Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Typeform logo

    TypeformWorldwide • 13 days agoNew

    This Customer Success Manager role at Typeform involves partnering with Enterprise customers to drive activation, adoption, retention, and expansion. You'll coach customers on using Typeform, monitor health metrics, iden…

    Global hiringModerate trust · 64
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  • MedScout logo

    MedScoutRemote • 15 days ago

    As the first dedicated Customer Support & Enablement Specialist at MedScout, you will own all operational and technical support tasks, including ticket triage, troubleshooting, account administration, and user training.…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Dandy logo

    DandyRemote • 15 days ago

    Lead and develop a team of Client Success Partners supporting enterprise dental practice customers, overseeing account health, escalations, and retention strategies. Drive operational excellence through Salesforce workfl…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Harrison.ai logo

    Harrison.aiRemote • 15 days ago

    This mid-level Support Engineer role is the primary US support presence for Harrison.ai, bridging teleradiology operations, Level 2 support for commercial AI products, and corporate IT. Daily work involves troubleshootin…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Dandy logo

    DandyRemote • 15 days ago

    As a Clinical Support Expert specializing in aligners at Dandy, you will be the go-to authority for complex clinical cases, providing expert guidance to dental professionals via phone, chat, and video. You'll handle esca…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • APRIL logo

    APRILRemote • 16 days ago

    As a Customer Success Manager at APRIL, you will manage key wealth management partnerships, driving joint initiatives and launching new offerings. You'll act as the main point of contact, overseeing onboarding, implement…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Truelogic Software logo

    Truelogic SoftwareRemote • 16 days ago

    This Support Engineer role is a mid-level, autonomous position within the Platform organization, dedicated to resolving technical tickets from the Customer Experience team. Responsibilities include executing customer onb…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Truelogic Software logo

    Truelogic SoftwareRemote • 16 days ago

    This Support Engineer role is a mid-level, autonomous position within the Platform organization, dedicated to resolving technical tickets from the Customer Experience (CX) team. The day-to-day involves executing customer…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Truelogic Software logo

    Truelogic SoftwareRemote • 16 days ago

    This mid-level Support Engineer role is part of the Platform organization and serves as a dedicated technical resource for the Customer Experience (CX) team. Day-to-day, you will own the resolution of technical tickets,…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Truelogic Software logo

    Truelogic SoftwareRemote • 16 days ago

    The Support Engineer will work within the Platform organization to resolve technical tickets for the Customer Experience team, focusing on customer onboarding, decommissioning, and data migrations. This mid-level role re…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Truelogic Software logo

    Truelogic SoftwareRemote • 16 days ago

    As a Support Engineer, you will serve as a dedicated technical resource for the Customer Experience team, owning the resolution of technical tickets related to customer onboarding, decommissioning, and data migrations. Y…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Truelogic Software logo

    Truelogic SoftwareRemote • 16 days ago

    This mid-level Support Engineer role bridges Platform Engineering and Customer Experience, handling technical onboarding, decommissioning, SQL data migrations, and resolving escalated technical tickets. You will work aut…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Vanta logo

    VantaRemote • 16 days ago

    The Customer Success Manager, Commercial at Vanta will lead post-sales activities for mid-market customers, ensuring they achieve their security and compliance goals. This mid-level role requires expertise in Vanta's pro…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • LatamCent logo

    LatamCentRemote • 16 days ago

    This mid-level Customer Success Specialist role involves managing customer relationships post-onboarding, ensuring platform adoption, and proactively solving issues to drive outcomes like accurate data updates and renewa…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Humata Health logo

    Humata HealthRemote • 16 days ago

    This senior-level Solutions Engineer role involves leading end-to-end technical integrations for healthcare systems, including EDI transactions, REST APIs, and file-based workflows. Day-to-day responsibilities include de…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Lawhive logo

    LawhiveRemote • 16 days ago

    As a Lawyer Support Associate, you will manage the administrative details that keep operations running smoothly for lawyers at Lawhive. This junior-level role involves tasks such as sorting and filing documents, handling…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Expel logo

    ExpelWorldwide • 16 days ago

    This role is part of a team that collectively manages a segment of customers, handling high-volume, queue-based interactions such as onboarding, health checks, and renewals. It requires 2+ years of customer-facing experi…

    Global hiringModerate trust · 58
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  • Tellos logo

    TellosRemote • 17 days agoTrending

    This is a part-time, independent contractor role for a Board Certified Behavior Analyst (BCBA) based in South Carolina. You will lead clinical care for children with autism, conducting assessments, designing treatment pl…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • Tellos logo

    TellosRemote • 17 days agoTrending

    This part-time, independent contractor role for a Board Certified Behavior Analyst (BCBA) involves leading clinical care for children with autism, including conducting functional behavior assessments, designing treatment…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
    View job
  • Tellos logo

    TellosRemote • 17 days agoTrending

    This part-time independent contractor role for a Board Certified Behavior Analyst (BCBA) involves leading clinical care for children with autism, conducting functional behavior assessments, designing treatment plans, sup…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
    View job

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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.