Remote Customer Support Jobs

Tremendous • Remote • 11 days ago

As a Product Support Specialist at Tremendous, you will be the first point of contact for customer inquiries via email, chat, and phone. You'll become a product expert, troubleshoot issues, escalate when needed, and gath…

Sona (getsona.com) • Remote • 11 days ago

This mid-to-senior Customer Success Manager role at Sona involves owning a portfolio of 20-24 enterprise accounts in Social Care and Hospitality. Day-to-day responsibilities include running QBRs, tracking value realizati…

G2 • Remote • 12 days ago

This is a hybrid leadership role (70% account ownership, 30% people management) for a team of Scaled Customer Success Managers at G2, operating in the AMER shift (5 PM - 2 AM IST) with weekly in-office presence in Bengal…

Custom Simple Solutions • Worldwide • 13 days ago • Trending

This fully remote, mid-level role focuses on ensuring product quality and driving turf research for a retail fertilizer business. Daily tasks include working with state regulators on product labeling, monitoring fertiliz…

Lisa Russel • Worldwide • 13 days ago

As a Manager-in-Training, you will provide exceptional financial services to clients, collaborate with team members across time zones using virtual tools, and learn directly from executive leadership through structured m…

Avalere Health • London • 13 days ago

The IT Support Technician at Avalere Health will provide both onsite and remote technical support to employees, managing incident tickets and ensuring timely resolutions. This mid-level role requires a proactive approach…

Perplexity • Remote • 13 days ago

This mid-level role manages a high-volume portfolio of SMB and Mid-Market customers, driving onboarding, adoption, retention, and expansion through data-informed engagement programs. The CSM works cross-functionally with…

LeanData • Remote • 14 days ago

This senior-level Enterprise Customer Success Manager role involves managing post-sales relationships for strategic enterprise accounts, driving product adoption, and ensuring measurable business outcomes. Day-to-day res…

Drata • Remote • 14 days ago

This senior Director role leads and scales Drata's EMEA Customer Success team, managing both enterprise and commercial accounts. Day-to-day responsibilities include coaching CSMs, driving retention and expansion, serving…

Datadog • Boston, Massachusetts, USA • 14 days ago

The Customer Success Associate at Datadog will manage a portfolio of customers, focusing on relationship building and product adoption to enhance retention rates. This junior to mid-level role involves addressing custome…

OVERJET • Remote • 14 days ago

This mid-level Customer Success Manager at Overjet manages mid-market accounts, driving client success during pilot phases and ensuring high engagement with dental office leadership. Responsibilities include executing cu…

OVERJET • Remote • 14 days ago

As a Manager of Customer Success, DSO at Overjet, you will lead a team of SMB Customer Success Managers to drive retention, adoption, and expansion among dental practice customers. You will develop and execute customer s…

Count • Remote • 14 days ago

As a Data Consultant on the Customer Success team at Count, you'll blend deep technical work—like designing data models, debugging integrations, and implementing agentic workflows—with commercial conversations, including…

PHIL, Inc. • Remote • 14 days ago

This entry-level Clinical Support Specialist role involves handling 40-60 daily inquiries in a fast-paced pharmacy call center, managing inbound calls and outbound outreach to healthcare providers, insurance companies, a…

Hive.co • Remote • 14 days ago

As a Customer Success Manager at Hive, you'll serve as an in-house email marketing expert, providing strategy and onboarding to clients, nurturing key accounts, and gathering feedback to influence product roadmap. This m…

Saltz.app • Remote • 14 days ago

This mid-level Customer Success Manager role involves handling inbound calls from restaurants to resolve ordering and delivery issues, as well as proactively reaching out to new registrations via calls, emails, and Whats…

Saltz.app • Remote • 14 days ago

This entry-level customer support role involves handling inbound calls and written communications from restaurants in German, Lithuanian, and English, resolving ordering and delivery issues, and proactively reaching out…

Perplexity • Remote • 14 days ago

This senior-level Customer Success Engineer acts as a dedicated technical resource for strategic enterprise accounts, troubleshooting complex issues with Perplexity's API and products. Day to day, you'll collaborate with…

Datadog • Tokyo, Japan • 14 days ago

This role is a senior-level Enterprise Customer Success Manager position at Datadog, based in Tokyo, Japan, focusing on managing and supporting enterprise customers in the B2B SaaS sector. Day-to-day responsibilities inv…

Datadog • Dublin, Ireland • 14 days ago

As a Customer Success Manager, you will build and maintain strong relationships with existing customers, focusing on onboarding, up-selling, and cross-selling Datadog products. This mid-level role requires collaboration…