Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Payscale logo

    PayscaleRemote • Jan 30, 2026

    This senior management role involves hiring and leading a team of Customer Success Managers to achieve renewal, retention, and expansion goals. Day-to-day responsibilities include executing customer success strategies, a…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • UiPath logo

    UiPathRemote • Jan 30, 2026

    This senior role involves acting as a strategic transformation partner for a major enterprise account, driving automation strategy from RPA to AI. Day-to-day, you'll own the transformation roadmap, challenge client prior…

    Remote-first cultureActively hiringPopular companyTrusted employer · 77
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  • Harrison.ai logo

    Harrison.aiRemote • Jan 30, 2026

    This mid-level IT Support Engineer role provides Level 2 technical support to radiologists and clinical teams, focusing on resolving hardware, software, and specialized radiology system issues like PACS and RIS. The posi…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Brightline logo

    BrightlineRemote • Jan 30, 2026

    The Member Support Specialist at Brightline will engage with new members to assess their suitability for services, schedule appointments, and manage administrative tasks to ensure a smooth onboarding experience. This rol…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Deel logo

    DeelRemote • Jan 29, 2026

    This is a mid-level Customer Success Manager role responsible for managing a high volume of small spend accounts in the enterprise segment. Day-to-day tasks include building client relationships, identifying risks to pre…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Robin Powered logo

    Robin PoweredBoston, Massachusetts • Jan 29, 2026

    This entry-level Technical Support Specialist role involves providing customer support through chat, email, and phone by troubleshooting issues, conducting screenshare sessions, and documenting solutions. The hybrid Bost…

    Moderate trust · 48
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  • Kin Insurance logo

    Kin InsuranceRemote • Jan 29, 2026

    As a Bilingual Licensed Customer Service Agent, you will handle customer inquiries via phone, chat, and email regarding policies, payments, cancellations, and other insurance topics. This mid-level role involves updating…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Kin Insurance logo

    Kin InsuranceRemote • Jan 29, 2026

    As a Licensed Customer Service Agent at Kin Insurance, you will handle daily customer inquiries via phone, chat, and email, focusing on policy questions, payments, cancellations, and policy updates. This mid-level role i…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Percona logo

    PerconaRemote • Jan 29, 2026

    This is a senior-level MongoDB Database Support Engineer role where you will provide professional technical support for MongoDB, resolving complex problems for customers with demanding deployments. You will lead in blogg…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Assist World logo

    Assist WorldAnywhere • Jan 29, 2026

    This is a part-time virtual assistant role focused on social media management and systems setup, ideal for a proactive, tech-savvy individual. Day-to-day responsibilities include setting up and managing social media acco…

    Actively hiringPopular companyModerate trust · 52
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  • LiveFlow logo

    Customer Success Manager

    Verified via ATS

    LiveFlowRemote • Jan 28, 2026

    The Customer Success Manager at LiveFlow will work closely with customers to help them navigate their accounting and financial workflows during the adoption phase. This mid-level role requires strong analytical judgment…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Dandy logo

    DandyRemote • Jan 28, 2026

    This is a junior to mid-level Client Success Partner role on the Enterprise Segment team, focusing on managing relationships with strategic dental practice partners. Day-to-day responsibilities include monitoring custome…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Kong Inc. logo

    Kong Inc.Remote • Jan 28, 2026

    This is a senior-level role as a Staff Technical Customer Success Manager at Kong Inc., where you will manage a portfolio of commercial customers to ensure their success with Kong's API and AI solutions. You will work cl…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Crete Professionals Alliance logo

    Crete Professionals AllianceRemote • Jan 28, 2026

    This mid-level IT support role involves providing technical assistance for computer systems, hardware, and software, primarily through remote troubleshooting and help desk support. The technician will handle incoming req…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Demandbase logo

    DemandbaseRemote • Jan 28, 2026

    This mid-level Customer Success Manager II role involves managing the full customer lifecycle for SaaS clients, serving as the primary contact and trusted advisor to senior marketing stakeholders. The hire will drive pla…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Close logo

    CloseRemote • Jan 28, 2026

    This is a mid-level Customer Success Associate role where you'll work with new customers, primarily startups and growing companies, to drive retention and growth. Day-to-day responsibilities include proactively reaching…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Vanta logo

    VantaRemote • Jan 28, 2026

    As a Customer Success Manager at Vanta, you will guide early-stage startup customers through their security and compliance journeys, utilizing a mix of proactive outreach, meetings, and data-driven strategies. This mid-l…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Bettermile logo

    BettermileRemote • Jan 28, 2026

    This is a junior-level role as a Working Student, focusing on French content translation and user support within the User Insights & Support team. Day-to-day responsibilities include translating video materials and educa…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • HackerOne logo

    HackerOneRemote • Jan 28, 2026

    This senior role involves providing expert technical support as an escalation point for complex issues with HackerOne's largest enterprise customers. Day-to-day responsibilities include troubleshooting integrations like…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Humata Health logo

    Humata HealthRemote • Jan 28, 2026

    This senior-level Solutions Engineer role involves leading end-to-end technical integrations for healthcare systems, including EDI transactions, REST APIs, and file-based workflows. Day-to-day responsibilities include de…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.