Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • SiteMinder logo

    Customer Success Analyst

    Verified via ATS

    SiteMinderRemote • Sep 5, 2025

    This is a mid-level Customer Success Analyst role focused on outbound lead generation and appointment setting for the customer success team. Day-to-day responsibilities include making phone calls and sending emails to ex…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Adthena logo

    AdthenaRemote • Sep 5, 2025

    As a Customer Success Manager at Adthena, you will engage with clients to ensure they achieve their goals using the company's paid search intelligence platform. This mid-level role involves managing a portfolio of up to…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Amper Technologies logo

    Customer Success Manager

    Verified via ATS

    Amper TechnologiesRemote • Sep 4, 2025

    As a Customer Success Manager at Amper Technologies, you will serve as the main point of contact for customers, focusing on driving adoption and retention of the SaaS platform. This senior role involves building relation…

    Remote-first cultureActively hiringModerate trust · 68
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  • Vanta logo

    VantaRemote • Sep 3, 2025

    As a Customer Success Manager at Vanta, you will lead post-sales activities for a portfolio of approximately 50 upmarket customers, guiding them through onboarding, implementation, and ongoing support to achieve their se…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Tavily logo

    Customer Success Manager

    Verified via ATS

    TavilyRemote • Sep 3, 2025

    As a Customer Success Manager at Tavily, you will guide enterprise customers through onboarding, implementation, and long-term adoption of the AI search platform, acting as a strategic partner to shape their AI roadmaps.…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Harrison.ai logo

    Support Engineer | NZ

    Verified via ATS

    Harrison.aiRemote • Sep 3, 2025

    This mid-level Support Engineer role involves providing Level 2 technical support, triaging customer issues, and performing software upgrades in a healthcare AI context. The engineer works within a global support team, p…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Confluent logo

    ConfluentRemote • Sep 2, 2025

    The Senior Customer Success Technical Architect (CSTA) at Confluent serves as a trusted technical advisor, focusing on customer retention and success by providing expert guidance on the Confluent product suite. This seni…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Kong Inc. logo

    Kong Inc.Remote • Sep 1, 2025

    As a Senior Customer Success Manager at Kong Inc., you will serve as the primary post-sales contact for large, critical customers, handling technical, product, and support inquiries daily. You'll drive adoption of Kong's…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Snowflake logo

    SnowflakeRemote • Sep 1, 2025

    The Senior Cloud Support Engineer for the Data Platform at Snowflake will be responsible for providing technical support and troubleshooting for Snowflake's cloud solutions. This senior-level position requires expertise…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Snowflake logo

    SnowflakeRemote • Sep 1, 2025

    The (Senior) Cloud Support Engineer for Application Security at Snowflake will be responsible for providing technical support and troubleshooting for cloud-based applications. This senior-level role involves working clos…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Better Health logo

    Better HealthRemote • Aug 29, 2025

    As an Ostomy Peer Support Coach, you will conduct peer support coaching calls with members, leveraging your lived experience to provide empathetic guidance and product recommendations. This is a flexible 1099-contractor…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Better Health logo

    Better HealthRemote • Aug 29, 2025

    As a Peer Support Coach at Better Health, you will conduct coaching calls with members, providing guidance on wound care based on your personal experience with chronic conditions. This role is suited for individuals with…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Leavitt Group logo

    Leavitt GroupRemote • Aug 29, 2025

    The Commercial Lines Account Manager at Leavitt Group will manage a book of business by providing high-level customer service and assisting with various tasks such as processing changes and premium collection. This mid-l…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Infracost logo

    InfracostRemote • Aug 28, 2025

    As a Senior Technical Customer Success Manager, you will lead post-sales efforts by managing enterprise customer onboarding, driving renewals and expansions, and providing hands-on support. You'll collaborate closely wit…

    Remote-first cultureActively hiringTrusted employer · 73
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  • TRT Solutions Limited logo

    TRT Solutions LimitedWorldwide • Aug 28, 2025

    As a Global Support Services Engineer, you will resolve incidents and implement changes for enterprise-level hardware and software systems, including hardware break-fix, firmware troubleshooting, and operating systems. T…

    Global hiringModerate trust · 60
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  • Rain logo

    RainRemote • Aug 28, 2025

    This senior-level role involves managing the customer lifecycle for enterprise clients, driving adoption and revenue through onboarding, renewals, and expansion. The Customer Success Manager acts as a cross-functional le…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Commure logo

    CommureRemote • Aug 27, 2025

    This mid-level Account Manager Support role partners with US-based Account Managers to manage client relationships and drive value delivery through data analysis. Day-to-day responsibilities include using SQL and reporti…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Buildout logo

    BuildoutRemote • Aug 26, 2025

    As an Associate Product Support Specialist, you will provide timely customer assistance through email, live chat, and phone calls, troubleshooting issues and creating help resources like articles and visual guides. This…

    Remote-first cultureActively hiringModerate trust · 68
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  • Adaptive Security logo

    Customer Success Manager

    Verified via ATS

    Adaptive SecurityRemote • Aug 25, 2025

    The Customer Success Manager at Adaptive Security will be responsible for overseeing customer implementation, onboarding, and ongoing support. This mid-level role requires strong troubleshooting skills and collaboration…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Ashby logo

    AshbyRemote • Aug 22, 2025

    As a Product Support Specialist at Ashby, you will engage directly with customers, providing detailed troubleshooting and workflow instructions for a complex product. This mid-level role requires strong problem-solving s…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.