Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Blue Cube Services logo

    Blue Cube ServicesPhilippines • Jan 26, 2026

    This mid-level Support Engineer role involves investigating and resolving customer technical issues, performing root cause analysis for production errors, and developing scripts for integration verification. Day-to-day t…

    Moderate trust · 58
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  • Dedale Intelligence logo

    IT Admin Support

    Verified via ATS

    Dedale IntelligenceRemote • Jan 26, 2026

    This mid-level IT Support Specialist role involves providing technical support for computer systems, networks, and hardware across APAC and Paris regions, ensuring smooth operations through hardware/software setup, syste…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Allica Bank logo

    Customer Service Advisor

    Verified via ATS

    Allica BankRemote • Jan 26, 2026

    The Customer Service Advisor at Allica Bank is responsible for providing first-line support to Retail and SME customers through various communication channels including chat, voice, and social media. This role is primari…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Best Estimate Pro logo

    Best Estimate ProAnywhere • Jan 25, 2026

    The Customer Service Assistant role involves providing virtual assistance with a variety of tasks such as booking travel, managing bills, and drafting emails. This flexible position allows for self-scheduling and can be…

    Actively hiringPopular companyModerate trust · 62
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  • Swayable logo

    SwayableSF • Jan 25, 2026

    This mid-level Technical Support Engineer role involves triaging and resolving technical support tickets from the Client Research Services team, escalating issues to Engineering when necessary, and collaborating cross-fu…

    Moderate trust · 58
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  • Contentful logo

    ContentfulLondon, England, United Kingdom • Jan 25, 2026

    This mid-level Customer Success Manager role focuses on managing EMEA customers at scale to ensure platform value and drive retention and growth. Day-to-day responsibilities include monitoring customer health, executing…

    Actively hiringPopular companyModerate trust · 67
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  • Destination Knot logo

    Destination KnotNew York • Jan 24, 2026

    This is a junior-level remote customer service role focused on assisting clients with hotel bookings, including researching options, providing information on amenities and pricing, and handling inquiries via phone, email…

    Actively hiringModerate trust · 60
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  • MeridianLink logo

    MeridianLinkRemote • Jan 23, 2026

    This senior-level role involves managing customer accounts to ensure software adoption and satisfaction, requiring expertise in MeridianLink products and the financial industry. The Customer Success Manager builds strong…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Deel logo

    DeelRemote • Jan 23, 2026

    This mid-level Customer Success Manager role at Deel manages a portfolio of small spend accounts in SMB/MM or ENT segments, focusing on building client relationships, identifying growth opportunities, and preventing chur…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Vanta logo

    VantaRemote • Jan 23, 2026

    As a Product Support Specialist at Vanta, you will provide first-line technical support to customers via email, chat, and screen-sharing, ensuring timely resolutions within SLAs. This mid-level role involves troubleshoot…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Socure logo

    SocureRemote • Jan 23, 2026

    As a Senior Customer Success Manager at Socure, you will be the strategic partner for enterprise customers, focusing on executive alignment and success planning. Your role involves leading initiatives such as executive b…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • AMBOSS logo

    AMBOSSRemote • Jan 23, 2026

    As a Customer Support Specialist at AMBOSS, you will serve as a vital link between the company and its users, helping to enhance medical care for millions. Your daily responsibilities will include answering inquiries thr…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Sitemate logo

    SitemateRemote • Jan 23, 2026

    This entry-level Customer Success Associate role involves managing a portfolio of SMB customers, monitoring account health to prevent churn, and identifying upsell opportunities. As the first CS hire in Austin, you'll wo…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Narmi logo

    NarmiUnited States • Jan 23, 2026

    This mid-level Technical Customer Support Associate role involves providing front-line support to customers, troubleshooting technical inquiries, and acting as a subject matter expert for Narmi's digital banking products…

    Moderate trust · 58
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  • IFTTT logo

    IFTTTWorldwide • Jan 22, 2026

    This mid-level remote role involves managing online communities on platforms like Reddit and Discord, and providing technical support by triaging tickets and assisting users with Applets and JavaScript. The specialist wi…

    Global hiringModerate trust · 58
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  • Atlan logo

    AtlanRemote • Jan 22, 2026

    As a Technical Support Engineer at Atlan, you will troubleshoot complex technical issues across product integrations, APIs, and data stacks, providing root-cause analyses to reduce engineering dependency. This senior rol…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Deel logo

    DeelRemote • Jan 22, 2026

    This is a junior to mid-level Associate Customer Success Manager role managing up to 200 client accounts, focusing on building relationships, driving product adoption, and reducing churn. The hire will work in a growth-o…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Remote logo

    RemoteRemote • Jan 22, 2026

    This mid-level Customer Success Manager role involves managing the entire customer lifecycle for medium-sized enterprise clients in the APAC region, focusing on onboarding, retention, and business reviews. The hire will…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    remote
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  • Remote logo

    RemoteRemote • Jan 22, 2026

    This mid-level Customer Success Manager role involves managing the entire customer lifecycle for medium-sized enterprise clients in the APAC region, focusing on onboarding, retention, and business reviews. The hire will…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    remote
    View job
  • Float logo

    FloatWorldwide • Jan 22, 2026

    The Customer Success Manager, Digital will focus on enhancing customer retention for SMB clients, managing a portfolio of over 3,500 accounts. This mid-level role involves developing engagement strategies, leading scaled…

    Global hiringActively hiringPopular companyModerate trust · 62
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.