Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Figma logo

    FigmaSan Francisco, CA • Feb 9, 2026

    As an Executive Assistant to the VP of Product Support, you will manage daily administrative tasks, optimize the VP's time, and enhance team operations. This senior role requires collaboration across multiple departments…

    Actively hiringPopular companyModerate trust · 62
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  • Lovable logo

    Customer Success Manager

    Verified via ATS

    LovableRemote • Feb 9, 2026

    This is a senior-level Founding Customer Success Manager role where you will own post-sale success for key accounts, including onboarding, adoption, renewal, and expansion. You'll build trusted relationships, drive value…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Kong Inc. logo

    Kong Inc.Remote • Feb 9, 2026

    This mid-to-senior role involves managing a portfolio of commercial customers in a dynamic, fast-paced startup environment as part of the Customer Experience team. Day-to-day responsibilities include coaching customers t…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Versaterm logo

    VersatermAnywhere • Feb 9, 2026

    This is a senior Customer Success Manager role focused on public safety drone technology, requiring expertise in UAS programs and FAA regulations. The CSM acts as a trusted advisor to agencies, managing deployment, adopt…

    Actively hiringModerate trust · 50
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  • Dataiku logo

    DataikuSingapore • Feb 7, 2026

    This senior-level Technical Support Engineer role involves solving complex technical issues for APJ and global customers, including installation, security, and integration with big data technologies. Day-to-day responsib…

    Moderate trust · 48
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  • Vanta logo

    VantaRemote • Feb 6, 2026

    This mid-level Salesforce Administrator role involves managing complex support issues for GTM systems like Salesforce, Outreach, LeanData, and Nue, while driving process improvements and contributing to sprint-based proj…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • A Place for Mom logo

    A Place for MomRemote • Feb 6, 2026

    This senior-level role manages a team of Customer Success Managers to drive retention and engagement for home care agencies, focusing on implementing processes, building relationships, and analyzing data to improve custo…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • CloudZero logo

    CloudZeroRemote • Feb 6, 2026

    This senior-level role involves managing the entire customer journey from onboarding to renewal and expansion for a B2B SaaS platform. The Customer Success Manager builds strategic relationships with stakeholders, includ…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Sibill logo

    SibillRemote • Feb 6, 2026

    This junior role involves supporting end-to-end recruitment processes, including screening CVs, coordinating interviews, and managing candidate communications through an ATS. You will also assist with HR operations such…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Toptal logo

    ToptalWorldwide • Feb 6, 2026

    This is a mid-level customer service role where the representative handles daily inquiries via phone, email, and chat, resolving issues and maintaining records to ensure a positive customer experience. They work independ…

    Global hiringActively hiringPopular companyModerate trust · 52
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  • Remote logo

    RemoteRemote • Feb 6, 2026

    As a Customer Success Manager, you will manage the entire customer lifecycle, focusing on building strong relationships and ensuring customer retention. This mid-level role involves collaborating with sales, delivering b…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    remote
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  • Cloudflare logo

    CloudflareHybrid • Feb 6, 2026

    This is a mid-to-senior Customer Success Manager role at Cloudflare, responsible for managing post-sale experiences for ANZ customers. Day-to-day, you'll build relationships, drive adoption of Cloudflare solutions, condu…

    Hybrid-friendlyActively hiringPopular companyModerate trust · 65
    hybrid
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  • Cloudflare logo

    CloudflareHybrid • Feb 6, 2026

    This senior-level Customer Success Manager role involves managing and growing Cloudflare's customer base in Thailand, serving as the primary point of contact and trusted advisor. Day-to-day responsibilities include build…

    Hybrid-friendlyActively hiringPopular companyModerate trust · 65
    hybrid
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  • Comply logo

    ComplyUnited States • Feb 6, 2026

    The Customer Support Representative will act as a liaison between clients and internal teams, managing client account activations and ensuring exceptional customer satisfaction. This is a junior to mid-level role that re…

    Moderate trust · 48
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  • Allica Bank logo

    Allica BankRemote • Feb 6, 2026

    This mid-level role involves converting warm leads into funded business accounts through telephone-based sales and onboarding for SMEs. The Customer Success Executive manages the full onboarding journey, identifies banki…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Docker logo

    DockerRemote • Feb 6, 2026

    This senior role involves optimizing support operations and tech stack through data analysis and process improvements. Day-to-day responsibilities include building and maintaining Salesforce functionality for case manage…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Knowtex logo

    Customer Support Lead

    Verified via ATS

    KnowtexRemote • Feb 6, 2026

    The Customer Support Lead at Knowtex will oversee the support function for VA clinicians using the voice AI documentation platform. This senior role involves managing the support operations, building a team, and ensuring…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • People Data Labs logo

    People Data LabsRemote • Feb 5, 2026

    This mid-level Customer Support Specialist role involves providing first-line technical support for data products, handling customer inquiries via email, Slack, and Zoom, and managing tickets in Zendesk. The hire will tr…

    Remote-first cultureActively hiringModerate trust · 63
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  • Datadog logo

    DatadogSingapore, Singapore • Feb 5, 2026

    This senior-level role involves leading and developing a team of managers across the APJ region, focusing on customer success and retention. Day-to-day responsibilities include coaching first-line managers, leveraging da…

    Actively hiringPopular companyModerate trust · 62
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  • Float logo

    FloatRemote • Feb 5, 2026

    As a Customer Success Manager at Float, you will ensure customers successfully adopt and maximize the value of the Float platform. You will build relationships, manage customer health signals, and drive product adoption…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.