Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Zip logo

    ZipRemote • 22 days ago

    As a Senior Customer Success Manager at Zip, you will manage enterprise customers, acting as a trusted advisor to drive procurement success and product adoption. You'll collaborate with sales, implementation, engineering…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Onebrief logo

    OnebriefRemote • 23 days ago

    This mid-level role involves developing custom integrations and workflows using the AtomEngine ModKit to meet customer technical needs, serving as a technical escalation point for complex issues. The engineer works hands…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Horizon3.ai logo

    Horizon3.aiRemote • 23 days ago

    As a Staff Technical Support Engineer at Horizon3.ai, you will serve as the ultimate escalation point for enterprise customers, resolving complex issues across cloud, networking, and infrastructure. You will lead root ca…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Datadog logo

    DatadogDelhi, India • 23 days ago

    This is a mid-to-senior Enterprise Customer Success Manager role at Datadog, where you will manage a portfolio of large strategic customers, focusing on building strong relationships, driving product adoption, and ensuri…

    Actively hiringPopular companyModerate trust · 62
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  • Webflow logo

    WebflowWorldwide • 23 days ago

    The Customer Success Manager at Webflow works closely with high-impact customers, ensuring they successfully launch and maximize the value of Webflow's AI-native platform. This mid-level role involves building relationsh…

    Global hiringActively hiringPopular companyModerate trust · 62
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  • Allium logo

    Customer Support Analyst

    Verified via ATS

    AlliumRemote • 24 days ago

    As a Support Engineer at Allium, you will troubleshoot and resolve complex customer issues related to SQL queries, data pipelines, and API integrations. This mid-level role involves collaborating with engineering teams t…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Dandy logo

    DandyRemote • 24 days ago

    This senior-level clinical support role at Dandy involves resolving complex dental cases for RPD, dentures, and sleep apnea devices, serving as the primary escalation point for clinicians. You'll handle phone, chat, vide…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Twilio logo

    Sales Support Specialist

    Verified via ATS

    TwilioRemote • 24 days ago

    This mid-level role supports Account Executives by handling operational tasks across the sales cycle, including pricing, deal structure, order forms, and cross-functional coordination with Legal, Billing, and Deal Strate…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    remote
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  • DataGuard logo

    DataGuardRemote • 24 days ago

    As a working student in IT Operations & Support at DataGuard, you will take ownership of first-level IT support, resolving daily issues across various devices and tools. This junior role involves setting up laptops and a…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Creative Force logo

    Creative ForceEurope, EMEA, UK, Germany, France, European timezones • 24 days agoNew

    As a SaaS Product Support Jedi, you'll be the first point of contact for European clients, troubleshooting technical issues across two SaaS products, Award Force and Good Grants. You'll handle support via email, phone, a…

    Actively hiringModerate trust · 64
    Europe, EMEA, UK, Germany, France, European timezonesfull_time
    View job
  • SignalFire logo

    SignalFireRemote • 24 days ago

    This role is part of SignalFire's Talent Network for customer success professionals, not a specific job application. You'll be connecting with VC-backed startups in AI, cybersecurity, healthtech, fintech, and enterprise…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Lucidlink logo

    LucidlinkRemote • 25 days ago

    LucidLink is seeking a Technical Support Engineer (L2) to serve as the primary point of contact for customers via email, chat, and phone. The role involves troubleshooting cloud networking product issues, reproducing pro…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • us Haut.AI logo

    us Haut.AIWorldwide • 25 days ago

    As the Head of Customer Success at Haut.AI, you will build and lead the Customer Success function from the ground up, managing a small team of 3. You'll personally steward strategic enterprise accounts, design onboarding…

    Global hiringModerate trust · 58
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  • Commure logo

    CommureRemote • 25 days ago

    This is a junior-level Product Support Specialist role where you will serve as the frontline expert for multiple Commure products, providing technical support to clinician users. You will diagnose and troubleshoot issues…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • PadSplit logo

    PadSplitOrmoc, Ormoc, Eastern Visayas, Philippines • 25 days ago

    As a Tier 2 Member Support Agent at PadSplit, you will handle complex and escalated member inquiries, requiring advanced problem-solving, critical thinking, and excellent communication. You'll manage cases from start to…

    Actively hiringModerate trust · 60
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  • Check logo

    CheckNew York City Metropolitan Area • 25 days ago

    This mid-level Partner Support Associate role at Check involves investigating complex payroll issues, collaborating with engineering and product teams, and providing empathetic, clear communication to partners. Day-to-da…

    Moderate trust · 58
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  • BRAVO1ALPHA BV logo

    BRAVO1ALPHA BVPage View, • 25 days ago

    This role involves delivering near real-time IMINT and GEOINT products to operational and tactical users, compressing the sensor-to-effector cycle to under 90 minutes. As part of a close satellite support team, you will…

    Moderate trust · 55
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  • Leavitt Group logo

    Leavitt GroupRemote • 26 days ago

    As an Agency Support Specialist, you will be a key team member providing daily assistance to clients and agency staff. Your responsibilities include handling phone calls, processing payments, and updating client informat…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • APRIL logo

    APRILRemote • 26 days ago

    As an Associate Customer Success Manager at april, you will support strategic wealth management and enterprise clients by participating in client meetings, managing day-to-day requests, and coordinating cross-functional…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • MeBe logo

    MeBeRemote • 26 days ago

    This role is a hybrid of direct client work and support duties. The BTSS will spend most of the week providing behavior therapy to children with autism, while also mentoring and coaching Registered Behavior Technicians (…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.