Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Humata Health logo

    Humata HealthRemote • Jan 28, 2026

    This senior-level Solutions Engineer role involves leading end-to-end technical integrations for healthcare systems, including EDI transactions, REST APIs, and file-based workflows. Day-to-day responsibilities include de…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Rehire logo

    RehireRemote • Jan 28, 2026

    This senior-level consulting engineer role involves engaging with customers to plan and execute validation engagements for Cisco solutions, focusing on Service Provider networks. Day-to-day responsibilities include drivi…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Perplexity logo

    PerplexityRemote • Jan 28, 2026

    This mid-level role involves providing technical support and troubleshooting for users of the Comet AI browser, helping them solve issues and optimize their browsing experience. As a Customer Success Engineer, you will c…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Zimperium logo

    ZimperiumAnywhere • Jan 28, 2026

    This senior-level Customer Success Manager role involves managing post-sale relationships for enterprise clients in Brazil, focusing on renewals, expansion, and driving product adoption to ensure customer satisfaction. T…

    Moderate trust · 48
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  • Simplero logo

    SimpleroWorldwide • Jan 28, 2026

    This mid-level support specialist role involves handling customer support tickets, troubleshooting issues, and creating screen-share videos to guide users. You'll assist customers with setting up business components like…

    Global hiringModerate trust · 48
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  • Salvo Health logo

    Salvo HealthRemote • Jan 28, 2026

    As a Customer Success Manager at Salvo Health, you will manage relationships with Gastroenterology practices, optimizing workflows to enhance patient and provider outcomes. This senior-level role involves leading partner…

    Remote-first cultureModerate trust · 51
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  • Traba logo

    TrabaRemote • Jan 27, 2026

    This is a junior to mid-level Customer Support Representative role where you'll provide rapid assistance to businesses on workforce issues, monitor daily operations for smooth scheduling, and resolve customer tickets. Yo…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Brightline logo

    BrightlineRemote • Jan 27, 2026

    This mid-level Member Support Specialist role involves conducting initial phone calls with new members, scheduling appointments, managing paperwork, and handling administrative tasks like eligibility checks and billing.…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Edia logo

    EdiaRemote • Jan 27, 2026

    This is a senior-level Enterprise Customer Success Manager role at Edia, focusing on strategic account management for high-value K-12 school districts. Day-to-day responsibilities include developing trusted advisor relat…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Snowflake logo

    SnowflakeRemote • Jan 27, 2026

    This senior-level role involves providing technical support for Snowflake's data warehouse platform to US Public Sector customers, solving complex issues through email, web, and phone communication. The engineer will par…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Procurement Sciences AI logo

    Procurement Sciences AIRemote • Jan 27, 2026

    The Sr Proposal Customer Success Manager is a senior role focused on driving client satisfaction and success with an AI-driven platform in the government contracting sector. Daily responsibilities include conducting clie…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • OVERJET logo

    OVERJETRemote • Jan 27, 2026

    This mid-level Customer Success Manager role involves onboarding new SMB customers, building strong relationships, and monitoring customer health to reduce churn and drive expansion. The hire will serve as the primary po…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Atlan logo

    AtlanRemote • Jan 27, 2026

    As a Senior Technical Support Engineer at Atlan, you will troubleshoot complex technical issues related to product, integration, and data stacks while collaborating cross-functionally with engineering and product teams.…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Kong Inc. logo

    Kong Inc.Remote • Jan 27, 2026

    This mid-level Customer Success Engineer role involves acting as the primary technical point of contact for Kong customers post-sales, handling inbound requests, driving product adoption through demonstrations and worksh…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Smarsh logo

    SmarshPortland • Jan 27, 2026

    The Customer Success Specialist at Smarsh is a mid-level role focused on managing the needs of Small Business clients. Daily responsibilities include resolving client inquiries, facilitating renewal discussions, and driv…

    Moderate trust · 48
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  • Natera logo

    NateraRemote • Jan 27, 2026

    This mid-level role as a Regional Customer Support Specialist involves providing world-class service to medical professionals, patients, and internal teams by managing customer inquiries, resolving escalated issues, and…

    Remote-first cultureActively hiringModerate trust · 53
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  • Deel logo

    DeelAnywhere • Jan 27, 2026

    This mid-level IT Support Technician role focuses on Identity and Access Management (IAM) for a global team, handling daily tasks like provisioning access, managing IT support tickets, and troubleshooting software such a…

    Actively hiringPopular companyModerate trust · 52
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  • Stable logo

    StableRemote • Jan 26, 2026

    This Customer Support Specialist role involves providing email support and managing customer relationships through ticket resolution, gaining deep product knowledge to assist customers, and influencing product improvemen…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Deel logo

    DeelRemote • Jan 26, 2026

    This mid-level IT Support Technician role focuses on Identity and Access Management (IAM) for Deel's global software stack. The technician handles daily IT/IAM support tickets, provisions and deprovisions access using to…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Hubstaff logo

    Support Engineer

    Verified via ATS

    HubstaffRemote • Jan 26, 2026

    This mid-level Support Engineer role at Hubstaff involves providing technical support to customers, troubleshooting complex issues like API integrations and MDM deployments, and collaborating with Sales and Success teams…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.