Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Froonze logo

    FroonzeAnywhere • Jan 22, 2026

    This is a mid-level Technical Customer Support Representative role at Froonze, a small startup of four people building tools for Shopify merchants. Day-to-day, you will communicate with customers via live chat or email t…

    Moderate trust · 58
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  • Preply logo

    PreplyRemote • Jan 22, 2026

    This is a mid-level Customer Support Agent role where you will handle written communication via chats, emails, and social media to answer customer questions and resolve issues. You will work in a dynamic, fast-paced team…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • AirOps logo

    AirOpsRemote • Jan 22, 2026

    This mid-level Customer Support Specialist role involves frontline problem-solving via Intercom, where you'll manage customer inquiries, troubleshoot technical issues, and identify recurring patterns to improve documenta…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Point One Navigation logo

    Point One NavigationRemote • Jan 21, 2026

    This senior-level Technical Support Team Lead role involves hands-on management of customer support tickets and designing scalable support systems. As a player-coach, you will handle complex technical cases while buildin…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Abnormal logo

    AbnormalWorldwide • Jan 21, 2026

    This senior-level role involves independently managing strategic customer relationships for mid-market and enterprise accounts, focusing on adoption, retention, and value delivery. The hire will lead success planning, dr…

    Global hiringModerate trust · 58
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  • Atticus logo

    AtticusRemote • Jan 21, 2026

    As a Client Support Specialist, you will handle daily client inquiries via text, email, and phone, providing clarity and guidance on legal processes while building trust. This mid-level role involves mastering internal t…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Goodstack logo

    GoodstackRemote • Jan 21, 2026

    As a Strategic Account Manager at Goodstack, you will manage and grow relationships with large enterprise clients in North America, focusing on renewals, expansion opportunities, and demonstrating measurable value. This…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Twilio logo

    TwilioRemote • Jan 21, 2026

    This senior-level role involves managing enterprise customer relationships as a central touchpoint, driving product adoption and value realization for the Segment platform. The Customer Success Manager develops strategic…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    remote
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  • Adyen logo

    AdyenAmsterdam • Jan 21, 2026

    This Technical Support Specialist role involves providing direct technical support to Adyen's global merchants, troubleshooting API and platform issues, and advising on best implementation practices. As part of an intern…

    Actively hiringModerate trust · 60
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  • PermitFlow logo

    PermitFlowRemote • Jan 21, 2026

    As a senior-level Founding Enterprise Customer Success Manager, you will own high-value B2B enterprise accounts, driving onboarding, retention, renewals, and expansion. You'll build strategic partnerships with senior sta…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Teya logo

    TeyaRemote • Jan 21, 2026

    As a Merchant Support Specialist, you will provide high-quality support to merchants, addressing their needs and challenges directly. This role involves managing merchant relationships, ensuring effective communication,…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Datadog logo

    DatadogDenver, Colorado, USA • Jan 21, 2026

    This Customer Success Associate role at Datadog is a junior to mid-level position focused on managing strategic relationships with a high volume of customers to drive product adoption and retention. Day-to-day responsibi…

    Actively hiringPopular companyModerate trust · 67
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  • Datadog logo

    Customer Success Manager

    Verified via ATS

    DatadogSingapore, Singapore • Jan 21, 2026

    As a Customer Success Manager at Datadog, you will manage relationships with existing customers, focusing on onboarding, upselling, and cross-selling opportunities. This mid-senior level role involves collaborating with…

    Actively hiringPopular companyModerate trust · 67
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  • Datadog logo

    DatadogBoston, Massachusetts, USA • Jan 21, 2026

    As a Customer Success Associate at Datadog, you will manage strategic relationships with customers, driving product adoption and retention. This junior to mid-level role involves identifying customer needs, providing tec…

    Actively hiringPopular companyModerate trust · 67
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  • Datadog logo

    DatadogBoston, Massachusetts, USA • Jan 21, 2026

    This is a junior to mid-level Customer Success Associate role at Datadog, focusing on managing a high volume of customer accounts to drive product adoption, retention, and growth. Day-to-day responsibilities include iden…

    Actively hiringPopular companyModerate trust · 67
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  • Datadog logo

    DatadogBoston, Massachusetts, USA • Jan 21, 2026

    As a Customer Success Manager at Datadog, you will focus on building strong relationships with existing customers, ensuring they effectively leverage the Datadog solution. This mid-level role involves onboarding, upselli…

    Actively hiringPopular companyModerate trust · 67
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  • Datadog logo

    DatadogDenver, Colorado, USA • Jan 21, 2026

    This is a mid-to-senior Enterprise Customer Success Manager role at Datadog, focusing on building strong relationships with large strategic customers to drive product adoption and ensure positive experiences. Day-to-day…

    Actively hiringPopular companyModerate trust · 67
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  • SkySlope logo

    SkySlopeRemote • Jan 21, 2026

    As a Customer Support Technician at SkySlope, you will be responsible for providing exceptional support to real estate professionals by resolving technical issues and responding to customer inquiries via email, live chat…

    Remote-first cultureModerate trust · 61
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  • Beyond Finance logo

    Beyond FinanceAnywhere • Jan 21, 2026

    As a Customer Service Representative at Beyond Finance, you will be the primary contact for clients in financial hardship programs, guiding them through their journey from enrollment to graduation. This role requires a s…

    Moderate trust · 60
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  • Unknown Company logo

    Company not disclosedRemote • Jan 21, 2026

    This junior-level role involves addressing inbound customer inquiries via phone, email, and live chat as part of the Customer Support & Success team. The specialist serves as the primary line of communication between the…

    Remote-first cultureActively hiringModerate trust · 63
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.