Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
45 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
36 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
33 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
32 open roles in Customer Support
Confluent
Empower your business with real-time data streaming using Confluent's comprehensive platform built on Apache Kafka.
20 open roles in Customer Support
- View job
DACH Customer Success Manager, SMB
Verified via ATSVanta • Remote • Sep 25, 2025
As a DACH Customer Success Manager at Vanta, you will guide small to medium-sized business customers through their security and compliance journeys, ensuring they achieve their goals with Vanta's solutions. This mid-leve…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Technical Support Engineer III
Verified via ATSMapbox • Remote • Sep 25, 2025
As a Technical Support Engineer III, you will handle complex customer inquiries by breaking them down and finding solutions within the Mapbox stack, communicating responses clearly. You will analyze user feedback using t…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Technical Support Engineer III
Verified via ATSMapbox • Remote • Sep 25, 2025
As a Technical Support Engineer III at Mapbox, you will diagnose, debug, and resolve issues related to native Android or iOS applications, providing direct support to key enterprise customers. This senior-level role invo…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Technical Support Engineer III
Verified via ATSMapbox • Remote • Sep 25, 2025
As a Technical Support Engineer III, you will provide advanced technical support by diagnosing and resolving complex issues for key enterprise customers using the Mapbox platform. You will collaborate with engineering an…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Technical Support Engineer III
Verified via ATSMapbox • Remote • Sep 25, 2025
As a Technical Support Engineer III, you will handle complex customer inquiries by breaking them down and finding solutions within the Mapbox stack, communicating responses clearly. You will analyze user feedback using t…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Technical Support Engineer III
Verified via ATSMapbox • Remote • Sep 25, 2025
As a Technical Support Engineer III at Mapbox, you will break down complex customer queries and provide solutions related to the Mapbox stack. This senior-level role involves managing technical support for key enterprise…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobCustomer Success Engineer (EMEA)
Verified via ATSDeepgram • Remote • Sep 24, 2025
As a Customer Success Engineer at Deepgram, you will engage directly with enterprise customers, providing technical expertise and guiding them in integrating voice AI solutions into their workflows. This is a senior-leve…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Customer Success Associate
Verified via ATSNextPatient • Remote • Sep 24, 2025
As a Customer Success Associate at NextPatient, you will work under Client Success Managers to support medical practices by configuring the product to meet their needs and ensure smooth day-to-day operations. This junior…
Remote-first cultureActively hiringModerate trust · 63 - View job
Customer Success Technical Architect - German Speaking
Verified via ATSConfluent • Remote • Sep 23, 2025
As a Customer Success Technical Architect at Confluent, you will serve as a technical advisor, working closely with customers in the EMEA region to ensure successful implementation and utilization of the Confluent produc…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Service Officer
Verified via ATSShift • Remote • Sep 23, 2025
The Customer Service Officer is a key role responsible for delivering exceptional customer service and operational support post-finance product establishment. This position involves handling account maintenance, processi…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Success Associate
Verified via ATSAdaptive Security • Remote • Sep 22, 2025
The Customer Success Associate at Adaptive Security will be responsible for managing customer implementation, onboarding, and support processes. This junior-level role will involve acting as the first point of contact fo…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Manager, SaaS Support - Philippines
Verified via ATSAshby • Remote • Sep 22, 2025
The Manager of SaaS Support will lead a team of Technical Support Specialists, focusing on building and shaping support operations in the APAC region. This senior role involves collaborating with other leaders to develop…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Manager, SaaS Support - South Korea
Verified via ATSAshby • Remote • Sep 22, 2025
The Manager of SaaS Support will lead a team of Technical Support Specialists in the APAC region, focusing on enhancing customer experience and resolving escalated issues. This senior position involves shaping support op…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Manager, SaaS Support - Singapore
Verified via ATSAshby • Remote • Sep 22, 2025
As the Manager of SaaS Support for the APAC region, you will lead a team of Technical Support Specialists, developing and executing support strategies while improving customer experience. This senior-level role involves…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Manager, SaaS Support - Australia
Verified via ATSAshby • Remote • Sep 22, 2025
As the Manager of SaaS Support for Ashby, you will lead a team of Technical Support Specialists in the APAC region, focusing on enhancing customer experience and operational efficiency. Your day-to-day responsibilities w…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Manager, SaaS Support - Japan
Verified via ATSAshby • Remote • Sep 22, 2025
The Manager of SaaS Support for Ashby in Japan will lead a team of Technical Support Specialists in the APAC region. This senior role involves shaping customer support strategies, resolving escalated issues, and collabor…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobSoftware Support Engineer
Verified via ATSPrompt Health • Remote • Sep 22, 2025
This mid-level Support Engineer role involves collaborating with engineering and client experience teams to diagnose and resolve technical issues across SaaS products. Day-to-day responsibilities include debugging produc…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Senior Customer Success Engineer (f/m/x)
Verified via ATSMondoo • Remote • Sep 20, 2025
As a Senior Customer Success Engineer, you will provide technical support, onboard and train customers, offer technical consultation, and gather product feedback to drive adoption and satisfaction. This senior role invol…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Support operations specialist - sustainability
Verified via ATSWatershed • Remote • Sep 19, 2025
This junior-level Product Support Specialist role involves providing high-quality customer support and product education for Watershed's sustainability platform, including resolving technical issues and educating clients…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Success Manager - Enterprise
Verified via ATSAtlan • Remote • Sep 19, 2025
As an Enterprise Customer Success Manager, you will guide Fortune 500 companies and innovative startups to achieve data-driven success by acting as a trusted advisor, driving high adoption of Atlan's platform, and ensuri…
Remote-first cultureActively hiringPopular companyModerate trust · 65
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.