Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
54 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
39 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
39 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
38 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
24 open roles in Customer Support
- View job
Customer Success Associate - Commercial Accounts (ASEAN Market)
Verified via ATSDatadog • Singapore, Singapore • 14 days ago
This mid-level Customer Success Associate role involves managing strategic relationships with commercial accounts, focusing on retention and growth opportunities. Day-to-day responsibilities include handling customer req…
Actively hiringPopular companyModerate trust · 67 - View job
Customer Success Manager - Denver
Verified via ATSDatadog • Denver, Colorado, USA • 14 days ago
As a Customer Success Manager at Datadog, you will focus on building strong relationships with existing customers, guiding them through onboarding, and identifying growth opportunities. This mid-level role requires proac…
Actively hiringPopular companyModerate trust · 62 - View job
Customer Success Manager (French Speaking)
Verified via ATSDatadog • Dublin, Ireland • 14 days ago
As a Customer Success Manager, you will build and maintain strong relationships with existing customers, focusing on onboarding, up-selling, and cross-selling Datadog products. This mid-level role requires collaboration…
Actively hiringPopular companyTrusted employer · 72 - View job
Customer Success Associate - Commercial Accounts
Verified via ATSDatadog • Sydney, Australia • 14 days ago
As a Customer Success Associate at Datadog, you will manage strategic relationships with a high volume of customers to drive product adoption and retention. This junior to mid-level role emphasizes customer advocacy, acc…
Actively hiringPopular companyModerate trust · 62 - View job
Customer Success Manager - Boston
Verified via ATSDatadog • Boston, Massachusetts, USA • 14 days ago
As a Customer Success Manager, you will build strong relationships with existing Datadog customers through onboarding, up-selling, and cross-selling activities. You'll monitor customer usage trends to identify renewal ri…
Actively hiringPopular companyModerate trust · 62 - View job
Enterprise Customer Success Manager
Verified via ATSDatadog • Tokyo, Japan • 14 days ago
This role is a senior-level Enterprise Customer Success Manager position at Datadog, based in Tokyo, Japan, focusing on managing and supporting enterprise customers in the B2B SaaS sector. Day-to-day responsibilities inv…
Actively hiringPopular companyModerate trust · 62 - View job
Customer Success Manager - Key Accounts
Verified via ATSDatadog • Sydney, Australia • 14 days ago
This mid-to-senior Customer Success Manager role focuses on managing key accounts by building strong relationships, driving product adoption, and identifying growth opportunities through up-selling and cross-selling. The…
Actively hiringPopular companyModerate trust · 67 - View job
Enterprise Customer Success Manager
Verified via ATSDatadog • Jakarta, Indonesia • 14 days ago
This is a senior-level Enterprise Customer Success Manager role at Datadog, focused on managing strategic relationships with large enterprise customers. The role involves partnering with sales and engineering teams to on…
Actively hiringPopular companyModerate trust · 67 - View job
Director, Technical Support Engineering
Verified via ATSDatadog • Mexico City, Mexico · Sao Paulo, Brazil • 14 days ago
This is a senior director-level role overseeing the Technical Support Engineering team in LATAM, managing managers and individual contributors. Day-to-day responsibilities include mentoring teams, handling performance me…
Actively hiringPopular companyModerate trust · 67 - View job
Customer Success Associate - Boston
Verified via ATSDatadog • Boston, Massachusetts, USA • 14 days ago
As a Customer Success Associate, you'll manage strategic relationships with a high volume of Datadog customers, focusing on product adoption, retention, and identifying growth opportunities. This junior-level role involv…
Actively hiringPopular companyModerate trust · 62 - View job
Customer Success Associate - Denver
Verified via ATSDatadog • Denver, Colorado, USA • 14 days ago
This Customer Success Associate role at Datadog is a junior to mid-level position focused on managing strategic relationships with a high volume of customers to drive product adoption and retention. Day-to-day responsibi…
Actively hiringPopular companyModerate trust · 62 
View jobLawhive • Remote • 14 days ago
As a Lawyer Support Associate, you will manage the administrative details that keep operations running smoothly for lawyers at Lawhive. This junior-level role involves tasks such as sorting and filing documents, handling…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Enterprise Support Specialist (Bengaluru, India)
Verified via ATSFigma • Bengaluru, India • 14 days ago
As an Enterprise Support Specialist at Figma, you will be a founding member of the Bengaluru hub, partnering with the Enterprise Support Manager to elevate support for strategic customers. You'll diagnose technical issue…
Actively hiringPopular companyTrusted employer · 72 
View jobRiva International, Inc. • Anywhere • 14 days ago
As a Technical Support Specialist at Riva International, you will provide product support to clients worldwide, troubleshooting technical issues and ensuring customer success. This mid-level role involves methodical prob…
Moderate trust · 55- View job
Customer Success Specialist, SMB
Verified via ATSScribe • Remote • 15 days ago
This is a junior to mid-level Customer Success Specialist role supporting SMB customers in a fast-paced pooled model. Day-to-day responsibilities include onboarding new customers, managing renewals, identifying expansion…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Support Engineer (Philippines)
Verified via ATSOscilar • Remote • 15 days ago
As a Customer Support Engineer at Oscilar, you'll be the first line of technical support for customers, analyzing and resolving issues related to API integrations, SQL queries, and Python scripts. You'll collaborate with…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Customer Success Manager
Verified via ATSStripe • New York, NY • 15 days ago
As a Customer Success Manager at Stripe, you will manage a portfolio of enterprise customers, driving adoption, retention, and growth through proactive workshops, business reviews, and data-driven insights. You'll collab…
Actively hiringPopular companyTrusted employer · 72 
View jobTechnical Support Engineer (PST)
Verified via ATSNooks • Remote • 15 days ago
This mid-level Technical Support Engineer role involves providing end-user support for a B2B SaaS platform, troubleshooting complex technical issues via Slack, chat, and email, and collaborating with engineering teams to…
Remote-first cultureActively hiringPopular companyTrusted employer · 70- View job
Avalere Health • Washington DC • 15 days ago
The IT Support Technician provides onsite and remote technical support to Avalere Health employees, managing tickets for hardware, software, and network issues. This junior-level role involves daily monitoring of the inc…
Actively hiringPopular companyModerate trust · 62
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.