Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
62 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
45 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
44 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
43 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
25 open roles in Customer Support
View jobIT Support Intern
Verified via ATSDedale Intelligence • Remote • 8 days ago
This IT Support Intern role involves providing day-to-day user support, managing hardware and software incidents, and handling onboarding/offboarding tasks. The intern will work on-site in Paris and remotely, supporting…
Remote-first cultureActively hiringPopular companyTrusted employer · 77- View job
Intracom Telecom • Florida, Florida, United States • 8 days ago
As a Technical Support Engineer at Intracom Telecom, you will provide technical support for packet microwave and millimeter-wave radio systems used in 4G/5G networks, troubleshooting customer issues and supervising on-si…
Moderate trust · 60 - View job
Customer success manager
Verified via ATSSeccl • Remote • 8 days ago
This mid-level Customer Success Manager role at Seccl involves managing a portfolio of customer firms, handling escalations, and solving complex operational problems. Day-to-day responsibilities include leading relations…
Remote-first cultureActively hiringPopular companyTrusted employer · 77 - View job
Creative Force • Worldwide • 8 days ago • New
As a SaaS Product Support Jedi, you'll provide expert support for Creative Force's software products, Award Force and Good Grants. This mid-level role involves managing client interactions through email, phone, and Zoom,…
Global hiringActively hiringModerate trust · 64 - View job
Customer Success Manager
Verified via ATSDatadog • Seoul, South Korea • 8 days ago
This is a senior-level Customer Success Manager role at Datadog, where you will proactively manage and grow relationships with existing customers through onboarding, up-selling, and cross-selling. You will partner with s…
Actively hiringPopular companyModerate trust · 67 
View jobSenior Technical Customer Success Manager - Thailand
Verified via ATSKong Inc. • Remote • 9 days ago
As a Senior Technical Customer Success Manager at Kong, you will develop and execute strategic account plans, ensuring customer retention and satisfaction. You will engage with key customers to understand their objective…
Remote-first cultureActively hiringPopular companyTrusted employer · 75
View jobRecruitlytics Hiring • اÙ٠دÙÙØ©, اÙ٠دÙÙØ© اÙ٠دÙÙØ© اÙسعÙدÙØ© • 10 days ago
As a Remote Customer Support Specialist (Arabic), you will handle inquiries via email, chat, and phone from Arabic-speaking customers, resolving issues and ensuring a positive experience. This mid-level role involves usi…
Moderate trust · 62- View job
Manager, Technical Support
Verified via ATSTwilio • Remote • 11 days ago
Lead a remote team of Technical Support Engineers in India, ensuring high customer satisfaction and operational excellence. Manage escalations, drive process improvements, and develop team members through coaching and pe…
Remote-first cultureActively hiringPopular companyTrusted employer · 75remote 
View jobRider Support Representative - Payments
Verified via ATSDeliveroo • Remote • 11 days ago
This mid-level role involves resolving complex payment-related queries for riders across multiple markets via email support. The specialist will manage high-volume cases, act as an escalation point for frontline teams, a…
Remote-first cultureActively hiringPopular companyTrusted employer · 75
View jobCustomer Success Manager, SMB - EMEA
Verified via ATSRemote • Remote • 11 days ago
As a Customer Success Manager for SMBs in the EMEA region, you'll manage a portfolio of 50+ accounts, ensuring retention and growth through onboarding, regular operational reviews, and proactive churn mitigation. You'll…
Remote-first cultureActively hiringPopular companyTrusted employer · 75remote- View job
Head Of Customer Success & Growth US & Canada (all genders)
Verified via ATSGotPhoto.com | fotograf.de • Remote • 11 days ago
This is a senior leadership role responsible for defining and executing the Customer Success strategy with a focus on Net Revenue Retention (NRR). The Head of Customer Success leads a high-performing team to drive custom…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Strategic Customer Success Manager, EMEA
Verified via ATSAshby • Remote • 11 days ago
This senior-level Strategic Customer Success Manager role involves partnering with 20+ enterprise customers in EMEA to drive product adoption, customer health, and long-term value for Ashby's complex B2B SaaS platform. D…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Product Support Engineer
Verified via ATSStellic • Remote • 12 days ago
As a Product Support Engineer at Stellic, you'll split your time between handling support tickets and building tooling/knowledge content to prevent recurring issues. You'll diagnose deeply, read logs, and resolve Tier 2…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Customer Success Manager - French Speaker
Verified via ATSAdthena • Remote • 12 days ago
As a French-speaking Customer Success Manager at Adthena, you will manage a portfolio of French and UK clients, driving product adoption through onboarding, best-practice guidance, and strategic insights. You'll own rete…
Remote-first cultureActively hiringPopular companyTrusted employer · 77 - View job
Cloudflare • In-Office • 12 days ago
As a Professional Services Intern at Cloudflare's London office, you will support the Global Professional Services team by designing AI-driven prototypes to automate workflows, building models for forecasting and resourc…
Actively hiringPopular companyTrusted employer · 72 - View job
Hardware Operations Support Specialist
Verified via ATSMasabi • Remote • 12 days ago
This junior-level role involves hands-on management of transit hardware inventory, including receiving, organizing, and tracking assets. You will prepare and ship equipment for customer deployments, perform basic device…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Product Support Specialist - Future Opportunities
Verified via ATSJobber • Remote • 12 days ago
As a Product Support Specialist at Jobber, you will assist small home service business owners via live chat, phone, or email, troubleshooting issues and guiding them on product features. This entry-level role in a fast-p…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Customer Service Advisor
Verified via ATSAllica Bank • Remote • 12 days ago
The Customer Service Advisor at Allica Bank is responsible for providing first-line support to Retail and SME customers through various communication channels including chat, voice, and social media. This role is primari…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
hey contact heroes GmbH • Worldwide • 12 days ago • New
As a freelancer in inbound customer service for hey contact heroes, you will handle both phone and written inquiries, focusing on delivering excellent customer support. This role requires you to be proactive in problem-s…
Global hiringActively hiringModerate trust · 64 - View job
Seasonal Bilingual Agent Support Representative (Remote - TN)
Verified via ATSHealthSherpa • Remote • 12 days ago • Trending
As a Seasonal Bilingual Agent Support Representative, you will handle inbound calls from insurance agents, helping them troubleshoot the HealthSherpa platform and answer questions about ACA enrollment. This is an entry-l…
Remote-first cultureActively hiringPopular companyTrusted employer · 79
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.