Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
62 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
45 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
44 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
43 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
25 open roles in Customer Support
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Technical Support Analyst
Verified via ATSRain • Remote • Jan 15, 2026
This mid-level Technical Support Analyst role involves troubleshooting complex issues with Rain's platform and APIs, analyzing logs and transaction data to identify root causes, and collaborating with Product and Enginee…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Field Support & Supply Chain Agent
Verified via ATSTeya • Remote • Jan 15, 2026
This is a mid-level role as a Field Support & Supply Chain Agent, involving hands-on customer service and technical support for small businesses in North Iceland. Day-to-day responsibilities include setting up payment so…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Success Manager
Verified via ATSNylas • Remote • Jan 15, 2026
This is a senior-level Customer Success Manager role at Nylas, focusing on managing a portfolio of high-value B2B SaaS accounts to drive renewals and upsell opportunities. Day-to-day responsibilities include proactive ac…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Coaching & Quality Assurance - Customer Success
Verified via ATSPolymarket • Remote • Jan 15, 2026
This is a senior-level Customer Success role focused on coaching, quality assurance, and support operations at a financial markets platform. The hire will lead QA monitoring, structured coaching, and training programs wh…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Success Specialist - Discord Community
Verified via ATSPolymarket • Remote • Jan 15, 2026
This mid-level role involves managing Discord community support for a financial markets platform, including real-time issue resolution, moderation, and creating scalable workflows. The specialist will handle customer inq…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobCustomer Success Manager, EMEA
Verified via ATSWebflow • London, U.K. (Hybrid) • Jan 14, 2026
This mid-level Customer Success Manager role involves building relationships with enterprise customers in EMEA, guiding them through onboarding and adoption of Webflow's AI-native platform, and collaborating with cross-f…
Hybrid-friendlyActively hiringPopular companyModerate trust · 65hybrid
View jobEnterprise Customer Success Manager
Verified via ATSNightfall AI • Remote • Jan 14, 2026
As an Enterprise Customer Success Manager at Nightfall AI, you will manage strategic relationships with the company's largest enterprise customers, ensuring they derive measurable value from the AI-native data security p…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Technical Support Engineer (West) Infrastructure & Cloud
Verified via ATSConfluent • Remote • Jan 14, 2026
As a Technical Support Engineer, you will resolve issues with Confluent deployments, provide real-time product feedback to engineering teams, and improve documentation. This mid-level role involves direct customer intera…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Support Lead
Verified via ATSAgent Careers • Remote • Jan 14, 2026
This mid-level Support Lead role involves managing customer support operations for a logistics SaaS platform, including frontline chat response, ticket lifecycle management, and workflow optimization. The hire will work…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobMM/Ent Customer Success Manager - AMER
Verified via ATSRemote • Remote • Jan 14, 2026
As a MM/Ent Customer Success Manager, you will manage the entire customer lifecycle, from onboarding to retention, acting as a trusted advisor. Your role involves building strong relationships, setting Success Plans, and…
Remote-first cultureActively hiringPopular companyModerate trust · 65remote- View job
Customer Success Manager
Verified via ATSPassport • Remote • Jan 14, 2026
This mid-level Customer Success Manager role involves building relationships with e-commerce brands to grow accounts and ensure seamless experiences. Day-to-day responsibilities include managing client activities, coordi…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Bask Health • Worldwide • Jan 14, 2026
This senior-level Customer Success Account Manager role involves building strong relationships with Bask's customers, owning the full customer lifecycle including onboarding, value realization, engagement strategies, exp…
Global hiringActively hiringModerate trust · 50 - View job
Head of Global Technical Support
Verified via ATSSnowflake • Remote • Jan 13, 2026
This is a senior executive role leading global technical support operations for Snowflake, focusing on AI-driven automation and strategy. Day-to-day responsibilities include managing a 24/7 global team, implementing AI s…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Strategic Customer Success Manager
Verified via ATSContentful • New York City, New York, United States • Jan 13, 2026
The Strategic Customer Success Manager at Contentful is a senior role focused on managing post-sale relationships with multinational enterprise customers. Daily responsibilities include developing strategic success plans…
Actively hiringPopular companyModerate trust · 62 - View job
Strategic Customer Success Manager
Verified via ATSContentful • Denver, Colorado, United States • Jan 13, 2026
As a Strategic Customer Success Manager at Contentful, you'll serve as the primary post-sale relationship owner for enterprise customers, focusing on maximizing their ROI and driving measurable outcomes. This senior-leve…
Actively hiringPopular companyModerate trust · 62 - View job
Strategic Customer Success Manager
Verified via ATSContentful • San Francisco, California, United States • Jan 13, 2026
As a Strategic Customer Success Manager, you will manage post-sale relationships for multinational enterprise accounts, focusing on driving customer value, adoption, and expansion. You will develop strategic success plan…
Actively hiringPopular companyModerate trust · 62 - View job
VP, Customer Success
Verified via ATSCloudZero • Remote • Jan 13, 2026
This is a senior executive role as VP of Customer Success, responsible for building and leading a globally dispersed team to drive adoption, retention, and expansion for CloudZero's SaaS platform. Day-to-day tasks includ…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Staff Designated Support Engineer
Verified via ATSSnowflake • Remote • Jan 13, 2026
The Staff Designated Support Engineer is a senior-level role acting as a trusted technical partner for Priority Support customers at Snowflake. Day-to-day, you will manage service delivery issues, drive case progression,…
Remote-first cultureActively hiringPopular companyModerate trust · 65
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.