Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Supabase logo

    SupabaseRemote • Jul 15, 2025

    As a Support Engineer at Supabase, you will provide world-class support to developers, addressing a range of issues from billing to technical inquiries. This mid-level role involves triaging support cases, monitoring fee…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Vanta logo

    VantaRemote • Jul 3, 2025

    As a Customer Success Manager at Vanta, you will lead post-sales activities for Mid-Market customers, helping them navigate their security and compliance journeys. This mid-level role requires strong relationship-buildin…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Snowflake logo

    SnowflakeRemote • Jun 25, 2025

    As a Staff Cloud Support Engineer at Snowflake, you will be responsible for providing technical solutions and support to customers using the Snowflake Data Warehouse. This senior-level role involves analyzing complex iss…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Snowflake logo

    SnowflakeRemote • Jun 23, 2025

    As a Senior Cloud Support Engineer at Snowflake, you will provide technical guidance and solutions to customers, focusing on data integration, connectivity, and system troubleshooting. You will work within a collaborativ…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Snowflake logo

    SnowflakeRemote • Jun 20, 2025

    As a Senior Cloud Support Engineer at Snowflake, you will provide expert technical guidance and solutions to customers, primarily focusing on SQL and data warehouse optimization. You will collaborate with engineering tea…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Supabase logo

    Support Engineer (EMEA)

    Verified via ATS

    SupabaseRemote • May 30, 2025

    As a Support Engineer at Supabase, you will provide timely and effective developer support for various technical inquiries, from billing to implementation challenges. This mid-level position requires you to triage suppor…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Vanta logo

    VantaRemote • May 8, 2025Trending

    As a Senior Customer Success Manager at Vanta, you will guide Upmarket segment customers through onboarding, implementation, and product adoption to ensure value-driven success and retention. You will monitor customer he…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • Snowflake logo

    SnowflakeRemote • May 2, 2025Trending

    As a Senior Cloud Support Engineer focused on Data Platform/Application & Security, you will be responsible for providing technical support to customers, troubleshooting complex issues, and ensuring the reliability of Sn…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • Whatnot logo

    WhatnotRemote • Apr 22, 2025Trending

    As a senior Training Program Manager, you will design and implement comprehensive training frameworks for the International Support team, focusing on new hire onboarding and continuous education to improve customer inter…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • Leavitt Group logo

    Leavitt GroupRemote • Apr 18, 2025Trending

    This role is a junior to mid-level personal lines customer service representative position, working directly with a personal lines account manager on a service team. Day-to-day responsibilities include handling inbound s…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • Supabase logo

    Support Engineer (APAC)

    Verified via ATS

    SupabaseRemote • Mar 20, 2025Trending

    As a Support Engineer at Supabase, you will provide timely developer support by responding to cases, triaging issues, and monitoring feedback channels like GitHub. This mid-level role involves working closely with produc…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • Supabase logo

    Support Engineer (AMER)

    Verified via ATS

    SupabaseRemote • Jan 15, 2025Trending

    As a Support Engineer at Supabase, you will provide timely developer support by responding to cases on topics like billing, optimization, and implementation, triaging issues by directing users to resources or escalating…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.