Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Truelogic Software logo

    Truelogic SoftwareRemote • Jul 21, 2026

    This support engineer role sits within the Platform organization, owning technical tickets escalated by the Customer Experience team. Day-to-day tasks include customer onboarding and decommissioning, data migrations, env…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Truelogic Software logo

    Truelogic SoftwareRemote • Jul 21, 2026

    This mid-level Support Engineer role owns technical ticket resolution for a veterinary HealthTech company, handling customer onboarding/decommissioning, data migrations, and infrastructure-level requests on AWS and Kuber…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Truelogic Software logo

    Truelogic SoftwareRemote • Jul 21, 2026

    This mid-level Support Engineer role involves managing customer lifecycle operations, including technical onboarding, data migrations, and decommissioning. You'll resolve technical tickets for the Customer Experience tea…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Truelogic Software logo

    Truelogic SoftwareRemote • Jul 21, 2026

    The Support Engineer at Truelogic Software is a mid-level independent contractor responsible for managing technical onboarding and decommissioning workflows, performing data migrations, and resolving complex technical ti…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Nymbus logo

    NymbusJacksonville, Jacksonville, Florida, United States • Jul 21, 2026

    This mid-level role provides Tier 1 and Tier 2 technical support across hardware, software, and SaaS applications, manages employee onboarding/offboarding, identity and access management, and endpoint administration for…

    Actively hiringModerate trust · 55
    View job
  • Kong Inc. logo

    Kong Inc.Remote • Jul 21, 2026

    As a Customer Success Manager at Kong Inc., you will serve as the primary post-sales contact for customers, addressing technical and product inquiries while driving product adoption. This mid-level role requires engaging…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Snowflake logo

    SnowflakeRemote • Jul 21, 2026

    As a Staff Designated Support Engineer at Snowflake, you will serve as a trusted technical partner for Priority Support customers, providing hands-on support for issue resolution, query performance optimization, cost man…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • MailerLite logo

    MailerLiteWorldwide • Jul 21, 2026

    As a Customer Support Specialist at MailerLite, you'll tackle complex customer issues, requiring investigation and problem-solving beyond template responses. This mid-level role involves close collaboration with technica…

    Global hiringActively hiringModerate trust · 55
    View job
  • Ashby logo

    AshbyRemote • Jul 21, 2026

    As a Customer Success Manager for APAC at Ashby, you will oversee the implementation and ongoing support for a defined group of strategic enterprise customers. This senior-level role involves building strong relationship…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Everfield logo

    EverfieldRemote • Jul 21, 2026

    As a Customer Success Manager at KOST Software GmbH, you will oversee the implementation of customer projects from analysis to live operation, ensuring clients in the gastronomy and community catering sectors fully utili…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • HackerOne logo

    HackerOneRemote • Jul 21, 2026

    This is a mid-level Customer Success Associate role at HackerOne, managing a digital approach to a large book of SMB accounts. Day-to-day responsibilities include leveraging customer data to drive adoption and retention,…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • 1Password logo

    1PasswordRemote • Jul 21, 2026

    As the Director of Customer Success for the Enterprise segment at 1Password, you will lead a team of Customer Success Managers (CSMs) to drive revenue growth and customer retention. You will be responsible for managing p…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Centerfield logo

    CenterfieldRemote • Jul 20, 2026

    The IT Helpdesk Support Engineer at Centerfield is a mid-level role responsible for managing end-user technology services, including Microsoft 365 device management and IT service management. This position involves troub…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • MeridianLink logo

    MeridianLinkRemote • Jul 20, 2026

    The Client Support Specialist II is a mid-level role focused on resolving customer inquiries and issues as the first point of contact. This position involves coordinating with internal departments, documenting interactio…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Guesty logo

    GuestyGreater Montreal Metropolitan Area • Jul 20, 2026

    The Junior Operations Support Specialist role at Guesty involves providing daily operational support to the Sales team, addressing issues that hinder sales processes, and maintaining data integrity within CRM systems. Th…

    Moderate trust · 53
    View job
  • 1Password logo

    1PasswordRemote • Jul 20, 2026

    This is a senior-level role leading the evolution of the QA program within Customer Support at 1Password. You will define QA frameworks, scorecards, and calibration processes, analyze QA data to drive improvements, and e…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Abacum logo

    AbacumRemote • Jul 20, 2026

    As a Product Support Specialist at Abacum, you'll serve as a trusted advisor to customers, providing high-quality support via email and live calls to resolve complex technical and data-related issues within the FP&A plat…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Resend logo

    ResendRemote • Jul 20, 2026

    This Customer Success Engineer role at Resend involves providing front-line technical support to developers, debugging and fixing bugs, and improving AI support systems. You'll work Tuesday through Saturday in a fully re…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
    View job
  • NETGEAR logo

    NETGEARRemote • Jul 20, 2026

    As a Level 2 Technical Support Engineer at NETGEAR, you will provide essential front-line support to business customers, troubleshooting and resolving moderately complex networking issues related to various NETGEAR produ…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Eye Security logo

    Eye SecurityRemote • Jul 20, 2026

    As a Customer Success Manager at Eye Security, you will manage a diverse portfolio of clients, ensuring their successful onboarding and long-term satisfaction with cybersecurity solutions. This senior-level role requires…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job

Page 12 of 113

Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.