Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
68 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
47 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
46 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
45 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
28 open roles in Customer Support
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RVP, Priority Support Engineering
Verified via ATSSnowflake • Remote • May 11, 2026
This senior leadership role (RVP level) owns the regional paid support offerings at Snowflake, leading the Designated Support Engineer (DSE) team to deliver proactive, advisory-led support and drive revenue through attac…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer success manager, strategic
Verified via ATSWatershed • Remote • May 11, 2026
As a Strategic Customer Success Manager, you will own the success of a small set of high-value Fortune 500 customers by driving retention, growth, and impact through trusted executive relationships. This senior role invo…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobCareers In Travel | Destination Planners • Indiana • May 11, 2026
As a Travel Support Advisor, you will assist clients with their travel planning by providing support for reservations, itinerary details, and addressing travel-related inquiries. This junior to mid-level role involves wo…
Actively hiringPopular companyModerate trust · 52- View job
Careers In Travel | Destination Planners • Maryland • May 11, 2026
This junior-level role involves providing administrative and client-facing support for itinerary organization, scheduling, and documentation. Day-to-day tasks include communicating with clients to confirm details and upd…
Actively hiringPopular companyModerate trust · 52 - View job
Review Support Specialist - TENTENS Tech
Verified via ATSSKELAR • Remote • May 11, 2026
The Review Support Specialist at SKELAR plays a key role in managing and enhancing the review process for their tech products. This mid-level position involves collaborating with various teams to ensure that reviews are…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Boom Entertainment • Remote • May 9, 2026
This mid-level Customer Support Representative role at Boom Entertainment involves handling high-volume live support via email and chat (Zendesk, Intercom) for a daily fantasy sports platform. You'll resolve contest, acc…
Remote-first cultureModerate trust · 51 - View job
Customer Technical Support Engineer (FTC) - French Speaker
Verified via ATSMasabi • Remote • May 9, 2026
As a Customer Technical Support Engineer at Masabi, you'll serve as the primary contact for 1st and 2nd line support via phone and email, diagnosing and troubleshooting incidents across the Justride platform and hardware…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
CipherHealth • Remote • May 9, 2026
As a Customer Success Manager at CipherHealth, you will partner with health system executives and clinical leaders to drive retention and growth by leveraging your healthcare expertise and technical fluency. You'll engag…
Remote-first cultureModerate trust · 51 - View job
Senior IT Support Analyst
Verified via ATSHandshake • Remote • May 8, 2026
The Senior IT Support Analyst at Handshake will provide Tier 2/3 support for a distributed workforce, focusing on hardware, SaaS applications, and collaboration tools. This senior-level role involves optimizing IT operat…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Associate VP, Customer Success - Americas
Verified via ATSSemperis • Remote • May 8, 2026
This senior leadership role leads the Americas Customer Success team, managing managers and directors to drive retention, expansion, product adoption, and value realization for enterprise and strategic cybersecurity cust…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Software Engineer – Support (USA Only - 100% Remote)
Verified via ATSClose • Remote • May 8, 2026
This mid-level Support Engineer role involves handling technical support tickets during US business hours, focusing on API issues, data migrations, and integrations. The engineer will build Python scripts and automation…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Head of Customer Success
Verified via ATSSona (getsona.com) • Remote • May 8, 2026
As the first Head of Customer Success at Sona, you'll lead and grow the CSM team, own end-to-end customer experience post-implementation, and drive renewal and expansion processes. You'll manage your own enterprise accou…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Pharmacy Technician – Prescription Routing & Claims Support
Verified via ATSPHIL, Inc. • Remote • May 8, 2026
This mid-level Pharmacy Technician role involves troubleshooting prescription reroutes, verifying insurance, and communicating with partners to support the prescription lifecycle. Day-to-day tasks include using pharmacy…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Senior Customer Success Manager, DACH
Verified via ATSHorizon3.ai • Remote • May 8, 2026
As a Senior Customer Success Manager for EMEA at Horizon3.ai, you will manage a portfolio of high-value customers, serving as their primary post-sales technical advisor. Your role involves driving product adoption, guidi…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Senior IT Support Engineer
Verified via ATSAllica Bank • Remote • May 8, 2026
The Senior IT Support Engineer at Allica Bank is responsible for leading the Technology Service Desk, acting as a primary escalation point for technical issues, and mentoring junior IT Support Engineers. This senior role…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Senior Support Engineer | Remote | US
Verified via ATSn8n • Remote • May 8, 2026
As a Senior Support Engineer at n8n, you will provide high-level technical support to users, troubleshoot complex issues with workflows, integrations, and performance, and collaborate closely with engineering teams. This…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Support Specialist
Verified via ATSReplit • Remote • May 7, 2026
As a Support Specialist at Replit, you will directly assist developers with billing, account, and product issues via support tickets, collaborating with a global team to meet volume and resolution targets. You'll contrib…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Support Engineer (f/m/d)
Verified via ATSContentful • London, England, United Kingdom • May 7, 2026
This mid-level Customer Support Engineer role involves providing ticket-based technical assistance to developers using Contentful's platform, troubleshooting issues related to APIs and integrations, and escalating comple…
Actively hiringPopular companyModerate trust · 62 - View job
Automattic • Worldwide • May 7, 2026
The Support Engineer for WordPress VIP is a mid-level, customer-facing role focused on providing advanced technical support to enterprise clients. Daily responsibilities include troubleshooting complex issues, handling e…
Global hiringModerate trust · 53 - View job
Customer Success Manager, Growth - EMEA
Verified via ATSVanta • Remote • May 7, 2026
As a Customer Success Manager, Growth at Vanta, you will guide customers through their security and compliance journeys, working 1:1 and leveraging 1:many content to drive retention and value realization. You'll monitor…
Remote-first cultureActively hiringPopular companyModerate trust · 65
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.