Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Creative Force logo

    Creative ForceWorldwide • Mar 2, 2026

    As a Product Support Jedi, you'll provide expert support for Creative Force's SaaS products, Award Force and Good Grants, primarily through email, phone, and Zoom consultations. This mid-level role involves troubleshooti…

    Global hiringActively hiringModerate trust · 55
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  • Eye Security logo

    Eye SecurityRemote • Mar 2, 2026

    This senior role involves designing and implementing automated customer journeys for smaller accounts using HubSpot and CS platforms like Velaris, focusing on workflow automation, data integration, and churn risk managem…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Perplexity logo

    PerplexityRemote • Feb 28, 2026

    This is a senior-level contract role as a Customer Success Engineer, where you will serve as the dedicated technical resource for strategic enterprise accounts, solving complex technical problems and providing expert tro…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Acquisition.com logo

    Acquisition.comRemote • Feb 28, 2026

    This mid-level IT Support Specialist role focuses on end-to-end HubSpot administration and support for a remote team. The specialist manages ticket intake and resolution, identifies root causes of recurring issues, and i…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Vanta logo

    VantaRemote • Feb 27, 2026

    This senior-level Partner Customer Success Manager role involves managing a book of 50-100 indirect customer accounts through resellers and partners, driving product adoption and retention. The hire collaborates cross-fu…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • DoseSpot logo

    DoseSpotRemote • Feb 27, 2026

    As a Technical Support Specialist L2, you provide advanced technical support and serve as a secondary escalation point, troubleshooting complex issues across internet-based applications, APIs, and database-driven systems…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Stable logo

    Customer Success Manager

    Verified via ATS

    StableRemote • Feb 27, 2026

    This is a senior Customer Success Manager role at an early-stage startup, responsible for building long-term relationships with enterprise customers like GitLab and Glassdoor. Day-to-day work involves onboarding new cust…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Equip logo

    EquipRemote • Feb 27, 2026

    This mid-level Registered Dietitian role provides direct meal support to caregivers of eating disorder patients via a chat hotline, answering nutrition questions and coaching on mealtime challenges. The specialist works…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • APRIL logo

    APRILRemote • Feb 27, 2026

    This is a temporary, full-time role as a Tax Support Specialist, likely at a junior to mid-level, where you'll assist pro customers via chat by answering tax questions, helping with document gathering, and providing stat…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Webflow logo

    WebflowRemote • Feb 26, 2026

    This is a mid-level Technical Support Associate role where you will assist customers in the EMEA region, primarily through support queues using tools like Zendesk, Zoom, and Jira. You will troubleshoot technical issues,…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    remote
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  • Darkroom logo

    Customer Success Manager

    Verified via ATS

    DarkroomRemote • Feb 26, 2026

    As a Customer Success Manager at Darkroom, you will build strong client relationships and manage a portfolio of accounts, ensuring alignment on deliverables and driving performance through effective communication. This m…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Sleeper logo

    SleeperRemote • Feb 26, 2026

    This is a junior to mid-level Customer Success Associate role at Sleeper, where you'll join a small, passionate team as the front-line support for users. Day-to-day, you'll provide customer service across email, chat, an…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Speak logo

    SpeakRemote • Feb 26, 2026

    This senior-level individual contributor role involves managing strategic B2B customer accounts in Korea to drive retention and expansion, with a focus on running QBRs, improving product adoption, and identifying upsell…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Speak logo

    SpeakRemote • Feb 26, 2026

    This is a senior leadership role as Head of Customer Success for APAC, where you will build and lead a world-class Customer Success organization across markets like Korea, Japan, and Taiwan. Day to day, you'll manage CSM…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Confluent logo

    ConfluentRemote • Feb 26, 2026

    As a French Speaking Customer Success Consultant at Confluent, you'll serve as a trusted technical advisor for a portfolio of customers, focusing on improving technical health and driving product adoption. This mid-level…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Cloudflare logo

    CloudflareHybrid • Feb 26, 2026

    As a Senior Customer Success Manager at Cloudflare, you will manage and grow customer relationships in the APAC region, ensuring they leverage Cloudflare's solutions effectively. You will act as a trusted advisor, collab…

    Hybrid-friendlyActively hiringPopular companyModerate trust · 65
    hybrid
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  • Salonkee logo

    SalonkeeRemote • Feb 26, 2026

    As a Customer Support Specialist at Salonkee, you will provide exceptional support primarily in Dutch, addressing technical issues and managing client inquiries via phone, chat, and email. This mid-level role within the…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Vanta logo

    VantaRemote • Feb 25, 2026

    As a Senior Customer Success Manager at Vanta, you will manage a portfolio of large enterprise accounts, driving executive engagement and long-term value realization. Your role focuses on guiding C-level executives throu…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Uberall logo

    UberallRemote • Feb 25, 2026

    This is a mid-level Technical Support Specialist role where you will manage technical relationships with North American customers post-implementation, focusing on retention and satisfaction. You'll handle escalated suppo…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Kota logo

    Customer Success Manager

    Verified via ATS

    KotaRemote • Feb 25, 2026

    This is a foundational mid-level Customer Success Manager role responsible for managing a portfolio of SMB and mid-market customers to drive retention, expansion, and value from the Kota platform. Day-to-day tasks includ…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.