Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Figma logo

    FigmaSan Francisco, CA • 20 days ago

    As an Executive Assistant to the VP of Product Support, you will manage daily administrative tasks, optimize the VP's time, and enhance team operations. This senior role requires collaboration across multiple departments…

    Actively hiringPopular companyTrusted employer · 72
    View job
  • UniTrust Financial Group logo

    UniTrust Financial GroupWorldwide • 20 days agoTrending

    As a Customer Service Sales Manager, you will connect with pre-qualified leads to assess their insurance needs and provide personalized solutions. This remote role emphasizes building strong client relationships and deli…

    Global hiringModerate trust · 62
    View job
  • Deel logo

    DeelRemote • 20 days ago

    As a Technical Support Specialist at Deel, you will bridge the gap between frontline teams and engineering, focusing on resolving complex technical issues and refining escalation processes. This mid-level role requires c…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Wiz logo

    WizRemote • 20 days ago

    The Solutions Support Engineer at Wiz will provide day-to-day technical support for cloud security solutions, ensuring customer satisfaction and product functionality. This mid-level role involves collaborating with cros…

    Remote-first cultureModerate trust · 58
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  • Tenex logo

    TenexUSA • 20 days ago

    As a Customer Success Manager at Tenex, you will act as a trusted advisor to customers, ensuring they leverage the MDR platform to meet cybersecurity needs. This mid-senior level role involves managing customer relations…

    competitive salary and benefits packageSalary disclosedModerate trust · 62
    USAfull_timecompetitive salary and benefits package
    View job
  • BuildAptive, Inc. logo

    BuildAptive, Inc.USA • 20 days ago

    As a Customer Success professional at BuildAptive, Inc., you will focus on onboarding clients, developing pilot projects, and conducting field inspections. This mid-level role involves collaboration with various stakehol…

    Moderate trust · 58
    USAfull_time
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  • Snowflake logo

    SnowflakeRemote • 20 days ago

    The Principal Technical Program Manager for Support Systems at Snowflake is a senior role focused on leading strategic programs within the Customer Experience Engineering team. This position involves planning and managin…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • BPM LLP logo

    BPM LLPUnited States • 20 days ago

    As a NetSuite Senior Support Consultant, you will be responsible for providing expert support and optimization for NetSuite environments, focusing on service-centric modules. You'll work closely with clients to troublesh…

    Moderate trust · 58
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  • Replit logo

    Premium Support Engineer

    Verified via ATS

    ReplitRemote • 20 days ago

    As a Premium Support Engineer at Replit, you will provide high-priority technical support to our most valuable customers, addressing complex product issues and ensuring timely resolutions. This senior-level role requires…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Braintrust logo

    BraintrustRemote • 21 days ago

    As a Developer Support Engineer at Braintrust, you will diagnose and resolve technical issues for developers using API and SDKs, primarily in Python or TypeScript. This mid-to-senior level role requires strong problem-so…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Nivoda logo

    NivodaUSA • 21 days ago

    As a Customer Support Executive at Nivoda, you will handle customer inquiries via live chat, WhatsApp, and email, addressing issues related to logistics, orders, and website bugs. This mid-level role requires strong comm…

    $40k - $44k per annumSalary disclosedModerate trust · 62
    USAfull_time$40k - $44k per annum
    View job
  • Freshpaint logo

    FreshpaintUSA • 21 days ago

    As a Support Engineer at Freshpaint, you will be responsible for resolving technical customer issues and ensuring they receive effective support for a complex product. This mid-level role requires you to collaborate with…

    competitive pay + generous equitySalary disclosedModerate trust · 62
    USAfull_timecompetitive pay + generous equity
    View job
  • Deel logo

    DeelRemote • 21 days ago

    The HR Experience Specialist is responsible for managing the entire employee lifecycle, including onboarding, offboarding, and performance management for EOR employees in the APAC region. This mid-level role involves pro…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Whisker Labs logo

    Whisker LabsUSA • 22 days ago

    The Technical Support Specialist at Whisker Labs is responsible for providing phone and email support to customers, troubleshooting technical issues, and ensuring smooth service delivery. This role, suited for candidates…

    Moderate trust · 58
    USAfull_time
    View job
  • Healthaxis logo

    HealthaxisUSA • 23 days ago

    As a Customer Service Representative at Healthaxis, you will handle member and provider calls regarding claims and benefits, ensuring timely and accurate responses. This is a junior-level position that requires a minimum…

    Moderate trust · 58
    USAfull_time
    View job
  • Replit logo

    Support Manager

    Verified via ATS

    ReplitRemote • 24 days ago

    As a Support Manager at Replit, you will lead a global team responsible for account, billing, and social media support, focusing on user interactions across various platforms. This senior role emphasizes operational disc…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Mercor logo

    MercorUSA • 24 days ago

    As a First-Line Supervisor of Office and Administrative Support Workers at Mercor, you will independently create and review deliverables related to AI research. This senior-level role involves diagnosing and solving real…

    $80 - $120 usd hourlyActively hiringPopular companySalary disclosedModerate trust · 66
    USAcontract$80 - $120 usd hourly
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  • Perplexity logo

    PerplexityRemote • 24 days ago

    The Customer Success Engineer at Perplexity AI will be responsible for providing expert technical support to strategic enterprise accounts, focusing on troubleshooting complex issues related to the company's API and prod…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • 1Password logo

    1PasswordRemote • 26 days ago

    As a Team Manager of Customer Success for the Enterprise segment at 1Password, you will coach and develop a team focused on driving adoption, retention, and growth among organizations with over 3,000 employees. This seni…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
    View job
  • Figma logo

    FigmaLondon, England • 27 days ago

    As a Technical Account Manager, you will be the technical liaison for Figma's largest customers, focusing on onboarding, API integrations, and custom plugin development. This senior-level role requires collaboration with…

    Actively hiringPopular companyTrusted employer · 72
    View job

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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.