Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Ashby logo

    AshbyRemote • Aug 21, 2025

    The Manager of Product Support for the APAC region will lead a team of Technical Support Specialists, focusing on enhancing customer experiences and operational efficiency. This senior-level role involves developing supp…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Watershed logo

    WatershedRemote • Aug 20, 2025

    As a Strategic Customer Success Manager, you will own the success of a small set of high-value Fortune 500 customers by driving retention, growth, and impact through trusted executive relationships. This senior role invo…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Replit logo

    Support Engineer I

    Verified via ATS

    ReplitRemote • Aug 20, 2025

    As a Support Engineer I at Replit, you will assist developers with technical product issues and debugging on the platform, while managing support tickets and collaborating with the global support team. This junior role i…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Replit logo

    ReplitRemote • Aug 20, 2025

    As a Support Specialist at Replit, you will assist customers with account, billing, and product inquiries through support tickets. This mid-level role is part of a small global team focused on enhancing user experiences…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Deel logo

    DeelRemote • Aug 19, 2025

    As a Customer Success Manager, you will manage a diverse portfolio of accounts, focusing on building strong relationships and driving customer satisfaction. This mid-level role involves collaborating with internal teams…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Meter logo

    Support Engineer

    Verified via ATS

    MeterRemote • Aug 13, 2025

    As a Support Engineer at Meter, you will troubleshoot and resolve complex network issues across all layers of the stack, manage customer networks remotely, and document bugs and feature requests to influence product deve…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • SiteMinder logo

    SiteMinderRemote • Aug 12, 2025

    This role involves serving as a trusted advisor to customers, helping them achieve goals and maximize revenue through phone-based guidance and product adoption. It is a mid-level customer success position requiring manag…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Anima logo

    Technical Support Lead

    Verified via ATS

    AnimaRemote • Aug 11, 2025

    As the Technical Support Lead at Anima, you will be responsible for managing customer support interactions, resolving issues through various channels, and designing workflows to enhance the support experience. This mid-l…

    Remote-first cultureActively hiringModerate trust · 68
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  • Fiddler AI logo

    Fiddler AIRemote • Aug 8, 2025

    As a Solutions Architect in Customer Success, you will serve as a technical expert and trusted advisor, guiding enterprise customers through onboarding, building integrations, and ensuring successful AI observability out…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Virtuous logo

    VirtuousRemote • Jul 31, 2025

    As a Senior Software Engineer on the Tier 2 Support Team, you will resolve complex customer issues and bugs in a .NET environment, requiring deep troubleshooting and debugging skills. This cross-functional role involves…

    Remote-first cultureActively hiringModerate trust · 68
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  • PHIL, Inc. logo

    PHIL, Inc.Remote • Jul 25, 2025

    This mid-level Clinical Support Specialist role involves managing critical prescription and benefit workflows by responding to inbound inquiries from providers and payers via phone, email, and messaging. The specialist t…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Graphite logo

    Support Engineer

    Verified via ATS

    GraphiteRemote • Jul 20, 2025

    As a Support Engineer at Graphite, you will be an integral part of the Operations team, focusing on developing and implementing customer support strategies. You'll provide exceptional service to customers, resolve techni…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Supabase logo

    SupabaseRemote • Jul 15, 2025

    As a Support Engineer at Supabase, you will provide timely responses to a variety of support cases, assisting developers with issues ranging from billing to implementation. This mid-level role is part of a globally distr…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Supabase logo

    SupabaseRemote • Jul 15, 2025

    As a Support Engineer at Supabase, you will provide world-class support to developers, addressing a range of issues from billing to technical inquiries. This mid-level role involves triaging support cases, monitoring fee…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Stellic logo

    StellicRemote • Jul 8, 2025

    As the Customer Success Manager, Lead at Stellic, you will oversee a team of Partner Success Managers, focusing on driving partner adoption and ensuring measurable institutional outcomes. This senior role combines strate…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Snowflake logo

    SnowflakeRemote • Jul 7, 2025

    The Designated Support Engineer at Snowflake will provide priority support for customers, focusing on ensuring seamless integration and optimal performance of Snowflake's data platform. This role is essential for enhanci…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Vanta logo

    VantaRemote • Jul 3, 2025

    This is a senior-level Customer Success Manager role focused on the Upmarket segment (Enterprise/Mid-Market) at Vanta, a SaaS company. The hire will lead post-sales activities including onboarding, implementation, renewa…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • QA Wolf logo

    Customer Success Manager

    Verified via ATS

    QA WolfRemote • Jun 26, 2025Trending

    This is a senior Customer Success Manager role at QA Wolf, a remote-first tech startup, where you will manage a portfolio of 20-25 customers across onboarding, adoption, renewal, and expansion. You will serve as a truste…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • Ashby logo

    AshbyRemote • Jun 16, 2025

    The Product Support Specialist at Ashby will primarily engage with customers to resolve complex technical issues and provide detailed workflow instructions. This role requires strong problem-solving skills and a proactiv…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Supabase logo

    Support Engineer (EMEA)

    Verified via ATS

    SupabaseRemote • May 30, 2025

    This mid-level Support Engineer role involves providing developer support for Supabase's platform, including triaging cases, monitoring feedback channels, and collaborating with product teams. Day-to-day tasks include re…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.