Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Rehire logo

    RehireRemote • 29 days ago

    This senior-level consulting engineer role involves engaging with customers to plan and execute validation engagements for Cisco solutions, focusing on Service Provider networks. Day-to-day responsibilities include drivi…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Perplexity logo

    PerplexityRemote • 29 days ago

    This mid-level role involves providing technical support and troubleshooting for users of the Comet AI browser, helping them solve issues and optimize their browsing experience. As a Customer Success Engineer, you will c…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Zimperium logo

    ZimperiumAnywhere • 29 days ago

    This senior-level Customer Success Manager role involves managing post-sale relationships for enterprise clients in Brazil, focusing on renewals, expansion, and driving product adoption to ensure customer satisfaction. T…

    Moderate trust · 58
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  • Simplero logo

    SimpleroWorldwide • 29 days ago

    This mid-level support specialist role involves handling customer support tickets, troubleshooting issues, and creating screen-share videos to guide users. You'll assist customers with setting up business components like…

    Global hiringModerate trust · 58
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  • Salvo Health logo

    Salvo HealthRemote • 29 days ago

    As a Customer Success Manager at Salvo Health, you will manage relationships with Gastroenterology practices, optimizing workflows to enhance patient and provider outcomes. This senior-level role involves leading partner…

    Remote-first cultureModerate trust · 61
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  • Traba logo

    TrabaRemote • 30 days ago

    This is a junior to mid-level Customer Support Representative role where you'll provide rapid assistance to businesses on workforce issues, monitor daily operations for smooth scheduling, and resolve customer tickets. Yo…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Contentful logo

    ContentfulDenver, Colorado, United States • 30 days ago

    This mid-level Customer Support Engineer role involves providing technical support to customers by troubleshooting issues across APIs, integrations, and web/mobile apps, ensuring timely resolution and clear communication…

    Actively hiringPopular companyModerate trust · 67
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  • Brightline logo

    BrightlineRemote • 30 days ago

    This mid-level Member Support Specialist role involves conducting initial phone calls with new members, scheduling appointments, managing paperwork, and handling administrative tasks like eligibility checks and billing.…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Edia logo

    EdiaRemote • 30 days ago

    This is a senior-level Enterprise Customer Success Manager role at Edia, focusing on strategic account management for high-value K-12 school districts. Day-to-day responsibilities include developing trusted advisor relat…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Snowflake logo

    SnowflakeRemote • 30 days ago

    This senior-level role involves providing technical support for Snowflake's data warehouse platform to US Public Sector customers, solving complex issues through email, web, and phone communication. The engineer will par…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Procurement Sciences AI logo

    Procurement Sciences AIRemote • 30 days ago

    The Sr Proposal Customer Success Manager is a senior role focused on driving client satisfaction and success with an AI-driven platform in the government contracting sector. Daily responsibilities include conducting clie…

    Remote-first cultureActively hiringTrusted employer · 73
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  • OVERJET logo

    OVERJETRemote • 30 days ago

    This mid-level Customer Success Manager role involves onboarding new SMB customers, building strong relationships, and monitoring customer health to reduce churn and drive expansion. The hire will serve as the primary po…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Deepgram logo

    DeepgramRemote • 30 days ago

    This senior-level Customer Success Engineer role involves acting as a technical expert and strategic advisor for enterprise customers in the APAC region, focusing on driving adoption, solving technical challenges, and id…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Atlan logo

    AtlanRemote • 30 days ago

    As a Senior Technical Support Engineer at Atlan, you will troubleshoot complex technical issues related to product, integration, and data stacks while collaborating cross-functionally with engineering and product teams.…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Kong Inc. logo

    Kong Inc.Remote • 30 days ago

    This mid-level Customer Success Engineer role involves acting as the primary technical point of contact for Kong customers post-sales, handling inbound requests, driving product adoption through demonstrations and worksh…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Smarsh logo

    SmarshPortland • 30 days ago

    The Customer Success Specialist at Smarsh is a mid-level role focused on managing the needs of Small Business clients. Daily responsibilities include resolving client inquiries, facilitating renewal discussions, and driv…

    Moderate trust · 58
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  • Natera logo

    NateraRemote • 30 days ago

    This mid-level role as a Regional Customer Support Specialist involves providing world-class service to medical professionals, patients, and internal teams by managing customer inquiries, resolving escalated issues, and…

    Remote-first cultureModerate trust · 61
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  • Deel logo

    DeelAnywhere • 30 days ago

    This mid-level IT Support Technician role focuses on Identity and Access Management (IAM) for a global team, handling daily tasks like provisioning access, managing IT support tickets, and troubleshooting software such a…

    Actively hiringPopular companyModerate trust · 62
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  • Deel logo

    DeelRemote • Jan 26, 2026

    This mid-level IT Support Technician role focuses on Identity and Access Management (IAM) for Deel's global software stack. The technician handles daily IT/IAM support tickets, provisions and deprovisions access using to…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Empower Retirement logo

    Empower RetirementWorldwide • Jan 26, 2026

    As a Bilingual Financial Customer Service Representative, you will handle incoming inquiries regarding retirement plans, assisting participants and employers primarily through a call center environment. This is an entry-…

    Global hiringModerate trust · 58
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.