Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
41 open roles in Customer Support
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
32 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
31 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
29 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
28 open roles in Customer Support
Confluent
Empower your business with real-time data streaming using Confluent's comprehensive platform built on Apache Kafka.
18 open roles in Customer Support
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Senior Business Operations Support Manager
Verified via ATSUpwork • Toronto, Ontario, Canada • 5 days ago
This senior-level role involves driving operational excellence and supporting cross-functional initiatives to optimize workflows and solve complex challenges at Upwork. The manager partners with multiple departments, lev…
Actively hiringPopular companyModerate trust · 67 - View job
Product Support Associate
Verified via ATSEquip • Remote • 6 days ago • New
This junior-level Product Support Associate role involves being the first point of contact for technical assistance, troubleshooting software and hardware issues via phone, email, or chat, and escalating unresolved probl…
Remote-first cultureActively hiringPopular companyTrusted employer · 79 - View job
Senior Customer Success Manager, DACH
Verified via ATSMURAL • Remote • 6 days ago • Trending
This senior-level role involves managing a portfolio of 20 DACH-based enterprise customers, focusing on driving adoption, retention, and expansion through proactive relationship-building and strategic advisory. The CSM c…
Remote-first cultureActively hiringPopular companyTrusted employer · 79 - View job
Senior Customer Success Manager, EMEA
Verified via ATSMURAL • Remote • 6 days ago • Trending
As a Senior Customer Success Manager at MURAL, you will manage a portfolio of 20 high-value enterprise accounts across Europe, focusing on driving adoption and retention. Your role involves building relationships with ex…
Remote-first cultureActively hiringPopular companyTrusted employer · 79 - View job
Customer Success Manager (m/w/d)
Verified via ATSSoSafe GmbH • Remote • 6 days ago
This mid-level Customer Success Manager role involves proactively partnering with Spanish and Italian customers to drive product adoption and strategic alignment, acting as a trusted advisor to bridge technology and secu…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Enterprise Customer Success Manager - Public Sector
Verified via ATSDatadog • Boston, Massachusetts, USA · New York, New York, USA • 6 days ago
This is a senior Enterprise Customer Success Manager role where you'll manage strategic relationships with Fortune 1000 companies, driving product adoption and ensuring customer satisfaction. You'll partner with sales an…
Actively hiringPopular companyTrusted employer · 72 - View job
Enterprise Customer Success Manager - Paris
Verified via ATSDatadog • Paris, France • 6 days ago
This is a senior-level Enterprise Customer Success Manager role at Datadog, focusing on building strong relationships with large strategic customers to drive product adoption and ensure positive experiences. The hire wil…
Actively hiringPopular companyModerate trust · 67 - View job
Founding Senior Customer Success Manager, London
Verified via ATSAdaptive Security • Remote • 6 days ago
This is a senior-level role as a Founding Senior Customer Success Manager, where you will build and define customer success processes from the ground up for the EMEA region. Day-to-day, you will own the full customer lif…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Coupa Software, Inc. • Los Angeles, California, United States • 6 days ago • New
This senior-level role involves driving adoption and growth of Coupa Pay solutions, including Virtual Cards and Digital Payments, by creating strategic plans and engaging with large customers. The Customer Success Manage…
Moderate trust · 62 - View job
ZipRecruiter • Anywhere • 6 days ago • New
This is a mid to senior-level Enterprise Customer Success Manager role where you will manage a dedicated book of business, overseeing the post-sale customer experience from onboarding to revenue retention. You will analy…
Moderate trust · 62 - View job
Customer Success Manager
Verified via ATSDeel • Remote • 7 days ago
This mid-level Customer Success Manager role involves managing a high volume of SMB accounts, building client relationships to drive revenue growth, and acting as a trusted advisor on operational and product issues. Day-…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Rimini Street • Worldwide • 7 days ago • Trending
This senior-level role involves providing remote-based support for mission-critical SAP applications, including researching, troubleshooting, and delivering fixes for complex issues across SAP modules like FI/CO, MM, and…
Global hiringActively hiringModerate trust · 64 - View job
Manager, Priority Support Engineering
Verified via ATSSnowflake • Remote • 7 days ago
As a Manager of Priority Support Engineering at Snowflake, you will lead a global team of Designated Support Engineers (DSEs) to deliver top-tier support for enterprise customers. This senior role involves close collabor…
Remote-first cultureActively hiringPopular companyTrusted employer · 77 - View job
Manager, Customer Success - EMEA
Verified via ATSVanta • Remote • 7 days ago
This is a senior-level management role leading a team of Customer Success Managers (CSMs) focused on growth customers in the EMEA region. Day-to-day responsibilities include hiring, mentoring, and developing the CSM team…
Remote-first cultureActively hiringPopular companyTrusted employer · 77 - View job
Customer Success Manager, EMEA
Verified via ATSCloudflare • Hybrid • 7 days ago
This is a senior-level Customer Success Manager role responsible for managing post-sale experiences for Cloudflare's Enterprise customers in the EMEA region, based in London with a hybrid work setup. The role involves bu…
Hybrid-friendlyActively hiringPopular companyTrusted employer · 75hybrid - View job
Customer Success Manager - Middle-East (Dubai-based)
Verified via ATSDatadog • Dubai, United Arab Emirates • 7 days ago
This mid-level Customer Success Manager role at Datadog involves proactively managing relationships with existing customers in Dubai, focusing on onboarding, up-selling, and cross-selling to drive product adoption and gr…
Actively hiringPopular companyTrusted employer · 72 - View job
Customer Success Manager I | APAC
Verified via ATSDeel • Remote • 7 days ago
This is a junior-level Customer Success Manager role responsible for managing a high volume of small spend accounts in the APAC region, focusing on building client relationships, identifying risks to prevent churn, and d…
Remote-first cultureActively hiringPopular companyTrusted employer · 77 - View job
Staff Designated Support Engineer
Verified via ATSSnowflake • Remote • 8 days ago
This is a senior-level designated support engineer role where you'll provide technical guidance and expert advice to assigned enterprise customers using Snowflake's AI Data Cloud. You'll handle technical case escalations…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Customer Success Operations Manager
Verified via ATSWrapbook • Remote • 8 days ago
The Customer Success Operations Manager at Wrapbook will identify and analyze operational challenges within onboarding, customer success, and support workflows. This senior role requires a blend of analytical skills and…
Remote-first cultureActively hiringPopular companyTrusted employer · 77
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.