Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Shift logo

    ShiftRemote • 9 days ago

    This senior team lead role involves overseeing a small team of Customer Service Officers, providing coaching, guidance, and support to ensure exceptional customer service and operational efficiency. Day-to-day responsibi…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • MeridianLink logo

    MeridianLinkRemote • 10 days ago

    This senior-level Principal Program Manager role at MeridianLink drives enterprise-scale programs across Client Support, focusing on AI-enabled process transformation. Day to day, you'll partner with CX Ops, Client Suppo…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • 6sense logo

    6senseWorldwide • 10 days ago

    As a Senior Customer Success Manager at 6sense, you will drive adoption and strategic alignment for global enterprise customers, ensuring they achieve measurable ROI from the platform. You will manage high-impact relatio…

    Global hiringModerate trust · 62
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  • Veriswap logo

    VeriswapWorldwide • 10 days ago

    As a Customer Support Representative at Veriswap, you will respond to at least 12 customer emails per hour via Zendesk, addressing order statuses, usage questions, and complaints. You'll identify bottlenecks, propose SOP…

    Global hiringModerate trust · 60
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  • E. Breuninger& Co. logo

    E. Breuninger& Co.Worldwide • 10 days agoNew

    As a Product Owner for Tools & Systems in Customer Service at Breuninger, you will own the end-to-end configuration and development of low-code products like Zendesk and Babelforce, translating strategic goals and operat…

    Global hiringModerate trust · 62
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  • Creatify logo

    Customer Success Manager

    Verified via ATS

    CreatifyRemote • 10 days agoTrending

    As a Customer Success Manager at Creatify, you will be responsible for onboarding new clients, ensuring they effectively utilize the AI advertising platform. This mid-level position involves building strong relationships…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • Destination Knot logo

    Destination KnotWorldwide • 11 days agoNew

    This is a fully remote Customer Support role focused on assisting clients with reservation-related inquiries and service needs. The day-to-day involves responding to customer questions, gathering and organizing reservati…

    Global hiringActively hiringPopular companyModerate trust · 66
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  • 1Password logo

    1PasswordRemote • 11 days ago

    As a Digital Customer Success Campaign Manager at 1Password, you will design, launch, and optimize digital customer journeys to drive adoption, retention, and expansion. This mid-level role involves creating targeted cam…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Fieldguide logo

    FieldguideRemote • 11 days ago

    This senior-level role at Fieldguide is responsible for building and executing enablement programs for the Customer Success and Implementation teams. Day-to-day, you'll identify skill gaps, create onboarding and continuo…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Twilio logo

    TwilioRemote • 11 days ago

    Lead a remote team of Technical Support Engineers in India, ensuring high customer satisfaction and operational excellence. Manage escalations, drive process improvements, and develop team members through coaching and pe…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    remote
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  • Cubic³ logo

    Cubic³Remote • 11 days agoTrending

    As a Senior Support Engineering Manager at Cubic, you will lead a team of 15 support and operations engineers, focusing on maintaining the performance of the global connectivity platform for OEM customers. Your responsib…

    Remote-first cultureActively hiringPopular companyTrusted employer · 79
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  • OTR logo

    OTRKarratha, • 11 days agoTrending

    As a Customer Service Representative at OTR, you will be responsible for delivering exceptional customer experiences while ensuring the store remains clean, stocked, and inviting. This is a junior-level role in a fast-pa…

    Moderate trust · 62
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  • Ashby logo

    AshbyRemote • 11 days ago

    As a Support Operations Specialist at Ashby, you'll own the operational foundation of the Support team, improving tooling, workflows, and data accuracy. You'll partner with the Support Systems Engineer and cross-function…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Ashby logo

    AshbyRemote • 11 days ago

    This is a mid-to-senior level role leading a team of Customer Success Managers serving Ashby's largest enterprise clients. The manager will coach CSMs, drive process optimization across the customer journey, and partner…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Bestow logo

    BestowRemote • 12 days ago

    The Support Engineering Manager at Bestow will lead a team of Technical Solutions Engineers, focusing on triaging and resolving production issues across the Bestow Platform. This senior-level role involves hands-on codin…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Procurement Sciences AI logo

    Procurement Sciences AIRemote • 12 days ago

    This mid-level role is responsible for driving customer success and adoption for mid-market GovCon accounts using the Awarded AI platform. The CSM will manage 40-50 accounts, developing value realization plans, conductin…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Street Group logo

    Street GroupRemote • 12 days ago

    As a Customer Success Manager (L2) at Street Group, you will ensure clients maximize the value of the Spectre prospecting tool. Your day-to-day involves strategy calls, quarterly business reviews, training, retention and…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Vanta logo

    VantaRemote • 12 days ago

    As a Sr. Manager of Commercial Customer Success at Vanta, you will lead a team of Customer Success Managers focused on onboarding, adoption, and retention for commercial customers. This senior role involves strategizing…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Braze logo

    BrazeWorldwide • 12 days agoNew

    As a Customer Success Manager II at Braze, you will own client renewals and retention for your portfolio of technology-focused brands, acting as their main point of contact and trusted advisor. You'll build success plans…

    Global hiringModerate trust · 64
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  • Hightouch logo

    HightouchWorldwide • 13 days agoNew

    This mid-level Customer Success Engineer role at Hightouch involves providing technical support to customers via Intercom, Slack, phone, and email. You'll answer questions about the platform, help users understand API do…

    Global hiringActively hiringPopular companyModerate trust · 66
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.