Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Ashby logo

    AshbyNetherlands • 16 days ago

    As a Product Support Specialist at Ashby, you will be responsible for providing detailed support to customers, addressing complex integration issues, and improving workflows through project work. This role is suited for…

    Actively hiringPopular companyTrusted employer · 72
    Full-Time
    View job
  • Tebra logo

    TebraUSA • 16 days ago

    The Customer Success Manager at Tebra will serve as the primary liaison for strategic clients, focusing on optimizing their use of the platform and achieving their digital marketing goals. This mid-level role requires pr…

    $76,500 - $81,000 usdSalary disclosedModerate trust · 62
    USAfull_time$76,500 - $81,000 usd
    View job
  • Junction logo

    JunctionUSA • 16 days ago

    As a Tier 1 Customer Support Associate at Junction, you will be the first point of contact for customers, responsible for troubleshooting issues, managing ticket queues, and ensuring smooth operations. This junior-level…

    $60k - $66k depending on experienceSalary disclosedModerate trust · 62
    USAfull_time$60k - $66k depending on experience
    View job
  • Ashby logo

    AshbyRemote • 17 days ago

    As the Head of Global Support at Ashby, you will lead a team of over 50 individuals, including managers and technical contributors, to enhance customer support for a complex suite of B2B SaaS products. Your role will inv…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Ashby logo

    Head of Global Support

    Verified via ATS

    AshbyRemote • 17 days ago

    The Head of Global Support at Ashby will lead a team of over 50 support professionals, focusing on delivering exceptional customer experiences for a complex suite of B2B SaaS products. This senior-level position involves…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Ashby logo

    AshbyRemote • 17 days ago

    As a Product Support Specialist at Ashby, you will engage directly with customers to troubleshoot complex integration issues and provide detailed workflow instructions. This mid-level role is part of a dedicated support…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Ashby logo

    AshbyRemote • 17 days ago

    The Product Support Specialist at Ashby will engage directly with customers, providing support for a complex product that requires technical problem-solving and detailed workflow instructions. This mid-level role is part…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Ashby logo

    AshbyRemote • 17 days ago

    The Product Support Specialist at Ashby will engage directly with customers, addressing complex product inquiries and troubleshooting integration issues. This mid-level role requires a keen attention to detail and strong…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • ShiftCare logo

    ShiftCareUSA • 17 days ago

    As a Customer Success Manager at ShiftCare, you will engage with customers to ensure their satisfaction with the SaaS product while driving retention and expansion. This mid-level role involves onboarding new clients, mo…

    Moderate trust · 58
    USAfull_time
    View job
  • Gainwell Technologies logo

    Gainwell TechnologiesUSA • 17 days ago

    As a Senior Assistant in Customer Support at Gainwell Technologies, you will provide knowledgeable responses to client inquiries, escalate complex issues, and collaborate with team members to enhance service delivery. Th…

    Moderate trust · 58
    USAfull_time
    View job
  • Ramp logo

    RampRemote • 17 days ago

    The Manager of Scaled Customer Success Strategy & Operations at Ramp will lead the design and implementation of self-service onboarding and activation strategies to enhance the experience of micro SMB customers. This sen…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Snowflake logo

    SnowflakeRemote • 17 days ago

    As a Senior Cloud Support Engineer at Snowflake, you will provide technical guidance and solutions to complex issues for customers using the Snowflake Data Warehouse. You will collaborate with a team of experts, engaging…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • NoGigiddy logo

    NoGigiddyWorldwide • 17 days agoNew

    As a Chat Support Agent at NoGigiddy, you will serve as the first point of contact for users, addressing their inquiries and providing support via chat. This entry-level role requires strong communication and problem-sol…

    Global hiringActively hiringModerate trust · 64
    View job
  • Roofr logo

    RoofrCanada • 17 days ago

    The Director of Customer Success at Roofr will lead the Customer Success team, focusing on account setup, implementation, onboarding, and retention strategies. This senior leadership role involves mentoring a high-perfor…

    Moderate trust · 58
    Canadafull_time
    View job
  • WeAssist.io logo

    WeAssist.ioPhilippines • 17 days ago

    The Customer Service Representative will handle customer inquiries via email and social media, manage order processing through Shopify, and engage with the brand's community. This is a junior to mid-level role within a s…

    $9,600 - $14,400/yrSalary disclosedModerate trust · 62
    Philippinesfull_time$9,600 - $14,400/yr
    View job
  • MyStudio logo

    MyStudioPhilippines • 17 days ago

    As a Technical Customer Support Specialist at MyStudio, you will manage customer inquiries via chat, phone, and email, ensuring a high level of satisfaction through accurate and timely support. This mid-level role involv…

    $500 - 550 per monthSalary disclosedModerate trust · 62
    Philippinescontract$500 - 550 per month
    View job
  • Snowflake logo

    SnowflakeRemote • 17 days ago

    As a Senior Cloud Support Engineer at Snowflake, you will provide technical guidance and support to customers leveraging the Snowflake Data Warehouse. You will troubleshoot complex issues, document solutions, and collabo…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Snowflake logo

    SnowflakeRemote • 17 days ago

    As a Staff Cloud Support Engineer at Snowflake, you will focus on providing expert technical guidance and solutions to customers utilizing the Snowflake AI Data Cloud. This senior-level role involves handling complex iss…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Voyage Privé logo

    Voyage PrivéFrance • 17 days ago

    As a Customer Service Performance Specialist, you will lead and coordinate customer service activities to ensure high-quality experiences for members. This mid-level role involves coaching a team of international agents…

    Actively hiringTrusted employer · 70
    Full-Time
    View job
  • Voyage Privé logo

    Voyage PrivéFrance • 17 days ago

    As the Head of Operational Excellence for Customer Service, you will lead the development and execution of the global customer service strategy, ensuring operational excellence and customer satisfaction. This senior role…

    Actively hiringTrusted employer · 70
    Full-Time
    View job

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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.