Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • TCWGlobal logo

    TCWGlobalWorldwide • Jun 9, 2026

    This mid-level role leads strategic support operations projects end-to-end for a SaaS platform, improving processes, workflows, and scalability. The Support Operations Program Manager works cross-functionally with Produc…

    Global hiringModerate trust · 58
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  • Semgrep logo

    SemgrepRemote • Jun 9, 2026

    The Senior Technical Support Engineer at Semgrep is responsible for troubleshooting complex technical issues, primarily supporting AppSec Engineers and Software Engineers. This senior-level role involves managing support…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Horizon3.ai logo

    Horizon3.aiRemote • Jun 9, 2026

    As a Senior Technical Support Engineer at Horizon3.ai, you will provide advanced support to enterprise customers, troubleshooting complex issues in cloud, networking, and infrastructure. You'll collaborate with engineeri…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Nymbus logo

    NymbusJacksonville, Jacksonville, Florida, United States • Jun 9, 2026

    As a Digital Support Specialist at Nymbus, you will handle inbound calls, secure messages, and other communications from digital bank clients, resolving issues on first contact. You will monitor and approve customer appl…

    Actively hiringModerate trust · 55
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  • Solink logo

    SolinkRemote • Jun 9, 2026

    The Customer Success Manager at Solink will build and manage relationships with high-touch customer accounts, ensuring they derive maximum value from the product. This mid-level role involves onboarding new clients, cond…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Agent Careers logo

    Agent CareersRemote • Jun 9, 2026

    As a Technical Customer Support Specialist, you will be the primary point of contact for dental practice clients, troubleshooting software and technical issues via phone, email, and chat. This mid-level role requires 2+…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Webflow logo

    WebflowRemote • Jun 9, 2026

    Lead the enterprise customer success strategy at Webflow, driving retention, adoption, and expansion across a portfolio of high-value accounts. Manage a team of managers and senior leaders, operationalize AI-forward work…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    remote
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  • Fiddler AI logo

    Fiddler AIRemote • Jun 9, 2026

    As a Solutions Architect in Customer Success, you will drive customer onboarding, build integrations with data platforms, and serve as a trusted technical advisor to ensure clients achieve measurable outcomes from AI obs…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Eye Security logo

    Eye SecurityRemote • Jun 9, 2026

    As a Senior Customer Success Manager at Eye Security, you will manage a strategic portfolio of clients, focusing on building strong relationships and delivering tailored success strategies to enhance customer satisfactio…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Goodlord logo

    GoodlordRemote • Jun 9, 2026

    This is a hybrid customer support role based in Sheffield, with 3 days in-office and 2 days remote after an initial 5-week full-time training period. The customer support executive will proactively progress referencing a…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Tarro logo

    Client Tech Support

    Verified via ATS

    TarroRemote • Jun 9, 2026

    This entry-level role involves providing technical support and hardware deployment for small restaurants using Tarro's POS and payment systems. You'll configure and ship equipment, troubleshoot issues via phone or remote…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Cigna Healthcare logo

    Cigna HealthcareOregon, Oregon, United States • Jun 9, 2026

    The Customer Service Associate Representative at Cigna Healthcare is responsible for providing support to participants, clients, and providers regarding group health benefits and claims. This junior-level role involves a…

    Moderate trust · 53
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  • PULSE (MENA REGION) logo

    PULSE (MENA REGION)أبو ظبي, أبو ظبي أبو ظبي الإمارات العربية المتحدة • Jun 9, 2026

    The Customer Service Representative Administrator will serve as the first point of contact for customers, handling inquiries through various channels such as phone, email, and live chat. This junior-level role involves p…

    Moderate trust · 53
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  • PULSE (MENA REGION) logo

    PULSE (MENA REGION)مدينة الشارقة, الشارقة مدينة الشارقة الإمارات العربية المتحدة • Jun 9, 2026

    As a Customer Service Representative Administrator at PULSE, you will handle customer inquiries via phone, email, and live chat, resolving issues and ensuring a seamless experience. This junior-level role involves using…

    Moderate trust · 53
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  • Cyberhaven logo

    CyberhavenRemote • Jun 8, 2026

    As a Technical Support Engineer L1/L2 at Cyberhaven, you will be responsible for troubleshooting and resolving customer issues related to the AI Data Security platform. This mid-level position requires collaboration with…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Perplexity logo

    Head of Support

    Verified via ATS

    PerplexityRemote • Jun 8, 2026

    The Head of Support at Perplexity is a senior leadership role responsible for creating a scalable support experience for both enterprise and consumer customers. This position involves building support teams, establishing…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Umbrel logo

    UmbrelWorldwide • Jun 8, 2026

    In the Customer Support role at Umbrel, you will assist users across various online platforms, addressing technical inquiries and creating helpful documentation. This position is ideal for someone with basic Linux skills…

    Global hiringModerate trust · 52
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  • LitePOS logo

    LitePOSAmet, • Jun 8, 2026

    As a Technical Support representative at LitePOS, you will be responsible for troubleshooting and resolving customer issues related to our products. This role is likely suited for a junior to mid-level candidate, working…

    Moderate trust · 52
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  • Leavitt Group logo

    Leavitt GroupRemote • Jun 8, 2026

    The Renewal Coordinator at GBS Benefits is responsible for managing employer-based employee benefit renewals, ensuring exceptional customer experiences, and driving operational excellence. This mid-level role requires st…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Snowflake logo

    SnowflakeRemote • Jun 8, 2026

    As a Senior Cloud Support Engineer - Security at Snowflake, you will manage customer cases from triage to resolution, using AI tools to accelerate troubleshooting and improve knowledge bases. You'll work cross-functional…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.