Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • AcuityMD logo

    AcuityMDBoston • 13 days ago

    This is a senior-level Customer Success Manager role at AcuityMD, focusing on strategic accounts in the MedTech industry. The hire will act as a trusted advisor, guiding users through onboarding, training, and ongoing en…

    Moderate trust · 58
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  • Destination Knot logo

    Destination KnotFlorida • 14 days ago

    This is a junior-level customer service role focused on hotel reservations, where you'll assist clients with booking and managing hotel stays from your home office. You'll work independently as part of a remote team, pro…

    Actively hiringModerate trust · 60
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  • Deel logo

    Customer Success Manager

    Verified via ATS

    DeelRemote • 14 days ago

    The Customer Success Manager for SMB at Deel will manage a high volume of small to medium-sized business accounts, focusing on building strong client relationships and identifying opportunities for revenue growth. This m…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Deel logo

    DeelRemote • 14 days ago

    This senior-level role involves managing high-value strategic accounts by developing comprehensive strategies for long-term success. Day-to-day responsibilities include proactively identifying risks, building relationshi…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Knowtex logo

    KnowtexRemote • 14 days ago

    This is a senior-level strategic leadership role where you'll design, build, and lead the complete customer support program infrastructure for Knowtex's VA healthcare partnership. You'll manage support operations end-to-…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Vanta logo

    VantaRemote • 14 days ago

    This mid-to-senior Customer Success Manager role involves guiding enterprise and mid-market customers through onboarding, implementation, and renewals using Vanta's security and compliance platform. The hire will act as…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Real logo

    RealRemote • 14 days ago

    This mid-level support role involves responding to agent inquiries via tickets and email, collaborating with team members to resolve issues, and conducting remote product walkthroughs. The hire will identify recurring pr…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Develop Health logo

    Customer Support Lead

    Verified via ATS

    Develop HealthRemote • 14 days ago

    This is a mid-level Customer Support Lead role at an early-stage startup, where you will serve as the primary point of contact for customer escalations and complex questions related to benefit verification and prior auth…

    Remote-first cultureActively hiringTrusted employer · 73
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  • SPAN logo

    Field Support Engineer

    Verified via ATS

    SPANRemote • 14 days ago

    The Field Support Engineer at SPAN is a mid-level role focused on troubleshooting complex product issues and managing field service dispatches. Daily responsibilities include coordinating with customers and installers, r…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Equip logo

    EquipRemote • 14 days ago

    This part-time remote role involves providing meal support to caregivers of eating disorder patients via a chat hotline, handling inquiries on meal planning, nutrition, and behavioral challenges. As a mid-level specialis…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Street Group logo

    Customer Success Manager

    Verified via ATS

    Street GroupRemote • 14 days ago

    As a Customer Success Manager at Street Group, you will be responsible for ensuring client success with the Street.co.uk platform, including onboarding new clients and providing ongoing support. This mid-level role requi…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Adthena logo

    Customer Success Lead

    Verified via ATS

    AdthenaRemote • 14 days ago

    As a Customer Success Lead at Adthena, you will oversee a small team of Customer Success Managers, focusing on delivering exceptional service to large Enterprise accounts. Your responsibilities include implementing best…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Coder logo

    CoderRemote • 15 days ago

    This senior role involves managing customer success for Coder's AI software development platform, guiding enterprise clients from onboarding to renewal to achieve measurable outcomes. The Customer Success Manager leads r…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • amiconsult logo

    amiconsultWorldwide • 15 days ago

    This mid-level Support Engineer role involves administering and developing Identity and Access Management solutions for clients in the DACH region. The engineer will analyze, monitor, and troubleshoot IAM processes, inte…

    Global hiringModerate trust · 58
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  • Replit logo

    ReplitRemote • 15 days ago

    As a Support Engineer II at Replit, you will work directly with customers via support tickets to solve product issues, debug problems, and provide technical guidance. You'll collaborate with a small global team to mainta…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Replit logo

    ReplitRemote • 15 days ago

    As a Support Engineer I, you will assist Replit customers by addressing technical product issues and providing guidance through support tickets. This junior-level role involves collaborating with a global team to share u…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Easy Finance Academy logo

    Easy Finance AcademyWorldwide • 15 days ago

    This mid-level Customer Success Manager role involves guiding French-speaking students through their learning journey at Easy Finance Academy, providing personalized support, addressing obstacles, and ensuring a positive…

    Global hiringModerate trust · 58
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  • Wing Assistant logo

    Wing AssistantManila, Philippines • 15 days ago

    This is a mid-level Customer Service Representative role supporting a U.S.-based telehealth company specializing in weight loss treatments. Day-to-day tasks include managing patient intake reviews, scheduling appointment…

    Moderate trust · 60
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  • Worldly logo

    WorldlyRemote • 15 days ago

    This mid-level Customer Success Associate role involves providing technical support and training for The BHive chemical management platform, handling 1st and 2nd level support tickets, and collaborating with cross-functi…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • SKELAR logo

    SKELARRemote • 15 days ago

    This senior-level Billing Quality Manager role at TENTENS Tech (SKELAR) leads end-to-end ownership of billing quality and quality control processes. Day-to-day responsibilities include managing payment flows, refunds, ch…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.