Director of Customer Success & Account Management
Role Overview
This senior-level role involves leading customer success and account management for Cast AI, focusing on cloud automation and optimization. The director will oversee a team, drive customer retention and growth, and shape strategic initiatives to enhance client relationships and business impact. Responsibilities include managing key accounts, ensuring customer satisfaction, and contributing to the company's expansion in the tech industry.
Perks & Benefits
The job is based in NYC, likely offering a hybrid or remote setup with flexibility typical of tech roles. Benefits may include competitive compensation, career growth opportunities in a dynamic startup environment, and a collaborative culture focused on innovation. Time zone expectations are centered around NYC, with potential for some remote work flexibility to accommodate team coordination.
Full Job Description
Join Cast AI as a Director of Customer Success & Account Management (NYC) and shape the future of cloud automation and optimization.Please mention the word **PLUSSES** and tag RODguMTk4Ljk5LjE0Mw== when applying to show you read the job post completely (#RODguMTk4Ljk5LjE0Mw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
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