Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
54 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
39 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
39 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
38 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
24 open roles in Customer Support
View jobDirector of Customer Support Operations
Verified via ATSImprint • Remote • Feb 5, 2026
This senior-level role involves leading the day-to-day operations of Imprint's customer support function, including managing a BPO partnership, to ensure reliable, efficient, and high-quality support as the company scale…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Anexia Internetdienstleistungs • Worldwide • Feb 5, 2026
This mid-level 2nd Level Support role focuses on maintaining and troubleshooting Anexia's virtualization stack. The position involves analyzing and prioritizing support tickets, performing Linux system and virtualization…
Global hiringActively hiringModerate trust · 50 - View job
Head of Customer Success
Verified via ATSAbacum • Remote • Feb 5, 2026
This is a senior leadership role as Head of Customer Success, leading a team of 9 Customer Success Managers and Technical CSMs in New York. Day-to-day responsibilities include scaling the CS organization, owning retentio…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobHead of Customer Success
Verified via ATSProcurement Sciences AI • Remote • Feb 5, 2026
This senior leadership role involves overseeing the entire post-sales customer journey, including onboarding, adoption, health monitoring, renewals, and expansion. The Head of Customer Success will build and lead a proac…
Remote-first cultureActively hiringPopular companyModerate trust · 65
View jobTechnical Support Engineer
Verified via ATSCryptio • Remote • Feb 5, 2026
This senior-level Technical Support Engineer role involves delivering exceptional technical support to enterprise customers by troubleshooting and resolving issues via Zendesk tickets, debugging the Cryptio stack locally…
Remote-first cultureActively hiringPopular companyTrusted employer · 70- View job
Enterprise Customer Success Director
Verified via ATSNabla • Remote • Feb 5, 2026
The Enterprise Customer Success Director will manage key enterprise accounts, ensuring customer satisfaction and product adoption. This senior role involves relationship management, onboarding providers, tracking perform…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Software Engineer - Support Tooling (APAC/AMER)
Verified via ATSSupabase • Remote • Feb 5, 2026
This senior-level role involves building and maintaining internal support tooling, including dashboards, automations, and AI workflows, to help engineering and support teams resolve customer issues efficiently. The engin…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
L1 Support Specialist (Evening Shifts)
Verified via ATSSplitMetrics • Remote • Feb 5, 2026
The L1 Support Specialist at SplitMetrics is responsible for assisting users across various platforms by addressing customer inquiries through in-app chat. This junior role involves problem-solving, creating help materia…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobTechnical Support Associate, Weekend
Verified via ATSWebflow • Remote • Feb 4, 2026
This is a mid-level Technical Support Associate role where you will assist customers via support queues, chat, and phone using tools like Zendesk, Zoom, and Jira. You will troubleshoot technical issues, document bugs, an…
Remote-first cultureActively hiringPopular companyModerate trust · 65remote
View jobCustomer Success Manager
Verified via ATSVic.ai • Remote • Feb 4, 2026
This mid-level Customer Success Manager role involves managing a portfolio of accounts, driving product adoption through onboarding and training, and serving as a strategic advisor to finance teams using AI. Day-to-day r…
Remote-first cultureActively hiringModerate trust · 63
View jobVice President, Home Care Customer Success
Verified via ATSA Place for Mom • Remote • Feb 4, 2026
This is a senior leadership role as Vice President, Customer Success for the Home Care business at A Place for Mom, reporting directly to the General Manager. The hire will lead post-acquisition functions, focusing on sc…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Customer Success Manager (AMER)
Verified via ATSHubstaff • Remote • Feb 4, 2026
The Customer Success Manager (AMER) at Hubstaff is responsible for managing the customer journey for over 400 SMB clients across North and South America, focusing on onboarding, retention, and growth. This mid-level role…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobOutsourced Pro Global • Worldwide • Feb 4, 2026
This junior-level role involves providing technical and operational support for sales systems, including managing HubSpot CRM, dialer software, and Google Suite tools. As part of a fast-paced sales team, the associate en…
Global hiringModerate trust · 48- View job
Enterprise Customer Success Manager
Verified via ATSSentiLink • Remote • Feb 4, 2026
As an Enterprise Customer Success Manager at SentiLink, you will manage relationships with major bank, credit union, and fintech clients, ensuring they achieve their business goals with our identity verification solution…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Support Specialist
Verified via ATSJuniper Square • Remote • Feb 4, 2026
This mid-level Customer Support Specialist role involves providing technical assistance via phone, email, and chat to private equity customers, troubleshooting complex issues, and collaborating with cross-functional team…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Snowflake • Remote • Feb 4, 2026
This senior-level role involves providing technical support and guidance to Snowflake customers, focusing on data integration, ETL, and connectivity issues. Day-to-day responsibilities include troubleshooting complex pro…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Senior Customer Success Manager
Verified via ATSZip • Remote • Feb 4, 2026
As a Senior Customer Success Manager at Zip, you will manage enterprise customers, acting as a trusted advisor to drive procurement success and product adoption. You'll collaborate with sales, implementation, engineering…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Regional Lead and Application Support Team Lead
Verified via ATSCubic³ • Remote • Feb 4, 2026
This is a senior leadership role as the Regional Lead and Application Support Team Lead for Cubic in the Philippines, managing the Manila Application Support Team and providing dotted-line oversight to other local teams.…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Senior Manager, Customer Success - Enterprise
Verified via ATSDeel • Remote • Feb 4, 2026
This senior-level role involves leading a team of Customer Success Managers to support Deel's largest enterprise clients. Day-to-day responsibilities include developing strategic initiatives to enhance customer satisfact…
Remote-first cultureActively hiringPopular companyModerate trust · 65
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.