Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
28 open roles in Customer Support
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
25 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
24 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
22 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
21 open roles in Customer Support
Dandy
Connecting patients with dental care through innovative technology solutions.
14 open roles in Customer Support
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Sr. Technical Support Engineer
Verified via ATSZip • Remote • 22 days ago
As a Senior Technical Support Engineer at Zip, you will serve as the highest internal technical escalation point, diagnosing complex issues across integrations, workflows, and customer environments. You will partner with…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Support Engineer
Verified via ATSSardine • Remote • 22 days ago
This is a senior-level Support Engineer role at Sardine, focusing on providing end-to-end technical and functional customer support for their fraud prevention and AML compliance platform. Day-to-day responsibilities incl…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Manager, Enterprise Support (London, United Kingdom)
Verified via ATSFigma • London, England • 22 days ago
This is a senior-level role leading the Enterprise Support team at Figma, focusing on delivering premium customer experiences for enterprise clients. Day-to-day responsibilities include managing and coaching the team to…
Actively hiringPopular companyTrusted employer · 72 - View job
Scaled - Customer Success Manager
Verified via ATSG2 • Remote • 22 days ago
The Scaled - Customer Success Manager at G2 is responsible for managing a portfolio of 60-75 mid-market accounts and executing scalable customer success programs. This mid-level role requires a proactive approach to cust…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Executive Assistant, Product Support
Verified via ATSFigma • San Francisco, CA • 23 days ago
As an Executive Assistant to the VP of Product Support, you will manage daily administrative tasks, optimize the VP's time, and enhance team operations. This senior role requires collaboration across multiple departments…
Actively hiringPopular companyModerate trust · 67 - View job
High Touch Customer Success Manager - PST
Verified via ATSAshby • Remote • 23 days ago
The High Touch Customer Success Manager at Ashby will be responsible for onboarding, training, and supporting mid-market customers across the PST and MST time zones. This mid-level position involves managing a portfolio…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
High Touch Customer Success Manager - EST
Verified via ATSAshby • Remote • 23 days ago
As a High Touch Customer Success Manager at Ashby, you will onboard and support mid-market customers, ensuring they effectively adopt and utilize the Ashby platform. You will work closely with a team of seven CSMs, manag…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Success Manager, Startups
Verified via ATSVanta • Remote • 23 days ago
This mid-level Customer Success Manager role involves guiding a diverse portfolio of customers through their security and compliance journeys using Vanta's solutions. Day-to-day responsibilities include proactive email o…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Technical Support Engineer - Kafka Connect - MST or PST timezone
Verified via ATSConfluent • Remote • 23 days ago
This mid-level Technical Support Engineer role involves resolving customer issues with Confluent deployments, providing real-time product feedback to the engineering team, and improving documentation and internal tooling…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Customer Success Manager
Verified via ATSWeave • Remote • 23 days ago
This mid-level Customer Success Manager role involves managing a portfolio of SMB accounts to ensure customer satisfaction and retention. Day-to-day responsibilities include providing strategic guidance, conducting busin…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Community Support Specialist
Verified via ATSFigma • San Francisco, CA · New York, NY · +1 • 23 days ago
This mid-level Community Support Specialist role involves monitoring community and social channels to provide technical support, managing escalations, and identifying trends to improve user engagement. The hire will part…
Actively hiringPopular companyTrusted employer · 72 
View jobTechnical Support Agent - South America
Verified via ATSCanals • Remote • 23 days ago
This is a mid-level Technical Support Agent role at Canals, a remote startup, where you'll provide fast technical support to distributors via live chat and email, maintaining a 1-minute average response time. You'll trou…
Remote-first cultureActively hiringPopular companyTrusted employer · 75- View job
Technical Support Agent - North America
Verified via ATSCanals • Remote • 23 days ago
This is a junior to mid-level Technical Support Agent role at Canals, a remote startup. Day-to-day, you'll troubleshoot technical issues, respond to customer inquiries via live chat and email, and use tools like Zendesk,…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Technical Support Engineer III - Belfast
Verified via ATSDelinea • Remote • 23 days ago
This mid-to-senior Technical Support Engineer III role involves providing post-sale technical support to customers and partners, troubleshooting cybersecurity and IT issues, and documenting solutions. The engineer works…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobCustomer Success Manager, SMB
Verified via ATSNooks • Remote • 23 days ago
This mid-level Customer Success Manager role involves managing a portfolio of 150 SMB accounts, focusing on onboarding, proactive outreach, and maximizing customer value through data analysis and upsell conversations. Th…
Remote-first cultureActively hiringPopular companyTrusted employer · 75- View job
Community Support Specialist, Weekend (London, United Kingdom)
Verified via ATSFigma • London, England • 23 days ago
This mid-level Community Support Specialist role involves monitoring and engaging with Figma's community on platforms like forums, X, and Reddit, providing technical support, moderating content, and identifying trends to…
Actively hiringPopular companyTrusted employer · 72 - View job
Designated Support Engineer
Verified via ATSSnowflake • Remote • 23 days ago
This senior-level Designated Support Engineer role involves providing dedicated technical support to assigned Snowflake Priority Support customers, handling escalations, and managing incidents in a 24x7 environment. Day-…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Enterprise Customer Success Manager
Verified via ATSJoist AI • Remote • 23 days ago
This senior-level Enterprise Customer Success Manager role involves strategic planning, executive business reviews, and commercial growth for enterprise clients in the AEC industry. Day-to-day, you'll build relationships…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Customer Service Agent
Verified via ATSLeavitt Group • Remote • 23 days ago
This is a mid-level Customer Service Agent role where you will support Account Managers by handling day-to-day service tasks, processing renewals, and responding to policy-related inquiries in the insurance industry. You…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Senior Customer Success Manager, ENT
Verified via ATSDeel • Remote • 23 days ago
This senior-level role involves managing high-value strategic accounts as a Senior Customer Success Manager, focusing on developing comprehensive strategies, proactively identifying risks, and building relationships with…
Remote-first cultureActively hiringPopular companyTrusted employer · 70
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.