Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Snowflake logo

    SnowflakeRemote • 8 days ago

    This is a senior-level designated support engineer role where you'll provide technical guidance and expert advice to assigned enterprise customers using Snowflake's AI Data Cloud. You'll handle technical case escalations…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Wrapbook logo

    WrapbookRemote • 8 days ago

    The Customer Success Operations Manager at Wrapbook will identify and analyze operational challenges within onboarding, customer success, and support workflows. This senior role requires a blend of analytical skills and…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Deel logo

    DeelRemote • 8 days ago

    As a Customer Success Manager at Deel, you will onboard and nurture relationships with Deel IT customers, ensuring their success and satisfaction. This mid-level role involves guiding clients through tailored support and…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • LeanData logo

    LeanDataRemote • 8 days ago

    This senior-level Enterprise Customer Success Manager role involves managing post-sales relationships for strategic enterprise accounts, driving product adoption, and ensuring measurable business outcomes. Day-to-day res…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Contentful logo

    Customer Success Manager

    Verified via ATS

    ContentfulSan Francisco, California, United States • 8 days ago

    This senior-level Customer Success Manager role involves managing 25-30 enterprise accounts to drive product adoption, customer satisfaction, and renewal negotiations. The hire will work closely with sales and product te…

    Actively hiringPopular companyTrusted employer · 72
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  • Drata logo

    DrataRemote • 8 days ago

    This senior-level role involves leading a team of Enterprise Customer Success Managers to drive customer satisfaction, retention, and expansion for large enterprise accounts. Day-to-day responsibilities include developin…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Ashby logo

    AshbyRemote • 8 days ago

    This is a mid-level High Touch Customer Success Manager role focused on the EMEA region, managing a book of around 60 mid-market customers with over $1.5M in ARR. Day-to-day responsibilities include implementing, trainin…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Deel logo

    DeelRemote • 8 days ago

    As a Customer Success Manager at Deel, you will manage a high volume of small spend accounts in SMB/MM or ENT segments, building strong client relationships to drive revenue growth and reduce churn. You will act as a tru…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Destination Knot logo

    Destination KnotLos Angeles, California • 8 days ago

    In this remote Customer Service Representative role at Destination Knot, you will assist clients in researching and booking hotel accommodations tailored to their preferences. You will engage with customers through vario…

    Actively hiringModerate trust · 62
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  • Street Group logo

    Street GroupRemote • 8 days ago

    This mid-level role involves providing live chat support as the first line for clients, focusing on lettings management and accounting within the Street.co.uk platform. The specialist troubleshoots issues, escalates comp…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Kilo Code logo

    Support Engineer

    Verified via ATS

    Kilo CodeRemote • 9 days ago

    As a Support Engineer at Kilo Code, you will handle customer support tickets, primarily focusing on improving efficiency and automating processes. This mid-level role involves collaboration with the engineering and produ…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • AirOps logo

    Technical Support Lead

    Verified via ATS

    AirOpsRemote • 9 days ago

    This senior-level Technical Support Lead role involves building and leading a technical support team while hands-on solving complex customer issues. Day-to-day responsibilities include designing AI-first support systems,…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Figma logo

    FigmaSan Francisco, CA · New York, NY · +1 • 9 days ago

    This mid-level Community Support Specialist role involves monitoring community and social channels to provide technical support, managing escalations, and identifying trends to improve user engagement. The hire will part…

    Actively hiringPopular companyModerate trust · 67
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  • Clipboard Health logo

    Clipboard HealthEurope, Canada, South Africa, Philippines, Jamaica • 9 days agoNew

    This is a B2B Support Specialist role where you'll provide frontline support to business clients via voice and email, resolving issues related to shifts, payments, and platform functionality in real time. It's a junior t…

    Moderate trust · 64
    Europe, Canada, South Africa, Philippines, Jamaicafull_time
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  • ProFound logo

    ProFoundRemote • 9 days ago

    As a Forward Deployed Engineer at ProFound, you'll act as the technical liaison for Fortune 500 clients, integrating their systems with Profound's platform. You'll leverage your full-stack engineering skills to write pro…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Amplemarket logo

    AmplemarketRemote • 11 days ago

    This junior role involves providing product support for Amplemarket's AI-powered sales platform, likely assisting B2B sales teams with troubleshooting and guidance. As a junior specialist, you'll work in a remote team fo…

    Remote-first cultureModerate trust · 63
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  • Terraformation logo

    TerraformationRemote • 11 days ago

    This mid-level IT Support Technician role involves providing technical solutions and support to internal teams at Terraformation, focusing on software, hardware, and networking issues. Day-to-day responsibilities include…

    Remote-first cultureModerate trust · 63
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  • Dandy logo

    DandyRemote • 12 days ago

    This senior-level role serves as a Clinical Support Trainer & CX Expert for Dandy's removables division, focusing on driving clinical adoption and customer excellence in new markets. The position involves delivering virt…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Dandy logo

    DandyRemote • 12 days ago

    The Clinical Support Trainer & CX Expert at Dandy is responsible for delivering high-impact onboarding and coaching clinicians on digital workflows while providing expert clinical support for complex cases. This senior-l…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • PHIL, Inc. logo

    PHIL, Inc.Remote • 12 days ago

    This entry-level Clinical Support Specialist role involves handling 40-60 daily inquiries in a fast-paced pharmacy call center, managing inbound calls and outbound outreach to healthcare providers, insurance companies, a…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.