Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
54 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
39 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
39 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
38 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
24 open roles in Customer Support
- View job
Customer Success Manager - Growth
Verified via ATSSplitMetrics • Remote • 30 days ago
As a Customer Success Manager at SplitMetrics, you'll manage and grow a high-volume SMB portfolio, guiding customers from onboarding to renewal. This mid-level role involves designing automated customer journeys and moni…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 
View jobWaterworks • Remote • 30 days ago
The Client Support Manager oversees a regional team of Client Support Specialists and Team Leads, ensuring efficient order management, operational consistency, and exceptional customer service for luxury bath and kitchen…
Remote-first cultureModerate trust · 61- View job
RemoteVA • Worldwide • Apr 29, 2026
The Customer Support Representative will manage customer communications through email and live chat, ensuring high-quality service in a remote setting. This mid-level role requires strong attention to detail and multitas…
Global hiringActively hiringPopular companyModerate trust · 62 - View job
Customer Success Manager, Key Accounts
Verified via ATSStripe • Atlanta, GA · Chicago, IL • Apr 29, 2026
As a Customer Success Manager for Key Accounts at Stripe, you will manage a portfolio of enterprise customers, ensuring they maximize value from Stripe's payments platform. You will conduct business reviews, deliver paym…
Actively hiringPopular companyTrusted employer · 72 - View job
Customer Success Manager
Verified via ATSJOOR • Remote • Apr 29, 2026
As a Customer Success Manager at JOOR, you will act as a trusted advisor to clients, ensuring alignment with their business strategies and driving adoption of JOOR's wholesale management platform. You'll manage a book of…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 
View jobTechnical Support Engineer
Verified via ATSKota • Remote • Apr 29, 2026
This mid-level Technical Support Engineer role serves as the first technical point of contact for Kota's embedded integration partners, triaging and resolving issues by debugging code (TypeScript/Node.js/.NET/Postgres),…
Remote-first cultureActively hiringPopular companyTrusted employer · 75
View jobSupport Engineer
Verified via ATSPrompt Health • Remote • Apr 29, 2026
This mid-level Support Engineer role involves collaborating with engineering and client experience teams to diagnose and resolve technical issues across SaaS products. Day-to-day responsibilities include debugging produc…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Automattic • Worldwide • Apr 29, 2026 • New
As a Customer Success Engineer at Automattic, you will provide advanced technical support and consultation to enterprise customers, primarily through Zendesk tickets and customer calls. This mid-level role requires solvi…
Global hiringModerate trust · 62 - View job
Principal Customer Success Manager
Verified via ATSFullstory • Remote • Apr 29, 2026
As a Principal Customer Success Manager, you will serve as a trusted advisor for high-value enterprise accounts, focusing on driving product adoption, managing risk, and identifying growth opportunities. You will oversee…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Test Support Engineer (Maternity Cover)
Verified via ATSCubic³ • Remote • Apr 29, 2026
This is a mid-level Test Support Engineer role on a maternity cover contract, part of the Level 2 team reporting to the Post Feature Delivery Lead. Day-to-day responsibilities include providing technical and test support…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Success Manager
Verified via ATSFloat • Remote • Apr 29, 2026
As a Customer Success Manager at Float, you'll be responsible for fostering deep relationships with customers, ensuring successful onboarding, and driving product adoption. This mid-level role involves collaborating with…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Creative Force • Worldwide • Apr 29, 2026
This mid-level role provides technical SaaS support for two products, Award Force and Good Grants, to an APAC client base via email, phone, and Zoom. You'll troubleshoot issues, run onboarding sessions, test bugs, and co…
Global hiringActively hiringModerate trust · 60 
View jobDatatrans Ag • Worldwide • Apr 29, 2026
As a Customer Support Specialist at Datatrans, you will be the primary information source for clients regarding payment gateway and APIs, assist with shop integrations, and provide best practices for online payments. You…
Global hiringModerate trust · 58
View jobBrenmar Associates • Worldwide • Apr 29, 2026
As a Customer Support Specialist at Brenmar Associates, you will handle customer inquiries via phone, email, or chat, resolving issues and ensuring satisfaction. This is a junior-level role for remote workers, ideal for…
Global hiringModerate trust · 58
View jobHeritage Civil Works • Worldwide • Apr 29, 2026
As the first point of contact for clients, you'll handle inquiries, troubleshoot issues, and provide solutions via email, chat, and ticketing platforms. You'll collaborate with engineering, operations, and project manage…
Global hiringModerate trust · 58- View job
Prodevelop • Worldwide • Apr 29, 2026
Lead and manage a technical support team, supervising customer service processes and resolving complex incidents. Coordinate with development teams, analyze support metrics (SLA, TTR, CSAT), and implement strategies to i…
Global hiringModerate trust · 58 
View jobClinical Health Network For Transformation • Remote • Apr 29, 2026
The Self-Pay & Customer Service Specialist manages self-pay accounts, sets up payment plans, and ensures timely collection of outstanding balances while providing exceptional customer service. This mid-level role involve…
Remote-first cultureModerate trust · 61- View job
Customer Success Manager
Verified via ATSOVERJET • Remote • Apr 28, 2026
As a Customer Success Manager at Overjet, you will onboard new DSO customers, guide them through setup and training, and build strong relationships to ensure successful adoption of the dental AI platform. You will proact…
Remote-first cultureActively hiringPopular companyTrusted employer · 75
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.