Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Deel logo

    DeelRemote • 8 days ago

    As a Customer Success Manager II at Deel, you will manage a diverse portfolio of accounts, focusing on building strong relationships and ensuring customer satisfaction. This mid-level role requires you to identify risks…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Magic Eden logo

    Magic EdenRemote • 8 days ago

    This senior-level role involves managing complex sportsbook escalations, drafting internal policies and SOPs, training junior support specialists, and serving as the in-house expert on sports wagering logic. The hire wil…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Magic Eden logo

    Magic EdenRemote • 8 days ago

    The Operations Associate will provide high-quality customer support to players in an online casino environment, addressing gameplay issues, deposits, withdrawals, and bonuses. This role is suited for a junior to mid-leve…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Ashby logo

    AshbyRemote • 11 days ago

    This is a senior-level Strategy & Operations role within Customer Success, reporting to the Head of Revenue Operations and partnering with CS leadership. Day-to-day responsibilities include developing and refining proces…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Ashby logo

    AshbyRemote • 11 days ago

    This senior-level Strategic Customer Success Manager role involves partnering with 20+ enterprise customers in EMEA to drive product adoption, customer health, and long-term value for Ashby's complex B2B SaaS platform. D…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Weave logo

    Billing Support

    Verified via ATS

    WeaveRemote • 11 days ago

    This junior-level Billing Support role involves handling inbound and outbound customer communications primarily via phone and email to resolve billing inquiries, update payment information, and upsell annual plans. The p…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Vanta logo

    VantaRemote • 11 days ago

    This mid-level Technical Support Specialist role involves providing technical support to customers via email, chat, and screen sharing, troubleshooting issues with cloud providers like AWS or Azure, and documenting solut…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • SKELAR logo

    SKELARRemote • 11 days agoNew

    This is a senior-level Customer Support Team Lead role for Spirio, a venture builder within SKELAR, focusing on managing a remote customer support team. The role involves operational management, implementing AI-driven so…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • Cyberhaven logo

    CyberhavenRemote • 11 days ago

    As a Technical Support Engineer L1/L2 at Cyberhaven, you will be responsible for troubleshooting and resolving customer issues related to the AI Data Security platform. This mid-level position requires collaboration with…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Street Group logo

    Street GroupRemote • 11 days ago

    This mid-level role involves providing live chat support as the first line for clients, focusing on lettings management and accounting within the Street.co.uk platform. The specialist troubleshoots issues, escalates comp…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Finalis logo

    Customer Success Manager

    Verified via ATS

    FinalisRemote • 12 days agoTrending

    This mid-level Customer Success Manager role involves managing client relationships, overseeing onboarding and training, and ensuring high customer satisfaction. The hire will work autonomously in a small, collaborative…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • Cyberhaven logo

    CyberhavenRemote • 12 days ago

    This mid-to-senior Technical Support Engineer role involves troubleshooting and resolving customer issues for Cyberhaven's AI Data Security platform, including initial diagnosis, root cause analysis, and escalation to en…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Clipboard logo

    ClipboardWorldwide • 12 days ago

    This is a B2B Client Support Specialist role focused on healthcare facilities, serving as the frontline specialist for workplace customers. The position involves providing fast, accurate, and empathetic support across vo…

    Global hiringModerate trust · 62
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  • Meter logo

    MeterRemote • 12 days ago

    As an Enterprise Support Engineer at Meter, you will be responsible for managing high-impact enterprise support cases from initial triage to resolution, troubleshooting complex networking issues across various environmen…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • PHIL, Inc. logo

    PHIL, Inc.Remote • 12 days ago

    As a Partner Support Specialist, you will handle day-to-day operations to ensure accurate and timely prescription processing for Phil's pharmacy network. This mid-level role involves reviewing performance trends, resolvi…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Dune logo

    Customer Success Manager

    Verified via ATS

    DuneRemote • 12 days agoTrending

    This is a senior Customer Success Manager role at Dune, focusing on commercial customer success for enterprise clients. The hire will own a portfolio of customers, driving renewals, expansion, and value realization throu…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • Allica Bank logo

    Customer Service Advisor

    Verified via ATS

    Allica BankRemote • 12 days ago

    The Customer Service Advisor at Allica Bank is responsible for providing first-line support to Retail and SME customers through various communication channels including chat, voice, and social media. This role is primari…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Thimble logo

    ThimbleUnited States • 14 days agoNew

    This is a mid-level Broker Success Associate role focused on providing sales support to insurance brokers in the East Region. Day-to-day responsibilities include handling a high volume of tickets and chats, onboarding ne…

    Moderate trust · 62
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  • HONK logo

    HONKRemote • 14 days agoTrending

    This is a junior-level customer service role where the specialist handles inbound phone calls to assist customers with roadside assistance orders and service execution using proprietary technology. Day-to-day responsibil…

    Remote-first cultureModerate trust · 65
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  • Vanta logo

    VantaRemote • 17 days ago

    This is a senior-level Manager, Technical Support role leading a high-performing team in EMEA, focusing on complex troubleshooting, AI integration, and operational excellence. Day-to-day responsibilities include hiring a…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.