Remote Customer Support Jobs

Signifyd • United States • Feb 1, 2026

As a Senior Enterprise Customer Success Manager at Signifyd, you will manage a portfolio of large enterprise customers, overseeing their lifecycle to drive adoption, satisfaction, and retention. You will work cross-funct…

Anthropic • New York City, NY · San Francisco, CA · +1 • Feb 1, 2026

This is a senior-level Customer Success Manager role focused on the public sector, where you will serve as a strategic partner and trusted advisor to government customers, including federal agencies and state/local gover…

Checkr • Denver, Colorado, United States · San Francisco, California, United States • Feb 1, 2026

This senior-level role involves managing strategic accounts for Checkr's largest clients, focusing on driving product adoption, growth, and partnership. Day-to-day responsibilities include developing deep product knowled…

Mixpanel • New York City • Feb 1, 2026

This is a mid-level role as a Digital Programs Manager on the Customer Success team, focusing on designing, building, and running digital programs and operational processes to enhance customer experience at scale. Day-to…

Aspire • Remote • Feb 1, 2026

This is a senior-level Customer Success Manager role managing 40-70 mid-market and enterprise accounts, focusing on strategic partnerships to optimize influencer marketing campaigns using the Aspire platform. The hire wi…

Civitas Learning • Latin America • Feb 1, 2026

This is a junior to mid-level Customer Support Representative role at Civitas Learning, part of a collaborative, high-performance team focused on data quality and customer support. Day-to-day responsibilities include tri…

GoGuardian • United States • Feb 1, 2026

This mid-level Customer Success Manager role involves managing a portfolio of active customer accounts to drive renewals, expansions, and cross-sells. Day-to-day responsibilities include guiding customers through onboard…

Cordance • United States • Feb 1, 2026

This mid-level Customer Success Manager role involves managing a portfolio of customers to drive expansion, price increases, and renewals, focusing on Gross Revenue Retention (GRR) and Net Revenue Retention (NRR). The hi…

AvidXchange, Inc. • Virtual • Feb 1, 2026

This senior-level role involves managing enterprise customer relationships to drive product adoption and ensure satisfaction, focusing on retention and revenue. The Customer Success Manager leads cross-functional initiat…

Cast AI • NYC • Feb 1, 2026

This senior-level role involves leading customer success and account management for Cast AI, focusing on cloud automation and optimization. The director will oversee a team, drive customer retention and growth, and shape…

Stelo • Remote • Feb 1, 2026

This mid-level support engineer role involves providing technical support for Stelo Data Replicator software, including troubleshooting installation, configuration, and performance-tuning issues for customers. The engine…

Upwork • Austin, Texas, United States · Chicago • Jan 31, 2026

As a Senior Customer Success Manager at Upwork, you will manage a portfolio of client accounts, acting as a strategic partner to drive engagement, retention, and growth. You'll analyze account data, deliver actionable in…

Datacor • Anywhere • Jan 31, 2026

This Product Support Specialist role involves providing technical customer support for Datacor's software solutions, including ERP and CRM systems. Day-to-day responsibilities include troubleshooting software issues, con…

HiveMQ • Anywhere • Jan 31, 2026

As a Senior Customer Support Engineer at HiveMQ, you will independently solve technical issues for customers, lead escalation processes for larger clients, and provide hands-on support to overcome challenges. You'll coll…

Ashby • Remote • Jan 30, 2026

As the Workforce Management Lead at Ashby, you will build and oversee the WFM function, focusing on forecasting, capacity planning, and scheduling for a global support team. This senior role is pivotal in ensuring that t…

EasyPost • Lehi, Utah • Jan 30, 2026

This mid-level Customer Success Manager role involves building and nurturing long-term relationships with customers, serving as their main point of contact to ensure success and satisfaction. The CSM conducts regular che…

Avoxi • Worldwide • Jan 30, 2026

This is a junior to mid-level Tier 1 Support Engineer role at AVOXI, responsible for providing first-line technical support to global customers via phone, chat, email, and portal. Day-to-day tasks include troubleshooting…

Meron Financial Agency • Worldwide • Jan 30, 2026

This role involves working as a virtual insurance customer service representative, connecting with clients who have requested help to protect their families, without cold calling. It is suitable for driven individuals, l…

MedScout • Remote • Jan 30, 2026

This is a senior-level role as the first Manager of Customer Success at MedScout, leading a team of 7 CSMs and growing. Day-to-day responsibilities include managing, coaching, and developing the team through 1:1s and per…

DoiT • Thailand • Jan 30, 2026

This mid-level Product Support Specialist role involves providing SaaS application support and consulting in a fast-paced environment, focusing on solving technical problems for cloud computing products. As part of a glo…