Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Leavitt Group logo

    Leavitt GroupRemote • 18 days ago

    The Commercial Lines Customer Service Agent will work closely with the Account Manager to deliver exceptional service to clients by handling inquiries, processing renewals, and assisting with claims. This junior to mid-l…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Kong Inc. logo

    Kong Inc.Remote • 18 days ago

    The Staff Customer Success Manager at Kong Inc. will lead strategic customer success initiatives, focusing on the post-sales process to enhance adoption, expansion, and risk mitigation. This senior-level role involves co…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Focused logo

    FocusedRemote • 18 days ago

    This mid-level IT Support Specialist role is the primary IT contact for employees at Focused Energy's Austin office, providing hands-on technical support for hardware, software, and connectivity issues. The specialist ow…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Binti logo

    BintiRemote • 18 days agoTrending

    The Lead Customer Success Manager at Binti is a senior role responsible for managing high-complexity Super Enterprise and Enterprise accounts. Day-to-day, the CSM will conduct Executive Business Reviews, mentor other tea…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
    View job
  • Food Service Specialties logo

    Food Service SpecialtiesWorldwide • 19 days ago

    This senior-level remote role leads accounting and operations workflows for a food distribution company. Responsibilities include reviewing financial data, auditing team work, managing accounts payable/receivable, invent…

    Global hiringModerate trust · 60
    View job
  • Ignite Reading logo

    Ignite ReadingRemote • 19 days ago

    This contract role provides first-line technical support for Ignite Reading's virtual tutoring platform, handling student technical issues (primarily audio/video) raised by tutors. The associate triages and resolves tick…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Agent Careers logo

    Agent CareersRemote • 19 days ago

    As a Customer Support & Service Coordinator, you will manage customer interactions, schedule technicians, and ensure efficient communication between clients and the team. This mid-level role requires experience in custom…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Vanta logo

    VantaRemote • 19 days ago

    As a Technical Support Engineer at Vanta, you will serve as the final technical escalation point for complex customer issues, collaborating with Support and Engineering teams. You'll provide high-touch support to premium…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Vp Rail logo

    Vp RailExeter, • 19 days ago

    This role involves delivering and collecting equipment from customers, suppliers, and other Vp businesses, providing excellent customer service. The driver will perform technical handovers, answer basic equipment queries…

    Moderate trust · 58
    View job
  • Edia logo

    EdiaRemote • 21 days ago

    This is a senior-level Enterprise Customer Success Manager role at Edia, focusing on strategic account management for high-value K-12 school districts. Day-to-day responsibilities include developing trusted advisor relat…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Edia logo

    EdiaRemote • 21 days ago

    This is a senior-level Technical Implementation Manager role on the Customer Solutions & Implementations team, serving as the first dedicated hire in this function. The role involves leading end-to-end implementation pro…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • G2 logo

    G2Remote • 22 days ago

    As an Enterprise Customer Success Manager at G2, you will manage a portfolio of enterprise customers, driving product adoption and mitigating renewal risk. You'll build strategic relationships with executive sponsors, le…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • G2 logo

    G2Remote • 22 days ago

    As a Customer Success Manager at G2, you will manage a portfolio of larger commercial accounts, driving product adoption and ensuring customers achieve measurable business outcomes. You'll act as a strategic advisor, bui…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Ashby logo

    AshbyRemote • 22 days ago

    This senior-level role leads and grows a team of Technical Support Specialists in the APAC region, shaping support strategy and processes. The manager will handle escalations, collaborate with Product and Engineering, an…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Webflow logo

    WebflowRemote • 22 days ago

    As a Customer Success Manager at Webflow, you'll build strong relationships with enterprise customers, guide them through onboarding, adoption, and renewal, and drive growth by uncovering new use cases. This mid-level ro…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    remote
    View job
  • Truelogic Software logo

    Truelogic SoftwareRemote • 22 days ago

    The Support Engineer acts as a technical bridge between Platform Engineering and Customer Experience, handling customer onboarding/offboarding, complex SQL data migrations, and resolving tier-2/3 technical escalations. T…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Moxie logo

    MoxieRemote • 22 days ago

    This senior-level role involves building and owning Moxie's entire customer support organization from the ground up, including designing an AI-powered self-service layer, hiring and leading a new Tier 1 support team, and…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Percona logo

    PerconaRemote • 22 days ago

    This mid-level role involves providing expert-level MySQL and InnoDB support to customers' DBA teams, troubleshooting complex database issues, and delivering clear findings via email, chat, or screen-sharing. You will al…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • UiPath logo

    UiPathRemote • 22 days ago

    As a Customer Success Manager for UiPath's Public Sector team, you will own the post-sale customer journey for federal clients, driving adoption of UiPath's automation and AI solutions. You will act as a trusted advisor,…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Anima logo

    Customer Success Manager

    Verified via ATS

    AnimaRemote • 22 days ago

    This is a senior Customer Success Manager role at a high-growth healthcare AI startup, where you will own a portfolio of B2B SaaS accounts end-to-end, including onboarding clinics, driving adoption, and ensuring customer…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job

Page 6 of 113

Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.