Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Real logo

    RealRemote • Jul 15, 2026

    This mid-level IT Systems & Helpdesk Specialist role supports a growing remote mortgage company by providing technical support, managing internal systems, and building workflow automations. The hire will troubleshoot har…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Tern logo

    Support Specialist

    Verified via ATS

    TernRemote • Jul 15, 2026

    As a Support Specialist at Tern, you'll be the frontline voice for travel advisors, resolving issues via chat, email, and 1:1s while collaborating with product and engineering teams. You'll leverage AI tools to enhance s…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Juniper Square logo

    Juniper SquareRemote • Jul 15, 2026

    This mid-level role involves managing a portfolio of 220+ small to mid-sized business clients as a Customer Success Manager, focusing on driving product adoption, retention, and expansion through data-driven strategies a…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • U

    UMAEZ LLCAnywhere • Jul 15, 2026

    As a Customer Support Agent at Goda, you'll manage inbound tickets, order issues, social comments, and emails for a fast-growing DTC fragrance brand. You'll work within helpdesk systems, follow SOPs, and coordinate with…

    Moderate trust · 50
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  • n8n logo

    n8nRemote • Jul 14, 2026

    As a Customer Success Manager, you will manage a book of strategic customers, ensuring successful onboarding, adoption, and retention through activities like kick-off calls, QBRs, and renewals. You'll build and optimize…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Group IB logo

    Group IBSão Paulo, São Paulo, São Paulo, Brasil • Jul 14, 2026

    Group-IB seeks a mid-level Customer Success Manager (3-5 years experience) to onboard and support clients in Brazil, ensuring they fully utilize the Unified Risk Platform. This role involves training, proactive issue res…

    Moderate trust · 53
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  • PointClickCare logo

    PointClickCareMississauga, Mississauga, Ontario, Canada • Jul 14, 2026

    The Senior Customer Success Manager at PointClickCare manages enterprise client relationships, develops joint success plans, and acts as a trusted advisor to C-level executives. They drive value optimization, mitigate ch…

    Actively hiringModerate trust · 55
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  • Cint logo

    CintGurugram, Gurugram, Haryana, India • Jul 14, 2026

    As a Senior Analyst Project Support on the Global Coverage Team, you will provide operational support for online research projects across multiple regions and time zones, ensuring continuity outside business hours. You w…

    Actively hiringModerate trust · 55
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  • Creatify logo

    CreatifyRemote • Jul 14, 2026

    As a Customer Success Manager focused on performance advertising, you'll own a portfolio of mid-market and enterprise accounts, guiding them from onboarding to renewal. You'll act as a strategic partner, translating clie…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Nylas logo

    NylasRemote • Jul 14, 2026

    The Growth Customer Success Manager at Nylas will focus on building and scaling the growth strategy for SMB customers by identifying expansion opportunities and increasing product adoption. This mid-level role requires p…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • P

    PULSE (MENA)تبوك, تبوك تبوك السعودية • Jul 14, 2026

    This entry-level role provides administrative and operational support to cross-functional teams in a fully remote environment, focusing on scheduling, document management, data entry, and process improvement. The hire wi…

    Moderate trust · 50
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  • Coder logo

    CoderRemote • Jul 13, 2026

    As a Customer Success Manager at Coder, you will guide enterprise customers from onboarding through renewal, ensuring they achieve measurable outcomes with the company's AI development platform. You'll lead rollout plans…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Habitat Learn logo

    Habitat LearnToronto, Toronto, Ontario, Canada • Jul 13, 2026

    As a Customer Support Associate, you will provide frontline live support via phone, chat, and email for Messenger Pigeon and other products, focusing on empathetic problem-solving for users, many of whom have disabilitie…

    Moderate trust · 53
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  • Tilt (formerly Empower) logo

    Seller Support Agent

    Verified via ATS

    Tilt (formerly Empower)Remote • Jul 13, 2026

    As a Seller Support Agent at Tilt, you will be the first line of support for sellers encountering issues related to payouts, shipping, and account access. This role is hands-on and fast-paced, requiring you to resolve pr…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Twilio logo

    TwilioRemote • Jul 13, 2026

    As a Personalized Support Expert 2 at Twilio, you will provide technical support to top-tier customers, handling REST API and cloud solution issues. You'll collaborate with Technical Account Managers, advocate for custom…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    remote
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  • Top Hat logo

    Top HatRemote • Jul 13, 2026

    The IT Support & Workplace Operations Coordinator at Top Hat is responsible for enhancing end-user productivity through IT support and office administration. This mid-level role involves managing help desk tickets, overs…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Quantum logo

    QuantumRemote • Jul 13, 2026

    Lead and scale a remote customer service team across Cashback and Custard brands, driving automation and operational efficiencies. Own the end-to-end customer experience, fraud detection, and payout operations. This is a…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • C

    CareStream Advisory GroupUnited States, • Jul 13, 2026

    This remote role involves handling customer inquiries via chat, providing support and information to healthcare professionals. The position is likely entry-level, focusing on clear communication and problem-solving in a…

    Moderate trust · 47
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  • R

    ReLytics Hiresالمدينة, المدينة المدينة السعودية • Jul 13, 2026

    This remote Customer Support Specialist role focuses on providing professional support in Arabic via email, chat, and phone. Day-to-day tasks include resolving customer issues, documenting interactions in CRM systems, an…

    Actively hiringModerate trust · 52
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  • Orchestrate Consulting Group logo

    Orchestrate Consulting GroupAnywhere • Jul 12, 2026

    As a Customer Service Chat Representative, you will engage with customers through chat, providing assistance and resolving inquiries in a timely manner. This is a junior to mid-level role where you will work collaborativ…

    Actively hiringModerate trust · 52
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.