Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Solink logo

    SolinkRemote • 12 days ago

    The Revenue Enablement Manager for Customer Success at Solink will be responsible for developing and implementing enablement programs that enhance the productivity and performance of Customer Success teams. This mid-seni…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Deel logo

    DeelRemote • 12 days ago

    This senior-level role involves managing high-value strategic accounts, focusing on payroll, by developing and executing comprehensive strategies for long-term success. The Senior Customer Success Manager proactively ide…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Dandy logo

    DandyRemote • 12 days ago

    This is a senior-level role as a Clinical Support Trainer & CX Expert, focusing on training dental clinicians in digital workflows and providing advanced clinical support for complex cases. Day-to-day responsibilities in…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Dandy logo

    DandyRemote • 12 days ago

    The Clinical Support Trainer & CX Expert at Dandy is a senior role focused on driving clinical adoption and customer excellence for dental practices. Day-to-day responsibilities include delivering high-impact training, r…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Dandy logo

    DandyRemote • 12 days ago

    This senior-level role involves delivering clinical training and support to dental practices, focusing on digital workflows and scanner use. The trainer provides both virtual and in-person coaching, troubleshoots complex…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Dandy logo

    DandyRemote • 12 days ago

    This senior-level role involves delivering clinical training and support for digital dentistry workflows, including virtual and in-person onboarding, coaching clinicians, and troubleshooting complex cases. The hire will…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Deel logo

    DeelRemote • 12 days ago

    This mid-level role involves managing client relationships and immigration case workflows post-onboarding, acting as the primary point of contact for clients from initial engagement to case conclusion. The Customer Succe…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Deel logo

    DeelRemote • 12 days ago

    As a Senior IT Support Engineer at Deel, you will work as part of an expert team to deploy, configure, and refresh devices, while building and enhancing device management and IT support services for a global customer bas…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Cloudflare logo

    CloudflareHybrid • 12 days ago

    The Associate Customer Success Manager at Cloudflare will be responsible for ensuring the success of Enterprise customers by managing their post-sale experience. This mid-level role requires building strong relationships…

    Hybrid-friendlyActively hiringPopular companyTrusted employer · 75
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  • Datadog logo

    DatadogSingapore, Singapore • 12 days ago

    This mid-level Customer Success Associate role involves managing strategic relationships with commercial accounts to drive product adoption and retention. Day-to-day responsibilities include handling customer requests, i…

    Actively hiringPopular companyTrusted employer · 72
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  • Figma logo

    FigmaSan Francisco, CA · New York, NY · +1 • 12 days ago

    This mid-level role involves designing and implementing AI-powered support solutions, including chatbots and internal tools, to enhance customer experience and specialist efficiency. The specialist will analyze data, opt…

    Actively hiringPopular companyTrusted employer · 72
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  • Datadog logo

    DatadogTel Aviv, Israel • 13 days ago

    This mid-level Customer Success Manager role involves proactively managing customer relationships to drive product adoption, up-selling, and cross-selling. Day-to-day responsibilities include onboarding new customers, mo…

    Actively hiringPopular companyTrusted employer · 72
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  • NerdWallet logo

    NerdWalletRemote • 13 days ago

    The Customer Service Representative (CSR) at NerdWallet is responsible for providing high-quality post-sale service and operational support, primarily through managing customer inquiries related to insurance policies. Th…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Qwilr logo

    Customer Success Manager

    Verified via ATS

    QwilrRemote • 13 days ago

    This mid-level Customer Success Manager role involves managing a portfolio of 150+ B2B software accounts to ensure customer satisfaction, drive product adoption, and prevent churn. Day-to-day responsibilities include onb…

    Remote-first cultureActively hiringTrusted employer · 73
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  • Federato logo

    FederatoAnywhere • 13 days ago

    This senior-level role involves designing and scaling the post-sales customer lifecycle, including onboarding, adoption, and renewals, by partnering with Customer Success leadership. The manager will own systems like Sal…

    Moderate trust · 58
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  • Seccl logo

    Customer support manager

    Verified via ATS

    SecclRemote • 13 days ago

    This senior-level role involves leading customer support escalations and resolving complex issues for a fintech platform, requiring deep technical and operational knowledge. The manager collaborates across internal teams…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Preply logo

    PreplyRemote • 13 days ago

    The Customer Success & Operations Specialist at Preply plays a pivotal role in managing the customer journey for group class clients, focusing on onboarding, program management, and stakeholder communication. This mid-le…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Cloudflare logo

    CloudflareHybrid • 13 days ago

    As a Senior Customer Success Manager at Cloudflare, you will manage and grow customer relationships in the APAC region, ensuring they leverage Cloudflare's solutions effectively. You will act as a trusted advisor, collab…

    Hybrid-friendlyActively hiringPopular companyTrusted employer · 75
    hybrid
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  • Vanta logo

    VantaRemote • 13 days ago

    This mid-level Technical Support Specialist role involves providing technical support to customers via email, chat, and screen sharing, ensuring timely resolutions within SLAs. The specialist troubleshoots issues, docume…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • DeepIntent logo

    DeepIntentAnywhere • 13 days ago

    As a Senior Support Operations Manager at DeepIntent, you will lead the strategic and operational aspects of the customer support systems. Your daily responsibilities include managing the helpdesk solution powered by Int…

    Moderate trust · 58
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.