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Business Support Executive - Data Visualisation & Dashboard

South Africa
full_time
South Africa
£30,000 - £40,000 depending on experience

Role Overview

As a Business Support Executive at SmartPA, you will design, build, and maintain interactive data dashboards and reports, collaborating with data analysts and business leaders to meet their reporting needs. This mid-level position is vital for transforming raw data into actionable insights, directly impacting client success. You will manage multiple projects while ensuring data quality and effective communication of data stories.

Perks & Benefits

SmartPA offers competitive salaries, yearly bonuses based on performance, and departmental incentives. The role is fully remote, with working hours aligned to cover the EST business day, ensuring flexibility. You will enjoy 33 days of holiday and have opportunities for growth and skill development within a vibrant, client-focused culture.

Full Job Description

Job Description Who We AreAt SmartPA, we don t just provide support we transform it. Our mission is simple yet bold: to redefine administrative and PA services through innovative thinking, cutting-edge technology and an unrelenting pursuit of excellence. Trusted by global leaders in industries like tech, automotive and retail, we re the engine behind smarter, more efficient operations. With a vibrant, client-focused culture and a team driven by creativity, no two days at SmartPA are ever the same! As we continue to grow rapidly, this is your opportunity to join us on the journey to becoming the most optimised administrative organisation in the world. If you re ready to challenge the status quo and create meaningful impact, we want to hear from you! Key Responsibilities and Skills What You'll DoThe Centre of Excellence (COE) is the driving force behind SmartPA, where strategy comes to life. As part of this dynamic, client-facing department, you ll be the heartbeat of our business delivering high-impact, tailored support to a key client account daily.In the role of Business Support Executive, you ll play a pivotal role in providing bespoke solutions to a variety of stakeholders. You ll tackle real challenges, establish meaningful relationships and make a tangible difference to client success.This particular role is assigned to one of our dedicated clients, meaning you will be representing our brand, whilst working very closely with aglobal tech giant.A specialist role for an expert who can transform raw data into clear, actionable, and visually compelling insights.What Your Day Will Look LikeDesign, build, and maintain interactive data dashboardsand reports using tools like Tableau, Power BI, or Looker Studio.Work closely with data analysts and business leadersto understand their key performance indicators (KPIs) and reporting needs.Apply principles of data visualisationto ensure all charts, graphs, and layouts accurately and effectively communicate the underlying data story.Standardise data definitionsand reporting metrics to ensure consistency across all business units.Conduct data quality checksand troubleshooting on dashboards to ensure accuracy and smooth performance.Manage multiple projects simultaneously, maintaining a high level of quality under tight deadlines. Skills About YouYou are a detail-oriented specialist with a keen artistic eye who sees data visualisation as both a science and an art. You are passionate about making data accessible and understandable to non-technical users, and you know that a beautiful dashboard is useless if the underlying data is flawed. Experience What You'll NeedYour experience is key but your attitude is what sets you apart.Essential:Expert proficiencyin at least one major data visualisation tool (e.g., Tableau, Power BI, Looker Studio).Strong understanding ofrelational databasesand experience querying data usingSQL.A demonstrable portfolio ofhigh-quality dashboardsthat showcase visual excellence and analytical clarity.Excellent communication skills to articulate the story behind the data to a diverse audience.Desirable:Experience with statistical programming languages (e.g., Python, R) for data cleaning/preparation.Formal training or a degree in Data Science, Statistics, or a related field.Experience with advanced dashboard features like calculated fields, parameters, and complex filters. Work Remotely Yes Salary 30,000 - 40,000 (depending on experience) Schedule Monday - FridayYour working hours will be 2:00pm to 10:30pm (UK time), aligned to cover the 9:00am to 5:30pm (EST) business day. Job Type Full-time, Permanent (37.5 hours per week) What's in it for you? At SmartPA we believe in rewarding talent and supporting your growth .Competitive SalariesYearly Bonuses based on company, department, and individual performance.Department based incentives.Remote Work33 Days Holiday: Because rest fuels greatness.Growth Opportunities: Develop your skills, advance your career and grow with a company reshaping the industry.

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