Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

Snowflake

Snowflake provides a cloud data platform for seamless data warehousing and analytics.

21 open roles in Customer Support

Ashby

Streamline your hiring process with Ashby's advanced recruitment software.

20 open roles in Customer Support

Stripe

Stripe provides economic infrastructure for the internet, enabling businesses to accept payments effortlessly.

12 open roles in Customer Support

Vanta

Automate security and compliance to build trust with your customers.

12 open roles in Customer Support

Deel

Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.

8 open roles in Customer Support

Confluent

Empower your business with real-time data streaming using Confluent's comprehensive platform built on Apache Kafka.

6 open roles in Customer Support

No remote customer support jobs found yet. Check back soon — the feed updates daily.

Browse all remote jobs

Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?

Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.

Do I need previous support experience to work in remote customer support?

Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.

How do time zones affect remote customer support roles?

Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.