Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Buildout logo

    BuildoutRemote • Dec 3, 2025

    This is a senior leadership role as Director of Customer Success, responsible for designing and optimizing customer success operations using platforms like Planhat, managing a team including Customer Success Managers and…

    Remote-first cultureActively hiringTrusted employer · 73
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  • Figma logo

    FigmaSan Francisco, CA · New York, NY · +1 • Dec 3, 2025

    This mid-level Enterprise Support Specialist role involves providing technical support to enterprise customers, diagnosing issues, and resolving cases via email. The specialist partners with Sales teams to guide large or…

    Actively hiringPopular companyModerate trust · 67
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  • Deel logo

    DeelRemote • Dec 3, 2025

    As an Associate Customer Success Manager at Deel, you will manage relationships with up to 200 client accounts, ensuring their successful navigation of the Deel platform. This mid-level role requires you to be a trusted…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Bettermile logo

    BettermileRemote • Dec 3, 2025

    This junior-level role involves conducting AI research to improve support workflows, testing AI capabilities for efficiency, and automating support processes, with about 30% day-to-day support tasks. The hire will work i…

    Remote-first cultureActively hiringModerate trust · 68
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  • SKELAR logo

    SKELARRemote • Dec 3, 2025

    This is a junior-level customer support role at SKELAR's EdTech venture RiseGuide, focusing on assisting users via email and chat, handling inquiries, and ensuring customer satisfaction. The agent will work within an in-…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Remote logo

    RemoteRemote • Dec 3, 2025

    As a Manager, Growth Customer Success, you will oversee daily operations for a team of Growth Customer Success Managers in EMEA, focusing on coaching, mentoring, and ensuring performance metrics are met. This senior role…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    remote
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  • DV Labs logo

    DV LabsLisbon, Portugal • Dec 3, 2025

    As a Technical Customer Success Manager at DV Labs, you will guide customers in adopting Distributed Validators, ensuring their staking setups are optimized for performance and security. This mid-level role involves buil…

    Moderate trust · 58
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  • Acquisition.com logo

    IT Support Associate

    Verified via ATS

    Acquisition.comRemote • Dec 3, 2025

    As an IT Support Engineer at Acquisition.com, you will be responsible for managing support across a macOS environment, ensuring seamless operations of devices, networking, and AV systems. This mid-level role involves han…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • PermitFlow logo

    Customer Success Manager

    Verified via ATS

    PermitFlowRemote • Dec 2, 2025

    As a Customer Success Manager at PermitFlow, you will manage a book of business for contractors and developers in the construction industry, handling customer rollout, lifecycle management, renewals, and expansions. You…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • PermitFlow logo

    PermitFlowRemote • Dec 2, 2025

    As a Founding, Enterprise Customer Success Manager, you will own high-value enterprise accounts, driving onboarding, retention, and expansion for B2B SaaS clients. This senior role involves building strategic partnership…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Stay AI logo

    Customer Success Manager

    Verified via ATS

    Stay AIRemote • Dec 2, 2025

    This mid-level Customer Success Manager role at Stay Ai involves managing client relationships and ensuring customer satisfaction by proactively addressing issues and developing success plans. The hire will work within t…

    Remote-first cultureModerate trust · 68
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  • Datadog logo

    DatadogBoston, Massachusetts, USA · New York, New York, USA • Dec 2, 2025

    As an Enterprise Customer Success Manager, you will proactively drive product adoption and build strong relationships with large strategic customers, focusing on loyalty and advocacy. You will partner with sales and engi…

    Actively hiringPopular companyModerate trust · 67
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  • StrongDM logo

    StrongDMRemote • Dec 2, 2025

    This senior-level role involves designing secure and scalable deployment architectures for StrongDM's Zero Trust PAM solutions, guiding customers through hands-on deployments and integrations. As a Customer Success Solut…

    Remote-first cultureModerate trust · 66
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  • Socure logo

    SocureRemote • Dec 2, 2025

    As a Senior Customer Success Manager at Socure, you will be the strategic partner for enterprise customers, focusing on executive alignment and success planning. Your role involves leading initiatives such as executive b…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Float logo

    FloatRemote • Dec 2, 2025

    This is a mid-level Product Support Associate role focused on delivering exceptional technical customer support for Float's financial platform. The position involves troubleshooting software issues, managing compliance p…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Vanta logo

    VantaRemote • Dec 2, 2025

    This is a senior-level role leading a team of Customer Success Managers at Vanta, focusing on onboarding, adoption, advocacy, and retention for a growing customer base. The Manager develops team strategy, coaches CSMs to…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Prompt Health logo

    Prompt HealthRemote • Dec 2, 2025

    This mid-level Clinical Technical Support Specialist role involves assisting clients via email support, triaging tickets, and escalating issues to appropriate teams within a B2B SaaS environment. The hire will develop de…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Prompt Health logo

    Prompt HealthRemote • Dec 2, 2025

    This mid-level role involves providing technical support for billing software via email, triaging tickets, and escalating issues to appropriate teams within a B2B SaaS environment. The specialist will develop deep produc…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • SKELAR logo

    SKELARRemote • Dec 2, 2025

    This Customer Support Manager role at SKELAR involves leading customer support operations for tech products, managing a team of junior support staff, and ensuring high-quality service delivery. The position requires coor…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • WeTravel logo

    WeTravelRemote • Dec 2, 2025

    As an Account Manager at WeTravel, you will manage and nurture relationships with clients, ensuring they maximize the value of the platform. This mid-level role involves collaborating with cross-functional teams to addre…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.