Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Alaan logo

    AlaanWorldwide • Apr 16, 2026

    This mid-level Customer Success Associate role involves managing a portfolio of high-value B2B clients, serving as a trusted advisor from onboarding to long-term partnership. Day-to-day responsibilities include proactive…

    Global hiringModerate trust · 53
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  • AutoHDR logo

    AutoHDRUSA • Apr 16, 2026

    This is a mid-level Customer Support Representative role at AutoHDR, an AI real estate photo editing platform, where you will actively handle inbound support, including questions, quality issues, and account problems, wh…

    Moderate trust · 53
    USAfull_time
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  • Ashby logo

    AshbyRemote • Apr 16, 2026

    This is a mid-level Product Support Engineer role focused on providing technical support for Ashby's hiring software platform. Day-to-day responsibilities include troubleshooting integration issues, investigating API inq…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Everfield logo

    IT Support Specialist

    Verified via ATS

    EverfieldRemote • Apr 16, 2026

    As an IT Support Specialist at Everfield, you will provide technical support via phone and written communication to customers and partners, ensuring their issues are resolved efficiently. This is a junior to mid-level ro…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Luminovo logo

    LuminovoRemote • Apr 16, 2026

    As a Customer Success Manager at Luminovo, you will own a portfolio of B2B SaaS accounts in the electronics supply chain industry, driving onboarding, adoption, QBRs, health scoring, renewals, and expansion. This mid-lev…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Luminovo logo

    LuminovoRemote • Apr 16, 2026

    As a Customer Success Manager at Luminovo, you'll own a portfolio of mid-size and enterprise accounts across North America, managing the full customer lifecycle from onboarding and training to QBRs, health scoring, and r…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Kin Insurance logo

    Kin InsuranceRemote • Apr 16, 2026

    This is a mid-level Licensed Customer Service Agent role in Kin's agency division, serving as the first point of contact for insureds. Day-to-day responsibilities include handling policy inquiries, payments, cancellation…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Twilio logo

    Sales Support Specialist

    Verified via ATS

    TwilioRemote • Apr 16, 2026

    This is a mid-level Sales Support Specialist role on Twilio's Communications Strategic Sales team, supporting Account Executives with operational tasks throughout the sales cycle. Day-to-day responsibilities include assi…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    remote
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  • Patrianna logo

    PatriannaRemote • Apr 16, 2026

    As a Junior IT Support Engineer, you will respond to support requests, troubleshoot hardware/software/network issues, and assist with user account management. You'll help maintain IT infrastructure including servers, rou…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Drata logo

    DrataRemote • Apr 16, 2026

    As a Senior Customer Success Manager at Drata, you will manage strategic relationships with large, regulated commercial customers, advising on complex compliance programs like SOC 2, ISO 27001, HIPAA, and FedRAMP. You wi…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Yuno logo

    YunoAnywhere • Apr 16, 2026

    As a Technical Support Analyst at Yuno, you will be part of the Implementation & Technical Account Management team, providing Level 1 support to clients and ensuring the reliability of global payment operations. Your day…

    Moderate trust · 53
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  • Figma logo

    FigmaLondon, England • Apr 15, 2026

    This is a senior-level role leading the Enterprise Support team at Figma, focusing on delivering premium customer experiences for enterprise clients. Day-to-day responsibilities include managing and coaching the team to…

    Actively hiringPopular companyModerate trust · 62
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  • Figma logo

    FigmaSan Francisco, CA · New York, NY · +1 • Apr 15, 2026

    This mid-level role involves designing and implementing AI-powered support solutions, including chatbots and internal tools, to enhance customer experience and specialist efficiency. The specialist will analyze data, opt…

    Actively hiringPopular companyModerate trust · 62
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  • Medely logo

    MedelyRemote • Apr 15, 2026

    This senior-level role leads a team of Customer Success Managers for SMB clients, focusing on driving net revenue retention and expansion through scalable engagement strategies. Day-to-day responsibilities include coachi…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • SK Stones USA logo

    SK Stones USAWorldwide • Apr 15, 2026

    This mid-level Customer Success Manager role involves serving as the primary point of contact for clients, building strong relationships, and ensuring satisfaction with natural stone products. Day-to-day responsibilities…

    Global hiringModerate trust · 53
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  • Everfield logo

    EverfieldRemote • Apr 15, 2026

    As a Support Team Member at Everfield, you will be the first point of contact for clients in the gastronomy and hotel industry, providing expert assistance via phone, video calls, and remote support. This junior to mid-l…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Watershed logo

    WatershedRemote • Apr 15, 2026

    This is a junior to mid-level Product Support Specialist role on a B2B SaaS customer support team. Day-to-day responsibilities include assisting customers with product features, troubleshooting technical issues, respondi…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Dandy logo

    DandyRemote • Apr 15, 2026

    This senior-level role involves delivering clinical training and support for digital dentistry workflows, including virtual and in-person onboarding, coaching clinicians, and troubleshooting complex cases. The hire will…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Speak logo

    SpeakRemote • Apr 15, 2026

    As a Customer Support Agent for Japanese-speaking users at Speak, you will handle inbound support requests via in-app chat, email, and other channels, resolving issues related to subscriptions, account access, billing, a…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Zip logo

    ZipRemote • Apr 14, 2026

    As a Payment Operations Specialist at Zip, you will be responsible for providing support to clients throughout their payment journey, resolving issues to enhance customer satisfaction. This mid-level role involves collab…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.