Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
62 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
45 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
44 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
43 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
25 open roles in Customer Support
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Manager, Customer Success – Upmarket
Verified via ATSVanta • Remote • Jan 8, 2026
This is a senior-level management role leading a team of Customer Success Managers (CSMs) focused on upmarket customers at Vanta. The manager is responsible for onboarding, adoption, value realization, and retention, dri…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
(Junior) Customer Success Manager DACH Clinics
Verified via ATSAMBOSS • Remote • Jan 8, 2026
This junior Customer Success Manager role supports clinics in the DACH region to integrate and maximize the use of AMBOSS's medical knowledge platform. Day-to-day tasks include analyzing usage data, setting up access, co…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Head of Strategic Customer Success - Americas
Verified via ATSAshby • Remote • Jan 8, 2026
This is a senior leadership role as Head of Strategic Customer Success, responsible for leading a team of tenured Strategic CSMs to serve Enterprise customers in the Americas. Day-to-day involves overseeing customer expe…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Success Manager, German Speaker
Verified via ATSSemperis • Remote • Jan 7, 2026
This mid-level Customer Success Manager role involves managing a portfolio of commercial customers in EMEA, primarily German-speaking regions, through a hybrid engagement model combining 1:1 interactions and tech-enabled…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Figma • Tel Aviv, Israel · London, England • Jan 7, 2026
This is a senior-level role as a Manager, Product Support, responsible for building and leading a high-performing support team focused on enterprise customers in a technical SaaS environment. Day-to-day tasks include man…
Actively hiringPopular companyModerate trust · 62 - View job
Customer success manager, enterprise
Verified via ATSWatershed • Remote • Jan 7, 2026
As a Customer Success Manager, you will own the success of enterprise customers by driving retention, growth, and impact through building trust with key stakeholders and executives. You will onboard customers onto the pl…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Zip • Remote • Jan 7, 2026
The Strategic Customer Success Manager at Zip is a senior role focused on managing a diverse portfolio of clients and ensuring their success with the Zip procurement platform. Day-to-day responsibilities include advising…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Support Analyst
Verified via ATSSona (getsona.com) • Remote • Jan 7, 2026
As a Customer Support Analyst at Sona, you will provide technical support to customers through various channels, troubleshoot software issues, and maintain customer account configurations. This mid-level role is integral…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Success Manager
Verified via ATSGriffin • Remote • Jan 7, 2026
As a Customer Success Manager at Griffin, you'll build strong relationships with clients, ensuring they maximize value from the product. You'll collaborate closely with implementation and technical teams to facilitate sm…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Manager, Customer Success (US) (Remote NYC or Boston)
Verified via ATSn8n • Remote • Jan 7, 2026
This is a senior leadership role as Manager of Customer Success, responsible for building and leading a team of Customer Success Managers supporting n8n's most strategic enterprise customers. The hire will design process…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Technical Support Engineer 2 (Email Infra)
Verified via ATSTwilio • Remote • Jan 7, 2026
As a Technical Support Engineer 2 (Email Infra) at Twilio, you will be the primary liaison for customers, ensuring they have the best experience with the Twilio platform. This mid-level role involves troubleshooting comp…
Remote-first cultureActively hiringPopular companyModerate trust · 65remote - View job
Customer Success Manager, SMB
Verified via ATSSitemate • Remote • Jan 6, 2026
This role is a junior-level Customer Success Manager position for SMB customers, focusing on onboarding, adoption, and retention in a remote team. Day-to-day responsibilities include managing a portfolio of customers, co…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Technical Support Engineer - Infrastructure & Cloud
Verified via ATSConfluent • Remote • Jan 6, 2026
As a Technical Support Engineer at Confluent, you'll be the vital link between client services and engineering teams, tackling a variety of issues related to Confluent deployments. This mid-level role involves direct int…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobOrder Desk • Worldwide • Jan 6, 2026
As a Technical Support Specialist at Order Desk, you will provide full-time technical customer support, primarily through email and occasional video calls. This mid-level role requires you to troubleshoot complex softwar…
Global hiringModerate trust · 48
View jobCustomer Success Operations Manager
Verified via ATSNooks • Remote • Jan 6, 2026
This senior individual contributor role involves defining and scaling systems, insights, and processes for the Customer Success organization at Nooks. Day-to-day responsibilities include managing CS performance metrics,…
Remote-first cultureActively hiringPopular companyModerate trust · 65
View jobClerk Chat • Remote • Jan 6, 2026
As a Customer Support Agent at Clerk Chat, you will serve as the first point of contact for users, primarily handling inquiries via email and chat. You will work within a collaborative team of four, focused on enhancing…
Remote-first cultureModerate trust · 51- View job
English Customer Service Representative
Verified via ATSTarro • Remote • Jan 6, 2026
This is a junior-level customer service role where you will handle live customer calls to take orders for restaurant partners, ensuring accuracy and a smooth experience. You'll work in a fast-paced, remote team, focusing…
Remote-first cultureActively hiringPopular companyModerate trust · 65
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.