Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
54 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
39 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
39 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
38 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
24 open roles in Customer Support
View jobProduct Operations & Support Associate
Verified via ATSLatent • Remote • 9 days ago
This is a mid-level Product Operations & Support Associate role on the Customer Enablement team, focusing on weekend coverage from Saturday to Wednesday. Day-to-day responsibilities include serving as the first point of…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
IT Support Specialist
Verified via ATSLead Bank • Remote • 9 days ago
The IT Support Specialist at Lead Bank is an entry-level position focused on providing day-to-day technical support to employees, both remotely and on-site. Responsibilities include troubleshooting hardware and software…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Success Manager - Canada
Verified via ATSDelinea • Remote • 9 days ago
As a Customer Success Manager at Delinea, you will manage a portfolio of enterprise accounts, driving product adoption and ensuring customers realize value from the identity security platform. You'll lead regular check-i…
Remote-first cultureActively hiringPopular companyTrusted employer · 77 - View job
Customer Success Manager
Verified via ATSSkimmer • Remote • 9 days ago • Trending
As a Customer Success Manager at Skimmer, you will build and maintain relationships with SMB Pool Service Pros, focusing on customer satisfaction and maximizing platform use. This mid-level role involves advocacy, adopti…
Remote-first cultureActively hiringPopular companyTrusted employer · 79 - View job
Manager, Sales Support Specialists
Verified via ATSTwilio • Remote • 9 days ago
This senior-level role involves managing a regional team of Sales Support Specialists to centralize and optimize sales support functions across APJ and EMEA. Day-to-day responsibilities include standardizing playbooks, a…
Remote-first cultureActively hiringPopular companyTrusted employer · 70remote - View job
Enterprise Customer Success Manager
Verified via ATSDatadog • Seoul, South Korea • 9 days ago
As an Enterprise Customer Success Manager at Datadog, you will build and maintain relationships with large strategic customers, driving product adoption and identifying growth opportunities. You'll collaborate with sales…
Actively hiringPopular companyTrusted employer · 72 - View job
Sr. Strategic Customer Success Manager, Big Tech/AI
Verified via ATSSocure • Remote • 10 days ago • New
This senior-level role partners with enterprise customers in Big Tech/AI verticals, leading executive business reviews, governance forums, and success planning to ensure measurable outcomes. The manager acts as a strateg…
Remote-first cultureActively hiringPopular companyTrusted employer · 79 - View job
Senior Customer Success Manager, ANZ
Verified via ATSHorizon3.ai • Remote • 10 days ago
As a Senior Customer Success Manager at Horizon3.ai, you will manage a portfolio of high-value customers, acting as their primary post-sales technical advisor. Your day-to-day responsibilities include guiding customers t…
Remote-first cultureActively hiringPopular companyTrusted employer · 77 - View job
Digital Customer Success Manager
Verified via ATSLeanData • Remote • 10 days ago
This mid-level Digital Customer Success Manager role owns a portfolio of 250-300 accounts, using AI agents for monitoring and routine outreach while handling human intervention for at-risk customers and expansion opportu…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
L2 Technical Support Engineer
Verified via ATSNETGEAR • Remote • 10 days ago
As a Level 2 Technical Support Engineer at NETGEAR, you will provide essential front-line support to business customers, troubleshooting and resolving moderately complex networking issues related to various NETGEAR produ…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Manager of Strategic Customer Success
Verified via ATSAshby • Remote • 10 days ago
This is a mid-to-senior level role leading a team of Customer Success Managers serving Ashby's largest enterprise clients. The manager will coach CSMs, drive process optimization across the customer journey, and partner…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Manager of High Touch Customer Success
Verified via ATSAshby • Remote • 10 days ago
The Manager of High Touch Customer Success at Ashby will lead and develop a team of Customer Success Managers (CSMs) to enhance the customer experience. This senior role involves coaching team members, driving scalable c…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Enterprise Customer Success Manager - West
Verified via ATSDatadog • Denver, Colorado, USA • 11 days ago
This is a senior-level Enterprise Customer Success Manager role focused on managing strategic relationships with large corporate accounts. The role involves proactively driving product adoption, analyzing usage data to i…
Actively hiringPopular companyModerate trust · 67 - View job
PointClickCare • Mississauga, Mississauga, Ontario, Canada • 11 days ago
As a Customer Success Manager at PointClickCare, you will manage client relationships in the Great Lakes region, ensuring optimal use of healthcare SaaS solutions. You'll develop strategic account plans, conduct business…
Actively hiringModerate trust · 62 - View job
Figure 53 • Worldwide • 11 days ago • New
The Senior QLab Support Specialist will provide expert technical support for QLab, a software used in live performance, by addressing customer inquiries via email. This part-time senior role requires a deep understanding…
Global hiringModerate trust · 62 - View job
Figure 53 • Worldwide • 11 days ago • New
The Senior QLab Support Specialist is responsible for providing exceptional email support to customers using QLab for live performance audio, video, and lighting control. This part-time, senior-level role requires high-l…
Global hiringModerate trust · 62 - View job
Technical Support Escalation Director
Verified via ATSDelinea • Remote • 11 days ago
The Escalations Director is a senior individual contributor role that manages high-stakes customer escalations beyond technical troubleshooting, serving as the single point of accountability for politically sensitive sit…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Customer Success Associate
Verified via ATSAdaptive Security • Remote • 11 days ago
The Customer Success Associate at Adaptive Security will be responsible for managing customer implementation, onboarding, and support processes. This junior-level role will involve acting as the first point of contact fo…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
IT Analyst, EMEA
Verified via ATSHorizon3.ai • Remote • 11 days ago
The IT Analyst, EMEA will manage day-to-day IT support for employees across the EMEA region, ensuring smooth onboarding, troubleshooting technical issues, and maintaining office connectivity. This mid-level position requ…
Remote-first cultureActively hiringPopular companyTrusted employer · 77 - View job
Customer Success Manager
Verified via ATSStreet Group • Remote • 11 days ago
As a Customer Success Manager at Street Group, you will be responsible for ensuring client success with the Street.co.uk platform, including onboarding new clients and providing ongoing support. This mid-level role requi…
Remote-first cultureActively hiringPopular companyModerate trust · 65
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.