Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
68 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
47 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
46 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
45 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
28 open roles in Customer Support
- View job
JobsInMass.com • Chelsea, • Jul 12, 2026
This role involves providing remote customer service and product support via phone, email, and chat. You will troubleshoot technical issues, guide users through solutions, and maintain records in a CRM system. It's a jun…
Actively hiringPopular companyModerate trust · 57 - View job
Network Customer Support Engineer
Verified via ATSPoint One Navigation • Remote • Jul 11, 2026
This player-coach role combines hands-on technical support for complex GPS/GNSS network issues with building scalable operations and support systems. You'll own customer-facing incident response, lead root-cause analysis…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Strategic Customer Success Manager, Public Sector
Verified via ATSSocure • Remote • Jul 10, 2026
The Strategic Customer Success Manager for the Public Sector at Socure will be responsible for managing major financial accounts and driving consultative relationships throughout the post-sales journey. This senior role…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Staff Support Tooling Engineer
Verified via ATSDocker • Remote • Jul 10, 2026
This senior-level role involves building agentic and automation workflows for Docker's support platform, working closely with the Principal Engineer and Support Engineering leadership. You'll design full-stack tooling (U…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Support Manager - Americas
Verified via ATSAshby • Remote • Jul 10, 2026
This is a senior-level Support Manager role for the Americas region, leading a team of Technical Support Specialists in a B2B SaaS environment. Day-to-day responsibilities include managing customer escalations, developin…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
INNERGY • Austin, Austin, Texas, United States • Jul 10, 2026
Lead and unify the post-sale customer experience for INNERGY ERP and Microvellum CAD/CAM, owning the Customer Success operating system including service model design, segmentation, tooling, and performance management. Ov…
Actively hiringModerate trust · 55 - View job
Customer Success Engineer, Battle Road [Ft. Bragg]
Verified via ATSOnebrief • Remote • Jul 10, 2026
As a Customer Success Engineer at Battle Road, you will deploy and configure AtomEngine, a game-engine-based simulation platform, into live military training environments, including classified and air-gapped systems. You…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobTechnical Support Engineer - US Remote
Verified via ATSNooks • Remote • Jul 10, 2026
This mid-level Technical Support Engineer role involves providing end-user support for a B2B SaaS platform, troubleshooting complex technical issues via Slack, chat, and email, and collaborating with engineering teams to…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Senior Customer Success Engineer
Verified via ATSLanceDB • Remote • Jul 10, 2026
This senior role involves partnering with enterprise customers to design, deploy, and optimize LanceDB in production environments, ensuring reliability and scalability. The engineer will lead technical onboarding, troubl…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Technical Support Specialist (French speaking) - remote possible
Verified via ATSUberall • Remote • Jul 10, 2026
As a French-speaking Technical Support Specialist at Uberall, you will manage ongoing technical relationships with assigned customers, handling escalated support cases and collaborating with Customer Success and Sales te…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Senior Support Engineer
Verified via ATSSnowflake • Remote • Jul 10, 2026
As a Senior Support Engineer at Snowflake, you will provide global IT support by managing tickets in ServiceNow, troubleshooting technical issues, and supporting AV/Zoom systems. You'll develop SOPs, onboard new hires, a…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - RView job
Recruitlytixs Hirings • Alberta, Alberta, Canada • Jul 10, 2026
This remote Customer Support Specialist role involves handling customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in CRM systems. It requires strong communication skills an…
Actively hiringPopular companyModerate trust · 54 - RView job
Recruitlytixs Hirings • Alberta, Alberta, Canada • Jul 10, 2026
As a Remote Computer User Support Specialist, you will handle user support requests via email, chat, or ticketing systems, troubleshooting basic hardware, software, and system issues. You'll guide users through solutions…
Actively hiringPopular companyModerate trust · 54 - RView job
Recruitlytixs Hirings • اÙ٠دÙÙØ©, اÙ٠دÙÙØ© اÙ٠دÙÙØ© اÙسعÙدÙØ© • Jul 10, 2026
As a Remote Customer Support Specialist (Arabic), you will handle inquiries via email, chat, and phone from Arabic-speaking customers, resolving issues and ensuring a positive experience. This mid-level role requires flu…
Actively hiringPopular companyModerate trust · 54 - View job
Magic Memories • Orlando, • Jul 10, 2026
As a Level 1/2 Technical Support Specialist at Magic Memories, you will provide remote and on-site support for hardware, software, and network systems at tourist attractions. You'll troubleshoot issues, assist with deplo…
Moderate trust · 53 - View job
INNERGY • Austin, Austin, Texas, United States • Jul 9, 2026
As a Customer Success Manager at INNERGY, you will own post-implementation relationships for a portfolio of B2B customers in the woodworking industry, driving product adoption and retention. You'll partner with Sales, Su…
Actively hiringModerate trust · 55 - View job
Senior Tax & Accounting Support Specialist
Verified via ATSCollective • Remote • Jul 9, 2026
As a Senior Member Support Specialist at Collective, you'll spend about 4-5 hours daily on video calls guiding new members through onboarding and ongoing support, breaking down complex accounting, tax, and payroll topics…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Support Workforce Management Analyst - Americas
Verified via ATSAshby • Remote • Jul 9, 2026
The Workforce Management Analyst at Ashby will focus on scheduling and real-time analysis for a global Support organization. This mid-level role involves collaborating with the WFM Lead to translate long-range forecasts…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Success Manager (UK- London)
Verified via ATSKustomer • Remote • Jul 9, 2026
As a Strategic Customer Success Manager at Kustomer, you will manage post-sale client relationships, ensuring customers achieve measurable value from our platform. This mid-senior level role involves driving product adop…
Remote-first cultureActively hiringPopular companyTrusted employer · 75
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.