Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Wemolo logo

    WemoloRemote • 9 days ago

    This senior role involves managing B2B customer success for a smart camera system, focusing on smooth onboarding, enabling clients as product experts, and building strong relationships through proactive check-ins. The hi…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Crisp logo

    CrispEMEA, APAC • 9 days agoNew

    This senior-level role involves building and structuring the Customer Success function across EMEA, LATAM, and APAC, including designing onboarding frameworks, managing strategic accounts, and driving product adoption. T…

    $55k - $65kSalary disclosedModerate trust · 68
    EMEA, APACfull_time$55k - $65k
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  • Everfield logo

    EverfieldRemote • 9 days ago

    As a Support Team Member at Everfield, you will be the first point of contact for clients in the gastronomy and hotel industry, providing expert assistance via phone, video calls, and remote support. This junior to mid-l…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Stripe logo

    Customer Success Manager

    Verified via ATS

    StripeBerlin • 9 days ago

    As a Customer Success Manager at Stripe, you will be responsible for managing the post-sales lifecycle for customers, ensuring they derive maximum value from the platform. This senior-level role involves building relatio…

    Actively hiringPopular companyTrusted employer · 72
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  • Ben logo

    Customer Support Agent

    Verified via ATS

    BenRemote • 9 days ago

    As a Customer Support Agent at Ben, you will be responsible for providing exceptional service to users by resolving technical and product-related challenges through various communication channels. This mid-level role wil…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Contentful logo

    Customer Success Manager

    Verified via ATS

    ContentfulDenver, Colorado, United States • 10 days ago

    As a Customer Success Manager at Contentful, you will act as a strategic partner for key clients, guiding them to maximize the value of the platform and achieve their digital experience goals. This senior-level role invo…

    Actively hiringPopular companyTrusted employer · 72
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  • Datadog logo

    DatadogTokyo, Japan • 10 days ago

    This role is a senior-level Enterprise Customer Success Manager position at Datadog, based in Tokyo, Japan, focusing on managing and supporting enterprise customers in the B2B SaaS sector. Day-to-day responsibilities inv…

    Actively hiringPopular companyModerate trust · 62
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  • Datadog logo

    DatadogDublin, Ireland • 10 days ago

    This is a senior-level Enterprise Customer Success Manager role focused on ensuring a seamless experience for large customers with 5,000+ employees. The manager partners with the Enterprise Sales team to support onboardi…

    Actively hiringPopular companyTrusted employer · 72
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  • Datadog logo

    DatadogBoston, Massachusetts, USA • 10 days ago

    As a Customer Success Associate, you'll manage strategic relationships with a high volume of Datadog customers, focusing on product adoption, retention, and identifying growth opportunities. This junior-level role involv…

    Actively hiringPopular companyModerate trust · 62
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  • Datadog logo

    DatadogDublin, Ireland • 10 days ago

    This junior-level Customer Success Associate role involves managing a high volume of customer accounts to drive product adoption and retention. Day-to-day responsibilities include identifying growth opportunities, handli…

    Actively hiringPopular companyTrusted employer · 72
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  • Datadog logo

    DatadogTokyo, Japan • 10 days ago

    As a Customer Success Associate at Datadog, you will manage strategic relationships with a high volume of customers, focusing on product adoption, retention, and identifying growth opportunities. This junior-level role i…

    Actively hiringPopular companyModerate trust · 62
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  • Datadog logo

    DatadogBoston, Massachusetts, USA • 10 days ago

    This senior-level Director role involves hiring and developing multiple Customer Success teams, coaching managers and individual contributors to enhance customer experience and retention. Day-to-day responsibilities incl…

    Actively hiringPopular companyModerate trust · 67
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  • Datadog logo

    DatadogMexico City, Mexico · Sao Paulo, Brazil • 10 days ago

    This is a senior director-level role overseeing the Technical Support Engineering team in LATAM, managing managers and individual contributors. Day-to-day responsibilities include mentoring teams, handling performance me…

    Actively hiringPopular companyTrusted employer · 72
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  • Datadog logo

    DatadogDenver, Colorado, USA • 10 days ago

    As a Customer Success Manager at Datadog, you will focus on building strong relationships with existing customers, guiding them through onboarding, and identifying growth opportunities. This mid-level role requires proac…

    Actively hiringPopular companyModerate trust · 62
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  • Datadog logo

    DatadogBoston, Massachusetts, USA • 10 days ago

    As a Customer Success Manager, you will build strong relationships with existing Datadog customers through onboarding, up-selling, and cross-selling activities. You'll monitor customer usage trends to identify renewal ri…

    Actively hiringPopular companyModerate trust · 62
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  • Datadog logo

    DatadogDublin, Ireland • 10 days ago

    This mid-level Customer Success Manager role involves proactively driving product adoption and building strong relationships with existing customers through onboarding, upselling, and cross-selling. The hire will partner…

    Actively hiringPopular companyModerate trust · 67
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  • Datadog logo

    DatadogDublin, Ireland • 10 days ago

    This is a senior-level Enterprise Customer Success Manager role at Datadog, focusing on managing strategic relationships with large enterprise customers, particularly in Swiss markets. The role involves proactively drivi…

    Actively hiringPopular companyModerate trust · 67
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  • Datadog logo

    DatadogDenver, Colorado, USA • 10 days ago

    This is a senior-level Enterprise Customer Success Manager role focused on managing strategic relationships with large corporate accounts. The role involves proactively driving product adoption, analyzing usage data to i…

    Actively hiringPopular companyTrusted employer · 72
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  • Datadog logo

    DatadogDenver, Colorado, USA • 10 days ago

    This Customer Success Associate role at Datadog is a junior to mid-level position focused on managing strategic relationships with a high volume of customers to drive product adoption and retention. Day-to-day responsibi…

    Actively hiringPopular companyModerate trust · 62
    View job
  • Opus1.io logo

    Opus1.ioRemote • 10 days ago

    This Technical Support Specialist role is a junior to mid-level position on a growing team, responsible for delivering customer support across chat, email, and calls. Day-to-day tasks include troubleshooting product issu…

    Remote-first cultureTrusted employer · 71
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.