Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
41 open roles in Customer Support
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
33 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
32 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
29 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
28 open roles in Customer Support
Confluent
Empower your business with real-time data streaming using Confluent's comprehensive platform built on Apache Kafka.
18 open roles in Customer Support
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Member Support Specialist (Remote, 9am - 6pm PST shift)
Verified via ATSBrightline • Remote • 27 days ago
The Member Support Specialist at Brightline will engage with new members to assess their suitability for services, schedule appointments, and manage administrative tasks to ensure a smooth onboarding experience. This rol…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Customer Success Manager, Strategic - Americas (EST)
Verified via ATSAshby • Remote • 28 days ago
The Strategic Customer Success Manager will focus on enhancing product adoption and customer health for Ashby's largest clients in the Americas. This senior role involves managing around 20 strategic customers, fostering…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Success Manager | Enterprise | UAE
Verified via ATSDeel • Remote • 28 days ago
This is a mid-level Customer Success Manager role responsible for managing a high volume of small spend accounts in the enterprise segment. Day-to-day tasks include building client relationships, identifying risks to pre…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Robin Powered • Boston, Massachusetts • 28 days ago
This entry-level Technical Support Specialist role involves providing customer support through chat, email, and phone by troubleshooting issues, conducting screenshare sessions, and documenting solutions. The hybrid Bost…
Moderate trust · 58 - View job
Bilingual Licensed Customer Service Agent
Verified via ATSKin Insurance • Remote • 28 days ago
As a Bilingual Licensed Customer Service Agent, you will handle customer inquiries via phone, chat, and email regarding policies, payments, cancellations, and other insurance topics. This mid-level role involves updating…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Licensed Customer Service Agent
Verified via ATSKin Insurance • Remote • 28 days ago
As a Licensed Customer Service Agent at Kin Insurance, you will handle daily customer inquiries via phone, chat, and email, focusing on policy questions, payments, cancellations, and policy updates. This mid-level role i…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Success Manager - Boston
Verified via ATSDatadog • Boston, Massachusetts, USA • 28 days ago
As a Customer Success Manager, you will build strong relationships with existing Datadog customers through onboarding, up-selling, and cross-selling activities. You'll monitor customer usage trends to identify renewal ri…
Actively hiringPopular companyModerate trust · 62 - View job
MongoDB Database Support Engineer - AMER (Remote)
Verified via ATSPercona • Remote • 28 days ago
This is a senior-level MongoDB Database Support Engineer role where you will provide professional technical support for MongoDB, resolving complex problems for customers with demanding deployments. You will lead in blogg…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Senior IT Support Engineer
Verified via ATSDeel • Remote • 28 days ago
This senior-level role involves working as part of an expert team to provide technical support, deploy and configure devices, and enhance IT services for a global customer base. Day-to-day responsibilities include managi…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobAssist World • Anywhere • 28 days ago
This is a part-time virtual assistant role focused on social media management and systems setup, ideal for a proactive, tech-savvy individual. Day-to-day responsibilities include setting up and managing social media acco…
Actively hiringPopular companyModerate trust · 62
View jobCustomer Support - German Speaking
Verified via ATSSalonkee • Remote • 28 days ago
This mid-level Customer Support Specialist role involves providing rapid technical and billing support to salon clients primarily via phone, chat, and email, aiming to resolve inquiries within 24 hours. The specialist tr…
Remote-first cultureActively hiringPopular companyTrusted employer · 75- View job
Customer Success Manager
Verified via ATSLiveFlow • Remote • 29 days ago
The Customer Success Manager at LiveFlow will work closely with customers to help them navigate their accounting and financial workflows during the adoption phase. This mid-level role requires strong analytical judgment…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Customer Success Partner, Enterprise
Verified via ATSDandy • Remote • 29 days ago
This is a junior to mid-level Client Success Partner role on the Enterprise Segment team, focusing on managing relationships with strategic dental practice partners. Day-to-day responsibilities include monitoring custome…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobStaff Technical Customer Success Manager
Verified via ATSKong Inc. • Remote • 29 days ago
This is a senior-level role as a Staff Technical Customer Success Manager at Kong Inc., where you will manage a portfolio of commercial customers to ensure their success with Kong's API and AI solutions. You will work cl…
Remote-first cultureActively hiringPopular companyTrusted employer · 75- View job
Customer Success Manager II
Verified via ATSDemandbase • Remote • 29 days ago
This mid-level Customer Success Manager II role involves managing the full customer lifecycle for SaaS clients, serving as the primary contact and trusted advisor to senior marketing stakeholders. The hire will drive pla…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Customer Success Associate (USA Only - 100% Remote)
Verified via ATSClose • Remote • 29 days ago
This is a mid-level Customer Success Associate role where you'll work with new customers, primarily startups and growing companies, to drive retention and growth. Day-to-day responsibilities include proactively reaching…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Customer Success Manager, Early-Stage
Verified via ATSVanta • Remote • 29 days ago
As a Customer Success Manager at Vanta, you will guide early-stage startup customers through their security and compliance journeys, utilizing a mix of proactive outreach, meetings, and data-driven strategies. This mid-l…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Working Student French Content & User Support (d/f/m)
Verified via ATSBettermile • Remote • 29 days ago
This is a junior-level role as a Working Student, focusing on French content translation and user support within the User Insights & Support team. Day-to-day responsibilities include translating video materials and educa…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Senior Technical Support Specialist
Verified via ATSHackerOne • Remote • 29 days ago
This senior role involves providing expert technical support as an escalation point for complex issues with HackerOne's largest enterprise customers. Day-to-day responsibilities include troubleshooting integrations like…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Solutions Engineer (Technical Delivery & Support)
Verified via ATSHumata Health • Remote • 29 days ago
This senior-level Solutions Engineer role involves leading end-to-end technical integrations for healthcare systems, including EDI transactions, REST APIs, and file-based workflows. Day-to-day responsibilities include de…
Remote-first cultureActively hiringPopular companyTrusted employer · 70
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.