Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • LeanData logo

    LeanDataRemote • Dec 1, 2025

    This mid-level Customer Success Manager role involves managing a portfolio of mid-market B2B SaaS clients post-sale, focusing on strategic advisory, adoption, and retention. Day-to-day responsibilities include developing…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • SignalWire logo

    SignalWireRemote • Dec 1, 2025

    The Event Logistics Coordinator at SignalWire will support the Events Manager in organizing and executing events, including the flagship ClueCon conference. This part-time role requires strong communication skills and th…

    Remote-first cultureActively hiringModerate trust · 68
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  • Lambda logo

    LambdaRemote • Dec 1, 2025

    This mid-level Data Center Support Engineer role involves managing and maintaining two small data centers in San Jose, including racking and cabling networking cabinets, troubleshooting hardware and software issues, and…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Hubstaff logo

    HubstaffRemote • Dec 1, 2025

    The Customer Success Manager (NAMER) will oversee the entire customer journey for 100-150 mid-market clients across North and South America. This mid-level role involves onboarding, managing relationships, driving retent…

    Remote-first cultureActively hiringModerate trust · 68
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  • Lovable logo

    LovableRemote • Dec 1, 2025

    This senior-level role involves providing white-glove technical support for enterprise customers, troubleshooting complex issues across product features and identity systems, and collaborating with internal teams to impr…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Remote Talent Cloud logo

    Remote Talent CloudWorldwide • Dec 1, 2025

    As a Remote Customer Support Specialist, you will be responsible for providing exceptional assistance to customers through phone, email, and chat. This role requires a customer-first attitude and the ability to troublesh…

    Global hiringModerate trust · 55
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  • Twilio logo

    TwilioRemote • Dec 1, 2025

    As a Senior Customer Success Manager at Twilio, you will serve as the primary touchpoint for enterprise-level customers, driving product adoption and ensuring customer satisfaction. You will collaborate with various inte…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    remote
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  • LeisureMod Furniture logo

    LeisureMod FurnitureWorldwide • Nov 30, 2025

    As a Live Chat Customer Service Representative, you will engage with customers in real-time through our chat platform, addressing inquiries about products, orders, and returns. This entry-level position is essential for…

    Global hiringModerate trust · 53
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  • Deel logo

    DeelLATAM • Nov 29, 2025

    As an Associate Customer Success Manager, you will manage up to 200 client accounts, building strong relationships and guiding them through their journey with Deel. This junior to mid-level role involves training clients…

    Actively hiringPopular companyModerate trust · 67
    Full-Time
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  • Deel logo

    DeelRemote • Nov 29, 2025

    As an Associate Customer Success Manager at Deel, you will manage and cultivate relationships with up to 200 client accounts, serving as their trusted advisor for operational and product-related challenges. This mid-leve…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Kueski logo

    KueskiRemote • Nov 28, 2025

    This senior-level Team Lead role supervises and motivates a customer service team to deliver exceptional client experiences through real-time monitoring of chats, calls, and emails. The lead analyzes KPIs like SLA and CS…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • AMBOSS logo

    AMBOSSRemote • Nov 28, 2025

    This junior-level role involves providing customer support through Zendesk, phone, and social media to help users navigate the AMBOSS platform and solve problems. As part of a collaborative and detail-oriented team, you…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Photoroom logo

    PhotoroomRemote • Nov 28, 2025

    As a Technical Customer Success Manager at Photoroom, you will manage the end-to-end experience for Enterprise customers, driving their onboarding and adoption of the platform. This mid-level role requires a blend of tec…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Magic logo

    MagicPhilippines • Nov 28, 2025

    As a Recruitment Assistant in the hospitality industry, you will identify and onboard independent service providers, ensuring they meet brand standards. This junior to mid-level position involves multi-channel outreach,…

    Moderate trust · 63
    Full-Time
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  • 1Password logo

    1PasswordRemote • Nov 27, 2025

    The Director of Customer Support (EMEA) at 1Password will oversee the Service and Technical Support teams in the EMEA region, driving operational excellence and enhancing customer satisfaction. This senior leadership rol…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Cint logo

    CintUSA • Nov 27, 2025

    The Customer Success Consultant is a mid-level role focused on managing strategic relationships with clients to drive business growth through renewals, upsells, and training. Day-to-day responsibilities include onboardin…

    Moderate trust · 63
    Full-Time
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  • QAD, Inc. logo

    QAD, Inc.USA • Nov 27, 2025

    The Senior Customer Success Manager at QAD is a senior-level role focused on revenue retention and growth within the existing customer base. This position involves driving use case adoption, conducting strategic business…

    Moderate trust · 63
    Full-Time
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  • GitLab logo

    GitLabCanada, USA • Nov 27, 2025

    As a Customer Success Architect at GitLab, you will serve as a strategic advisor to key customers, helping them align GitLab's DevSecOps platform with their business goals. You will own a portfolio of accounts, driving a…

    Actively hiringModerate trust · 65
    Full-Time
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  • Skillsoft logo

    SkillsoftUSA • Nov 27, 2025

    The Coaching Customer Success Manager is a senior role managing a portfolio of complex customers to ensure retention and satisfaction by driving digital learning program adoption and strategy. Responsibilities include es…

    Moderate trust · 63
    Full-Time
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  • Chili Piper logo

    Customer Success Manager

    Verified via ATS

    Chili PiperLATAM, Canada, USA • Nov 27, 2025

    The Customer Success Manager is a mid-level technical role responsible for onboarding up to 60 customers, training them on Chili Piper products, and ensuring fast time to value. This involves solving technical issues, co…

    Moderate trust · 63
    Full-Time
    View job

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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.