Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Graphite logo

    GraphiteRemote • 15 days ago

    This mid-level Technical Support Engineer role involves first-line support by triaging and resolving customer tickets via Slack, email, and in-app feedback. Day-to-day responsibilities include technical debugging using t…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Photoroom logo

    PhotoroomRemote • 15 days ago

    The Technical Customer Success Lead will manage post-sales relationships for Enterprise and high-value customers, focusing on onboarding, technical demos, and ongoing account management. This mid-senior level role requir…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Cloudflare logo

    Customer Success Manager

    Verified via ATS

    CloudflareHybrid · In-Office • 15 days ago

    This is a senior-level Customer Success Manager role at Cloudflare, based in Bangalore, India, where you will manage and grow the customer base in the region. Day to day, you'll serve as the primary contact for customers…

    Hybrid-friendlyActively hiringPopular companyTrusted employer · 70
    hybrid
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  • Patrique Mercier Recruitment By Nellie logo

    Patrique Mercier Recruitment By NellieAnywhere • 15 days ago

    As a Polish Speaking Customer Service Representative in the healthcare industry, you will provide exceptional support to Polish-speaking clients via phone, email, and chat. Your day-to-day responsibilities will include a…

    Moderate trust · 58
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  • LeanData logo

    LeanDataRemote • 15 days ago

    This senior-level role involves leading and scaling the Mid-Market Customer Success team, focusing on strategic planning, operational models, and customer retention. The Director will manage a team of Customer Success Ma…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Veeam Software logo

    Veeam SoftwareRemote • 15 days ago

    This senior-level role involves overseeing customer success and product portfolio management, likely leading a team to ensure data resilience solutions meet client needs. Day-to-day responsibilities include strategic pla…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Upwork logo

    UpworkAustin, Texas, United States · Chicago • 16 days ago

    As a Marketplace Customer Success Manager at Upwork, you will manage a diverse portfolio of client accounts, acting as a strategic partner to drive engagement, retention, and growth through tailored solutions. This mid-l…

    Actively hiringPopular companyTrusted employer · 72
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  • Upwork logo

    UpworkAustin, Texas, United States · Chicago • 16 days ago

    As a Senior Customer Success Manager at Upwork, you will manage a portfolio of client accounts, acting as a strategic partner to drive engagement, retention, and growth through data-driven insights and tailored solutions…

    Actively hiringPopular companyTrusted employer · 72
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  • Contentful logo

    ContentfulLondon, England, United Kingdom • 16 days ago

    This mid-level Customer Support Engineer role involves providing ticket-based technical assistance to developers using Contentful's platform, troubleshooting issues related to APIs and integrations, and escalating comple…

    Actively hiringPopular companyTrusted employer · 72
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  • Remote Talent Cloud logo

    Remote Talent CloudWorldwide • 16 days ago

    This is a junior to mid-level remote customer support role where you will handle inquiries via phone, email, and chat, troubleshoot issues, and maintain records to ensure top-notch client service. You'll work independent…

    Global hiringModerate trust · 62
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  • CROZ DACH logo

    CROZ DACHWorldwide • 16 days ago

    This is a junior-level Werkstudent (student worker) role in DevOps and Cloud Support, where you'll assist with researching European cloud providers, testing tools, and contributing to a DevOps curriculum. You'll work in…

    Global hiringModerate trust · 58
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  • Figma logo

    FigmaSan Francisco, CA • 16 days ago

    As an Executive Assistant to the VP of Product Support, you will manage daily administrative tasks, optimize the VP's time, and enhance team operations. This senior role requires collaboration across multiple departments…

    Actively hiringPopular companyModerate trust · 62
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  • Lovable logo

    Customer Success Manager

    Verified via ATS

    LovableRemote • 16 days ago

    This is a senior-level Founding Customer Success Manager role where you will own post-sale success for key accounts, including onboarding, adoption, renewal, and expansion. You'll build trusted relationships, drive value…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Kong Inc. logo

    Kong Inc.Remote • 16 days ago

    This mid-to-senior role involves managing a portfolio of commercial customers in a dynamic, fast-paced startup environment as part of the Customer Experience team. Day-to-day responsibilities include coaching customers t…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Versaterm logo

    VersatermAnywhere • 16 days ago

    This is a senior Customer Success Manager role focused on public safety drone technology, requiring expertise in UAS programs and FAA regulations. The CSM acts as a trusted advisor to agencies, managing deployment, adopt…

    Actively hiringModerate trust · 60
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  • Dataiku logo

    DataikuSingapore • 18 days ago

    This senior-level Technical Support Engineer role involves solving complex technical issues for APJ and global customers, including installation, security, and integration with big data technologies. Day-to-day responsib…

    Moderate trust · 58
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  • Vanta logo

    VantaRemote • 19 days ago

    This mid-level Salesforce Administrator role involves managing complex support issues for GTM systems like Salesforce, Outreach, LeanData, and Nue, while driving process improvements and contributing to sprint-based proj…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • A Place for Mom logo

    A Place for MomRemote • 19 days ago

    This senior-level role manages a team of Customer Success Managers to drive retention and engagement for home care agencies, focusing on implementing processes, building relationships, and analyzing data to improve custo…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • CloudZero logo

    CloudZeroRemote • 19 days ago

    This senior-level role involves managing the entire customer journey from onboarding to renewal and expansion for a B2B SaaS platform. The Customer Success Manager builds strategic relationships with stakeholders, includ…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Sibill logo

    SibillRemote • 19 days ago

    This junior role involves supporting end-to-end recruitment processes, including screening CVs, coordinating interviews, and managing candidate communications through an ATS. You will also assist with HR operations such…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.