Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
45 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
36 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
33 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
32 open roles in Customer Support
Confluent
Empower your business with real-time data streaming using Confluent's comprehensive platform built on Apache Kafka.
20 open roles in Customer Support
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PointClickCare • Worldwide • 5 days ago
This senior-level role involves managing a customer support team, including analysts and managers, to ensure best-in-class technical support for healthcare SaaS products. Day-to-day responsibilities include overseeing op…
Global hiringModerate trust · 62 - View job
Founding Senior Customer Success Manager, Sydney
Verified via ATSAdaptive Security • Remote • 5 days ago • Trending
This is a senior-level role as a Founding Senior Customer Success Manager, responsible for building and defining customer success processes from the ground up in the APAC region. Day-to-day, you will own the full custome…
Remote-first cultureActively hiringPopular companyTrusted employer · 79 - View job
Personalized Support Expert 3
Verified via ATSTwilio • Remote • 5 days ago
This is a mid-to-senior Personalized Support Expert role at Twilio, where you'll provide 24/7 technical support to top-tier customers using Twilio products like Comms and Segment. You'll troubleshoot issues with REST API…
Remote-first cultureActively hiringPopular companyTrusted employer · 70remote - View job
Technical Support Engineer - NAMER
Verified via ATSVanta • Remote • 5 days ago
This senior-level Technical Support Engineer role involves resolving complex technical issues for customers through email, chat, and screen sharing, serving as the final escalation point within the support team. The engi…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Social Media Support Specialist (Weekend Shift)
Verified via ATSReplit • Remote • 8 days ago
This mid-level role involves managing social media support and community interactions for Replit, a software creation platform. Day-to-day, you'll handle customer inquiries, technical issues, and billing across platforms…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
DownHome Solutions • Worldwide • 8 days ago
This mid-level Customer Support Engineer role involves providing technical support to nonprofit community lenders via Zoom, email, and online tools, troubleshooting software issues, and performing QA testing. The hire wi…
Global hiringModerate trust · 60 - View job
Filestage • Worldwide • 8 days ago
As a Support Enablement Manager at Filestage, you'll lead customer support initiatives while designing processes and tools for efficient service delivery. This mid-level role requires collaboration across teams to turn c…
Global hiringActively hiringModerate trust · 62 - View job
Senior Customer Success Manager
Verified via ATSTwilio • Remote • 8 days ago
As a Senior Customer Success Manager at Twilio's Segment, you will manage enterprise-level customers, driving product adoption and value realization through strategic roadmaps. You'll act as a trusted advisor to executiv…
Remote-first cultureActively hiringPopular companyTrusted employer · 70remote - View job
Lead IT Support Specialist
Verified via ATSDelinea • Remote • 8 days ago • Trending
This senior-level Lead IT Support Specialist role provides internal technical support, serves as a senior escalation point for complex issues, and delivers high-touch, white-glove support to executive leadership. The pos…
Remote-first cultureActively hiringPopular companyTrusted employer · 79 - View job
Customer Success Manager
Verified via ATSEverfield • Remote • 8 days ago
This mid-level Customer Success Manager role involves managing a portfolio of mid-market B2B SaaS clients, focusing on retention, renewals, and account growth by driving product adoption and building trusted relationship…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Accelerate Change • Worldwide • 8 days ago • Trending
This mid-level freelance role involves day-to-day data entry and database management using Salesforce, specifically the Nonprofit Success Pack (NPSP), to process donations and maintain donor records. The contractor will…
Global hiringModerate trust · 62 - View job
Senior IT Support Engineer
Verified via ATSDeel • Remote • 8 days ago
As a Senior IT Support Engineer at Deel, you will work as part of an expert team to deploy, configure, and refresh devices, while building and enhancing device management and IT support services for a global customer bas…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Startup Customer Success Manager - EMEA
Verified via ATSAshby • Remote • 9 days ago
This mid-level Startup Customer Success Manager role serves early-stage customers in EMEA through a pooled approach, managing customer interactions via shared inbox and calls while owning medium to large operational proj…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Customer Support Specialist
Verified via ATSArtisan • Remote • 9 days ago
This mid-level Customer Support Specialist role involves end-to-end customer support across chat and email, guiding users to adopt AI employees like Ava, and collaborating with product and engineering teams to resolve is…
Remote-first cultureActively hiringPopular companyTrusted employer · 77 - View job
TestGorilla • Worldwide • 9 days ago
This mid-level Customer Success Advisor role involves managing a portfolio of around 100 SMB accounts in the Americas region, focusing on onboarding, product adoption, and customer retention using AI tools. Day-to-day re…
Global hiringActively hiringModerate trust · 62 - View job
Working Student - Customer Support DACH
Verified via ATSAMBOSS • Remote • 9 days ago
As a Working Student in Customer Support at AMBOSS, you will engage with users to address their inquiries through various channels, including Zendesk, phone, and social media. This junior role involves collaborating with…
Remote-first cultureActively hiringPopular companyTrusted employer · 77
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.