Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Semperis logo

    SemperisRemote • Sep 18, 2025

    The Enterprise Customer Success Manager at Semperis is a senior role responsible for ensuring customer satisfaction and success with cybersecurity SaaS solutions. This position involves onboarding new customers, maintain…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Eye Security logo

    Eye SecurityRemote • Sep 18, 2025

    As a Customer Support working student, you will handle customer inquiries by answering cybersecurity questions, registering and prioritizing requests, and tracking them to resolution. This junior role involves collaborat…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Tavily logo

    Support Engineer

    Verified via ATS

    TavilyRemote • Sep 18, 2025

    As a Technical Support Engineer at Tavily, you will monitor and respond to technical support inquiries from users, aiding AI engineers and infrastructure architects in diagnosing and resolving issues with Tavily's produc…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • DataGuard logo

    DataGuardRemote • Sep 16, 2025

    As an Enterprise Customer Success Manager, you will lead customer onboarding, manage complex multinational projects, and develop strategic account plans to drive expansion and retention. This senior role involves proacti…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Nooks logo

    NooksRemote • Sep 12, 2025

    This senior-level Customer Success Manager role involves managing a portfolio of about 40 mid-market and enterprise accounts to maximize the value of Nooks' AI sales platform. Day-to-day responsibilities include onboardi…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Sitemate logo

    Customer Success Manager

    Verified via ATS

    SitemateRemote • Sep 11, 2025

    The Customer Success Manager at Sitemate will be the main point of contact for a portfolio of customers, focusing on their activation, retention, and growth. This mid-level role requires strong organizational skills to m…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Roboflow logo

    Support Engineer

    Verified via ATS

    RoboflowRemote • Sep 10, 2025

    This is a senior-level Support Engineer role at Roboflow, focusing on providing consultative technical support to enterprise customers using computer vision tools. Day-to-day responsibilities include troubleshooting comp…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Deel logo

    DeelRemote • Sep 10, 2025

    As a Customer Success Manager I at Deel, you will manage a portfolio of small spend accounts, focusing on building strong relationships with clients and identifying opportunities for growth. This junior role requires you…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Adthena logo

    AdthenaRemote • Sep 5, 2025

    As a Customer Success Manager at Adthena, you will engage with clients to ensure they achieve their goals using the company's paid search intelligence platform. This mid-level role involves managing a portfolio of up to…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Amper Technologies logo

    Customer Success Manager

    Verified via ATS

    Amper TechnologiesRemote • Sep 4, 2025

    As a Customer Success Manager at Amper Technologies, you will serve as the main point of contact for customers, focusing on driving adoption and retention of the SaaS platform. This senior role involves building relation…

    Remote-first cultureModerate trust · 63
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  • Vanta logo

    VantaRemote • Sep 3, 2025

    As a Customer Success Manager at Vanta, you will lead post-sales activities for a portfolio of approximately 50 upmarket customers, guiding them through onboarding, implementation, and ongoing support to achieve their se…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Tavily logo

    TavilyRemote • Sep 3, 2025

    As a Customer Success Manager at Tavily, you will guide enterprise customers through onboarding, implementation, and long-term adoption of the AI search platform, acting as a strategic partner to shape their AI roadmaps.…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Harrison.ai logo

    Support Engineer | NZ

    Verified via ATS

    Harrison.aiRemote • Sep 3, 2025

    This mid-level Support Engineer role involves providing Level 2 technical support, triaging customer issues, and performing software upgrades in a healthcare AI context. The engineer works within a global support team, p…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Confluent logo

    ConfluentRemote • Sep 2, 2025

    The Senior Customer Success Technical Architect (CSTA) at Confluent serves as a trusted technical advisor, focusing on customer retention and success by providing expert guidance on the Confluent product suite. This seni…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Kong Inc. logo

    Kong Inc.Remote • Sep 1, 2025

    As a Senior Customer Success Manager at Kong Inc., you will serve as the primary post-sales contact for large, critical customers, handling technical, product, and support inquiries daily. You'll drive adoption of Kong's…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Snowflake logo

    SnowflakeRemote • Sep 1, 2025

    The Senior Cloud Support Engineer for the Data Platform at Snowflake will be responsible for providing technical support and troubleshooting for Snowflake's cloud solutions. This senior-level position requires expertise…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Snowflake logo

    SnowflakeRemote • Sep 1, 2025

    The (Senior) Cloud Support Engineer for Application Security at Snowflake will be responsible for providing technical support and troubleshooting for cloud-based applications. This senior-level role involves working clos…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Better Health logo

    Better HealthRemote • Aug 29, 2025

    As an Ostomy Peer Support Coach, you will conduct peer support coaching calls with members, leveraging your lived experience to provide empathetic guidance and product recommendations. This is a flexible 1099-contractor…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Better Health logo

    Better HealthRemote • Aug 29, 2025

    As a Peer Support Coach at Better Health, you will conduct coaching calls with members, providing guidance on wound care based on your personal experience with chronic conditions. This role is suited for individuals with…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Leavitt Group logo

    Leavitt GroupRemote • Aug 29, 2025

    The Commercial Lines Account Manager at Leavitt Group will manage a book of business by providing high-level customer service and assisting with various tasks such as processing changes and premium collection. This mid-l…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.