Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Teleo logo

    TeleoTexas • Feb 18, 2026

    This mid-level role involves installing, integrating, and maintaining Teleo's remote operation and AI systems on heavy equipment at customer sites, requiring 50%+ travel. The technician works independently in field envir…

    Moderate trust · 48
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  • Snowflake logo

    SnowflakeRemote • Feb 17, 2026

    This is a senior-level designated support engineer role where you'll provide technical guidance and expert advice to assigned enterprise customers using Snowflake's AI Data Cloud. You'll handle technical case escalations…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Wrapbook logo

    WrapbookRemote • Feb 17, 2026

    The Customer Success Operations Manager at Wrapbook will identify and analyze operational challenges within onboarding, customer success, and support workflows. This senior role requires a blend of analytical skills and…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Crusoe logo

    Customer Success Manager

    Verified via ATS

    CrusoeRemote • Feb 17, 2026

    This mid-to-senior Customer Success Manager role involves managing customer relationships, providing technical guidance on AI/ML and Kubernetes solutions, and monitoring performance to ensure client success. The hire wil…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Contentful logo

    Customer Success Manager

    Verified via ATS

    ContentfulSan Francisco, California, United States • Feb 17, 2026

    This senior-level Customer Success Manager role involves managing 25-30 enterprise accounts to drive product adoption, customer satisfaction, and renewal negotiations. The hire will work closely with sales and product te…

    Actively hiringPopular companyModerate trust · 62
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  • Drata logo

    DrataRemote • Feb 17, 2026

    This senior-level role involves leading a team of Enterprise Customer Success Managers to drive customer satisfaction, retention, and expansion for large enterprise accounts. Day-to-day responsibilities include developin…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Deel logo

    DeelRemote • Feb 17, 2026

    As a Customer Success Manager at Deel, you will manage a high volume of small spend accounts in SMB/MM or ENT segments, building strong client relationships to drive revenue growth and reduce churn. You will act as a tru…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Destination Knot logo

    Destination KnotLos Angeles, California • Feb 17, 2026

    In this remote Customer Service Representative role at Destination Knot, you will assist clients in researching and booking hotel accommodations tailored to their preferences. You will engage with customers through vario…

    Actively hiringModerate trust · 50
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  • Kilo Code logo

    Support Engineer

    Verified via ATS

    Kilo CodeRemote • Feb 16, 2026

    As a Support Engineer at Kilo Code, you will handle customer support tickets, primarily focusing on improving efficiency and automating processes. This mid-level role involves collaboration with the engineering and produ…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • AirOps logo

    Technical Support Lead

    Verified via ATS

    AirOpsRemote • Feb 16, 2026

    This senior-level Technical Support Lead role involves building and leading a technical support team while hands-on solving complex customer issues. Day-to-day responsibilities include designing AI-first support systems,…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Figma logo

    FigmaSan Francisco, CA · New York, NY · +1 • Feb 16, 2026

    This mid-level Community Support Specialist role involves monitoring community and social channels to provide technical support, managing escalations, and identifying trends to improve user engagement. The hire will part…

    Actively hiringPopular companyModerate trust · 62
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  • Clipboard Health logo

    Clipboard HealthEurope, Canada, South Africa, Philippines, Jamaica • Feb 16, 2026

    This is a B2B Support Specialist role where you'll provide frontline support to business clients via voice and email, resolving issues related to shifts, payments, and platform functionality in real time. It's a junior t…

    Moderate trust · 55
    Europe, Canada, South Africa, Philippines, Jamaicafull_time
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  • ProFound logo

    ProFoundRemote • Feb 16, 2026

    As a Forward Deployed Engineer at ProFound, you'll act as the technical liaison for Fortune 500 clients, integrating their systems with Profound's platform. You'll leverage your full-stack engineering skills to write pro…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Foxglove logo

    FoxgloveRemote • Feb 14, 2026

    This is a senior leadership role as Director of Customer Success Engineering, responsible for building and scaling the customer success team to drive adoption, retention, and expansion for Foxglove's robotics data infras…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Amplemarket logo

    AmplemarketRemote • Feb 14, 2026

    This junior role involves providing product support for Amplemarket's AI-powered sales platform, likely assisting B2B sales teams with troubleshooting and guidance. As a junior specialist, you'll work in a remote team fo…

    Remote-first cultureModerate trust · 53
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  • Terraformation logo

    TerraformationRemote • Feb 14, 2026

    This mid-level IT Support Technician role involves providing technical solutions and support to internal teams at Terraformation, focusing on software, hardware, and networking issues. Day-to-day responsibilities include…

    Remote-first cultureModerate trust · 51
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  • Solink logo

    SolinkRemote • Feb 13, 2026

    The Revenue Enablement Manager for Customer Success at Solink will be responsible for developing and implementing enablement programs that enhance the productivity and performance of Customer Success teams. This mid-seni…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Deel logo

    DeelRemote • Feb 13, 2026

    This senior-level role involves managing high-value strategic accounts, focusing on payroll, by developing and executing comprehensive strategies for long-term success. The Senior Customer Success Manager proactively ide…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • QuickNode logo

    Support Engineer II

    Verified via ATS

    QuickNodeRemote • Feb 13, 2026

    As a Support Engineer II, you will handle technical customer support, debug issues using custom software and tools, and translate customer problems into actionable items for the developer team. This mid-level role involv…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Dandy logo

    DandyRemote • Feb 13, 2026

    This is a senior-level role as a Clinical Support Trainer & CX Expert, focusing on training dental clinicians in digital workflows and providing advanced clinical support for complex cases. Day-to-day responsibilities in…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.