Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
54 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
39 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
39 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
38 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
24 open roles in Customer Support
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Senior Tier 2 Technical Support Specialist
Verified via ATSRewind • Remote • Apr 21, 2026
As a Senior Tier 2 Technical Support Specialist at Rewind, you will diagnose and resolve complex technical issues across APIs, SaaS platforms, and cloud infrastructure, while acting as a bridge between customers and inte…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Software Engineer, Production Support
Verified via ATSFieldguide • Remote • Apr 21, 2026
This mid-level role focuses on debugging complex product issues across the stack (frontend, APIs, databases) and shipping fixes as part of a dedicated production support pod. You'll act as the technical escalation point…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Success Manager
Verified via ATSCloudflare • Hybrid · In-Office • Apr 21, 2026
This is a senior-level Customer Success Manager role at Cloudflare, based in Bangalore, India, where you will manage and grow the customer base in the region. Day to day, you'll serve as the primary contact for customers…
Hybrid-friendlyActively hiringPopular companyModerate trust · 65hybrid - View job
Customer Success Manager, EMEA
Verified via ATSCloudflare • Hybrid • Apr 21, 2026
This is a senior-level Customer Success Manager role responsible for managing post-sale experiences for Cloudflare's Enterprise customers in the EMEA region, based in London with a hybrid work setup. The role involves bu…
Hybrid-friendlyActively hiringPopular companyModerate trust · 65hybrid - View job
Manager - Technical Support
Verified via ATSCloudflare • In-Office • Apr 21, 2026
As a Technical Support Manager at Cloudflare, you will lead a team of support engineers in Bengaluru, driving operational excellence by monitoring KPIs, handling escalations, and improving processes. You'll balance hands…
Actively hiringPopular companyTrusted employer · 72 - View job
Customer Success
Verified via ATSMeter • Remote • Apr 21, 2026
This is a mid to senior-level Customer Success role at Meter, where you'll manage a diverse portfolio of accounts across various industries, ensuring successful transitions and driving expansion. Day-to-day responsibilit…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Success Manager, Strategic
Verified via ATSVanta • Remote • Apr 21, 2026
This senior-level Customer Success Manager role focuses on managing 5-10 strategic enterprise accounts with 10,000+ employees. Day-to-day responsibilities include leading complex implementations, building executive relat…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Senior Digital Customer Success Campaign Manager
Verified via ATS1Password • Remote • Apr 21, 2026
This senior-level role designs, launches, and optimizes digital customer success campaigns across the customer lifecycle—from onboarding to renewal. The campaign manager builds scalable journeys, analyzes customer signal…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Vet Clinic Support Associate
Verified via ATSVetcove • Remote • Apr 21, 2026
As a Support Associate at Vetcove, you will engage with veterinary professionals via live chat, email, and phone to assist with purchasing decisions and platform use. You'll troubleshoot issues, manage admin tasks like a…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Agent Careers • Remote • Apr 21, 2026
This mid-level role involves managing live events and providing customer fulfillment support for a real estate investment startup. Day-to-day tasks include running live sessions, preparing event assets, admitting attende…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
IT Support Engineer
Verified via ATSDeel • Remote • Apr 21, 2026
This senior-level role involves working as part of an expert team to provide technical support, deploy and configure devices, and enhance IT services for a global customer base. Day-to-day responsibilities include managi…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobSenior Customer Support Agent
Verified via ATSBen • Remote • Apr 21, 2026
As a Senior Customer Support Agent at Ben, you will provide world-class service by responding to customer queries via email, chat, and phone, primarily during UK core hours (9am-6pm, Monday to Friday). You will troublesh…
Remote-first cultureActively hiringPopular companyTrusted employer · 70- View job
Senior IT Support Engineer (Shift lead)
Verified via ATSDeel • Remote • Apr 21, 2026
This senior role involves leading IT support as a shift lead, focusing on deploying, configuring, and managing devices like Mac and Windows systems using MDM platforms such as Jamf or Intune. Day-to-day tasks include pro…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Manager, Personalized Support
Verified via ATSTwilio • Remote • Apr 21, 2026
This senior-level manager role leads a team of Technical Account Managers who provide personalized technical support to Twilio's strategic customers. Day-to-day responsibilities include coaching team members, addressing…
Remote-first cultureActively hiringPopular companyTrusted employer · 70remote - View job
Senior Technical Support Specialist (PST or MST)
Verified via ATSQualified • Remote • Apr 20, 2026
As a Senior Technical Support Specialist at Qualified, you will manage support requests and serve as a technical resource for the Success Architect team. Your role involves diagnosing issues, liaising between support and…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Senior Customer Success Manager
Verified via ATSDelinea • Remote • Apr 20, 2026
As a Senior Customer Success Manager at Delinea, you will manage day-to-day customer accounts, championing customer-centric solutions to drive retention and loyalty. You'll work cross-functionally with sales, support, an…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Strategic Customer Success Manager, EMEA
Verified via ATSAshby • Remote • Apr 20, 2026
This senior-level Strategic Customer Success Manager role involves partnering with 20+ enterprise customers in EMEA to drive product adoption, customer health, and long-term value for Ashby's complex B2B SaaS platform. D…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Strategic Customer Success Manager, Federal
Verified via ATSHandshake • Remote • Apr 20, 2026
The Strategic Customer Success Manager for Federal at Handshake is a senior role responsible for managing complex relationships with government agencies. This position entails driving value realization, ensuring deep ado…
Remote-first cultureActively hiringPopular companyTrusted employer · 77 - View job
Technical Support Engineer
Verified via ATSSona (getsona.com) • Remote • Apr 20, 2026
As the first Technical Support Engineer in the US, you'll own technical support via email and live chat, troubleshoot complex issues, and bridge customers with the development team. You'll also support pre-launch activit…
Remote-first cultureActively hiringPopular companyTrusted employer · 70
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.