Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Z

    Zivian HealthUSA • 13 days ago

    The Product Support Specialist at Zivian Health is a mid-level role focused on resolving complex customer issues, acting as the voice of the user, and collaborating with product and engineering teams. Daily responsibilit…

    Moderate trust · 58
    USAfull_time
    View job
  • WALT Labs logo

    WALT LabsAustralia, Japan, Indonesia • 13 days ago

    As a Cloud Support Engineer at WALT Labs, you will maintain and optimize cloud infrastructure primarily on Google Cloud Platform (GCP), ensuring seamless operations for clients. This mid-level role involves managing inci…

    Moderate trust · 58
    Australia, Japan, Indonesiacontract
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  • NoGigiddy logo

    NoGigiddyWorldwide • 13 days ago

    As a Technical Support Specialist at NoGigiddy, you will be the primary point of contact for users, providing expert assistance through chat, email, and phone. This entry-level role focuses on diagnosing and troubleshoot…

    Global hiringActively hiringModerate trust · 60
    View job
  • NoGigiddy logo

    NoGigiddyWorldwide • 13 days agoNew

    As a Remote Customer Success Specialist at NoGigiddy, you will play a crucial role in ensuring customers achieve their desired outcomes with the company's products and services. This entry-level position involves buildin…

    Global hiringActively hiringModerate trust · 64
    View job
  • Knowtex logo

    KnowtexRemote • 13 days ago

    As a Customer Support Specialist at Knowtex, you will manage support tickets and inquiries from clinicians and enterprise users, ensuring timely categorization, prioritization, and resolution. This mid-level role involve…

    Remote-first cultureActively hiringTrusted employer · 73
    View job
  • GitLab logo

    GitLabAmericas • 14 days ago

    As an Associate Support Engineer at GitLab, you will engage directly with customers to troubleshoot issues in both self-managed and GitLab.com environments. This junior role requires collaboration with various teams to r…

    Moderate trust · 60
    Americasfull_time
    View job
  • Building Swell logo

    Building SwellCanada • 14 days ago

    The Customer Success Intern will engage with customers to ensure they have a positive experience with Building Swell's products. This junior role involves regular check-ins, training sessions, and collaboration with vari…

    Moderate trust · 58
    Canadainternship
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  • Snowflake logo

    SnowflakeRemote • 14 days ago

    As a Staff Cloud Support Engineer (SQL) at Snowflake, you will provide technical guidance and support to customers, ensuring they effectively utilize the Snowflake platform. This senior role involves problem-solving comp…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    View job
  • Agent Careers logo

    Agent CareersRemote • 14 days ago

    As a Technical Support Specialist, you will provide first-level assistance to customers using commercial laundry equipment, troubleshooting mechanical and technical issues. This mid-level role requires a detail-oriented…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
    View job
  • Remote logo

    RemoteRemote-United Kingdom • 14 days ago

    As a Mobility Specialist, you will provide strategic guidance on immigration compliance, manage visa applications, and maintain relationships with clients and stakeholders. This mid-level role within the Mobility team wi…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
    remote
    View job
  • NewtonX logo

    NewtonXWorldwide • 14 days agoNew

    As a Customer Support Advisor at NewtonX, you will leverage your customer support experience to contribute insights through surveys and consultations. This role is flexible and allows you to engage with businesses at you…

    Global hiringModerate trust · 62
    View job
  • First Advantage logo

    First AdvantageUSA • 14 days ago

    The Technical Support Analyst at First Advantage serves as a critical liaison between departments and clients, ensuring a smooth background checking process. This mid-level role involves addressing product inquiries, tro…

    $55,000-75,000 base annuallySalary disclosedModerate trust · 62
    USAfull_time$55,000-75,000 base annually
    View job
  • Vayu Finance logo

    Vayu FinanceWorldwide • 15 days ago

    As a Support Specialist at Vayu Finance, you will play a crucial role in ensuring customer satisfaction by providing technical support and enabling customers to configure their billing workflows. This part-time position…

    Global hiringModerate trust · 60
    View job
  • DAT logo

    DATUSA • 15 days ago

    The Customer Success Manager at DAT will be responsible for onboarding customers, providing product training, and managing ongoing account relationships to enhance customer satisfaction and retention. This mid-level role…

    $21.39 - $28.84 + commissionSalary disclosedModerate trust · 62
    USAfull_time$21.39 - $28.84 + commission
    View job
  • G

    Genfinity Philippines, Inc.Philippines • 15 days ago

    The Technical Support Agent at Genfinity Philippines, Inc. is responsible for diagnosing and troubleshooting technical support cases related to wireless and Power Over Ethernet camera systems. This mid-level role involve…

    earn up to ₱65,000Salary disclosedModerate trust · 62
    Philippinesfull_timeearn up to ₱65,000
    View job
  • CoLab Software logo

    CoLab SoftwareEurope • 15 days ago

    As a Senior Customer Success Manager, you will oversee the post-sale journey for Enterprise customers, focusing on driving product adoption and retention. You'll work closely with engineering and business stakeholders, m…

    Moderate trust · 58
    Europefull_time
    View job
  • Twist Bioscience logo

    Twist BioscienceUSA • 16 days ago

    The Customer Success Specialist at Twist Bioscience will provide strategic support to customers, focusing on onboarding, training, and long-term success. This mid-level role involves collaborating with the sales team, ma…

    $85,000 - $106,000 usdHigh salaryModerate trust · 65
    USAfull_time$85,000 - $106,000 usd
    View job
  • Obsidian logo

    ObsidianUSA, UK, Canada • 16 days ago

    As a Customer Service Representative for Mercor, you will work as an independent contractor on a research project for a leading AI company. Your primary responsibility will be to leverage your professional experience to…

    $45 - $65 usd hourlyActively hiringPopular companySalary disclosedModerate trust · 66
    USA, UK, Canadacontract$45 - $65 usd hourly
    View job
  • Obsidian logo

    ObsidianUSA, UK, Canada • 16 days ago

    As a First-Line Supervisor of Office and Administrative Support Workers, you will leverage your professional experience to develop questions related to your occupation. This role is suitable for experienced professionals…

    $60 - $100 usd hourlyActively hiringPopular companySalary disclosedModerate trust · 66
    USA, UK, Canadacontract$60 - $100 usd hourly
    View job
  • Ashby logo

    AshbyIreland • 16 days ago

    As a Product Support Specialist at Ashby, you will engage directly with customers to troubleshoot complex integration issues and provide detailed workflow instructions. This mid-level role requires strong problem-solving…

    Actively hiringPopular companyTrusted employer · 72
    Full-Time
    View job

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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.