Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
45 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
36 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
33 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
32 open roles in Customer Support
Confluent
Empower your business with real-time data streaming using Confluent's comprehensive platform built on Apache Kafka.
20 open roles in Customer Support
- View job
Bridge, Support Operations Associate
Verified via ATSStripe • Mexico • 10 days ago
This is a mid-level operations role on a new global team, the Stripe Delivery Center, focused on building and scaling support operations. Day-to-day responsibilities include troubleshooting user issues, analyzing process…
Actively hiringPopular companyModerate trust · 67 - View job
Technical Support Specialist | LATAM
Verified via ATSDeel • Remote • 10 days ago
This mid-level Technical Support Specialist role serves as the bridge between frontline teams and engineering at Deel, focusing on resolving complex technical issues through Jira and Slack ticketing systems. The speciali…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Filestage • Worldwide • 10 days ago
This is a senior-level Customer Success Team Lead role at Filestage, where you will architect and lead the Customer Success function as the company transitions to separate CS from Account Management. Day-to-day, you will…
Global hiringActively hiringModerate trust · 60 - View job
Senior Cloud Support Engineer - SQL
Verified via ATSSnowflake • Remote • 10 days ago • Trending
This senior role involves providing 24x7 cloud support for Snowflake's data platform, troubleshooting SQL and RDBMS issues, and assisting customers with technical challenges. As a senior engineer, you will work in a dyna…
Remote-first cultureActively hiringPopular companyTrusted employer · 79 
View jobTechnical Support Associate, Weekends (Australia)
Verified via ATSWebflow • Remote • 10 days ago
This is a mid-level technical support role where you will assist Webflow customers via email, phone, and live chat using tools like Zendesk and Zoom, troubleshooting technical issues and documenting bugs. You will work i…
Remote-first cultureActively hiringPopular companyModerate trust · 65remote- View job
Acuity Insights • Anywhere • 10 days ago • New
This is a mid-level Bilingual Customer Success Manager role at Acuity Insights, where you will own a portfolio of French-speaking higher education partners, primarily in health professions like medicine and nursing. You…
Moderate trust · 62 
View jobProduct Operations & Support Associate
Verified via ATSLatent • Remote • 11 days ago
This is a mid-level Product Operations & Support Associate role on the Customer Enablement team, focusing on weekend coverage from Saturday to Wednesday. Day-to-day responsibilities include serving as the first point of…
Remote-first cultureActively hiringPopular companyTrusted employer · 70- View job
Technical Support Engineer, EMEA
Verified via ATSHorizon3.ai • Remote • 11 days ago
This mid-level Technical Support Engineer role involves diagnosing and resolving technical issues for customers, collaborating with engineering teams on product analysis, and developing automation tools like FastAPI appl…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Billing Support Specialist
Verified via ATSJobber • Remote • 11 days ago
The Billing Support Specialist is a mid-level role in the Customer Success department, focusing on resolving billing and subscription inquiries via phone, chat, and email to drive customer retention. Day-to-day, the spec…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Success Manager II | Dutch speaking
Verified via ATSDeel • Remote • 11 days ago
This senior-level role involves managing high-value strategic accounts for payroll, focusing on developing and executing comprehensive strategies for long-term success. The Customer Success Manager proactively identifies…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Technical Support Lead
Verified via ATSAnima • Remote • 11 days ago
This is a senior-level Technical Support Lead role at Anima, where you will be the first dedicated hire in this function, responsible for owning and defining world-class support operations. Day-to-day tasks include handl…
Remote-first cultureActively hiringPopular companyTrusted employer · 77 - View job
Filestage • Europe, EMEA • 11 days ago • New
This senior-level role involves leading the Customer Success team as a player-coach, managing a high-touch DACH portfolio while defining operational standards for onboarding, enablement, and health-score management. The…
Actively hiringModerate trust · 64Europe, EMEAfull_time - View job
Mid-Market Customer Success Manager
Verified via ATSSitemate • Remote • 12 days ago
This mid-market Customer Success Manager role involves owning a portfolio of SaaS customers in the construction industry, driving onboarding, retention, and growth. Day-to-day responsibilities include configuring workflo…
Remote-first cultureActively hiringPopular companyTrusted employer · 77 - View job
Strategic Customer Success Manager
Verified via ATSSitemate • Remote • 12 days ago
This is a mid to senior-level Strategic Customer Success Manager role at Sitemate, focused on managing a portfolio of SaaS customers in the construction industry. Day-to-day responsibilities include onboarding new custom…
Remote-first cultureActively hiringPopular companyTrusted employer · 77 - View job
Commercial Customer Success Manager
Verified via ATSSitemate • Remote • 12 days ago
This mid-level Commercial Customer Success Manager role involves owning a portfolio of SaaS customers in the construction industry, driving onboarding, retention, and growth. Day-to-day responsibilities include configuri…
Remote-first cultureActively hiringPopular companyTrusted employer · 77 - View job
Mid-Market Customer Success Manager - EMEA
Verified via ATSAshby • Remote • 12 days ago
This is a mid-level High Touch Customer Success Manager role focused on the EMEA region, managing a book of around 60 mid-market customers with over $1.5M in ARR. Day-to-day responsibilities include implementing, trainin…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Technical Support Engineer
Verified via ATSMasabi • Remote • 12 days ago • Trending
This mid-level Customer Technical Support Engineer role involves providing 1st and 2nd line technical support via phone and email, troubleshooting issues on the Justride platform and hardware, and collaborating with prod…
Remote-first cultureActively hiringPopular companyTrusted employer · 79 - View job
Customer Success Manager
Verified via ATSMedScout • Remote • 12 days ago
This senior Customer Success Manager role involves independently managing high-value accounts, driving the post-sales lifecycle from kickoff to renewal, and acting as a strategic partner to clients in the medical device…
Remote-first cultureActively hiringTrusted employer · 73 - View job
Technical Support Engineer
Verified via ATSHawk-Eye Innovations Ltd • Remote • 12 days ago
The Technical Support Engineer at Hawk-Eye Innovations is responsible for investigating and resolving complex technical issues across production environments, collaborating with customer-facing and engineering teams. Thi…
Remote-first cultureActively hiringPopular companyTrusted employer · 77 
View jobHead of Customer Support
Verified via ATSRuby Labs • Remote • 12 days ago
This is a senior leadership role as Head of Customer Support, responsible for leading and scaling the customer-facing operations at Ruby Labs. Day-to-day, the hire will manage a team, set strategic direction, drive KPIs…
Remote-first cultureActively hiringPopular companyTrusted employer · 77
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.