Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Monzo logo

    MonzoUK • 17 days ago

    As a Customer Service Adviser in the Business Banking team, you will be the first point of contact for business customers, assisting them with queries and problems primarily over the phone and in-app chat. This junior ro…

    Actively hiringTrusted employer · 70
    Full-Time
    View job
  • Pearl logo

    PearlAnywhere • 17 days agoTrending

    This role involves providing executive support and customer service in a dynamic clean energy startup. The Executive Assistant will manage executive schedules, handle communications, and assist with customer inquiries du…

    Moderate trust · 62
    View job
  • Snowflake logo

    SnowflakeRemote • 18 days ago

    As a Cloud Support Engineer at Snowflake, you will provide technical guidance and support to customers using the Snowflake AI Data Cloud. This mid-level role involves problem-solving complex issues, documenting solutions…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Snowflake logo

    SnowflakeRemote • 18 days ago

    The Staff Cloud Support Engineer at Snowflake will provide expert technical guidance and support to customers using the Snowflake Data Warehouse. This senior role involves troubleshooting complex issues, managing escalat…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Knowtex logo

    KnowtexRemote • 18 days ago

    As a Clinical Customer Success & Implementation Specialist at Knowtex, you will manage post-sale relationships with enterprise health systems, ensuring the successful integration and optimization of the voice AI platform…

    Remote-first cultureActively hiringTrusted employer · 73
    View job
  • Common Room logo

    Common RoomUSA • 18 days ago

    The Customer Success Manager at Common Room will play a crucial role in building and nurturing long-term relationships with key clients, ensuring they maximize the value from the platform. This mid to senior-level positi…

    Moderate trust · 58
    USAfull_time
    View job
  • Ever.Ag logo

    Ever.AgUSA • 18 days ago

    The VP of Customer Success at Ever.Ag is a senior leadership role focused on enhancing customer satisfaction and retention across the software division. This position involves mentoring the Customer Success team, develop…

    Moderate trust · 58
    USAfull_time
    View job
  • NoGigiddy logo

    NoGigiddyWorldwide • 18 days agoNew

    As a Remote Customer Service Representative, you will assist customers with inquiries and concerns, ensuring a positive experience during each interaction. This role is ideal for junior candidates who are motivated and e…

    Global hiringActively hiringModerate trust · 64
    View job
  • Leavitt Group logo

    Customer Service Agent

    Verified via ATS

    Leavitt GroupRemote • 18 days ago

    The Customer Service Agent at Leavitt Group is responsible for supporting clients and carriers by managing service tasks, processing renewals, and addressing policy-related inquiries. This is a full-time, remote position…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • QuickTeam logo

    QuickTeamPhilippines • 18 days ago

    As a Medical Virtual Assistant at QuickTeam, you will manage patient records using Electronic Medical Record (EMR) systems, ensuring accurate updates and maintaining confidentiality. This mid-level role requires excellen…

    $5/hourSalary disclosedModerate trust · 62
    Philippinesfull_time$5/hour
    View job
  • UserScape Inc logo

    UserScape IncWorldwide • 18 days ago

    As a Support Engineer at UserScape Inc, you will be the primary point of contact for customers using HelpSpot, providing technical support and troubleshooting various issues. This mid-level role involves managing custome…

    Global hiringModerate trust · 60
    View job
  • Affinity logo

    AffinityUK • 18 days ago

    The Customer Success Manager at Affinity is responsible for managing a portfolio of strategic customers, driving renewals and upsells while ensuring client satisfaction. This senior role involves collaborating with vario…

    Moderate trust · 68
    Full-Time
    View job
  • Enterprise Bot logo

    Enterprise BotSpain • 18 days ago

    As a Customer Success and Project Manager at Enterprise Bot, you will oversee the entire lifecycle of customer accounts, ensuring smooth onboarding and successful implementation of AI solutions. This mid-level role requi…

    Moderate trust · 68
    Full-Time
    View job
  • Patrique Mercier Recruitment PT logo

    Patrique Mercier Recruitment PTWorldwide • 18 days ago

    As a Spanish Speaking Customer Service Representative, you will provide essential support to Spanish-speaking customers of a multinational financial company. Your day-to-day responsibilities will include addressing inqui…

    Global hiringModerate trust · 58
    View job
  • Vercel logo

    VercelHybrid - San Francisco • 19 days ago

    As a Technical Support Engineer at Vercel, you will help third-party providers integrate with the Vercel Marketplace platform, providing technical guidance and troubleshooting support. This mid-level role involves collab…

    Actively hiringPopular companyTrusted employer · 72
    View job
  • Vercel logo

    VercelHybrid - San Francisco • 19 days ago

    As a Software Engineer on the Support Platform team at Vercel, you will troubleshoot and resolve complex issues across infrastructure and CI/CD pipelines while collaborating with various teams to enhance platform stabili…

    Actively hiringPopular companyTrusted employer · 72
    View job
  • Ashby logo

    AshbyRemote • 19 days ago

    The Senior Manager of Strategic Customer Success at Ashby will lead a team of Strategic Customer Success Managers focused on enhancing the experience for enterprise customers. This senior-level position involves collabor…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Vercel logo

    VercelHybrid - San Francisco • 19 days ago

    The Director of Customer Support Engineering at Vercel will lead teams across the Americas, enhancing a developer-first customer support experience. This senior-level position involves overseeing 24/7 operations, impleme…

    Actively hiringPopular companyTrusted employer · 72
    View job
  • Elevenlabs logo

    ElevenlabsUK • 19 days ago

    As a Senior Customer Success professional at ElevenLabs, you will manage relationships with 20 enterprise clients, ensuring they achieve value from our AI products. You'll lead onboarding and adoption initiatives, drive…

    Moderate trust · 58
    UKfull_time
    View job
  • Boulevard logo

    BoulevardUSA • 19 days ago

    As a Customer Support Specialist at Boulevard, you will primarily manage complex Tier 1 support tickets, assisting customers through various channels such as live chat and email. This mid-level role requires strong techn…

    $65,000 + 10% annual bonusSalary disclosedModerate trust · 62
    USAfull_time$65,000 + 10% annual bonus
    View job

Page 6 of 12

Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.