Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Playonsports logo

    PlayonsportsUSA • Nov 16, 2025

    As a Customer Support Representative at PlayOn, you will be responsible for providing exceptional service to customers of MaxPreps, troubleshooting issues, and inputting sports data with accuracy. This is a junior to mid…

    Moderate trust · 48
    USAfull_time
    View job
  • Smart Pa logo

    Smart PaSouth Africa • Nov 16, 2025

    As a Business Support Executive at SmartPA, you will design, build, and maintain interactive data dashboards and reports, collaborating with data analysts and business leaders to meet their reporting needs. This mid-leve…

    £30,000 - £40,000 depending on experienceSalary disclosedModerate trust · 52
    South Africafull_time£30,000 - £40,000 depending on experience
    View job
  • Samsara logo

    SamsaraCanada • Nov 16, 2025

    The Customer Success Manager at Samsara will work closely with top customers to address their unique challenges and customize the IoT platform to meet their needs. This mid-level role involves collaboration across variou…

    $74,375 - $96,250 cadSalary disclosedModerate trust · 54
    Canadafull_time$74,375 - $96,250 cad
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  • IHPLANS INC logo

    IHPLANS INCUSA • Nov 15, 2025

    The Account Support Specialist is a junior role focused on providing administrative and operational assistance to Account Managers. Daily tasks include managing client inquiries, coordinating invoice requests, and mainta…

    usd 21 - 26 per hourSalary disclosedModerate trust · 52
    USAfull_timeusd 21 - 26 per hour
    View job
  • Manchester Housing and Redevelopment Authority logo

    Manchester Housing and Redevelopment AuthorityWorldwide • Nov 15, 2025

    The Technical Support Specialist will be part of a help desk support team, responsible for assisting customers with troubleshooting hardware issues. This mid-level role requires communication skills and experience in des…

    Global hiringModerate trust · 48
    View job
  • Intetics logo

    InteticsBrazil, Poland, Philippines, Mexico • Nov 15, 2025

    As a Technical Support Engineer at Intetics, you will be the first point of contact for customers needing technical assistance, primarily handling tier 1 issues related to software applications and systems. This junior-l…

    Moderate trust · 48
    Brazil, Poland, Philippines, Mexicocontract
    View job
  • SecurityScorecard logo

    SecurityScorecardUSA • Nov 15, 2025

    The Customer Success Specialist at SecurityScorecard will focus on driving customer outcomes and ensuring value realization through a combination of digital engagements and personalized interactions. This mid-level role…

    $50,000 - $85,000Salary disclosedModerate trust · 52
    USAfull_time$50,000 - $85,000
    View job
  • Stripe logo

    StripeMexico • Nov 14, 2025

    As a Social Media Customer Support Associate at Stripe, you will engage with users on platforms like Twitter and Facebook, resolving issues and preventing future escalations. This junior role focuses on enhancing user ex…

    Actively hiringPopular companyModerate trust · 62
    View job
  • Vanilla logo

    Customer Success Manager

    Verified via ATS

    VanillaRemote • Nov 14, 2025

    As a Pooled Customer Success Manager at Vanilla, you will manage a shared portfolio of customers, focusing on efficient onboarding, adoption, and retention through standardized playbooks. This mid-level role involves mon…

    Remote-first cultureModerate trust · 63
    View job
  • Life of Prosperity Pty Ltd logo

    Life of Prosperity Pty LtdAustralia • Nov 14, 2025

    As a Client Success & Support Specialist, you will leverage your extensive experience in customer success and account management to support high-value clients through proven marketing systems. You will be responsible for…

    Moderate trust · 48
    Australiafull_time
    View job
  • Fullstory logo

    FullstoryRemote • Nov 14, 2025

    As a Senior Customer Success Manager on the Enterprise team, you will serve as a trusted advisor to high-value customers, driving platform adoption and value realization. Your daily responsibilities include monitoring cu…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Atlan logo

    AtlanRemote • Nov 14, 2025

    As a Principal Customer Success Manager, you will manage a portfolio of 5-8 large enterprise customers, guiding them from adoption to ROI and expansion. This senior role involves strategic partnerships with executive sta…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Leavitt Group logo

    Customer Service Rep

    Verified via ATS

    Leavitt GroupRemote • Nov 14, 2025

    As a Customer Service Rep at Farm Creek Insurance, you will assist in servicing insurance policies, supporting sales agents, and engaging with clients via various communication channels. This role is ideal for someone at…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Vercel logo

    VercelHybrid - San Francisco • Nov 13, 2025

    As a Technical Support Engineer at Vercel, you will help third-party providers integrate with the Vercel Marketplace platform, providing technical guidance and troubleshooting support. This mid-level role involves collab…

    Actively hiringPopular companyModerate trust · 62
    View job
  • Vercel logo

    VercelHybrid - San Francisco • Nov 13, 2025

    As a Software Engineer on the Support Platform team at Vercel, you will troubleshoot and resolve complex issues across infrastructure and CI/CD pipelines while collaborating with various teams to enhance platform stabili…

    Actively hiringPopular companyModerate trust · 62
    View job
  • Vercel logo

    VercelRemote • Nov 13, 2025

    As a Customer Support Engineer at Vercel, you will resolve complex technical issues for customers, develop internal tools, and collaborate with cross-functional teams to enhance customer experiences. This mid-level role…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    remote
    View job
  • Patrianna logo

    Customer Support Agent

    Verified via ATS

    PatriannaRemote • Nov 13, 2025

    This is a mid-level Customer Support Agent role where you will handle player inquiries via chat, email, and phone, resolving account, purchase, and technical issues to ensure positive customer experiences. You'll collabo…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Acentra Health logo

    Acentra HealthUSA • Nov 13, 2025

    The Customer Service Representative at Acentra Health supports the Medicare Appeal process by addressing incoming calls and resolving customer inquiries effectively. This junior-level position involves maintaining knowle…

    usd 17.2 per hourSalary disclosedModerate trust · 52
    USAfull_timeusd 17.2 per hour
    View job
  • The Hello Team logo

    The Hello TeamWorldwide • Nov 13, 2025

    The Hello Team is seeking proactive and detail-oriented professionals for various remote positions, including customer support, bookkeeping, and architectural design. Team members will engage in client-facing roles, offe…

    Global hiringModerate trust · 48
    View job
  • Electric logo

    ElectricRemote • Nov 13, 2025

    As a Senior Product Support Specialist, you will handle complex customer inquiries, troubleshoot intricate technical issues, and serve as a primary contact for escalated cases. You will mentor junior team members, contri…

    Remote-first cultureActively hiringModerate trust · 63
    View job

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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.