Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Gaia logo

    Member Support (US)

    Verified via ATS

    GaiaRemote • Dec 10, 2025

    This mid-level Member Support role involves managing a portfolio of Gaia Members by providing empathetic support through their fertility treatment journeys, handling inbound communications via email, SMS, and calls, and…

    Remote-first cultureActively hiringTrusted employer · 73
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  • Siena AI logo

    Siena AIRemote • Dec 10, 2025

    As a Technical Support Engineer at Siena AI, you will tackle complex engineering challenges to enhance customer experience. This mid-level role involves debugging production systems, analyzing API failures, and optimizin…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Crisp logo

    CrispWorldwide • Dec 10, 2025

    As a Technical Customer Support Specialist at Crisp, you will be the primary point of contact for customers, assisting them through chat and email. This role requires you to troubleshoot issues and ensure a seamless cust…

    Global hiringModerate trust · 58
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  • Greenlight Financial Technology logo

    Greenlight Financial TechnologyAtlanta, GA • Dec 10, 2025

    This is a junior to mid-level customer service role where you will provide phone and email support to customers regarding the Greenlight card and mobile app, troubleshooting issues and ensuring satisfaction. You will wor…

    Moderate trust · 58
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  • Froonze logo

    FroonzeWorldwide • Dec 10, 2025

    This is a mid-level technical customer support role at a small, growing startup, where you'll handle customer communications via chat or email to resolve technical issues for a Shopify app. Day-to-day duties include lear…

    Global hiringModerate trust · 58
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  • Deel logo

    DeelRemote • Dec 9, 2025

    This senior-level role involves managing high-value strategic accounts for payroll, focusing on developing and executing comprehensive strategies for long-term success. The Customer Success Manager proactively identifies…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Figma logo

    FigmaSan Francisco, CA · New York, NY · +1 • Dec 9, 2025

    This mid-level Enterprise Support Specialist role involves providing technical support to enterprise customers, diagnosing issues, and ensuring successful account setups. You will interact daily via email, manage escalat…

    Actively hiringPopular companyModerate trust · 67
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  • Figma logo

    FigmaSan Francisco, CA · New York, NY · +1 • Dec 9, 2025

    This mid-level Enterprise Support Specialist role involves providing technical support to enterprise customers, diagnosing issues, and ensuring successful account setups in collaboration with Sales teams. The specialist…

    Actively hiringPopular companyModerate trust · 67
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  • Figma logo

    FigmaSan Francisco, CA · New York, NY · +1 • Dec 9, 2025

    As an Enterprise Support Specialist, you'll work closely with enterprise-level customers, diagnosing and resolving technical issues related to Figma's products. This mid-level role involves daily interactions with client…

    Actively hiringPopular companyModerate trust · 67
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  • Dandy logo

    DandyRemote • Dec 9, 2025

    This is a junior to mid-level Client Success Partner role on the Enterprise Segment team, focusing on managing relationships with strategic dental practice partners. Day-to-day responsibilities include monitoring custome…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Leavitt Group logo

    Leavitt GroupRemote • Dec 9, 2025

    The Client Support Specialist at BTJ Insurance is responsible for maintaining client data and providing administrative support to clients and internal teams. This role involves handling coverage questions, policy changes…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Drata logo

    DrataRemote • Dec 9, 2025

    This is a senior leadership role as Vice President of Customer Success Management, responsible for leading a team of approximately 50 members across Enterprise, Commercial, and Emerging segments. Day-to-day, you will dev…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Solace logo

    SolaceRemote • Dec 9, 2025

    The Operations Assistant role at Solace is a full-time position focused on overseeing daily office operations, ensuring a welcoming environment for employees and visitors. This entry-level role will involve managing offi…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • WeTravel logo

    WeTravelRemote • Dec 9, 2025

    This mid-level Customer Support Representative role involves handling customer inquiries via email and chat, troubleshooting issues, and collaborating with product and engineering teams to improve user experience. The hi…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Deel logo

    DeelRemote • Dec 9, 2025

    This is a junior-level Customer Success Manager role at Deel, responsible for managing a high volume of small spend accounts in SMB/MM or ENT segments. Day-to-day tasks include building customer relationships, identifyin…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Deel logo

    DeelRemote • Dec 9, 2025

    This is a mid-level Customer Success Manager role managing a portfolio of SMB accounts in the UKI region, focusing on building relationships, identifying churn risks, and driving platform adoption. The hire will act as a…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Articul8 AI logo

    Articul8 AIRemote • Dec 9, 2025

    As a Technical Account Leader at Articul8 AI, you will serve as the primary technical advisor for strategic enterprise customers, ensuring operational excellence and value realization from the AI platform. This senior ro…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • AirOps logo

    AirOpsRemote • Dec 8, 2025

    This mid-level Technical Customer Success Engineer role involves proactively maintaining and optimizing AI workflows for high-value enterprise customers, including auditing and migrating workflows to latest models, while…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • PHIL, Inc. logo

    PHIL, Inc.Remote • Dec 8, 2025

    This mid-level Pharmacy Technician role involves troubleshooting prescription reroutes, verifying insurance, and communicating with partners to support the prescription lifecycle. Day-to-day tasks include using pharmacy…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Rain logo

    RainRemote • Dec 8, 2025

    This mid-level Technical Support Analyst role involves troubleshooting complex issues with Rain's platform and APIs, analyzing logs and transaction data to identify root causes, and collaborating with Product and Enginee…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.