Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
68 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
47 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
46 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
45 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
28 open roles in Customer Support
- View job
Manager, Customer Support
Verified via ATSJuniper Square • Remote • May 7, 2026
In this senior role, you will manage and coach a team of Customer Support Specialists at Juniper Square, focusing on providing exceptional support to customers. You will guide your team through the integration of AI tool…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Senior Support Engineer
Verified via ATSSnowflake • Remote • May 7, 2026
As a Senior Support Engineer at Snowflake, you will provide global IT support, manage tickets in ServiceNow, troubleshoot technical issues, and maintain office technology. This senior-level role involves developing SOPs,…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobCustomer Success Manager (B2B SaaS | eCommerce Marketing)
Verified via ATSLatamCent • Remote • May 7, 2026
This is a mid-level Customer Success Manager role focused on managing 16-24 eCommerce customer accounts for a B2B SaaS marketing platform. The role involves hands-on management of the post-sales lifecycle, including onbo…
Remote-first cultureActively hiringPopular companyModerate trust · 65
View jobAisles & Abroad • Maryland • May 7, 2026
This entry-level remote role involves assisting clients with booking, updating, and managing hotel reservations via phone, email, and messaging. The customer service representative will provide details on amenities, pric…
Moderate trust · 48- View job
Support Specialist (Weekend Shift)
Verified via ATSReplit • Remote • May 6, 2026
As a Support Specialist at Replit, you will directly assist developers worldwide with billing, account, and product issues through support tickets, while meeting daily volume and resolution targets. You will collaborate…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Workplace Assistant
Verified via ATSLambda • Remote • May 6, 2026
The Workplace Assistant role at Lambda is primarily focused on providing support in the San Francisco office, acting as the first point of contact for employees, visitors, and vendors. This junior-level position involves…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobCareers In Travel | Destination Planners • New York • May 6, 2026
This remote role involves processing hotel bookings, communicating with clients about rates and availability, and providing customer service via phone, email, or chat. You will research properties and maintain reservatio…
Actively hiringPopular companyModerate trust · 52
View jobCrisp • Worldwide • May 6, 2026
As a Technical Customer Support Specialist at Crisp, you'll be the first point of contact for customers, assisting them via chat and email (no phone calls). You'll troubleshoot issues, answer inquiries, and ensure a smoo…
Global hiringActively hiringModerate trust · 50
View jobNoctrix Health • Anywhere • May 6, 2026
The Therapy Support Specialist provides remote onboarding and ongoing therapy support to patients and clinicians via phone, video, text, and email. This mid-level role involves product demonstrations, troubleshooting, an…
Moderate trust · 48- View job
Senior Customer Success Manager - Commercial West
Verified via ATSDelinea • Remote • May 5, 2026
The Senior Customer Success Manager manages a portfolio of commercial accounts, driving product adoption and ROI by understanding customer business objectives. They lead onboarding, conduct quarterly business reviews, an…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Success Manager - Spanish
Verified via ATSDatadog • Dublin, Ireland • May 5, 2026
This mid-level Customer Success Manager role involves proactively driving product adoption and building strong relationships with existing customers through onboarding, upselling, and cross-selling. The hire will partner…
Actively hiringPopular companyModerate trust · 62 - View job
Customer Success Associate - Dublin
Verified via ATSDatadog • Dublin, Ireland • May 5, 2026
This junior-level Customer Success Associate role involves managing a high volume of customer accounts to drive product adoption and retention. Day-to-day responsibilities include identifying growth opportunities, handli…
Actively hiringPopular companyModerate trust · 62 
View jobPostHog • Worldwide • May 5, 2026
As a Technical Customer Success Manager at PostHog, you'll own relationships with 25-40 mid-to-large customers ($20k-$100k+ ARR), handling technical issues, commercial questions, and ensuring retention. You'll be the pri…
Global hiringActively hiringModerate trust · 50
View jobVirtual Reality (VR) Peer Support Coach
Verified via ATSBetter Health • Remote • May 5, 2026
This remote, non-clinical role supports members using virtual reality programs for chronic pain and mental wellness. Coaches conduct video or phone sessions to onboard members, help them navigate the VR platform, and bui…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Junior IT Support Engineer
Verified via ATSAllica Bank • Remote • May 5, 2026
As a Junior IT Support Engineer at Allica Bank, you will provide essential day-to-day IT support through various channels, including deskside and remote assistance. Your responsibilities will include managing IT support…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Consultant Enterprise Cybersecurity & Customer Success (m/w/d)
Verified via ATSpplwise • Remote • May 5, 2026
This senior-level Enterprise Sales Solution Engineer role involves providing technical pre-sales support and solution design for enterprise clients in IT, cloud, and security. Day-to-day tasks include analyzing IT landsc…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Manager, Customer Success (PH)
Verified via ATSPayscale • Remote • May 4, 2026
The Manager, Customer Success leads a team of CSMs to drive customer retention, adoption, and value realization for Payscale's compensation solutions. They oversee customer health metrics, coach team performance, and col…
Remote-first cultureActively hiringPopular companyTrusted employer · 70
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.