Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
28 open roles in Customer Support
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
25 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
24 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
22 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
21 open roles in Customer Support
Dandy
Connecting patients with dental care through innovative technology solutions.
14 open roles in Customer Support
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Customer Service Officer
Verified via ATSShift • Remote • Sep 23, 2025
The Customer Service Officer is a key role responsible for delivering exceptional customer service and operational support post-finance product establishment. This position involves handling account maintenance, processi…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Success Associate
Verified via ATSAdaptive Security • Remote • Sep 22, 2025
The Customer Success Associate at Adaptive Security will be responsible for managing customer implementation, onboarding, and support processes. This junior-level role will involve acting as the first point of contact fo…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Manager, SaaS Support - Philippines
Verified via ATSAshby • Remote • Sep 22, 2025
The Manager of SaaS Support will lead a team of Technical Support Specialists, focusing on building and shaping support operations in the APAC region. This senior role involves collaborating with other leaders to develop…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Manager, SaaS Support - South Korea
Verified via ATSAshby • Remote • Sep 22, 2025
The Manager of SaaS Support will lead a team of Technical Support Specialists in the APAC region, focusing on enhancing customer experience and resolving escalated issues. This senior position involves shaping support op…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Manager, SaaS Support - Singapore
Verified via ATSAshby • Remote • Sep 22, 2025
As the Manager of SaaS Support for the APAC region, you will lead a team of Technical Support Specialists, developing and executing support strategies while improving customer experience. This senior-level role involves…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Manager, SaaS Support - Australia
Verified via ATSAshby • Remote • Sep 22, 2025
As the Manager of SaaS Support for Ashby, you will lead a team of Technical Support Specialists in the APAC region, focusing on enhancing customer experience and operational efficiency. Your day-to-day responsibilities w…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Manager, SaaS Support - Japan
Verified via ATSAshby • Remote • Sep 22, 2025
The Manager of SaaS Support for Ashby in Japan will lead a team of Technical Support Specialists in the APAC region. This senior role involves shaping customer support strategies, resolving escalated issues, and collabor…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobSupport Engineer
Verified via ATSPrompt Health • Remote • Sep 22, 2025
This mid-level Support Engineer role involves collaborating with engineering and client experience teams to diagnose and resolve technical issues across SaaS products. Day-to-day responsibilities include debugging produc…
Remote-first cultureActively hiringPopular companyTrusted employer · 70- View job
Senior Customer Success Engineer (f/m/x)
Verified via ATSMondoo • Remote • Sep 20, 2025
As a Senior Customer Success Engineer, you will provide technical support, onboard and train customers, offer technical consultation, and gather product feedback to drive adoption and satisfaction. This senior role invol…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Support operations specialist - sustainability
Verified via ATSWatershed • Remote • Sep 19, 2025
This junior-level Product Support Specialist role involves providing high-quality customer support and product education for Watershed's sustainability platform, including resolving technical issues and educating clients…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Success Manager - Enterprise
Verified via ATSAtlan • Remote • Sep 19, 2025
As an Enterprise Customer Success Manager, you will guide Fortune 500 companies and innovative startups to achieve data-driven success by acting as a trusted advisor, driving high adoption of Atlan's platform, and ensuri…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Enterprise Customer Success Manager
Verified via ATSSemperis • Remote • Sep 18, 2025
The Enterprise Customer Success Manager at Semperis is a senior role responsible for ensuring customer satisfaction and success with cybersecurity SaaS solutions. This position involves onboarding new customers, maintain…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Support - working student (f/m/x)
Verified via ATSEye Security • Remote • Sep 18, 2025
As a Customer Support working student, you will handle customer inquiries by answering cybersecurity questions, registering and prioritizing requests, and tracking them to resolution. This junior role involves collaborat…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Support Engineer
Verified via ATSTavily • Remote • Sep 18, 2025
As a Technical Support Engineer at Tavily, you will monitor and respond to technical support inquiries from users, aiding AI engineers and infrastructure architects in diagnosing and resolving issues with Tavily's produc…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Enterprise Customer Success Manager (m/f/d)
Verified via ATSDataGuard • Remote • Sep 16, 2025
As an Enterprise Customer Success Manager, you will lead customer onboarding, manage complex multinational projects, and develop strategic account plans to drive expansion and retention. This senior role involves proacti…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobCustomer Success Manager, MM/ENT (East Coast)
Verified via ATSNooks • Remote • Sep 12, 2025
This senior-level Customer Success Manager role involves managing a portfolio of about 40 mid-market and enterprise accounts to maximize the value of Nooks' AI sales platform. Day-to-day responsibilities include onboardi…
Remote-first cultureActively hiringPopular companyTrusted employer · 75- View job
Customer Success Manager
Verified via ATSSitemate • Remote • Sep 11, 2025
The Customer Success Manager at Sitemate will be the main point of contact for a portfolio of customers, focusing on their activation, retention, and growth. This mid-level role requires strong organizational skills to m…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Support Engineer
Verified via ATSRoboflow • Remote • Sep 10, 2025
This is a senior-level Support Engineer role at Roboflow, focusing on providing consultative technical support to enterprise customers using computer vision tools. Day-to-day responsibilities include troubleshooting comp…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Success Manager I | Mandarin Speaker
Verified via ATSDeel • Remote • Sep 10, 2025
As a Customer Success Manager I at Deel, you will manage a portfolio of small spend accounts, focusing on building strong relationships with clients and identifying opportunities for growth. This junior role requires you…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobCustomer Success Manager
Verified via ATSPanoptyc • Remote • Sep 8, 2025
As a Customer Success Manager at Panoptyc, you will lead key account relationships and define strategies to optimize client ROI. This mid-level role involves collaborating with various teams to track KPIs, conduct busine…
Remote-first cultureActively hiringPopular companyTrusted employer · 70
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.