Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
54 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
39 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
39 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
38 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
24 open roles in Customer Support
- View job
Customer Support Lead
Verified via ATSDevelop Health • Remote • Feb 11, 2026
This is a mid-level Customer Support Lead role at an early-stage startup, where you will serve as the primary point of contact for customer escalations and complex questions related to benefit verification and prior auth…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobField Support Engineer
Verified via ATSSPAN • Remote • Feb 11, 2026
The Field Support Engineer at SPAN is a mid-level role focused on troubleshooting complex product issues and managing field service dispatches. Daily responsibilities include coordinating with customers and installers, r…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Equip • Remote • Feb 11, 2026
This part-time remote role involves providing meal support to caregivers of eating disorder patients via a chat hotline, handling inquiries on meal planning, nutrition, and behavioral challenges. As a mid-level specialis…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Success Lead
Verified via ATSAdthena • Remote • Feb 11, 2026
As a Customer Success Lead at Adthena, you will oversee a small team of Customer Success Managers, focusing on delivering exceptional service to large Enterprise accounts. Your responsibilities include implementing best…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobCustomer Success Engineer
Verified via ATSEdia • Remote • Feb 11, 2026
This is a senior-level Technical Implementation Manager role on the Customer Solutions & Implementations team, serving as the first dedicated hire in this function. The role involves leading end-to-end implementation pro…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Senior Customer Success Manager (US Eastern Time)
Verified via ATSCoder • Remote • Feb 10, 2026
This senior role involves managing customer success for Coder's AI software development platform, guiding enterprise clients from onboarding to renewal to achieve measurable outcomes. The Customer Success Manager leads r…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
amiconsult • Worldwide • Feb 10, 2026
This mid-level Support Engineer role involves administering and developing Identity and Access Management solutions for clients in the DACH region. The engineer will analyze, monitor, and troubleshoot IAM processes, inte…
Global hiringModerate trust · 48 - View job
Support Engineer II (Weekend Shift)
Verified via ATSReplit • Remote • Feb 10, 2026
As a Support Engineer II at Replit, you will work directly with customers via support tickets to solve product issues, debug problems, and provide technical guidance. You'll collaborate with a small global team to mainta…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Support Engineer I (Weekend Shift)
Verified via ATSReplit • Remote • Feb 10, 2026
As a Support Engineer I, you will assist Replit customers by addressing technical product issues and providing guidance through support tickets. This junior-level role involves collaborating with a global team to share u…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Easy Finance Academy • Worldwide • Feb 10, 2026
This mid-level Customer Success Manager role involves guiding French-speaking students through their learning journey at Easy Finance Academy, providing personalized support, addressing obstacles, and ensuring a positive…
Global hiringModerate trust · 48 - View job
Wing Assistant • Manila, Philippines • Feb 10, 2026
This is a mid-level Customer Service Representative role supporting a U.S.-based telehealth company specializing in weight loss treatments. Day-to-day tasks include managing patient intake reviews, scheduling appointment…
Actively hiringModerate trust · 50 - View job
Customer Success Associate - Sustainable Chemical Management
Verified via ATSWorldly • Remote • Feb 10, 2026
This mid-level Customer Success Associate role involves providing technical support and training for The BHive chemical management platform, handling 1st and 2nd level support tickets, and collaborating with cross-functi…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Technical Customer Success Lead
Verified via ATSPhotoroom • Remote • Feb 10, 2026
The Technical Customer Success Lead will manage post-sales relationships for Enterprise and high-value customers, focusing on onboarding, technical demos, and ongoing account management. This mid-senior level role requir…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobPatrique Mercier Recruitment By Nellie • Anywhere • Feb 10, 2026
As a Polish Speaking Customer Service Representative in the healthcare industry, you will provide exceptional support to Polish-speaking clients via phone, email, and chat. Your day-to-day responsibilities will include a…
Moderate trust · 48- View job
Senior Director, Mid Market Customer Success
Verified via ATSLeanData • Remote • Feb 10, 2026
This senior-level role involves leading and scaling the Mid-Market Customer Success team, focusing on strategic planning, operational models, and customer retention. The Director will manage a team of Customer Success Ma…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobVeeam Software • Remote • Feb 10, 2026
This senior-level role involves overseeing customer success and product portfolio management, likely leading a team to ensure data resilience solutions meet client needs. Day-to-day responsibilities include strategic pla…
Remote-first cultureActively hiringPopular companyModerate trust · 55- View job
Sr Customer Success Manager
Verified via ATSUpwork • Austin, Texas, United States · Chicago • Feb 9, 2026
As a Senior Customer Success Manager at Upwork, you will manage a portfolio of client accounts, acting as a strategic partner to drive engagement, retention, and growth through data-driven insights and tailored solutions…
Actively hiringPopular companyModerate trust · 62 - View job
Senior Manager, Customer Success & Renewals
Verified via ATSPayscale • Remote • Feb 9, 2026
This senior-level role leads the Customer Success and Renewals team for SMB and Mid-Market customers, managing managers and focusing on post-sale outcomes like adoption, retention, and expansion. Day-to-day responsibilit…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Remote Talent Cloud • Worldwide • Feb 9, 2026
This is a junior to mid-level remote customer support role where you will handle inquiries via phone, email, and chat, troubleshoot issues, and maintain records to ensure top-notch client service. You'll work independent…
Global hiringActively hiringModerate trust · 55
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.