Remote Customer Support Jobs

Kong Inc. • Remote • 17 days ago

This mid-to-senior role involves managing a portfolio of commercial customers in a dynamic, fast-paced startup environment as part of the Customer Experience team. Day-to-day responsibilities include coaching customers t…

Versaterm • Anywhere • 17 days ago

This is a senior Customer Success Manager role focused on public safety drone technology, requiring expertise in UAS programs and FAA regulations. The CSM acts as a trusted advisor to agencies, managing deployment, adopt…

Dataiku • Singapore • 19 days ago

This senior-level Technical Support Engineer role involves solving complex technical issues for APJ and global customers, including installation, security, and integration with big data technologies. Day-to-day responsib…

Vanta • Remote • 20 days ago

This mid-level Salesforce Administrator role involves managing complex support issues for GTM systems like Salesforce, Outreach, LeanData, and Nue, while driving process improvements and contributing to sprint-based proj…

A Place for Mom • Remote • 20 days ago

This senior-level role manages a team of Customer Success Managers to drive retention and engagement for home care agencies, focusing on implementing processes, building relationships, and analyzing data to improve custo…

CloudZero • Remote • 20 days ago

This senior-level role involves managing the entire customer journey from onboarding to renewal and expansion for a B2B SaaS platform. The Customer Success Manager builds strategic relationships with stakeholders, includ…

Sibill • Remote • 20 days ago

This junior role involves supporting end-to-end recruitment processes, including screening CVs, coordinating interviews, and managing candidate communications through an ATS. You will also assist with HR operations such…

Toptal • Worldwide • 20 days ago

This is a mid-level customer service role where the representative handles daily inquiries via phone, email, and chat, resolving issues and maintaining records to ensure a positive customer experience. They work independ…

Webflow • Remote • 20 days ago

This mid-level Customer Support Operations Engineer role involves building and maintaining tools to automate tasks and improve efficiency for customer support teams, such as integrating AI into Zendesk and developing plu…

Ashby • Remote • 20 days ago

This is a mid-level Product Support Engineer role focused on providing technical support for Ashby's hiring software platform. Day-to-day responsibilities include troubleshooting integration issues, investigating API inq…

Remote • Remote • 20 days ago

As a Customer Success Manager, you will manage the entire customer lifecycle, focusing on building strong relationships and ensuring customer retention. This mid-level role involves collaborating with sales, delivering b…

Cloudflare • Hybrid • 20 days ago

This is a mid-to-senior Customer Success Manager role at Cloudflare, responsible for managing post-sale experiences for ANZ customers. Day-to-day, you'll build relationships, drive adoption of Cloudflare solutions, condu…

Cloudflare • Hybrid • 20 days ago

This senior-level Customer Success Manager role involves managing and growing Cloudflare's customer base in Thailand, serving as the primary point of contact and trusted advisor. Day-to-day responsibilities include build…

Comply • United States • 20 days ago

The Customer Support Representative will act as a liaison between clients and internal teams, managing client account activations and ensuring exceptional customer satisfaction. This is a junior to mid-level role that re…

Allica Bank • Remote • 20 days ago

This mid-level role involves converting warm leads into funded business accounts through telephone-based sales and onboarding for SMEs. The Customer Success Executive manages the full onboarding journey, identifies banki…

Docker • Remote • 20 days ago

This senior role involves optimizing support operations and tech stack through data analysis and process improvements. Day-to-day responsibilities include building and maintaining Salesforce functionality for case manage…

Knowtex • Remote • 20 days ago

The Customer Support Lead at Knowtex will oversee the support function for VA clinicians using the voice AI documentation platform. This senior role involves managing the support operations, building a team, and ensuring…

People Data Labs • Remote • 21 days ago

This mid-level Customer Support Specialist role involves providing first-line technical support for data products, handling customer inquiries via email, Slack, and Zoom, and managing tickets in Zendesk. The hire will tr…

Datadog • Singapore, Singapore • 21 days ago

This senior-level role involves leading and developing a team of managers across the APJ region, focusing on customer success and retention. Day-to-day responsibilities include coaching first-line managers, leveraging da…

Float • Remote • 21 days ago

As a Customer Success Manager at Float, you will ensure customers successfully adopt and maximize the value of the Float platform. You will build relationships, manage customer health signals, and drive product adoption…