Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Datadog logo

    DatadogDenver, Colorado, USA • 7 days ago

    As a Customer Success Manager at Datadog, you will focus on building strong relationships with existing customers, guiding them through onboarding, and identifying growth opportunities. This mid-level role requires proac…

    Actively hiringPopular companyModerate trust · 62
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  • Datadog logo

    DatadogBoston, Massachusetts, USA • 7 days ago

    As a Customer Success Manager, you will build strong relationships with existing Datadog customers through onboarding, up-selling, and cross-selling activities. You'll monitor customer usage trends to identify renewal ri…

    Actively hiringPopular companyModerate trust · 62
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  • Datadog logo

    DatadogTokyo, Japan • 7 days ago

    As a Customer Success Associate at Datadog, you will manage strategic relationships with a high volume of customers, focusing on product adoption, retention, and identifying growth opportunities. This junior-level role i…

    Actively hiringPopular companyModerate trust · 62
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  • Vanta logo

    VantaRemote • 7 days ago

    As a SLED Customer Success Manager at Vanta, you will manage high-value state, local government, and education accounts, driving value realization, retention, and growth. You'll serve as a trusted advisor, lead executive…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Onebrief logo

    OnebriefRemote • 7 days agoTrending

    This mid-level Customer Success Engineer role deploys and supports AtomEngine simulation software in live military training environments, including classified and air-gapped systems. Day to day, you'll embed onsite with…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • Datadog logo

    DatadogSao Paulo, Brazil • 7 days ago

    The Customer Success Associate at Datadog focuses on building long-term relationships with customers in the LATAM region, specifically Portuguese-speaking clients. Daily responsibilities include managing customer account…

    Actively hiringPopular companyTrusted employer · 72
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  • Datadog logo

    DatadogSao Paulo, Brazil • 7 days ago

    As a Customer Success Manager at Datadog, you will proactively drive product adoption and growth within existing customer accounts through onboarding, up-selling, and cross-selling. You will build strong relationships, a…

    Actively hiringPopular companyTrusted employer · 72
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  • Datadog logo

    DatadogDelhi, India • 7 days ago

    This is a mid-to-senior Enterprise Customer Success Manager role at Datadog, where you will manage a portfolio of large strategic customers, focusing on building strong relationships, driving product adoption, and ensuri…

    Actively hiringPopular companyModerate trust · 62
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  • RevenueCat logo

    Head of Customer Success

    Verified via ATS

    RevenueCatRemote • 7 days ago

    As Head of Customer Success at RevenueCat, you will lead and rebuild the CSM function, turning CSMs into growth partners for mobile app businesses. You'll manage a remote team, own strategic accounts, and build scalable…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Datadog logo

    DatadogParis, France • 7 days ago

    As an Enterprise IT Support Technician I at Datadog, you will provide hands-on technical support for employees worldwide, managing endpoint devices (macOS, iOS, Chrome OS, Windows) and SaaS tools like G Suite, Slack, and…

    Actively hiringPopular companyTrusted employer · 72
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  • Scribe logo

    ScribeRemote • 7 days ago

    As a Senior Customer Success Manager at Scribe, you will manage relationships with large enterprise clients, driving adoption, expansion, and renewal of Scribe's solutions. You'll design tailored onboarding programs, lea…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Benepass logo

    BenepassRemote • 7 days ago

    As a Senior Customer Success Manager at Benepass, you will manage a portfolio of SMB or mid-market clients, guiding them through onboarding, adoption, and ongoing success planning. You'll drive platform education, monito…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Food Service Specialties logo

    Food Service SpecialtiesWorldwide • 7 days agoNew

    This is a remote contractor role supporting daily back-office workflows for a fast-moving food distribution company. The assistant will handle tasks like purchase orders, inventory, price updates, and customer/vendor agi…

    Global hiringModerate trust · 62
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  • M

    Mercier ConsultancyAnywhere • 7 days agoTrending

    As a Dutch-Speaking Customer Service Agent, you will handle customer inquiries via phone, email, and live chat for Imperial, working remotely from Greece. This entry-level role involves providing high-quality support in…

    Moderate trust · 59
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  • Scribe logo

    ScribeRemote • 8 days ago

    This is a junior to mid-level Customer Success Specialist role supporting SMB customers in a fast-paced pooled model. Day-to-day responsibilities include onboarding new customers, managing renewals, identifying expansion…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • CWILL logo

    CWILLToronto, Toronto, Ontario, Canada • 8 days agoTrending

    CWILL is hiring a mid-level Customer Success Manager to support eCommerce merchants using their post-purchase and retention suite. You'll manage a portfolio of SMB accounts, guiding them through onboarding, driving produ…

    Moderate trust · 62
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  • Braintrust logo

    BraintrustRemote • 8 days ago

    As a Developer Support Engineer at Braintrust, you will diagnose and resolve technical issues for developers using API and SDKs, primarily in Python or TypeScript. This mid-to-senior level role requires strong problem-so…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Braintrust logo

    BraintrustRemote • 8 days ago

    As a Developer Support Engineer at Braintrust, you will diagnose and resolve API/SDK issues for developers building LLM-powered applications, primarily using Python or TypeScript. You'll own support communications via Sl…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Snowflake logo

    SnowflakeRemote • 8 days ago

    As a Staff Designated Support Engineer at Snowflake, you will serve as a trusted technical partner for Priority Support customers, providing hands-on support for issue resolution, query performance optimization, cost man…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Eye Security logo

    Eye SecurityRemote • 8 days ago

    As a Customer Success Manager at Eye Security, you will own a strategic portfolio of customers, driving adoption and retention through tailored success strategies. You will collaborate cross-functionally with Product, En…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.