Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • ClinicSense logo

    ClinicSenseWorldwide • May 4, 2026

    As a full-time Customer Support Representative, you will engage directly with customers to provide product information, resolve issues, and maintain strong relationships. This mid-level role requires active listening and…

    Global hiringModerate trust · 48
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  • Oden Technologies logo

    Oden TechnologiesRemote • May 4, 2026

    This mid-level role drives adoption and value realization of Oden's manufacturing AI platform across enterprise customers. Day-to-day involves coordinating post-sales deployments, designing training programs for operator…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Parkosecure GmbH logo

    Parkosecure GmbHSwitzerland • May 4, 2026

    The Customer Support Manager at Parkosecure GmbH will be responsible for handling customer inquiries via phone and email, ensuring professional responses to customer feedback and complaints, and supporting administrative…

    Moderate trust · 48
    Switzerlandfull_time
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  • G-P logo

    G-PIndia • May 4, 2026

    As a Support Specialist at G-P, you'll be part of a remote-first team responsible for providing exceptional customer support to clients using our Global Employment Platform. Your day-to-day tasks will involve assisting c…

    Moderate trust · 50
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  • NoGigiddy logo

    NoGigiddyWorldwide • May 3, 2026

    As a Chat Support Agent at NoGigiddy, you will be responsible for providing exceptional customer support through chat interactions. This entry-level position involves assisting users with inquiries about services and job…

    Global hiringActively hiringModerate trust · 50
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  • Onebrief logo

    OnebriefRemote • May 1, 2026

    As a Customer Success Engineer at Battle Road by Onebrief, you will deploy AtomEngine simulation technology into live military training environments, including classified and air-gapped systems. You will work onsite with…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Datavant logo

    DatavantWorldwide • May 1, 2026

    As a CPC Processor Customer Support representative, you will process medical record requests by taking calls from patients, insurance companies, and attorneys, documenting information in multiple platforms using two moni…

    Global hiringModerate trust · 48
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  • Mapbox logo

    IT Support Specialist

    Verified via ATS

    MapboxRemote • May 1, 2026

    As an IT Support Specialist at Mapbox, you will manage inbound support requests and incidents, provide hands-on and remote support for macOS, Windows, and office networking, and help onboard new hires. Working within a g…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • HackerOne logo

    HackerOneRemote • May 1, 2026

    As a Customer Success Manager at HackerOne, you will manage a portfolio of customer accounts, focusing on retention and satisfaction. This mid-level role involves collaborating closely with customers to help them achieve…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • OVERJET logo

    OVERJETRemote • May 1, 2026

    As Director of Customer Success for SMB at Overjet, you will lead a team of Customer Success Managers to drive retention, adoption, and expansion among small and medium dental practices. You'll develop and execute custom…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Twilio logo

    TwilioRemote • May 1, 2026

    This senior-level role involves managing a global team of Technical Account Managers to provide proactive and reactive technical support for Twilio's strategic customers. The manager collaborates with cross-functional te…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    remote
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  • Equip logo

    EquipRemote • May 1, 2026

    This junior-level Product Support Associate role involves being the first point of contact for technical assistance, troubleshooting software and hardware issues via phone, email, or chat, and escalating unresolved probl…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • JumpCloud logo

    JumpCloudAnywhere • May 1, 2026

    The Vice President of Global Customer Success & Support at JumpCloud is a senior leadership role responsible for overseeing a global team of over 100 members. The role focuses on transforming customer interactions into a…

    Actively hiringModerate trust · 50
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  • Figma logo

    FigmaSan Francisco, CA · New York, NY · +1 • Apr 30, 2026

    This mid-level role involves providing expert technical support to Figma's enterprise customers, handling complex inquiries via email, managing escalations, and collaborating with Sales, Product, and Engineering teams. T…

    Actively hiringPopular companyModerate trust · 62
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  • Payscale logo

    PayscaleRemote • Apr 30, 2026

    As a Customer Support Analyst I at Payscale, you'll provide essential post-sale support, addressing customer inquiries and resolving technical issues. This entry-level role involves interacting with clients and collabora…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Deel logo

    Customer Success Manager

    Verified via ATS

    DeelRemote • Apr 30, 2026

    This mid-level Customer Success Manager role involves managing a high volume of SMB accounts, building client relationships to drive revenue growth, and acting as a trusted advisor on operational and product issues. Day-…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • AppOmni logo

    AppOmniWorldwide • Apr 30, 2026

    This senior-level role involves troubleshooting complex technical issues for AppOmni's SaaS security platform, managing L1/L2 support tickets via Zendesk, and collaborating with product, engineering, and customer success…

    Global hiringModerate trust · 48
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  • Great Minds logo

    Great MindsWorldwide • Apr 30, 2026

    This mid-level Customer Support Representative role involves serving as the primary point of contact for customer inquiries related to orders, shipments, and product information. You will manage issue resolution from sta…

    Global hiringModerate trust · 50
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  • Accela logo

    AccelaWorldwide • Apr 30, 2026

    The Manager of Customer Support at Accela leads and develops a team of technical support professionals to enhance customer experiences. Responsibilities include overseeing daily operations, managing team KPIs, and acting…

    Global hiringModerate trust · 48
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  • Posit logo

    PositWorldwide • Apr 30, 2026

    As Manager of Customer Support at Posit, you will lead a global support team, coaching engineers and improving processes to enhance customer experience. You'll oversee daily support functions, analyze tickets to increase…

    Global hiringModerate trust · 48
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.