Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
68 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
47 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
46 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
45 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
28 open roles in Customer Support
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French Bilingual Customer Success Specialist
Verified via ATSNeo Financial • Remote • Apr 27, 2026
This mid-level role involves providing expert customer support via phone and chat, resolving complex inquiries that require deep product knowledge and coordination across teams. As a Customer Success Specialist, you will…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Technical Support Engineer, Graphite
Verified via ATSGraphite • Remote • Apr 27, 2026
This is a mid-level technical support role focused on supporting Graphite, a code review tool now part of Cursor. Day-to-day tasks include triaging customer tickets via Slack, email, and in-app feedback, performing techn…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Success Manager (Greater China)
Verified via ATSStripe • Singapore • Apr 24, 2026
This senior Customer Success Manager role at Stripe involves managing post-sales relationships with major merchants in Greater China, based in Singapore. You'll act as a trusted advisor, driving product adoption, retenti…
Actively hiringPopular companyModerate trust · 62 - View job
Far Out Scout • Worldwide • Apr 24, 2026
As a Customer Agent, you will manage inbound calls, troubleshoot using scripts, and resolve inquiries to ensure high customer satisfaction. This mid-level role requires 3+ years of experience and involves working in a fa…
Global hiringModerate trust · 48 - View job
Enterprise Technology, Support Engineer Intern
Verified via ATSSnowflake • Remote • Apr 24, 2026
This intern role is part of Snowflake's IT team, providing hands-on help desk support to employees across departments. Day-to-day tasks include managing global support tickets in ServiceNow, troubleshooting Mac OS system…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobCustomer Success Engineer (Americas)
Verified via ATSDeepgram • Remote • Apr 24, 2026
This senior-level Customer Success Engineer role involves acting as a technical expert and strategic advisor to enterprise customers, managing the full customer lifecycle from onboarding to expansion. The hire will condu…
Remote-first cultureActively hiringPopular companyModerate trust · 65
View jobTechnical Support Specialist- Tier 1
Verified via ATSVirtuous • Remote • Apr 24, 2026
As a Technical Support Specialist on the Tier 1 team, you will provide exceptional customer service by addressing support tickets and calls using Zendesk. This junior role requires proactive troubleshooting and effective…
Remote-first cultureActively hiringPopular companyModerate trust · 65
View jobTechnical Customer Success Manager
Verified via ATSKong Inc. • Remote • Apr 24, 2026
As a Technical Customer Success Manager at Kong, you will serve as the primary post-sales technical contact for customers, driving adoption of Kong's API platform through hands-on demonstrations, workshops, and health ch…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Senior Technical Support Engineer, Observe by Snowflake
Verified via ATSSnowflake • Remote • Apr 23, 2026
This senior role provides expert-level technical support for Snowflake's AI-powered observability platform, troubleshooting complex issues for APAC customers via phone, email, and chat. The engineer will own high-priorit…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Homecare Pro • Worldwide • Apr 23, 2026
As a Customer Success Associate at Homecare Pro, you will serve as the primary day-to-day contact for home care agencies, providing support via email and calls, onboarding new customers, and troubleshooting issues. This…
Global hiringModerate trust · 48 - View job
Senior Technical Support Engineer, Observe by Snowflake
Verified via ATSSnowflake • Remote • Apr 23, 2026
This senior-level role involves delivering expert technical support for Observe by Snowflake's AI-powered observability platform. Day-to-day responsibilities include troubleshooting complex issues across distributed syst…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobCustomer Success Manager (Mountain West)
Verified via ATSTransfr • Remote • Apr 23, 2026
The Customer Success Manager is a mid-level role focused on managing a portfolio of customers to enhance product adoption and ensure renewal readiness. Day-to-day responsibilities include onboarding customers, monitoring…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Manager, Product Support - APAC
Verified via ATSAshby • Remote • Apr 23, 2026
The Manager of Product Support for the APAC region will lead a team of Technical Support Specialists, focusing on enhancing customer experiences and operational efficiency. This senior-level role involves developing supp…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Fast Track Operations Specialist 2
Verified via ATSTwilio • Remote • Apr 23, 2026
This mid-level role involves providing personalized onboarding support for customers using Twilio's Fast Track Packages, managing SLAs, and resolving A2P product issues. As a Fast Track Operations Specialist, you'll work…
Remote-first cultureActively hiringPopular companyModerate trust · 65remote - View job
Helpdesk Support Specialist (L2)
Verified via ATSPatrianna • Remote • Apr 23, 2026
As a Level 2 Helpdesk Support Specialist, you will provide technical support to internal employees via remote tools, chat, and email. You'll diagnose and resolve hardware, software, and network issues, manage tickets, se…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Technical Customer Success Manager
Verified via ATSTavus • Remote • Apr 23, 2026
As a Technical Customer Success Manager at Tavus, you'll own the post-sales experience for strategic customers, leading onboarding, implementation, and ongoing adoption of the Conversational Video Interface platform. You…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Manager, Technical Support (Bengaluru, India)
Verified via ATSFigma • Bengaluru, India • Apr 23, 2026
This is a senior leadership role as a founding Support leader in India, responsible for building and managing the Technical Quality and Enterprise teams in Bengaluru. Day-to-day tasks include setting strategy, hiring tal…
Actively hiringPopular companyModerate trust · 62 
View jobUrology Peer Support Coach
Verified via ATSBetter Health • Remote • Apr 23, 2026
As a Peer Support Coach at Better Health, you will conduct initial coaching calls with members, leveraging your lived experience with urological conditions to provide empathetic support and personalized product suggestio…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Enterprise Support Specialist, Japanese Speaking (Tokyo, Japan)
Verified via ATSFigma • Tokyo, Japan • Apr 22, 2026
This mid-level Enterprise Support Specialist role involves providing technical support to Figma's strategic enterprise customers, diagnosing complex issues, and ensuring successful account setups. Day-to-day responsibili…
Actively hiringPopular companyModerate trust · 62 - View job
Customer Success Manager II | South Africa
Verified via ATSDeel • Remote • Apr 22, 2026
This is a mid-level Customer Success Manager role managing a diverse portfolio of accounts across EMEA, focusing on low to mid-sized spend and strategic growth potential. Day-to-day responsibilities include building rela…
Remote-first cultureActively hiringPopular companyModerate trust · 65
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.