Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • E. Breuninger& Co. logo

    E. Breuninger& Co.Worldwide • 7 days agoNew

    As a Product Owner for Zendesk and other customer service tools, you will configure and optimize low-code platforms to enhance digital customer experiences. You'll manage stakeholder requirements, drive AI integration, a…

    Global hiringModerate trust · 62
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  • RG&T Solutions logo

    RG&T SolutionsQuad Cities Metropolitan Area, • 7 days ago

    This role involves participating in national focus groups and clinical trial studies on a flexible, part-time basis. You will contribute to important research projects by providing feedback and data, helping companies an…

    Actively hiringPopular companyModerate trust · 61
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  • Scribe logo

    ScribeRemote • 7 days ago

    As a Senior Customer Success Manager at Scribe, you will manage relationships with large enterprise clients, driving adoption, expansion, and renewal of Scribe's solutions. You'll design tailored onboarding programs, lea…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Nabla logo

    Customer Success Manager

    Verified via ATS

    NablaRemote • 7 days ago

    This senior-level role manages customer relationships for healthcare accounts, driving product adoption and ensuring satisfaction. Day-to-day tasks include onboarding providers, resolving support tickets, monitoring perf…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • PHIL, Inc. logo

    PHIL, Inc.Remote • 7 days ago

    The Benefits Support Specialist at PHIL, Inc. is responsible for conducting outbound calls to insurance carriers to verify patient insurance benefits. This junior-level role involves navigating complex phone systems, doc…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Addi logo

    AddiRemote • 8 days ago

    As a Customer Support Team Lead at Addi, you will lead and support a team of CX agents (Addivisers) in a remote environment, ensuring efficient operations and exceptional customer experiences. Your day-to-day involves mo…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Equip logo

    IT Support Analyst II

    Verified via ATS

    EquipRemote • 8 days ago

    As an IT Support Analyst II at Equip, you will provide front-line technical support to employees and clinical teams, diagnosing complex issues across endpoints, identity, networks, and collaboration platforms. You will c…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Ashby logo

    AshbyRemote • 8 days ago

    This mid-level Startup Customer Success Manager role serves early-stage customers in EMEA through a pooled approach, managing customer interactions via shared inbox and calls while owning medium to large operational proj…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Semgrep logo

    SemgrepRemote • 8 days ago

    This senior role involves remotely troubleshooting and resolving technical issues for customers via email, Slack, and support cases, focusing on Semgrep's SAST, Supply Chain, and Secrets solutions. The engineer will mana…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Aisle and Abroad logo

    Aisle and AbroadGeorgia, Georgia, United States • 8 days ago

    This is a junior-to-mid-level remote role where you'll handle client inquiries, coordinate reservations, and maintain accurate records. You'll work independently on a small support team, ensuring smooth scheduling and hi…

    Actively hiringPopular companyModerate trust · 64
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  • SoSafe GmbH logo

    SoSafe GmbHRemote • 8 days ago

    Lead a team of Customer Success Managers in France & Spain, driving performance through coaching and accountability for retention metrics. Collaborate with Sales, Marketing, and Partner leadership to execute regional str…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Wemolo logo

    WemoloRemote • 8 days ago

    This junior-level role involves onboarding B2B customers to Wemolo's intelligent camera system, providing ongoing support via email, calls, and live demos. You'll build strong customer relationships, collaborate with Com…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Stripe logo

    Customer Success Manager

    Verified via ATS

    StripeBerlin • 9 days ago

    As a Customer Success Manager at Stripe, you will be responsible for managing the post-sales lifecycle for customers, ensuring they derive maximum value from the platform. This senior-level role involves building relatio…

    Actively hiringPopular companyModerate trust · 67
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  • Stripe logo

    StripeChicago, IL · Atlanta, GA • 9 days ago

    As a Customer Success Manager for Enterprise at Stripe, you will manage a portfolio of enterprise clients, ensuring they maximize their investment and driving user success through proactive engagement and insights. This…

    Actively hiringPopular companyModerate trust · 62
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  • Stripe logo

    StripeLondon • 9 days ago

    The Customer Success Manager at Stripe will manage a portfolio of enterprise customers, focusing on optimizing account health, driving product adoption, and delivering insights to enhance customer success. This mid-level…

    Actively hiringPopular companyTrusted employer · 72
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  • Stripe logo

    Customer Success Manager

    Verified via ATS

    StripeLondon • 9 days ago

    This senior-level Customer Success Manager role involves managing post-sales relationships with large global clients, focusing on retention, growth, and product adoption. Day-to-day responsibilities include building exec…

    Actively hiringPopular companyModerate trust · 67
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  • Stripe logo

    StripeLondon • 9 days ago

    As a Customer Success Manager at Stripe, you will manage a portfolio of enterprise customers, driving product adoption, retention, and growth. You'll partner with sales and technical teams, deliver business reviews and p…

    Actively hiringPopular companyTrusted employer · 72
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  • Stripe logo

    StripeBengaluru • 9 days ago

    The Customer Success Manager for Stripe's Revenue Suite will engage with customers to enhance their success and maximize their investment in Stripe products. This senior role involves building processes, managing account…

    Actively hiringPopular companyModerate trust · 62
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  • Stripe logo

    StripeLondon • 9 days ago

    This mid-level role involves managing a portfolio of enterprise customers, conducting proactive workshops and business reviews to drive product adoption and retention. The Customer Success Manager collaborates with sales…

    Actively hiringPopular companyTrusted employer · 72
    View job
  • Fieldguide logo

    FieldguideRemote • 9 days ago

    As a Customer Success Engineer at Fieldguide, you will engage directly with audit teams to enhance their use of the Fieldguide platform, ensuring effective audit execution. This mid-senior level role focuses on optimizin…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.