Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
41 open roles in Customer Support
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
33 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
31 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
29 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
28 open roles in Customer Support
Confluent
Empower your business with real-time data streaming using Confluent's comprehensive platform built on Apache Kafka.
18 open roles in Customer Support
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Technical Support Engineer
Verified via ATSGraphite • Remote • 15 days ago
This mid-level Technical Support Engineer role involves first-line support by triaging and resolving customer tickets via Slack, email, and in-app feedback. Day-to-day responsibilities include technical debugging using t…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Technical Customer Success Lead
Verified via ATSPhotoroom • Remote • 15 days ago
The Technical Customer Success Lead will manage post-sales relationships for Enterprise and high-value customers, focusing on onboarding, technical demos, and ongoing account management. This mid-senior level role requir…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Customer Success Manager
Verified via ATSCloudflare • Hybrid · In-Office • 15 days ago
This is a senior-level Customer Success Manager role at Cloudflare, based in Bangalore, India, where you will manage and grow the customer base in the region. Day to day, you'll serve as the primary contact for customers…
Hybrid-friendlyActively hiringPopular companyTrusted employer · 70hybrid - View job
Patrique Mercier Recruitment By Nellie • Anywhere • 15 days ago
As a Polish Speaking Customer Service Representative in the healthcare industry, you will provide exceptional support to Polish-speaking clients via phone, email, and chat. Your day-to-day responsibilities will include a…
Moderate trust · 58 - View job
Senior Director, Mid Market Customer Success
Verified via ATSLeanData • Remote • 15 days ago
This senior-level role involves leading and scaling the Mid-Market Customer Success team, focusing on strategic planning, operational models, and customer retention. The Director will manage a team of Customer Success Ma…
Remote-first cultureActively hiringPopular companyTrusted employer · 75
View jobVeeam Software • Remote • 15 days ago
This senior-level role involves overseeing customer success and product portfolio management, likely leading a team to ensure data resilience solutions meet client needs. Day-to-day responsibilities include strategic pla…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Marketplace Customer Success Manager
Verified via ATSUpwork • Austin, Texas, United States · Chicago • 16 days ago
As a Marketplace Customer Success Manager at Upwork, you will manage a diverse portfolio of client accounts, acting as a strategic partner to drive engagement, retention, and growth through tailored solutions. This mid-l…
Actively hiringPopular companyTrusted employer · 72 - View job
Sr Customer Success Manager
Verified via ATSUpwork • Austin, Texas, United States · Chicago • 16 days ago
As a Senior Customer Success Manager at Upwork, you will manage a portfolio of client accounts, acting as a strategic partner to drive engagement, retention, and growth through data-driven insights and tailored solutions…
Actively hiringPopular companyTrusted employer · 72 - View job
Customer Support Engineer (f/m/d)
Verified via ATSContentful • London, England, United Kingdom • 16 days ago
This mid-level Customer Support Engineer role involves providing ticket-based technical assistance to developers using Contentful's platform, troubleshooting issues related to APIs and integrations, and escalating comple…
Actively hiringPopular companyTrusted employer · 72 - View job
Remote Talent Cloud • Worldwide • 16 days ago
This is a junior to mid-level remote customer support role where you will handle inquiries via phone, email, and chat, troubleshoot issues, and maintain records to ensure top-notch client service. You'll work independent…
Global hiringModerate trust · 62 - View job
Executive Assistant, Product Support
Verified via ATSFigma • San Francisco, CA • 16 days ago
As an Executive Assistant to the VP of Product Support, you will manage daily administrative tasks, optimize the VP's time, and enhance team operations. This senior role requires collaboration across multiple departments…
Actively hiringPopular companyModerate trust · 62 - View job
Customer Success Manager
Verified via ATSLovable • Remote • 16 days ago
This is a senior-level Founding Customer Success Manager role where you will own post-sale success for key accounts, including onboarding, adoption, renewal, and expansion. You'll build trusted relationships, drive value…
Remote-first cultureActively hiringPopular companyTrusted employer · 70
View jobCustomer Success & Solution Engineering
Verified via ATSKong Inc. • Remote • 16 days ago
This mid-to-senior role involves managing a portfolio of commercial customers in a dynamic, fast-paced startup environment as part of the Customer Experience team. Day-to-day responsibilities include coaching customers t…
Remote-first cultureActively hiringPopular companyTrusted employer · 75- View job
Salesforce Administrator, Support
Verified via ATSVanta • Remote • 19 days ago
This mid-level Salesforce Administrator role involves managing complex support issues for GTM systems like Salesforce, Outreach, LeanData, and Nue, while driving process improvements and contributing to sprint-based proj…
Remote-first cultureActively hiringPopular companyTrusted employer · 75
View jobManager, Home Care Customer Success
Verified via ATSA Place for Mom • Remote • 19 days ago
This senior-level role manages a team of Customer Success Managers to drive retention and engagement for home care agencies, focusing on implementing processes, building relationships, and analyzing data to improve custo…
Remote-first cultureActively hiringPopular companyTrusted employer · 75- View job
Senior Customer Success Manager
Verified via ATSCloudZero • Remote • 19 days ago
This senior-level role involves managing the entire customer journey from onboarding to renewal and expansion for a B2B SaaS platform. The Customer Success Manager builds strategic relationships with stakeholders, includ…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Jr Talent Acquisition & HR Support
Verified via ATSSibill • Remote • 19 days ago
This junior role involves supporting end-to-end recruitment processes, including screening CVs, coordinating interviews, and managing candidate communications through an ATS. You will also assist with HR operations such…
Remote-first cultureActively hiringPopular companyTrusted employer · 75
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.