Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
62 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
45 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
44 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
43 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
25 open roles in Customer Support
- View job
Customer Success Manager, Enterprise - Central or East Regions
Verified via ATSVanta • Remote • 19 days ago
As an Enterprise Customer Success Manager at Vanta, you will manage 40 enterprise customers ($3M ARR) in the Central/East regions, guiding them through onboarding, implementation, product adoption, and value-driven renew…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Manager, Product Support
Verified via ATSEquip • Remote • 19 days ago
As Manager of Product Support at Equip, you'll lead a remote support team, oversee daily operations and capacity management, and develop SOPs and knowledge base documentation. You'll act as the primary escalation point f…
Remote-first cultureActively hiringPopular companyTrusted employer · 77 - View job
Product Support Engineer - Americas
Verified via ATSAshby • Remote • 19 days ago
As a Product Support Engineer at Ashby, you will diagnose and resolve technical issues for customers, ensuring high satisfaction through effective communication and problem-solving. This mid-level role involves collabora…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobSenior Manager, Customer Success (Healthcare)
Verified via ATSTonal • Remote • 20 days ago
This senior individual contributor role manages Tonal's strategic healthcare accounts, serving as the clinical voice in commercial relationships with PT clinics, hospital systems, and performance medicine practices. Day-…
Remote-first cultureActively hiringPopular companyTrusted employer · 75- View job
Senior Manager, Technical Support - Mexico
Verified via ATSDrata • Remote • 20 days ago
The Senior Manager, Technical Support at Drata will lead a team responsible for delivering exceptional support for a complex platform. This senior-level role involves overseeing support managers and driving operational e…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Manager, Technical Support - Mexico
Verified via ATSDrata • Remote • 20 days ago
Drata is hiring a Manager, Technical Support for Mexico to lead a team of support engineers, overseeing daily operations, escalations, and process improvements. This mid-level management role involves coaching team membe…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Associate Technical Support Engineer - Mexico
Verified via ATSDrata • Remote • 20 days ago
As an Associate Technical Support Engineer, you will provide first- and second-line support for Drata's compliance automation platform, handling Tier 1 and Tier 2 technical issues via Intercom and Jira. You'll collaborat…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Associate Technical Support Engineer - AUS
Verified via ATSDrata • Remote • 20 days ago
This entry-level Associate Technical Support Engineer role at Drata involves providing first- and second-line technical support for the Drata compliance automation platform, including triaging issues, resolving standard…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - T
- View job
Rimini Street • Worldwide • 20 days ago • New
This senior-level role provides remote-based support for mission-critical Oracle EBS applications, focusing on ASCP (Advanced Supply Chain Planning) modules. Daily tasks include troubleshooting, configuring, and customiz…
Global hiringActively hiringModerate trust · 64 - UView job
UN Remote Jobss • Ukhrul, • 20 days ago
The Global Project Coordinator connects country offices with global headquarters, managing cross-regional initiatives across Africa, Asia, and the Americas. This mid-level role involves coordinating projects, ensuring al…
Moderate trust · 55 - View job
Analyste – Opérations et soutien / Operations & Support Analyst
Verified via ATShims & hers • Remote • 20 days ago
This operations and support analyst role involves providing timely and accurate responses to customer inquiries via email and chat, navigating various customer service platforms, and analyzing data to identify trends and…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Manager, Customer Success, Scale EMEA (f/m/d)
Verified via ATSContentful • London, London, United Kingdom • 20 days ago
This senior manager role leads the Scale Customer Success team in EMEA, overseeing renewals and customer success motions. The manager will recruit, coach, and develop a high-performing team, design scalable engagement st…
Actively hiringPopular companyModerate trust · 67 - View job
Customer Support Engineer (f/m/d)
Verified via ATSContentful • Berlin, Berlin, Germany • 20 days ago
As a Customer Support Engineer at Contentful, you'll work directly with developers to troubleshoot and resolve technical issues related to their use of Contentful's APIs and SDKs. You'll handle ticket-based support, esca…
Actively hiringPopular companyModerate trust · 67 - View job
Senior Customer Success Manager (f/m/d)
Verified via ATSContentful • Berlin, Berlin, Germany • 20 days ago
As a Senior Customer Success Manager, you will manage 20-30 enterprise accounts in the EMEA region, acting as a trusted advisor to ensure customers achieve technical and business goals with Contentful's platform. Your da…
Actively hiringPopular companyModerate trust · 62 - View job
Senior Customer Success Manager, Strategic Accounts
Verified via ATSMURAL • Remote • 20 days ago
This senior role manages a portfolio of 15 strategic enterprise accounts, driving post-sale strategy and ensuring value realization through structured engagement cadences. The CSM conducts use-case discovery, interprets…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Mid-Market Customer Success Manager - America
Verified via ATSAshby • Remote • 20 days ago
As a High Touch Customer Success Manager at Ashby, you will onboard and support mid-market customers, ensuring they effectively adopt and utilize the Ashby platform. You will work closely with a team of seven CSMs, manag…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Support Engineer
Verified via ATSG2i Inc. • Remote • 20 days ago
As a Client Support Engineer, you'll serve as the primary technical contact for financial institution partners, diagnosing and resolving issues related to API behavior, payment processing, and operational workflows. You'…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Senior Support Engineer
Verified via ATSSnowflake • Remote • 20 days ago
This senior-level role involves providing global IT support, managing tickets in ServiceNow, troubleshooting technical issues, and supporting executive-level users. You will also handle new hire onboarding, maintain inve…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 
View jobSenior Technical Support Specialist, Integrations
Verified via ATSTop Hat • Remote • 21 days ago
As a Senior Technical Support Specialist, you will own the technical setup, configuration, and data mapping for integrating Top Hat with institutional Learning Management Systems. You'll troubleshoot system-level integra…
Remote-first cultureActively hiringPopular companyTrusted employer · 75
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.