Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Point72 logo

    Point72New York, New York, United States • Jun 13, 2026

    This remote Customer Service Representative role involves responding to customer inquiries via email, chat, and phone with professionalism and empathy. The position is entry-level, requiring 1+ year of experience, and fo…

    Moderate trust · 60
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  • LeanData logo

    LeanDataRemote • Jun 12, 2026

    This senior-level role leads a 5-7 person Customer Success team, defining strategy, engagement models, and success planning for mid-market accounts. The director drives adoption, risk mitigation, and expansion, while bui…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Horizon3.ai logo

    Horizon3.aiRemote • Jun 12, 2026

    The Senior Customer Success Manager at Horizon3.ai will manage a portfolio of Enterprise and Strategic accounts, ensuring customer satisfaction and driving adoption of the NodeZero cybersecurity solution. This senior-lev…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Moda Health logo

    Moda HealthPortland, • Jun 12, 2026

    This is a junior-level remote role handling medical claim adjustments, overpayment recovery, and underpayment corrections. Day-to-day tasks include analyzing claims, interpreting coding and benefits, processing adjustmen…

    Moderate trust · 60
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  • Deliveroo logo

    DeliverooRemote • Jun 12, 2026

    This mid-level role handles inbound calls and live chat for Deliveroo's Italian merchant partners, resolving complex issues and promoting value-add initiatives. The agent works independently in a high-volume environment,…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Snowflake logo

    SnowflakeRemote • Jun 12, 2026

    The Director of Global Support Operations at Snowflake will lead a global team focused on transforming the support infrastructure through AI-accelerated processes. This senior role involves balancing daily operational re…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Adthena logo

    AdthenaRemote • Jun 12, 2026

    As a Customer Success Ops Manager at Adthena, you'll be responsible for streamlining systems and processes for the Customer Success and Account Management teams. This senior role involves auditing and integrating data to…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Goodlord logo

    GoodlordRemote • Jun 12, 2026

    This is a junior-level customer support role in Goodlord's contact centre, based in Sheffield with a hybrid schedule (2 days office, 1 day remote). The day-to-day involves proactively progressing referencing applications…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Allica Bank logo

    Allica BankRemote • Jun 12, 2026

    This senior-level Relationship Manager role involves managing a portfolio of SME customers, building deep relationships, and originating lending opportunities including commercial loans and asset finance. You will work w…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Wemolo logo

    WemoloRemote • Jun 12, 2026

    In this role as a Team Lead for Customer Success, you will mentor and lead a team of approximately seven Customer Success Managers, focusing on their development and success. You will manage team priorities, oversee key…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Datadog logo

    DatadogAmsterdam, The Netherlands · Dublin, Ireland • Jun 12, 2026

    As a Customer Success Manager, you will build and maintain strong relationships with existing customers, focusing on onboarding, up-selling, and cross-selling Datadog products. This mid-level role requires collaboration…

    Actively hiringPopular companyModerate trust · 67
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  • Wemolo logo

    WemoloRemote • Jun 12, 2026

    As the Head of Customer Success at Wemolo, you will lead a department of approximately 25 people, focusing on seamless onboarding and operational excellence rather than traditional sales metrics. Your responsibilities in…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Datadog logo

    DatadogSydney, Australia • Jun 12, 2026

    As a Customer Success Associate at Datadog, you will manage strategic relationships with a high volume of customers to drive product adoption and retention. This junior to mid-level role emphasizes customer advocacy, acc…

    Actively hiringPopular companyModerate trust · 62
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  • Net Health logo

    Net HealthWorldwide • Jun 11, 2026

    As a Product Support Representative IV, you'll serve as a subject matter expert and escalation point for complex client issues, diagnosing root causes and providing strategic solutions across the company's SaaS healthcar…

    Global hiringModerate trust · 58
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  • Supabase logo

    SupabaseRemote • Jun 11, 2026

    As a Support Engineering Manager for APAC at Supabase, you'll lead a global support team, ensuring high-quality technical support during APAC hours. You'll handle escalations, mentor engineers, and collaborate with produ…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Finni Health logo

    Finni HealthRemote • Jun 11, 2026

    This junior-to-mid-level role supports ABA practice owners by managing credentialing steps, responding to support tickets, and maintaining accurate records. Day-to-day tasks include serving as a point of contact for prov…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Orquest - Retail Smart Planning logo

    Orquest - Retail Smart PlanningAnywhere • Jun 11, 2026

    As a Senior Customer Success Manager at Orquest, you will manage a portfolio of clients, driving software adoption and ensuring long-term satisfaction. Your daily responsibilities include conducting value sessions, monit…

    Moderate trust · 58
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  • Socure logo

    SocureRemote • Jun 11, 2026

    As a Technical Support Engineer at Socure, you will triage and resolve customer issues including API integrations, code defects, and log analysis, while collaborating with Engineering and Data Science teams. This mid-lev…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • OpsArmy Careers logo

    OpsArmy CareersLondon, London, England, United Kingdom • Jun 11, 2026

    As a Customer Service Representative, you will handle customer inquiries via phone, email, chat, and other channels, resolving issues and ensuring a positive experience. You'll use CRM tools to track interactions, proces…

    Actively hiringModerate trust · 60
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  • Humata Health logo

    Humata HealthRemote • Jun 11, 2026

    As a Technical Support Analyst at Humata Health, you will deliver high-quality technical support for B2B SaaS products, manage ticketing systems and SLAs, and contribute to an AI-driven support strategy. This mid-level r…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.