Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Arta Finance logo

    Arta FinanceRemote • Oct 30, 2025

    As a Team Lead in Customer Success at Arta Finance, you will oversee a team dedicated to enhancing customer relationships and driving retention strategies. This senior role involves managing account health, developing cu…

    Remote-first cultureActively hiringModerate trust · 68
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  • Tarro logo

    TarroRemote • Oct 30, 2025

    The Client Operations Support Associate is a junior role focused on addressing client concerns and establishing trusted relationships with Mandarin-speaking clients. Daily responsibilities include effective communication…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Tarro logo

    TarroRemote • Oct 30, 2025

    This junior to mid-level client operations support role involves addressing client concerns through various communication channels, coordinating with English and Mandarin-speaking clients, and mediating disputes to ensur…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Virtuous logo

    VirtuousRemote • Oct 29, 2025

    This mid-level Customer Success Manager role involves managing product adoption, utilization, and satisfaction for mid-level nonprofit customers. Day-to-day responsibilities include serving as the primary contact, handli…

    Remote-first cultureActively hiringModerate trust · 68
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  • RevenueCat logo

    RevenueCatRemote • Oct 29, 2025

    The Senior Customer Success Manager at RevenueCat will manage and nurture customer relationships, ensuring successful implementation and adoption of the platform. This senior role involves acting as a growth advisor, ana…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Luminovo logo

    LuminovoRemote • Oct 29, 2025

    As a Customer Success Manager at Luminovo, you will manage a portfolio of B2B SaaS customers throughout their lifecycle, from onboarding to renewal and expansion. This mid to senior role involves conducting user training…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • 1Password logo

    1PasswordRemote • Oct 29, 2025

    As a Team Manager of Customer Success for the Enterprise segment at 1Password, you will coach and develop a team focused on driving adoption, retention, and growth among organizations with over 3,000 employees. This seni…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Preply logo

    PreplyRemote • Oct 29, 2025

    As a Customer Support Specialist at Preply, you will be responsible for guiding users and resolving their issues through written communication. This role is suited for individuals with previous support experience, as you…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Flight CX logo

    Flight CXWorldwide • Oct 28, 2025

    This junior-level customer support role involves handling customer inquiries via live chat, email, and phone to provide solutions and accurate information using digital tools. As part of a remote-first team, you will sha…

    Global hiringModerate trust · 60
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  • Edia logo

    EdiaRemote • Oct 28, 2025

    This mid-to-senior role involves managing a portfolio of small and medium-sized K-12 district accounts as a Scaled Customer Success Manager, focusing on driving adoption, retention, and growth through digital engagement…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Figma logo

    FigmaSan Francisco, CA · New York, NY · +1 • Oct 28, 2025

    The Manager of Customer Support Quality at Figma is a senior leadership role focused on reimagining and scaling the QA process for Product Support. This position involves leading a team of QA Specialists to implement AI-…

    Actively hiringPopular companyModerate trust · 67
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  • Figma logo

    FigmaSan Francisco, CA • Oct 28, 2025

    As an AV Production Specialist at Figma, you will coordinate and support the technical aspects of internal events, ensuring high production quality with AV equipment. This mid-level role within the IT Team requires stron…

    Actively hiringPopular companyModerate trust · 67
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  • TrendMiner logo

    TrendMinerGermany, Belgium • Oct 28, 2025

    As a Strategic Customer Success Manager, you will manage a portfolio of B2B accounts to drive adoption and retention of the TrendMiner analytics platform. Your day-to-day includes developing success plans, building stake…

    Moderate trust · 53
    Germany, Belgiumfull_time
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  • TrendMiner logo

    TrendMinerGermany, Belgium • Oct 28, 2025

    The Strategic Customer Success Manager at TrendMiner is responsible for ensuring customer adoption and retention across a diverse portfolio of accounts in the industrial analytics sector. This mid-level role involves bui…

    Moderate trust · 53
    Germany, Belgiumfull_time
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  • Snowflake logo

    SnowflakeRemote • Oct 28, 2025

    As a Senior Cloud Support Engineer at Snowflake, you will provide technical guidance and solutions to customers leveraging the Snowflake AI Data Cloud. You will be responsible for resolving complex issues, documenting so…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Ontic logo

    Client Support Manager

    Verified via ATS

    OnticRemote • Oct 28, 2025

    The Client Support Manager is a senior role responsible for leading a team of Support Specialists in resolving client issues, managing support tickets, and improving internal and external documentation. This position inv…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Ontic logo

    OnticRemote • Oct 28, 2025

    As a mid-level Client Support Specialist, you will resolve incoming support tickets, proactively engage users, and serve as a technical liaison between clients and product teams. You'll work cross-functionally with Clien…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Snowflake logo

    SnowflakeRemote • Oct 27, 2025

    As a Senior Cloud Support Engineer, you will provide technical support to commercial and public sector customers, addressing complex issues related to the Snowflake platform. You will be part of a collaborative support t…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Docker, Inc logo

    Senior Director, Support

    Verified via ATS

    Docker, IncRemote • Oct 27, 2025

    As Senior Director, Support, you will lead Docker's global Support organization, setting strategy and managing operations across a team of 30-80 people. You'll drive key performance metrics, oversee incident management,…

    Remote-first cultureActively hiringModerate trust · 68
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  • Vanta logo

    VantaRemote • Oct 24, 2025

    As a Customer Success Manager for the Public Sector at Vanta, you will manage high-value accounts, acting as a trusted advisor to ensure customer satisfaction and drive growth. Your role will involve cross-functional col…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.