Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • poolside logo

    poolsideRemote • Nov 19, 2025

    This is a mid to senior-level Technical Support Engineer role, serving as the first point of contact for customers experiencing technical issues with poolside's product. Day-to-day responsibilities include troubleshootin…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Weave logo

    WeaveRemote • Nov 19, 2025

    This mid-level Customer Success Specialist role supports the TrueLark AI product by coordinating client communications, tracking action items, and managing pilot expansions. The specialist works closely with a Customer S…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Datadog logo

    DatadogDublin, Ireland • Nov 19, 2025

    As a Customer Success Manager, you will proactively drive product adoption, build strong customer relationships, and manage the full sales cycle for growth opportunities in existing accounts. This mid-to-senior role invo…

    Actively hiringPopular companyModerate trust · 62
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  • Tango logo

    TangoRemote • Nov 19, 2025

    As a Customer Success Associate, you will lead customer onboarding, provide ongoing support and education to ensure adoption and satisfaction, and identify growth opportunities and risks by monitoring data trends. This m…

    Remote-first cultureModerate trust · 63
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  • Popl logo

    PoplRemote • Nov 19, 2025

    This mid-level Customer Success Manager role involves managing a portfolio of mid-market customers at Popl, focusing on onboarding, monitoring health metrics, and building relationships to drive retention and growth. The…

    Remote-first cultureActively hiringModerate trust · 68
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  • Delinea logo

    DelineaRemote • Nov 19, 2025

    This is a senior-level Technical Support Engineer role at Delinea, providing post-sale technical support to customers and partners globally. Day-to-day responsibilities include troubleshooting cybersecurity issues, docum…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Remote logo

    RemoteRemote • Nov 19, 2025

    As a Customer Success Manager, you will manage the entire customer journey, building strong relationships and ensuring customer retention from onboarding to established partnerships. This mid-level role involves setting…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    remote
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  • SKELAR logo

    SKELARRemote • Nov 19, 2025

    As a Customer Support Agent at SKELAR, you will be responsible for managing email inquiries and providing solutions to customer issues. This role is entry-level, focusing on ensuring customer satisfaction through effecti…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Stripe logo

    StripeBengaluru • Nov 19, 2025

    The Customer Success Manager for Stripe's Revenue Suite will engage with customers to enhance their success and maximize their investment in Stripe products. This senior role involves building processes, managing account…

    Actively hiringPopular companyModerate trust · 62
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  • Stripe logo

    StripeSan Francisco, CA · Seattle, WA · +3 • Nov 19, 2025

    The Program Manager for Customer Success at Stripe will design and execute strategies to enhance engagement with the company's largest users. This senior-level role involves collaborating with cross-functional teams to e…

    Actively hiringPopular companyModerate trust · 62
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  • Stripe logo

    StripeUS-SEA • Nov 19, 2025

    The Monetization Services Analyst at Stripe will be responsible for onboarding custom contracts into billing systems, ensuring a smooth user experience. This mid-level role requires collaboration with various teams to de…

    Actively hiringPopular companyModerate trust · 62
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  • Figma logo

    FigmaLondon, England • Nov 19, 2025

    As a Technical Account Manager, you will be the technical liaison for Figma's largest customers, focusing on onboarding, API integrations, and custom plugin development. This senior-level role requires collaboration with…

    Actively hiringPopular companyModerate trust · 62
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  • Worldly logo

    WorldlyUSA • Nov 19, 2025

    The Customer Success Coordinator at Worldly is responsible for managing and maintaining customer supplier lists, ensuring data accuracy through data entry and verification. This junior role involves working closely with…

    $53,000 - $57,000 annual base salary (usd)Actively hiringPopular companySalary disclosedModerate trust · 56
    USAfull_time$53,000 - $57,000 annual base salary (usd)
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  • Onlineriver logo

    OnlineriverUSA • Nov 19, 2025

    As a Customer Service Representative at Onlineriver, you will engage with customers through phone, email, and chat to address inquiries and resolve issues efficiently. This is a junior role that requires a proactive atti…

    $26.00 - $32.00 / hourSalary disclosedModerate trust · 52
    USApart_time$26.00 - $32.00 / hour
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  • Monzo logo

    MonzoUSA • Nov 19, 2025

    As a Customer Support Representative at Monzo, you'll serve as the first point of contact for early US customers, addressing inquiries, troubleshooting issues, and providing exceptional service through various communicat…

    $47,000-$64,000Actively hiringSalary disclosedModerate trust · 54
    USAfull_time$47,000-$64,000
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  • Stripe logo

    StripeMX - Mexico City • Nov 18, 2025

    As an Operations Specialist in Product Support at Stripe, you will troubleshoot and resolve external user issues while communicating solutions effectively in English. This mid-level role focuses on improving operational…

    Actively hiringPopular companyModerate trust · 62
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  • Stripe logo

    StripeMexico City • Nov 18, 2025

    As an Operations Associate at Stripe, you will be part of a new global team dedicated to enhancing operational capabilities. Your day-to-day responsibilities will include troubleshooting user issues, analyzing processes…

    Actively hiringPopular companyModerate trust · 62
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  • Contra logo

    ContraAnywhere • Nov 18, 2025

    As a Customer Support representative at Contra, you will provide world-class support by owning user issues and collaborating with engineering and product teams to resolve them efficiently. This mid-level role requires be…

    Actively hiringPopular companyModerate trust · 57
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  • Stripe logo

    StripeBengaluru • Nov 18, 2025

    The Product Support Operations Associate on the Weekend Shift at Stripe will troubleshoot and solve external user issues, analyze processes for improvement, and collaborate with other teams to enhance product offerings.…

    Actively hiringPopular companyModerate trust · 62
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  • Eye Security logo

    Eye SecurityRemote • Nov 18, 2025

    As a Junior Customer Success Manager, you will guide customers through their journey with Eye Security, building strong relationships and ensuring they maximize value from cybersecurity solutions. You'll analyze customer…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.