Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • UiPath logo

    UiPathRemote • Jul 20, 2026

    As a Customer Success Manager at UiPath, you will guide enterprise customers through their post-sales journey and AI-powered automation transformation programs. Based in Dubai, you'll own the end-to-end adoption journey,…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • R

    Re Lytics HRالمدينة, المدينة المدينة السعودية • Jul 20, 2026

    As a Remote Customer Support Specialist (Arabic), you will handle inquiries via email, chat, and phone, resolving issues and ensuring a positive customer experience. This junior to mid-level role involves documenting cas…

    Moderate trust · 50
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  • C

    Casinò Lugano SALugano, • Jul 17, 2026

    As a Customer Service representative at Casinò Lugano SA's online division, you will ensure client satisfaction through daily support activities, handling inquiries and issues via various channels. This full-time, perman…

    Moderate trust · 50
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  • Benepass logo

    BenepassRemote • Jul 17, 2026

    As Senior Manager of Customer Success at Benepass, you will lead a team of six CSMs overseeing ~$5M in annual contract value for SMB and Mid-Market customers. Your day-to-day involves coaching the team, driving retention…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Ashby logo

    AshbyRemote • Jul 17, 2026

    The Startup Customer Success Manager at Ashby is a mid-level role responsible for overseeing a portfolio of early-stage customers, providing support through onboarding, email communication, and customer calls. This posit…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Allica Bank logo

    Allica BankRemote • Jul 17, 2026

    This is a mid-level customer service role supporting asset finance customers and brokers through case management from inception to maturity. You'll handle inquiries, complaints, and back-office tasks while identifying pr…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Shift logo

    IT Support

    Verified via ATS

    ShiftRemote • Jul 17, 2026

    As IT Support at Shift, you'll handle incident management, end user support, device management, and cloud services administration. You'll work closely with Data, DevSecOps, and Security teams to maintain infrastructure,…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Meter logo

    Customer Success

    Verified via ATS

    MeterRemote • Jul 17, 2026

    This is a mid to senior-level Customer Success role at Meter, where you'll manage a diverse portfolio of accounts across various industries, ensuring successful transitions and driving expansion. Day-to-day responsibilit…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Coder logo

    CoderRemote • Jul 16, 2026

    As a Senior Customer Support Engineer at Coder, you'll resolve complex technical issues, reproduce bugs, and provide timely support for enterprise customers. You'll collaborate with Product, Customer Success, and Account…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • W

    Wingman Group PTYWorldwide • Jul 16, 2026

    This mid-level role combines CRM administration and first-line technical support during night shifts (6 PM-2 AM AEST). The primary focus is managing customer relationships, memberships, and enquiries across phone, email,…

    Global hiringModerate trust · 50
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  • Forum Ventures logo

    Forum VenturesRemote • Jul 16, 2026

    This mid-level Technical Support Engineer role at Limina (a contextual data intelligence platform) involves hands-on troubleshooting of HTTP APIs, Docker containers, and Kubernetes deployments for enterprise customers. Y…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Rho logo

    IT Support Lead

    Verified via ATS

    RhoRemote • Jul 16, 2026

    Rho is seeking an IT Support Lead to manage the technology infrastructure for their NYC office and distributed team. This hands-on role involves providing employee IT support, managing device lifecycles, administering Sa…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • OVERJET logo

    OVERJETRemote • Jul 16, 2026

    As Support Engineering Manager at Overjet, you'll lead a team of 9 Technical Support Engineers, handling escalations, defining playbooks, and driving AI-assisted triage tooling. This is a hands-on player-coach role requi…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Float logo

    FloatRemote • Jul 16, 2026

    The Senior Customer Success Operations Manager at Float will design and optimize the customer journey post-sales, focusing on onboarding, adoption, renewal, and expansion. This senior role involves building scalable syst…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Guesty logo

    GuestyLondon, London, England, United Kingdom • Jul 16, 2026

    Lead and mentor a global team of 5 Customer Success Managers serving 800+ SMB clients in EMEA, driving retention, upsells, and account growth. Analyze customer data, report to senior leadership, handle escalations, and c…

    Moderate trust · 53
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  • Mangomint logo

    MangomintRemote • Jul 16, 2026

    This role is the first GTM hire for a new AI product at a fast-growing SaaS company. Day to day, you'll define go-to-market strategy, lead customer discovery, improve activation and adoption, build scalable GTM systems,…

    Remote-first cultureActively hiringModerate trust · 68
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  • Payscale logo

    PayscaleRemote • Jul 15, 2026

    As a Digital Customer Success Manager at Payscale, you will support SMB and mid-market customers post-sale by driving product adoption and value realization through high-volume inbound requests via email and Zoom. You'll…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Ashby logo

    AshbyRemote • Jul 15, 2026

    The Customer Success Enablement Manager at Ashby designs and executes programs that equip CSMs, Implementation Specialists, and Professional Services teams with skills and resources to drive customer retention and growth…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • ALSO. logo

    IT Support Engineer

    Verified via ATS

    ALSO.Remote • Jul 15, 2026

    As an IT Support Engineer, you will serve as the Tier 2/3 escalation point for complex IT issues, supporting a modern SaaS-first environment with macOS and Windows. You'll own incidents from intake to resolution, manage…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Yukon-Kuskokwim Health Corporation logo

    Yukon-Kuskokwim Health CorporationAlaska, • Jul 15, 2026

    This role involves scheduling outpatient medical support services for a healthcare corporation, likely coordinating appointments and managing patient flow. It is an entry-level to mid-level administrative position, requi…

    Moderate trust · 50
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.