Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Pearl Health logo

    Pearl HealthRemote • 15 days ago

    As a Director of Customer Success at Pearl Health, you will manage a small portfolio of large enterprise health system accounts, driving value-based care program performance and platform adoption. You'll serve as the sen…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Pearl Health logo

    Customer Success Manager

    Verified via ATS

    Pearl HealthRemote • 15 days ago

    As a Customer Success Manager at Pearl Health, you will own the post-sale success of 10 medium to large accounts, guiding them through value-based care transformations. You will serve as a strategic consultant, conductin…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Nooks logo

    NooksRemote • 15 days ago

    As a Customer Success Manager at Nooks, you'll manage a portfolio of ~20 mid-market and enterprise accounts, owning the full customer lifecycle from onboarding to renewal and expansion. You'll conduct regular check-ins,…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Nooks logo

    NooksRemote • 15 days ago

    This mid-level Customer Success Manager role manages a portfolio of approximately 75 commercial accounts, focusing on maximizing customer value through onboarding, proactive outreach, and renewal processes. The position…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Empathy Talent logo

    Empathy TalentCalifornia, California, United States • 15 days ago

    As a Customer Support Helpdesk Specialist, you will be the first point of contact for customers, addressing technical and product-related inquiries. This mid-level role involves troubleshooting issues, providing solution…

    Moderate trust · 58
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  • Tandem Health logo

    Head of Customer Success

    Verified via ATS

    Tandem HealthRemote • 16 days ago

    As Head of Customer Success at Tandem Health, you will define and build the customer success function from scratch, creating processes, playbooks, and standards for onboarding, adoption, retention, and expansion across m…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Stripe logo

    Customer Success Manager

    Verified via ATS

    StripeParis • 18 days ago

    As a Customer Success Manager at Stripe, you will manage a portfolio of enterprise customers, delivering proactive workshops, business reviews, and payment insights to drive adoption and retention. You will collaborate w…

    Actively hiringPopular companyModerate trust · 67
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  • Stripe logo

    Customer Success Manager

    Verified via ATS

    StripeDublin • 18 days ago

    This mid-level Customer Success Manager role at Stripe involves managing a portfolio of enterprise customers in Dublin, delivering proactive workshops, business reviews, and payment insights to drive product adoption, re…

    Actively hiringPopular companyModerate trust · 67
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  • Stripe logo

    Customer Success Manager

    Verified via ATS

    StripeLondon • 18 days ago

    This senior-level Customer Success Manager role involves managing post-sales relationships with large global clients, focusing on retention, growth, and product adoption. Day-to-day responsibilities include building exec…

    Actively hiringPopular companyModerate trust · 62
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  • Stripe logo

    Customer Success Manager

    Verified via ATS

    StripeBerlin • 18 days ago

    As a Customer Success Manager at Stripe, you will be responsible for managing the post-sales lifecycle for customers, ensuring they derive maximum value from the platform. This senior-level role involves building relatio…

    Actively hiringPopular companyModerate trust · 62
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  • Dandy logo

    DandyRemote • 18 days ago

    This senior-level role involves resolving complex clinical inquiries, handling escalations from frontline agents, and providing expert guidance to dental professionals via phone, chat, video, and email. The Clinical Supp…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Vanta logo

    VantaRemote • 18 days ago

    As an AI Optimization Specialist on the Support team at Vanta, you will own the strategy and optimization of AI-powered tools including a customer-facing chatbot and internal AI Copilot. You'll collaborate with Customer…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Pixel Machinery logo

    Pixel MachineryCalifornia, California, United States • 18 days ago

    This is a junior-level help desk role focused on owning the technical offboarding and access-deprovisioning lifecycle across client organizations. Day to day, you will process high volumes of tickets (around 30 per day),…

    Moderate trust · 58
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  • Twilio logo

    TwilioRemote • 18 days ago

    This senior-level role involves leading a global customer support team, managing Team Leads to ensure operational excellence in KPIs like CSAT and SLA adherence. Day-to-day responsibilities include handling escalations,…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    remote
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  • Vetcove logo

    Customer Support Manager

    Verified via ATS

    VetcoveRemote • 18 days ago

    As a Customer Support Manager at Vetcove, you will lead a team of support associates, providing training, onboarding, and performance management. You'll act as the voice of CX, partnering with leadership to optimize proc…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • R

    Recruit Lytics Hiringالمدينة, المدينة المدينة السعودية • 18 days ago

    As a Remote Customer Support Specialist, you will engage with Arabic-speaking customers to address inquiries and resolve issues via email, chat, or phone. This junior-level role requires strong communication skills and p…

    Actively hiringModerate trust · 57
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  • Ashby logo

    AshbyRemote • 18 days ago

    The Startup Customer Success Manager at Ashby is a mid-level role responsible for overseeing a portfolio of early-stage customers, providing support through onboarding, email communication, and customer calls. This posit…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • People Data Labs logo

    People Data LabsRemote • 19 days ago

    This early-career Customer Success Manager role involves owning a book of business, onboarding customers, driving engagement, negotiating renewals, and collaborating with Solutions Engineers and Data Consultants. You'll…

    Remote-first cultureActively hiringTrusted employer · 73
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  • Lambda logo

    IT Support Analyst

    Verified via ATS

    LambdaRemote • 19 days ago

    As an IT Support Analyst at Lambda, you will provide hands-on support and troubleshooting for hardware, software, and network issues, ensuring the smooth operation of IT infrastructure. This mid-level role requires stron…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Zip logo

    ZipRemote • 19 days ago

    This junior-level IT support role involves providing high-touch helpdesk and troubleshooting for both local and remote employees, managing hardware lifecycle and office technology, and onboarding/offboarding. You'll oper…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.