Remote Customer Support Jobs

Rain • Remote • 26 days ago

As a Fraud Risk Support Analyst at Rain, you will be the primary contact for fraud escalations, using SQL to investigate anomalies and document findings. You'll work with Visa tools, recommend rule changes, and collabora…

Handshake • Remote • 26 days ago

The IT Support Analyst at Handshake will provide Tier 1 and Tier 2 support for a distributed workforce, resolving technical issues related to hardware, SaaS applications, and collaboration tools. This mid-level role invo…

Wing • Dallas, Dallas, Texas, United States • 26 days ago

This senior-level remote role manages a team of Flight Operations Support Coordinators, overseeing vendor relationships, workforce management, and scheduling for Wing's drone delivery operations. The manager ensures oper…

Ashby • Remote • 26 days ago

This is a mid-level Product Support Engineer role focused on providing technical support for Ashby's hiring software platform. Day-to-day responsibilities include troubleshooting integration issues, investigating API inq…

Ashby • Remote • 26 days ago

As a Product Support Engineer at Ashby, you will diagnose and resolve technical issues for customers, ensuring high satisfaction through effective communication and problem-solving. This mid-level role involves collabora…

Everfield • Remote • 26 days ago

As an IT Support Specialist at Everfield, you will provide technical support via phone and written communication to customers and partners, ensuring their issues are resolved efficiently. This is a junior to mid-level ro…

Re Lytics Hires • عسير, عسير السعودية • 26 days ago

This remote Customer Support Specialist role focuses on providing high-quality support to Arabic-speaking customers via email, chat, and phone. You will handle inquiries, troubleshoot issues, document interactions in CRM…

Markelic LLC • Bachelor, • 27 days ago

As an Apply Support Engineer at Markelic LLC, you will be responsible for providing technical support to customers, troubleshooting issues, and ensuring smooth application performance. This mid-level role requires 2-3 ye…

Liberty Mutual Insurance • Anywhere • 28 days ago

This remote role involves providing timely and accurate customer service to policyholders and agents for Personal Lines products. You will independently solve policy-related problems, escalate issues as needed, and ensur…

Resource Guru • Greater London, • 28 days ago

This role is for a Customer Support Specialist to join a small, fully remote team at Resource Guru, a SaaS scheduling tool. You'll handle customer inquiries via email, troubleshoot issues, and collaborate with product an…

Braintrust • Remote • 29 days ago

This mid-to-senior role involves providing technical support to developers using Braintrust's observability platform, troubleshooting API/SDK issues in Python or TypeScript, and collaborating with Engineering to resolve…

Supabase • Remote • 29 days ago

This mid-level Support Engineer role involves providing developer support for Supabase's platform, including triaging cases, monitoring feedback channels, and collaborating with product teams. The position requires 3+ ye…

Addi • Remote • 29 days ago

This mid-level customer support analyst role involves providing high-quality support to customers and partners across multiple channels, aiming for first-contact resolution and efficient issue handling. The analyst works…

1Password • Remote • 29 days ago

As a Workplace Support Specialist at 1Password, you will be the primary IT presence in the Austin office, responsible for delivering exceptional technology support and managing office systems. This mid-level role involve…

Supabase • Remote • 29 days ago

As a Support Engineer at Supabase, you will provide world-class developer support, responding to inquiries across billing, pre-sales, optimization, and implementation. You'll triage cases, monitor feedback channels like…

Supabase • Remote • 29 days ago

This mid-level Support Engineer role involves providing timely developer support for Supabase's platform, including triaging cases, monitoring feedback channels like GitHub, and collaborating with product teams to improv…

Masabi • Remote • 29 days ago

As a Customer Success Manager at Masabi, you will manage a portfolio of transport operators and authorities across the UK, ensuring their success with the company's fare collection products. This mid-level role involves…

Parkade • Remote • 29 days ago

This senior-level role involves owning the full post-sales lifecycle for enterprise property management accounts, including multifamily communities with 200+ units and commercial office portfolios. You'll drive product a…

Revolut • دبي, دبي الإمارات العربية المتحدة • 29 days ago

As a Phone Support Specialist at Revolut, you will be the first point of contact for customers, providing seamless support over the phone. You'll handle customer issues, collaborate with international teams, and contribu…

SoSafe GmbH • Remote • 29 days ago

As the Enterprise Customer Success Team Lead DACH at SoSafe, you will lead and coach a team of Enterprise Customer Success Managers, driving performance against key metrics like gross retention and expansion. You will bu…