Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Tellos logo

    TellosRemote • 17 days agoTrending

    As a Part-Time Independent BCBA, you will lead clinical assessments and treatment planning while managing your own schedule and client load. This senior-level role requires autonomy and the ability to mentor RBTs, direct…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • Tellos logo

    TellosRemote • 17 days agoTrending

    This part-time independent contractor role is for a Board Certified Behavior Analyst (BCBA) to lead clinical care for children with autism. You will conduct functional behavior assessments, design treatment plans, superv…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • Tellos logo

    TellosRemote • 17 days agoTrending

    As a remote part-time BCBA at Tellos, you will lead clinical care for children with autism, conducting assessments, designing treatment plans, and supervising RBTs. You'll have full autonomy over your schedule and caselo…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • Datadog logo

    DatadogBangalore, India • 17 days ago

    As a Customer Success Manager for Key Accounts at Datadog, you will build strong relationships with existing customers, focusing on onboarding, upselling, and cross-selling to ensure effective use of Datadog solutions. T…

    Actively hiringPopular companyModerate trust · 62
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  • Float logo

    FloatRemote • 17 days ago

    This mid-level Customer Success Manager role at Float involves building deep relationships with customers to ensure successful onboarding and long-term adoption of the financial operating system. You'll proactively manag…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Replit logo

    ReplitRemote • 17 days ago

    This mid-level role involves providing rapid, high-priority technical support to Replit's premium customers, handling complex issues across the platform, and leading communications during incidents. You'll collaborate wi…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Socure logo

    SocureRemote • 17 days ago

    As a Technical Support Engineer at Socure, you will triage and resolve customer issues including API integrations, code defects, and log analysis, while collaborating with Engineering and Data Science teams. This mid-lev…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Adaptive Teams logo

    Adaptive TeamsAnywhere • 17 days ago

    This part-time role involves making high-volume inbound and outbound calls related to auction activities for a self-storage company, using approved scripts to explain details and document outcomes. You'll handle sensitiv…

    Actively hiringModerate trust · 60
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  • Ashby logo

    AshbyRemote • 17 days ago

    The Manager of High Touch Customer Success at Ashby will lead and develop a team of Customer Success Managers (CSMs) to enhance the customer experience. This senior role involves coaching team members, driving scalable c…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • n8n logo

    n8nRemote • 17 days ago

    As a Customer Success Manager for n8n's Guided segment, you'll manage a portfolio of ~30 enterprise accounts in the US Central region, driving onboarding, adoption, and renewals. You'll run a structured cadence including…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • n8n logo

    n8nRemote • 17 days ago

    This role is for a senior-level Customer Success Lead at n8n, a remote-first company, based in California or Texas. You will lead and mentor a team of Customer Success Managers, develop playbooks and processes, and work…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Salonkee logo

    SalonkeeRemote • 17 days ago

    As a Customer Support Specialist at Salonkee, you will provide rapid assistance to salon partners via phone, chat, and email, resolving inquiries within 24 hours. You'll troubleshoot technical issues, manage billing and…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Aditya Birla Group logo

    Aditya Birla GroupDadra &amp · Nagar Haveli, • 17 days ago

    This role involves operating, setting up, and maintaining Horizontal Machining Centre (HMC) machines to produce precision components and dies according to drawings and quality standards. The operator will work within a m…

    Moderate trust · 60
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  • Mercury logo

    MercuryWorldwide • 17 days agoTrending

    This senior-level role owns the data strategy and reporting for Mercury's Customer Support organization, spanning internal teams and BPO partners. Daily work involves configuring Zendesk for optimal data capture, buildin…

    Global hiringActively hiringModerate trust · 64
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  • Figma logo

    FigmaLondon, England • 18 days ago

    This mid-level role involves providing high-quality support to Figma's largest enterprise customers, resolving complex technical issues via email, troubleshooting SAML/SSO and SCIM configurations, and acting as a custome…

    Actively hiringPopular companyModerate trust · 67
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  • Binti logo

    BintiRemote • 18 days agoTrending

    As a Customer Success Operations Specialist at Binti, you will own the end-to-end renewal process, coordinating with Contracts and Finance to ensure agreements are signed and invoiced. You'll maintain Salesforce data, su…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • TeamDynamix logo

    TeamDynamixRemote • 18 days ago

    This junior-level role manages a large portfolio of customers using a tech-touch engagement model, leveraging automation and data insights to drive retention and growth. You will own the renewal lifecycle, identify at-ri…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • MOXFIVE logo

    MOXFIVERemote • 18 days ago

    As Director of Customer Success at MOXFIVE, you will build and lead a customer success function from the ground up, focusing on retaining and expanding relationships with high-stakes cybersecurity clients. You'll own the…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Figma logo

    Content Support Engineer

    Verified via ATS

    FigmaSan Francisco, CA · New York, NY · +1 • 18 days ago

    This senior-level role at Figma focuses on owning the knowledge systems and content strategy for the Product Support team. You'll design AI-powered content workflows, manage information architecture, and ensure both huma…

    Actively hiringPopular companyTrusted employer · 72
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  • Ramp logo

    RampRemote • 18 days ago

    This is a people-leadership role managing a team of senior support specialists for Ramp's largest enterprise accounts. You'll own team performance, escalations, and data-driven improvements, while partnering closely with…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.