Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Snowflake logo

    SnowflakeRemote • Nov 7, 2025

    As a Senior Cloud Support Engineer at Snowflake, you will provide technical guidance and support to customers leveraging the Snowflake Data Warehouse. You will troubleshoot complex issues, document solutions, and collabo…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Snowflake logo

    SnowflakeRemote • Nov 7, 2025

    As a Staff Cloud Support Engineer at Snowflake, you will focus on providing expert technical guidance and solutions to customers utilizing the Snowflake AI Data Cloud. This senior-level role involves handling complex iss…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Datadog logo

    DatadogRemote • Nov 7, 2025

    As an Enterprise Customer Success Manager, you will proactively drive product adoption and build strong relationships with large strategic customers, advocating for their needs and ensuring a positive experience. You'll…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    remote
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  • Voyage Privé logo

    Voyage PrivéFrance • Nov 7, 2025

    As a Customer Service Performance Specialist, you will lead and coordinate customer service activities to ensure high-quality experiences for members. This mid-level role involves coaching a team of international agents…

    Actively hiringModerate trust · 60
    Full-Time
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  • Voyage Privé logo

    Voyage PrivéFrance • Nov 7, 2025

    As the Head of Operational Excellence for Customer Service, you will lead the development and execution of the global customer service strategy, ensuring operational excellence and customer satisfaction. This senior role…

    Actively hiringModerate trust · 60
    Full-Time
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  • Monzo logo

    MonzoUK • Nov 7, 2025

    As a Customer Service Adviser in the Business Banking team, you will be the first point of contact for business customers, assisting them with queries and problems primarily over the phone and in-app chat. This junior ro…

    Actively hiringModerate trust · 60
    Full-Time
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  • Pearl logo

    PearlAnywhere • Nov 7, 2025

    This role involves providing executive support and customer service in a dynamic clean energy startup. The Executive Assistant will manage executive schedules, handle communications, and assist with customer inquiries du…

    Moderate trust · 48
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  • Snowflake logo

    SnowflakeRemote • Nov 6, 2025

    As a Cloud Support Engineer at Snowflake, you will provide technical guidance and support to customers using the Snowflake AI Data Cloud. This mid-level role involves problem-solving complex issues, documenting solutions…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Snowflake logo

    SnowflakeRemote • Nov 6, 2025

    The Staff Cloud Support Engineer at Snowflake will provide expert technical guidance and support to customers using the Snowflake Data Warehouse. This senior role involves troubleshooting complex issues, managing escalat…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Ataraxis AI logo

    Ataraxis AIRemote • Nov 6, 2025

    As a Customer Support Specialist, you will serve as the primary contact for physicians, labs, hospitals, patients, and internal teams, handling inquiries via phone, email, or web. This junior to mid-level role involves r…

    Remote-first cultureModerate trust · 61
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  • Knowtex logo

    KnowtexRemote • Nov 6, 2025

    As a Clinical Customer Success & Implementation Specialist at Knowtex, you will manage post-sale relationships with enterprise health systems, ensuring the successful integration and optimization of the voice AI platform…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Common Room logo

    Common RoomUSA • Nov 6, 2025

    The Customer Success Manager at Common Room will play a crucial role in building and nurturing long-term relationships with key clients, ensuring they maximize the value from the platform. This mid to senior-level positi…

    Moderate trust · 48
    USAfull_time
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  • Ever.Ag logo

    Ever.AgUSA • Nov 6, 2025

    The VP of Customer Success at Ever.Ag is a senior leadership role focused on enhancing customer satisfaction and retention across the software division. This position involves mentoring the Customer Success team, develop…

    Moderate trust · 48
    USAfull_time
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  • NoGigiddy logo

    NoGigiddyWorldwide • Nov 6, 2025

    As a Remote Customer Service Representative, you will assist customers with inquiries and concerns, ensuring a positive experience during each interaction. This role is ideal for junior candidates who are motivated and e…

    Global hiringActively hiringModerate trust · 50
    View job
  • SKELAR logo

    Customer Support Agent

    Verified via ATS

    SKELARRemote • Nov 6, 2025

    This is a junior-level Customer Support Agent role at SKELAR, a tech-focused venture builder. The position involves handling customer inquiries through various channels, troubleshooting technical issues, and collaboratin…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • SKELAR logo

    SKELARRemote • Nov 6, 2025

    As a Billing Support Specialist at SKELAR, you will be responsible for assisting customers with their billing inquiries and issues, primarily through email and customer support platforms like Zendesk. This role is likely…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Crete Professionals Alliance logo

    Crete Professionals AllianceRemote • Nov 6, 2025

    The Tax Resolution Associate is responsible for resolving IRS and state tax notices, guiding clients through audit processes, and ensuring tax compliance. This mid-level role requires strong analytical skills to represen…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Sona (getsona.com) logo

    Sona (getsona.com)Remote • Nov 6, 2025

    As a Technical Customer Support Engineer at Sona, you will provide technical support to customers via email and live chat, troubleshoot complex software issues, and act as a liaison between support and development teams.…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • SKELAR logo

    SKELARRemote • Nov 6, 2025

    This is a mid-level Customer Support Specialist role focused on pet care within a tech-driven company. The specialist will handle customer inquiries via email, manage support tickets in CRM systems like Zendesk or Freshd…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Leavitt Group logo

    Customer Service Agent

    Verified via ATS

    Leavitt GroupRemote • Nov 6, 2025

    The Customer Service Agent at Leavitt Group is responsible for supporting clients and carriers by managing service tasks, processing renewals, and addressing policy-related inquiries. This is a full-time, remote position…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.