Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Infracost logo

    InfracostRemote • Aug 28, 2025

    As a Senior Technical Customer Success Manager, you will lead post-sales efforts by managing enterprise customer onboarding, driving renewals and expansions, and providing hands-on support. You'll collaborate closely wit…

    Remote-first cultureActively hiringModerate trust · 63
    View job
  • TRT Solutions Limited logo

    TRT Solutions LimitedWorldwide • Aug 28, 2025

    As a Global Support Services Engineer, you will resolve incidents and implement changes for enterprise-level hardware and software systems, including hardware break-fix, firmware troubleshooting, and operating systems. T…

    Global hiringModerate trust · 58
    View job
  • Rain logo

    RainRemote • Aug 28, 2025

    This senior-level role involves managing the customer lifecycle for enterprise clients, driving adoption and revenue through onboarding, renewals, and expansion. The Customer Success Manager acts as a cross-functional le…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Commure logo

    CommureRemote • Aug 27, 2025

    This mid-level Account Manager Support role partners with US-based Account Managers to manage client relationships and drive value delivery through data analysis. Day-to-day responsibilities include using SQL and reporti…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Buildout logo

    BuildoutRemote • Aug 26, 2025

    As an Associate Product Support Specialist, you will provide timely customer assistance through email, live chat, and phone calls, troubleshooting issues and creating help resources like articles and visual guides. This…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Adaptive Security logo

    Adaptive SecurityRemote • Aug 25, 2025

    The Customer Success Manager at Adaptive Security will be responsible for overseeing customer implementation, onboarding, and ongoing support. This mid-level role requires strong troubleshooting skills and collaboration…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Ashby logo

    AshbyRemote • Aug 22, 2025

    As a Product Support Specialist at Ashby, you will engage directly with customers, providing detailed troubleshooting and workflow instructions for a complex product. This mid-level role requires strong problem-solving s…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Watershed logo

    WatershedRemote • Aug 20, 2025

    As a Strategic Customer Success Manager, you will own the success of a small set of high-value Fortune 500 customers by driving retention, growth, and impact through trusted executive relationships. This senior role invo…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Replit logo

    Support Engineer I

    Verified via ATS

    ReplitRemote • Aug 20, 2025

    As a Support Engineer I at Replit, you will assist developers with technical product issues and debugging on the platform, while managing support tickets and collaborating with the global support team. This junior role i…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Replit logo

    ReplitRemote • Aug 20, 2025

    As a Support Specialist at Replit, you will assist customers with account, billing, and product inquiries through support tickets. This mid-level role is part of a small global team focused on enhancing user experiences…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Deel logo

    DeelRemote • Aug 19, 2025

    As a Customer Success Manager, you will manage a diverse portfolio of accounts, focusing on building strong relationships and driving customer satisfaction. This mid-level role involves collaborating with internal teams…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Meter logo

    Support Engineer

    Verified via ATS

    MeterRemote • Jul 16, 2025

    As a Support Engineer at Meter, you will troubleshoot and resolve complex network issues across all layers of the stack, manage customer networks remotely, and contribute to product development through bug documentation…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Supabase logo

    SupabaseRemote • Jul 15, 2025

    This mid-level Support Engineer role involves providing timely developer support for Supabase's platform, including triaging cases, monitoring feedback channels like GitHub, and collaborating with product teams to improv…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Supabase logo

    SupabaseRemote • Jul 15, 2025

    This mid-level Support Engineer role involves providing developer support for Supabase's platform, including triaging cases, monitoring feedback channels, and collaborating with product teams. The position requires 3+ ye…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Snowflake logo

    SnowflakeRemote • Jul 7, 2025

    The Designated Support Engineer at Snowflake is responsible for providing priority support to customers, ensuring their successful use of Snowflake's platform. This role requires a strong technical background and problem…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Vanta logo

    VantaRemote • Jul 3, 2025

    As a Mid-Market Customer Success Manager at Vanta, you will lead post-sales activities, ensuring customers achieve their security and compliance goals. This mid-level role involves onboarding, implementing solutions, and…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • QA Wolf logo

    Customer Success Manager

    Verified via ATS

    QA WolfRemote • Jun 26, 2025

    This mid-to-senior Customer Success Manager role involves managing a portfolio of 20-25 customers across onboarding, adoption, renewal, and expansion in a remote-first, early-stage startup. Day-to-day responsibilities in…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Supabase logo

    Support Engineer (EMEA)

    Verified via ATS

    SupabaseRemote • May 30, 2025

    This mid-level Support Engineer role involves providing developer support for Supabase users, handling cases from billing to technical issues, and triaging them by directing users to resources or escalating to teams. Day…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Dedale Intelligence logo

    Dedale IntelligenceRemote • May 8, 2025

    As a Data Operations Support team member, you will manage data, optimize workflows, and support critical projects, ensuring data integrity and high-quality outputs. This is a junior to mid-level role within a diverse int…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Percona logo

    PerconaRemote • May 7, 2025

    This is a mid-to-senior PostgreSQL Database Support Engineer role where you'll provide expert assistance to customer DBA teams by investigating and resolving database issues, performing screen-sharing sessions for critic…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job

Page 71 of 72

Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.