Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • NETGEAR logo

    NETGEARRemote • 13 days ago

    As a Level 2 Technical Support Engineer at NETGEAR, you will provide essential front-line support to business customers, troubleshooting and resolving moderately complex networking issues related to various NETGEAR produ…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • SupportYourApp logo

    SupportYourAppWorldwide • 14 days agoNew

    As a L1 Customer Support Consultant, you will provide exceptional customer support via emails, calls, and chats, focusing on building strong relationships and quickly resolving issues. This is a junior to mid-level role…

    Global hiringActively hiringPopular companyModerate trust · 66
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  • SupportYourApp logo

    SupportYourAppWorldwide • 14 days agoTrending

    This mid-level role involves delivering outstanding customer support via email, calls, and chats for a banking client. You'll resolve issues, build strong customer relationships, and collaborate with developers and cross…

    Global hiringActively hiringPopular companyModerate trust · 66
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  • SupportYourApp logo

    SupportYourAppWorldwide • 14 days ago

    This is a junior-level remote customer support role where you will handle inbound inquiries via email, calls, and chat for tech clients. You'll resolve issues, maintain relationships, and escalate complex cases while mee…

    Global hiringActively hiringPopular companyModerate trust · 64
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  • SupportYourApp logo

    SupportYourAppWorldwide • 14 days ago

    As a Customer Support Consultant, you will deliver outstanding support to customers via calls, chats, and emails, building strong relationships and handling sensitive data securely. This mid-level role involves using CRM…

    Global hiringActively hiringPopular companyModerate trust · 64
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  • SupportYourApp logo

    SupportYourAppWorldwide • 14 days ago

    This mid-level role involves delivering outstanding customer support via calls, chats, and emails for tech companies. You will handle sensitive data, maintain deep product knowledge, meet KPIs, and collaborate with devel…

    Global hiringActively hiringPopular companyModerate trust · 64
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  • SupportYourApp logo

    SupportYourAppWorldwide • 14 days ago

    As a Customer Support Consultant, you will handle inbound calls, emails, and chats for global tech clients, resolving issues and maintaining high satisfaction. This mid-level role requires native Swedish and strong Engli…

    Global hiringActively hiringPopular companyModerate trust · 64
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  • Jerry.ai logo

    Jerry.aiWorldwide • 14 days ago

    As a Remote Customer Support Agent, you will handle inbound calls from existing customers, process service requests like adding/removing vehicles and drivers, and answer policy-related questions. You'll work to retain po…

    Global hiringModerate trust · 60
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  • Ashby logo

    AshbyRemote • 14 days ago

    The Manager of High Touch Customer Success at Ashby will lead and develop a team of Customer Success Managers (CSMs) to enhance the customer experience. This senior role involves coaching team members, driving scalable c…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Ashby logo

    AshbyRemote • 14 days ago

    This is a mid-to-senior level role leading a team of Customer Success Managers serving Ashby's largest enterprise clients. The manager will coach CSMs, drive process optimization across the customer journey, and partner…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Agent Careers logo

    Agent CareersRemote • 14 days ago

    This mid-level role involves performing quantity takeoffs, preparing material estimates, and managing bid documentation for commercial mechanical systems like HVAC ductwork and piping. You'll collaborate with project man…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Tandem Health logo

    Tandem HealthRemote • 14 days ago

    As a Technical Customer Support Lead at Tandem Health, you will enhance the clinician support experience by leveraging AI and automation tools, primarily using Intercom. This mid-level role involves building and improvin…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Drata logo

    DrataRemote • 14 days ago

    This senior management role leads a team of Technical Support Engineers at Drata, overseeing day-to-day support operations, escalations, and SLA adherence. The manager will coach and develop talent, drive process improve…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Ramp logo

    RampRemote • 15 days ago

    The Manager of Scaled Customer Success Strategy & Operations at Ramp will lead the design and implementation of self-service onboarding and activation strategies to enhance the experience of micro SMB customers. This sen…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Leavitt Group logo

    Leavitt GroupRemote • 15 days ago

    This junior-level role supports a local insurance agency's front-office and service team by greeting clients, answering calls, scheduling appointments, posting payments, and processing mail. You'll assist account manager…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Datadog logo

    DatadogNew York, New York, USA • 15 days ago

    As an Enterprise IT Support Senior Tech at Datadog, you will provide best-in-class technical support for employees worldwide, handling endpoint devices (macOS, iOS, Chrome OS, Windows), SaaS tools (G Suite, Slack, Zoom,…

    Actively hiringPopular companyTrusted employer · 72
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  • Solink logo

    SolinkRemote • 15 days ago

    This mid-level Tech Touch Customer Success Manager role focuses on building scalable onboarding experiences, automations, and self-serve resources for a broad customer base at Solink. You will design and maintain digital…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Commure logo

    CommureRemote • 15 days ago

    This mid-level role manages day-to-day office administration, vendor relationships, and facilities for a healthcare AI company's Gurgaon office. The Administrative Lead oversees housekeeping, security, procurement, and b…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Prompt Health logo

    RCM Support Associate

    Verified via ATS

    Prompt HealthRemote • 15 days ago

    The RCM Support Associate at Prompt Health is a junior-level role focused on coordinating payer portal access, managing documentation, and supporting client onboarding for revenue cycle management operations. Day-to-day…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Juniper Square logo

    Juniper SquareRemote • 15 days ago

    This mid-level Customer Success Manager role involves managing a portfolio of 60-75 existing customer accounts, focusing on implementation, onboarding, product adoption, and renewals. You'll work closely with end-users,…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.