Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Aphex logo

    Customer Success Lead

    Verified via ATS

    AphexRemote • 18 days ago

    This is a senior leadership role where you'll lead a team of 5 Customer Success professionals to drive adoption, retention, and expansion of Aphex's construction planning software across Australian enterprise clients. Yo…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Aphex logo

    AphexRemote • 18 days ago

    This is a senior-level Customer Success Lead role where you will lead a team of 5 Customer Success Managers, driving adoption, retention, and expansion of Aphex's software across major construction projects in Australia.…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Elite Technology logo

    Elite TechnologyRemote • 18 days ago

    This senior leadership role involves providing strategic and tactical direction to align cloud capabilities with SaaS objectives, defining and implementing new processes for SaaS readiness, and driving team performance b…

    Remote-first cultureModerate trust · 63
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  • Datadog logo

    DatadogSeoul, South Korea • 19 days ago

    As a Customer Success Associate, you will manage a high volume of customer accounts by driving product adoption, identifying growth opportunities, and ensuring retention through strategic relationships. This mid-level ro…

    Actively hiringPopular companyModerate trust · 67
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  • Datadog logo

    DatadogBoston, Massachusetts, USA • 19 days ago

    As a Customer Success Associate, you'll manage strategic relationships with a high volume of Datadog customers, focusing on product adoption, retention, and identifying growth opportunities. This junior-level role involv…

    Actively hiringPopular companyModerate trust · 67
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  • Datadog logo

    DatadogDenver, Colorado, USA • 19 days ago

    This mid-level Federal Support Engineering role involves engaging with customers via ticketing, chat, and screensharing to resolve technical support requests and educate them on the Datadog platform. The engineer will tr…

    Actively hiringPopular companyModerate trust · 67
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  • Datadog logo

    DatadogDenver, Colorado, USA • 19 days ago

    As a Customer Success Manager at Datadog, you will focus on building strong relationships with existing customers, guiding them through onboarding, and identifying growth opportunities. This mid-level role requires proac…

    Actively hiringPopular companyModerate trust · 67
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  • Vanta logo

    VantaRemote • 19 days ago

    This senior-level role involves managing a remote APJ Support team at Vanta, focusing on resolving complex technical issues and enhancing Premium Support experiences. Day-to-day responsibilities include coaching team mem…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • SentiLink logo

    SentiLinkRemote • 19 days ago

    This senior-level role involves managing strategic accounts for bank, credit union, and fintech customers, focusing on onboarding, setting business goals, and providing consultative fraud solutions. The hire will work cl…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Confluent logo

    ConfluentRemote • 19 days ago

    This mid-level Technical Support Engineer role involves resolving customer issues with Confluent deployments, providing real-time product feedback to engineering, and improving documentation and demos. The hire will work…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Contentful logo

    ContentfulLondon, England, United Kingdom • 19 days ago

    This senior director role leads a European Customer Success team of approximately 25 members, including 2-3 direct-report managers. Day-to-day responsibilities include driving customer retention metrics, managing enterpr…

    Actively hiringPopular companyModerate trust · 67
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  • SKELAR logo

    SKELARRemote • 19 days ago

    This Customer Support Specialist role involves handling live chat support, managing customer inquiries across multiple channels, and working with CRM systems like Desk and Omnichannel. The position requires multitasking…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • n8n logo

    n8nRemote • 19 days ago

    As a Junior Support Engineer (L1), you will mainly assist community and enterprise customers, ensuring they receive top-notch support. Your responsibilities will include handling technical queries, managing tickets, and…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Immersive logo

    ImmersiveRemote • 19 days ago

    This is a senior-level Customer Success Manager role where you will manage enterprise customers in Germany throughout their lifecycle, from onboarding to renewal and upsell. You will partner with sales and product teams…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Polymarket logo

    PolymarketRemote • 19 days ago

    As an International Customer Support professional at Polymarket, you'll manage customer inquiries across various channels including live chat and Discord. This mid-level role involves developing support processes, identi…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Joist AI logo

    Joist AIRemote • 21 days ago

    This mid-level Customer Success Manager role involves managing client relationships and ensuring product adoption for Joist AI's AEC industry customers. Day-to-day responsibilities include onboarding new clients, providi…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Deel logo

    DeelRemote • 22 days ago

    This is a junior to mid-level Associate Customer Success Manager role managing up to 200 client accounts, focusing on building relationships, driving product adoption, and reducing churn. The hire will work in a growth-o…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Certn logo

    Customer Success Manager

    Verified via ATS

    CertnRemote • 22 days ago

    This mid-to-senior Customer Success Manager role involves strategic account management, including developing account plans, conducting business reviews, and handling escalated issues to maximize customer satisfaction and…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • G2 logo

    G2Remote • 22 days ago

    The Customer Success Manager, Data Solutions at G2 is responsible for building collaborative relationships with clients to ensure they maximize their use of G2's data services. This mid-level role involves consulting on…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Jobber logo

    JobberRemote • 22 days ago

    This is a mid-level Product Manager II role on the Customer Success Engineering team, focusing on building AI tools for self-service support and internal productivity. Day-to-day, the hire will lead end-to-end product de…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.