Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • HealthSherpa logo

    HealthSherpaRemote • 12 days agoTrending

    This seasonal role involves taking calls from insurance agents, troubleshooting the HealthSherpa platform, and answering questions about ACA enrollment. As a bilingual (English/Spanish) support representative, you'll hel…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • HealthSherpa logo

    HealthSherpaRemote • 12 days agoTrending

    This seasonal bilingual support role involves taking calls from insurance agents across the US, helping them troubleshoot the HealthSherpa platform and navigate the ACA enrollment process. As a junior-level team member,…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • HealthSherpa logo

    HealthSherpaRemote • 12 days agoTrending

    This seasonal role involves taking calls from insurance agents across the U.S., helping them navigate HealthSherpa's platform to enroll clients in ACA coverage. You'll troubleshoot technical issues, answer questions abou…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • HealthSherpa logo

    HealthSherpaRemote • 12 days agoTrending

    This seasonal bilingual Agent Support Representative role involves taking calls from insurance agents across the U.S., helping them navigate the HealthSherpa platform to enroll clients in ACA health coverage. You'll trou…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • HealthSherpa logo

    HealthSherpaRemote • 12 days agoTrending

    This seasonal role involves taking inbound calls from insurance agents across the U.S., troubleshooting platform issues, answering questions about ACA enrollment, and providing empathetic support. As a bilingual represen…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
    View job
  • HealthSherpa logo

    HealthSherpaRemote • 12 days agoTrending

    This seasonal role involves taking calls from insurance agents across the country to help them troubleshoot HealthSherpa's platform and navigate the ACA enrollment process. As an Agent Support Representative, you'll spen…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
    View job
  • HealthSherpa logo

    HealthSherpaRemote • 12 days agoTrending

    This seasonal role involves taking inbound calls from insurance agents across the US, troubleshooting the HealthSherpa platform, and answering questions about ACA enrollment applications and referrals. As an Agent Suppor…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
    View job
  • HealthSherpa logo

    HealthSherpaRemote • 12 days agoTrending

    This seasonal role involves taking inbound calls from insurance agents across the US, troubleshooting the HealthSherpa platform, and answering questions about ACA enrollment and applications. You'll provide efficient, em…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
    View job
  • HealthSherpa logo

    HealthSherpaRemote • 12 days agoTrending

    As a Seasonal Agent Support Representative, you will assist insurance agents by troubleshooting platform issues and guiding them through the ACA enrollment process. This role is a customer service position within a colla…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • HealthSherpa logo

    HealthSherpaRemote • 12 days agoTrending

    This seasonal role involves taking calls from insurance agents nationwide to help them troubleshoot the HealthSherpa platform, answer questions about ACA enrollment, and resolve application issues. As a member of the Age…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
    View job
  • HealthSherpa logo

    HealthSherpaRemote • 12 days agoTrending

    As a Seasonal Agent Support Representative, you will spend your day in a queue taking calls from insurance agents across the country, helping them troubleshoot the HealthSherpa platform and answer questions about ACA enr…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
    View job
  • Ashby logo

    AshbyRemote • 13 days ago

    As a Customer Success Manager for APAC at Ashby, you will oversee the implementation and ongoing support for a defined group of strategic enterprise customers. This senior-level role involves building strong relationship…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Leavitt Group logo

    Customer Service Rep

    Verified via ATS

    Leavitt GroupRemote • 13 days ago

    This is a customer service role within an insurance agency, where you will assist clients by processing policy changes, issuing certificates, providing quotes, and supporting sales agents. The role requires obtaining a P…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Datadog logo

    DatadogBoston, Massachusetts, USA • 13 days ago

    As a Customer Success Associate at Datadog, you will manage a high volume of accounts, focusing on retention and expansion by identifying customer needs, driving product adoption, and resolving issues such as technical e…

    Actively hiringPopular companyTrusted employer · 72
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  • Nooks logo

    NooksRemote • 13 days ago

    As a Technical Support Engineer at Nooks, you will provide high-touch support to APAC customers via Slack, live chat, and email, troubleshooting complex B2B SaaS platform issues and collaborating with engineering and pro…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • HealthSherpa logo

    HealthSherpaRemote • 13 days agoTrending

    As a Seasonal Agent Support Representative, you will take inbound calls from insurance agents across the U.S., troubleshooting platform issues and answering questions about ACA enrollment applications and referrals. This…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
    View job
  • HealthSherpa logo

    HealthSherpaRemote • 13 days agoTrending

    As a Seasonal Bilingual Agent Support Representative, you will assist insurance agents by answering calls, troubleshooting issues on the platform, and guiding them through the ACA enrollment process. This role is suited…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
    View job
  • Adaptive Security logo

    Customer Success Manager

    Verified via ATS

    Adaptive SecurityRemote • 13 days ago

    As a Customer Success Manager at Adaptive Security, you will be responsible for overseeing customer implementation, onboarding, and support processes, ensuring clients derive lasting value from the platform. This mid-lev…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • HealthSherpa logo

    HealthSherpaRemote • 13 days agoTrending

    This seasonal role involves managing a team of 10-12 remote support staff, monitoring performance metrics like AHT and CSAT, handling first-level escalations, and collaborating with cross-functional teams to improve proc…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • Lawhive logo

    LawhiveRemote • 13 days ago

    As a Lawyer Support Associate, you will manage the administrative details that keep operations running smoothly for lawyers at Lawhive. This junior-level role involves tasks such as sorting and filing documents, handling…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.