Stelo Support Engineer Database Administrator
Role Overview
This mid-level support engineer role involves providing technical support for Stelo Data Replicator software, including troubleshooting installation, configuration, and performance-tuning issues for customers. The engineer will work in a team environment, directly impacting customer satisfaction and operational efficiency by resolving database and networking-related problems. Responsibilities include daily interaction with relational databases and handling queries in both on-premise and cloud settings.
Perks & Benefits
The job is fully remote, offering flexibility in work location, with likely expectations for standard business hours in the company's time zone to align with team and customer needs. It provides opportunities for career growth through hands-on experience with enterprise software and diverse database systems, supported by a culture focused on world-class service and technical expertise. Benefits may include professional development and a collaborative, problem-solving work environment typical in tech support roles.
Full Job Description
About Stelo
For over 30 years Stelo's products have freed organizations from the complexities and difficulties of static data pipelines. Our software is an enterprise-class data replication tool that delivers data dynamically from anywhere to anywhere for BI analysis, reporting, and prediction, or for managing business operations, B2B interactions, and supply chains. Stelo combines powerful, purpose-built software with world-class service and support. From end-to-end expertise and problem ownership to deep knowledge of all operating systems, platforms, and database systems, Stelo gets customers up and running and keeps them there.
Stelo Support Engineer
We are looking for a talented and motivated support engineer to join our team and provide excellent technical support for our software, Stelo Data Replicator. As a support engineer, you will be responsible for helping our customers resolve issues and answer questions related to the installation, configuration, performance-tuning and use of our product.
The ideal candidate will have a strong background working daily with relational databases such as Db2, Oracle, or SQL Server, along with solid networking skills in both on-premise and cloud environments.Please mention the word **GOODWILL** and tag RMTY3LjIzNS4xMy4xNg== when applying to show you read the job post completely (#RMTY3LjIzNS4xMy4xNg==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
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