Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Eye Security logo

    Eye SecurityRemote • Nov 18, 2025

    As a Customer Success Manager, you will own a portfolio of strategic customers, designing and executing tailored strategies to drive adoption, satisfaction, and long-term retention. This senior role involves collaboratin…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Panoptyc logo

    PanoptycRemote • Nov 18, 2025

    This mid-level Customer Success Manager role focuses on managing customer experiences at scale through data, automation, and operational excellence. Day-to-day, the hire will design and run scalable programs like webinar…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Snowflake logo

    SnowflakeRemote • Nov 18, 2025

    As a Senior Cloud Support Engineer at Snowflake, you will provide high-quality technical support to customers using the Snowflake Data Warehouse, solving complex issues through email, web, and phone. This senior role inv…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • n8n logo

    n8nRemote • Nov 18, 2025

    As a Customer Success Manager, you will manage a book of strategic customers, ensuring successful onboarding, adoption, and retention through activities like kick-off calls, QBRs, and renewals. You'll build and optimize…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • LiveKit logo

    LiveKitAnywhere • Nov 18, 2025

    The Customer Success Manager at LiveKit will drive platform adoption and engagement across customer accounts while acting as a strategic partner alongside Account Executives. This mid-level role focuses on building lasti…

    Moderate trust · 55
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  • UiPath logo

    UiPathRemote • Nov 18, 2025

    As a Senior Customer Success Manager, you will lead post-sales strategy and adoption for customers, managing end-to-end delivery of automation solutions. This senior role involves building strong client relationships, se…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Planehr logo

    PlanehrWorldwide • Nov 17, 2025

    As a Customer Support Specialist at Plane, you will assist users through various communication channels, resolving issues and enhancing their experience with the product. This mid-level position involves collaborating wi…

    Global hiringannual salary from $39,000 and equitySalary disclosedModerate trust · 52
    globalfull_timeannual salary from $39,000 and equity
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  • Modash logo

    ModashCanada • Nov 17, 2025

    As a Technical Customer Success Manager at Modash, you will engage directly with API customers, ensuring their integration and growth with the platform. This mid-level role requires collaboration with engineers and produ…

    Moderate trust · 48
    Canadafull_time
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  • Canals logo

    Technical Support Lead

    Verified via ATS

    CanalsRemote • Nov 17, 2025

    As a Technical Support Lead, you will build and scale the support function for a new product line, managing a small team of agents while troubleshooting complex technical issues across SaaS and mobile platforms. This sen…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Canals logo

    Technical Support Agent

    Verified via ATS

    CanalsRemote • Nov 17, 2025

    This junior to mid-level Technical Support Agent role involves troubleshooting technical issues, responding to customer inquiries via live chat and email, and using tools like Zendesk, Postman, FullStory, and SQL for deb…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Canals logo

    CanalsRemote • Nov 17, 2025

    This senior-level role involves managing a portfolio of strategic and enterprise customer relationships, driving adoption, retention, and renewals. The Strategic Customer Success Manager serves as a trusted advisor to se…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Perplexity logo

    PerplexityRemote • Nov 17, 2025

    As a Customer Support Associate specializing in billing operations, you'll manage complex API billing inquiries and enterprise-level escalations. This mid-level role requires meticulous attention to detail in resolving b…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Dandy logo

    DandyRemote • Nov 17, 2025

    The Clinical Support Team Lead at Dandy is responsible for supervising a team of customer experience representatives who assist dental practice clients with inquiries via various communication channels. This mid-level le…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Worldly logo

    WorldlyEMEA • Nov 17, 2025

    The Customer Success Manager at Worldly will lead a team in the EMEA region, ensuring clients maximize value from sustainability software. Daily responsibilities include onboarding new customers, managing client relation…

    $80,000 - $105,000 annually (usd)Actively hiringPopular companyHigh salaryModerate trust · 59
    EMEAfull_time$80,000 - $105,000 annually (usd)
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  • UiPath logo

    Customer Success Manager

    Verified via ATS

    UiPathRemote • Nov 17, 2025

    As a Customer Success Manager at UiPath, you will guide Healthcare and Life Sciences customers through their AI-powered transformation journeys, developing value delivery plans and ensuring successful adoption of automat…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Everfield logo

    EverfieldRemote • Nov 17, 2025

    As a Support Team Member at Everfield, you will be the first point of contact for clients in the gastronomy and hotel industry, providing expert assistance via phone, video calls, and remote support. This junior to mid-l…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • HomeVision logo

    HomeVisionRemote • Nov 17, 2025

    As an Application Support Engineer, you will handle incoming customer support requests by answering questions, updating system configurations, and troubleshooting issues. You will also engage in software development and…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Keeper Security, Inc. logo

    Keeper Security, Inc.Ireland • Nov 17, 2025

    This mid-level Customer Success Manager role involves managing and growing revenue from an established client base of SMB and Enterprise accounts. Day-to-day responsibilities include negotiating contract renewals, conduc…

    Moderate trust · 48
    Irelandfull_time
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  • SLEEK logo

    SLEEKIndia • Nov 17, 2025

    The Customer Success Manager at Sleek will focus on achieving revenue targets by renewing services for existing clients. This senior role involves collaborating with cross-functional teams to enhance renewal processes wh…

    Moderate trust · 50
    Indiafull_time
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  • Nightfall AI logo

    Nightfall AIRemote • Nov 16, 2025

    As a Senior Customer Success Manager, you will manage customer relationships, drive product adoption, and ensure customers maximize the value of Nightfall's AI-native data security platform. You will collaborate cross-fu…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.