Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • SKELAR logo

    SKELARRemote • 17 days ago

    This Customer Service Specialist role at SKELAR involves handling customer inquiries via chat and email, troubleshooting technical issues like login problems and file uploads, and providing billing support. The position…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • TTEC Digital logo

    TTEC DigitalHyderabad • 17 days ago

    As a Tier II/III UC Support Engineer at TTEC Digital, you will serve as the primary point of contact for customer support requests, handling advanced troubleshooting of Unified Communications systems including Microsoft…

    Moderate trust · 58
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  • Mural Group logo

    Mural GroupRemote • 17 days ago

    You will lead and coach a team of 8 Customer Success Managers across EMEA and APAC, driving adoption, value realization, and risk mitigation for mid-market and strategic customers. Day-to-day you'll set expectations, pro…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Emora Health logo

    Emora HealthAnywhere • 17 days ago

    As an early member of the operations and support team, you will directly communicate with clients and families to manage onboarding, scheduling, and ongoing care, while partnering with therapists for care coordination. Y…

    Actively hiringPopular companyModerate trust · 62
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  • Wishpond Technologies logo

    Wishpond TechnologiesBrazil • 17 days ago

    As a Customer Success Manager at SalesCloser.ai, you will manage a high-volume portfolio of SMB and mid-market accounts, driving engagement through scalable programs like email sequences, webinars, and in-app flows. You'…

    Moderate trust · 58
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  • Nooks logo

    NooksRemote • 18 days ago

    As a Technical Support Manager at Nooks, you will lead a team of experienced support professionals to ensure customer satisfaction and operational excellence for the AI Sequencing product line. Your role involves managin…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Snowflake logo

    SnowflakeRemote • 18 days ago

    This senior leadership role (RVP level) owns the regional paid support offerings at Snowflake, leading the Designated Support Engineer (DSE) team to deliver proactive, advisory-led support and drive revenue through attac…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Watershed logo

    WatershedRemote • 18 days ago

    As a Strategic Customer Success Manager, you will own the success of a small set of high-value Fortune 500 customers by driving retention, growth, and impact through trusted executive relationships. This senior role invo…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Deepgram logo

    DeepgramRemote • 18 days ago

    This senior-level Customer Success Engineer role involves acting as a technical expert and strategic advisor for enterprise customers in the APAC region, focusing on driving adoption, solving technical challenges, and id…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Careers In Travel | Destination Planners logo

    Careers In Travel | Destination PlannersIndiana • 18 days ago

    As a Travel Support Advisor, you will assist clients with their travel planning by providing support for reservations, itinerary details, and addressing travel-related inquiries. This junior to mid-level role involves wo…

    Actively hiringPopular companyModerate trust · 62
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  • Careers In Travel | Destination Planners logo

    Careers In Travel | Destination PlannersMaryland • 18 days ago

    This junior-level role involves providing administrative and client-facing support for itinerary organization, scheduling, and documentation. Day-to-day tasks include communicating with clients to confirm details and upd…

    Actively hiringPopular companyModerate trust · 62
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  • Boom Entertainment logo

    Boom EntertainmentRemote • 20 days ago

    This mid-level Customer Support Representative role at Boom Entertainment involves handling high-volume live support via email and chat (Zendesk, Intercom) for a daily fantasy sports platform. You'll resolve contest, acc…

    Remote-first cultureModerate trust · 61
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  • Masabi logo

    MasabiRemote • 20 days ago

    As a Customer Technical Support Engineer at Masabi, you'll serve as the primary contact for 1st and 2nd line support via phone and email, diagnosing and troubleshooting incidents across the Justride platform and hardware…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • CipherHealth logo

    CipherHealthRemote • 20 days ago

    As a Customer Success Manager at CipherHealth, you will partner with health system executives and clinical leaders to drive retention and growth by leveraging your healthcare expertise and technical fluency. You'll engag…

    Remote-first cultureModerate trust · 61
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  • Semperis logo

    SemperisRemote • 21 days ago

    This senior leadership role leads the Americas Customer Success team, managing managers and directors to drive retention, expansion, product adoption, and value realization for enterprise and strategic cybersecurity cust…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Close logo

    CloseRemote • 21 days ago

    This mid-level Support Engineer role involves handling technical support tickets during US business hours, focusing on API issues, data migrations, and integrations. The engineer will build Python scripts and automation…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Sona (getsona.com) logo

    Head of Customer Success

    Verified via ATS

    Sona (getsona.com)Remote • 21 days ago

    As the first Head of Customer Success at Sona, you'll lead and grow the CSM team, own end-to-end customer experience post-implementation, and drive renewal and expansion processes. You'll manage your own enterprise accou…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • PHIL, Inc. logo

    PHIL, Inc.Remote • 21 days ago

    This mid-level Pharmacy Technician role involves troubleshooting prescription reroutes, verifying insurance, and communicating with partners to support the prescription lifecycle. Day-to-day tasks include using pharmacy…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Horizon3.ai logo

    Horizon3.aiRemote • 21 days ago

    As a Senior Customer Success Manager for EMEA at Horizon3.ai, you will manage a portfolio of high-value customers, serving as their primary post-sales technical advisor. Your role involves driving product adoption, guidi…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Allica Bank logo

    Allica BankRemote • 21 days ago

    The Senior IT Support Engineer at Allica Bank is responsible for leading the Technology Service Desk, acting as a primary escalation point for technical issues, and mentoring junior IT Support Engineers. This senior role…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.