Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
54 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
39 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
39 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
38 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
24 open roles in Customer Support
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Senior Customer Success Manager, Commercial+
Verified via ATSVanta • Remote • 15 days ago
As a Senior Customer Success Manager at Vanta, you will guide customers through onboarding, implementation, and product adoption, focusing on retention and value realization. You'll proactively partner with Account Manag…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Mid-Market Customer Success Manager - America
Verified via ATSAshby • Remote • 15 days ago
As a High Touch Customer Success Manager at Ashby, you will onboard and support mid-market customers, ensuring they effectively adopt and utilize the Ashby platform. You will work closely with a team of seven CSMs, manag…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobDirector of Payroll Customer Services
Verified via ATSRemote • Remote • 16 days ago
This senior-level role involves leading the global payroll services team to deliver high-quality, compliant support for internal and external customers. The Director will define strategic vision, optimize 24/7 service mo…
Remote-first cultureActively hiringPopular companyModerate trust · 65remote- View job
Rankbreeze • Worldwide • 16 days ago
As a Customer Success Manager at Rankbreeze, you will guide new customers through onboarding, provide ongoing support, and coordinate projects between teams. This role is ideal for a tech-savvy individual with at least 1…
Global hiringModerate trust · 60 
View jobHead of Customer Success & Support
Verified via ATSNumeral • Remote • 16 days ago
As the first Head of Customer Success & Support at a fast-growing AI-native tax platform, you will build and lead the entire CS and Support organization from scratch. Day-to-day responsibilities include driving customer…
Remote-first cultureActively hiringPopular companyTrusted employer · 75- View job
Customer Success Manager, Dedicated (f/m/d)
Verified via ATSContentful • London, England, United Kingdom • 16 days ago
This senior Customer Success Manager role involves managing 25-30 enterprise accounts in the EMEA region, serving as a trusted advisor to ensure customers maximize value from Contentful's platform. The position requires…
Actively hiringPopular companyModerate trust · 62 - View job
Customer Success Lead
Verified via ATSNumeral • Remote • 16 days ago
The Customer Success Lead at Numeral will build and scale the Customer Success function from the ground up, focusing on customer onboarding, retention, and health. This senior leadership role requires a strategic yet han…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Customer Support Lead
Verified via ATSNumeral • Remote • 16 days ago
As Customer Support Lead at Numeral, you'll own and scale the support organization for a fast-growing AI-native tax platform. You'll manage a team of 20+ representatives, implement AI-driven automation and processes, and…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Partner Customer Success Manager
Verified via ATSHorizon3.ai • Remote • 16 days ago
The Partner Customer Success Manager at Horizon3.ai is a senior role focused on leading the post-sales experience for managed service partners. Daily responsibilities include serving as the primary contact for onboarding…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 
View jobSupport Experience & Automation Specialist
Verified via ATSTop Hat • Remote • 16 days ago
This is a junior-to-mid-level role on the support engineering team at Top Hat, blending technical support with automation. Day-to-day, you'll own the self-service ecosystem, prototype AI workflows, manage Salesforce auto…
Remote-first cultureActively hiringPopular companyTrusted employer · 75- View job
Director, Customer Success
Verified via ATSVidMob • Remote • 17 days ago
As Director of Customer Success at VidMob, you will redesign and rebuild the client servicing model from scratch, creating scalable onboarding, adoption, and review processes for brand, creative, and media clients. You'l…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 
View jobDirector, Customer Success
Verified via ATSVanilla • Remote • 17 days ago
The Director of Customer Success leads and scales a team of CSMs across Pooled and Named segments, designing scalable operational frameworks and workflows. They build strategic relationships with key stakeholders, drive…
Remote-first cultureActively hiringPopular companyTrusted employer · 77- View job
Technical Support Engineer - NAMER
Verified via ATSVanta • Remote • 17 days ago
This senior-level Technical Support Engineer role involves resolving complex technical issues for customers through email, chat, and screen sharing, serving as the final escalation point within the support team. The engi…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Patient Support Pharmacy Solutions Coordinator
Verified via ATSPHIL, Inc. • Remote • 17 days ago
This mid-level contract role acts as a technical liaison between patients, prescribers, insurance payers, and pharmacies to resolve prescription barriers. Day-to-day tasks include researching order issues, managing prior…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Mid-Market Customer Success Manager - EMEA
Verified via ATSAshby • Remote • 17 days ago
This is a mid-level High Touch Customer Success Manager role focused on the EMEA region, managing a book of around 60 mid-market customers with over $1.5M in ARR. Day-to-day responsibilities include implementing, trainin…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Support Analyst (German Speaking)
Verified via ATSHawk-Eye Innovations Ltd • Remote • 17 days ago
As a Support Analyst, you will be the primary technical contact for customers utilizing the Hawk platform, providing expert assistance with rule configuration, user management, and troubleshooting integrations. This mid-…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
IT Operations & Support - Working Student (m/f/d)
Verified via ATSDataGuard • Remote • 17 days ago
As a working student in IT Operations & Support at DataGuard, you will take ownership of first-level IT support, resolving daily issues across various devices and tools. This junior role involves setting up laptops and a…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Support Lead
Verified via ATSEverfield • Remote • 17 days ago
As Support Lead at Everfield, you will drive a portfolio-wide Support programme, working directly with BU CEOs and Support Managers to assess, plan, and execute cost and efficiency improvements. You'll own the operating…
Remote-first cultureActively hiringPopular companyTrusted employer · 75
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.