role inv…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Jobber logo

    JobberRemote • Dec 5, 2025

    This is a junior-level Customer Service Representative role in a fast-paced contact center environment, responding to customer inquiries via live chat, phone, and email. The representative troubleshoots issues, problem-s…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Jobber logo

    JobberRemote • Dec 5, 2025

    This is a junior to mid-level Product Support Specialist role in a fast-paced contact center environment within the Customer Success department. Day-to-day responsibilities include responding to customer inquiries via li…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Payscale logo

    PayscaleRemote • Dec 5, 2025

    As a Digital Customer Success Manager, you will support Payscale's SMB and Mid-Market customers post-sale, focusing on driving product adoption and demonstrating value realization. This mid-level role involves collaborat…

    Remote-first cultureActively hiringTrusted employer · 73
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  • Lead Bank logo

    IT Support Specialist

    Verified via ATS

    Lead BankRemote • Dec 5, 2025

    The IT Support Specialist at Lead Bank is an entry-level position focused on providing day-to-day technical support to employees, both remotely and on-site. Responsibilities include troubleshooting hardware and software…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Onebrief logo

    IT Support Specialist

    Verified via ATS

    OnebriefRemote • Dec 5, 2025

    This is a mid-level IT Support Specialist role where you will provide technical assistance as the first point of contact, troubleshooting hardware and software issues, managing IT equipment, and conducting system mainten…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • CRAE GROUP logo

    CRAE GROUPEurope • Dec 5, 2025

    This mid-level Customer Support Agent role involves daily communication with customers via live chat and email to resolve issues and queries, requiring 2+ years of online support experience. The hire will work in a remot…

    1.4k-2k/monthSalary disclosedModerate trust · 57
    Europefull_time1.4k-2k/month
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  • LatamCent logo

    Customer Success Manager

    Verified via ATS

    LatamCentRemote • Dec 5, 2025

    This mid-to-senior Customer Success Manager role involves managing 50-70 high-value accounts, acting as a trusted advisor to drive adoption, retention, and growth. Day-to-day responsibilities include onboarding, training…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Peek logo

    PeekRemote • Dec 5, 2025

    This mid-level Technical Support Representative role involves resolving customer inquiries via phone, email, and helpdesk, focusing on troubleshooting and teaching PeekPro software to partners. The associate works collab…

    Remote-first cultureActively hiringModerate trust · 68
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  • CRAE GROUP LTD logo

    CRAE GROUP LTDWorldwide • Dec 5, 2025New

    This mid-level Customer Support Agent role involves daily communication with customers via live chat and email to resolve issues and queries, requiring 2+ years of online support experience. The hire will work in a remot…

    Global hiringModerate trust · 62
    View job
  • Harrison.ai logo

    Harrison.aiRemote • Dec 4, 2025

    This mid-to-senior Customer Success Manager role involves partnering with sales and services teams to lead customer engagements in the UK and Ireland, ensuring clients realize clinical, operational, and financial value f…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Yobi AI logo

    Customer Success Lead

    Verified via ATS

    Yobi AIRemote • Dec 4, 2025

    This senior-level Customer Success Lead role involves managing live programmatic advertising campaigns to ensure performance goals are met, from onboarding to optimization. Day-to-day responsibilities include translating…

    Remote-first cultureActively hiringTrusted employer · 73
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  • Cohere logo

    CohereRemote • Dec 4, 2025

    This senior-level role involves managing strategic customer accounts in the Canadian public sector and defense, focusing on AI adoption and implementation in secure, regulated environments. The Customer Success Manager b…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.