Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
28 open roles in Customer Support
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
25 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
23 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
22 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
21 open roles in Customer Support
Confluent
Empower your business with real-time data streaming using Confluent's comprehensive platform built on Apache Kafka.
14 open roles in Customer Support
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Engineering Intern, AI Supportability
Verified via ATSIllumio • Remote • Oct 17, 2025
As an Engineering Intern focused on AI Supportability, you will work closely with engineers to enhance the reliability and observability of AI-powered features within the Virtual Enforcement Node (VEN). This junior-level…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Manager, Customer Success (Manila)
Verified via ATSPayscale • Remote • Oct 16, 2025
This senior management role involves hiring and leading a team of Customer Success Managers to achieve renewal, retention, and expansion goals. Day-to-day responsibilities include executing customer success strategies, a…
Remote-first cultureActively hiringModerate trust · 68 - View job
Tier 1 Support Technician - On-Prem/Private Cloud
Verified via ATSProcurement Sciences • Remote • Oct 16, 2025
This mid-level role serves as a Tier 1 Support Technician, handling first-line support for enterprise customers with on-premise or private cloud deployments. Day-to-day tasks include triaging incidents, performing routin…
Remote-first cultureActively hiringModerate trust · 68 - View job
IT Support Engineer
Verified via ATSRho • Remote • Oct 16, 2025
This mid-level IT Support Engineer role provides day-to-day technical support to employees in a remote, cloud-based environment. The engineer troubleshoots macOS devices, manages user access via Okta and Google Workspace…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Support Representative
Verified via ATSALSO. • Remote • Oct 15, 2025
The Customer Support Representative at ALSO is responsible for handling customer inquiries across various channels, including phone, email, and live chat. This junior to mid-level role requires a proactive approach to ma…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Lead IT Support Engineer
Verified via ATSRho • Remote • Oct 15, 2025
The Lead IT Support Engineer serves as the operational backbone of Rho's IT function, overseeing global IT support across NYC, SLC, and remote teams. This senior role involves troubleshooting IT incidents, managing syste…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Senior Director, Digital Customer Success
Verified via ATS1Password • Remote • Oct 15, 2025
The Senior Director of Digital Customer Success at 1Password is responsible for leading the digital-first customer success strategy for the self-serve segment. This senior-level role involves collaborating with Product a…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Designated Support Engineer - Japan
Verified via ATSSnowflake • Remote • Oct 15, 2025
The Designated Support Engineer at Snowflake will focus on providing priority support to customers, ensuring their success with Snowflake's platform. This mid-level role requires technical expertise in various cloud serv…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Success Lead - Wexler
Verified via ATSPear VC • Remote • Oct 15, 2025
As a Customer Success Lead, you will manage the full client lifecycle for Wexler's AI litigation platform, including onboarding, training, adoption, renewals, and expansion with top law firms. This senior role involves b…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Technical Support Engineer
Verified via ATSAtlan • Remote • Oct 15, 2025
As a Technical Support Engineer at Atlan, you will troubleshoot complex technical issues across product integrations, APIs, and data stacks, providing root-cause analyses to reduce engineering dependency. This senior rol…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Success Manager - Taiwan
Verified via ATSSpeak • Remote • Oct 14, 2025
As a B2B Customer Success Manager at Speak, you'll engage directly with business customers to ensure their satisfaction and success while using our language learning platform. Your day-to-day responsibilities include han…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Success Manager - Japan
Verified via ATSSpeak • Remote • Oct 14, 2025
This mid-level Customer Success Manager role focuses on supporting B2B customers in Japan, handling daily operational tasks like contracts and inquiries, leading onboarding and training sessions, and conducting quarterly…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Data Services Operations Support Specialist
Verified via ATSMapbox • Remote • Oct 14, 2025
The Data Services Operations Support Specialist at Mapbox will review and analyze traffic data, including road incidents and customer feedback, to enhance navigation accuracy. This mid-level role involves performing root…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Head of Customer Success
Verified via ATSRamp • Remote • Oct 13, 2025
As the Head of Customer Success for Activation & Onboarding at Ramp, you will lead and scale a team of approximately 75 Customer Success Managers. Your daily responsibilities include developing strategies for customer on…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
HPC Support Engineer - Named Accounts
Verified via ATSLambda • Remote • Oct 13, 2025
This senior-level HPC Support Engineer role involves serving as the primary technical escalation point for strategic customers running hyperscale GPU clusters, focusing on incident response, risk identification, and prev…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Manager, Super Intelligence HPC Support
Verified via ATSLambda • Remote • Oct 13, 2025
This is a senior-level management role leading the Super Intelligence HPC Support Engineering team, which provides technical support to hyperscale customers with complex AI workloads. Day-to-day responsibilities include…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Success Associate
Verified via ATSAphex • Remote • Oct 13, 2025
As a Customer Success Associate at Aphex, you will work in an apprentice mode with the UK Customer Success team, learning to run project deployments, support planning routines, assist with user activation, and monitor pr…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobBilling Support Associate
Verified via ATSRuby Labs • Remote • Oct 13, 2025
As a Billing Support Associate at Ruby Labs, you will manage fraud-related risks by responding to alerts, handling disputes, and overseeing chargeback cases. This mid-level role requires attention to detail and collabora…
Remote-first cultureActively hiringPopular companyTrusted employer · 70- View job
Manager, Technical Support
Verified via ATSSnowflake • Remote • Oct 10, 2025
As a Manager of Technical Support at Snowflake, you will lead a high-performing team responsible for delivering exceptional customer support in a global environment. This senior-level role involves mentoring team members…
Remote-first cultureActively hiringPopular companyTrusted employer · 70
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.