Polish Speaking Customer Service for Healthcare Industry Greece
Role Overview
As a Polish Speaking Customer Service Representative in the healthcare industry, you will provide exceptional support to Polish-speaking clients via phone, email, and chat. Your day-to-day responsibilities will include assisting clients with appointment scheduling, insurance inquiries, and handling complaints, ensuring a high level of client satisfaction. This role is suited for individuals with customer service experience and aims to make a meaningful impact on the lives of clients navigating healthcare services.
Perks & Benefits
This position offers a fully remote setup with a focus on work-life balance, including private health insurance and a performance bonus. Employees can expect fully paid training and relocation packages, along with additional perks like free Greek lessons and discounts. The company fosters a supportive culture that emphasizes professional development and client satisfaction.
Full Job Description
Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a Polish Speaking Customer Service Representative in the Healthcare industry. This role is ideal for individuals looking to make a difference in people's lives by providing exceptional service and support to Polish-speaking clients navigating healthcare services.Responsibilities Deliver high-quality customer service to Polish-speaking clients through phone, email, and chat, addressing inquiries related to healthcare services and products. Assist clients with appointment scheduling, insurance inquiries, and general healthcare questions. Provide accurate information about healthcare options and resources available to clients. Handle customer complaints and feedback in a professional manner, ensuring a high level of client satisfaction. Collaborate with healthcare professionals and internal teams to resolve issues and enhance the client experience. Maintain up-to-date knowledge of healthcare policies and procedures to assist clients effectively. Document all client interactions and maintain thorough records for compliance and reporting. Fluency in Polish and English, both written and spoken. Experience in customer service, preferably in the healthcare or related industry. Strong communication and interpersonal skills. Ability to handle sensitive information with care and maintain client confidentiality. Familiarity with healthcare services and terminology is a plus. Proficiency in customer service software and Microsoft Office applications. Detail-oriented with strong organizational and multitasking skills. Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Fully Paid Relocation Package ( flight, transfer and hotel ) Free Greek Lessons, discounts and other perks Please mention the word **SATISFYING** and tag RODguMTk4Ljk5LjE0Mw== when applying to show you read the job post completely (#RODguMTk4Ljk5LjE0Mw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
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