Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
41 open roles in Customer Support
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
33 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
32 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
29 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
28 open roles in Customer Support
Confluent
Empower your business with real-time data streaming using Confluent's comprehensive platform built on Apache Kafka.
18 open roles in Customer Support
- View job
Customer Support Analyst
Verified via ATSAddi • Remote • Nov 25, 2025
This mid-level customer support analyst role involves providing high-quality support to customers and partners across multiple channels, aiming for first-contact resolution and efficient issue handling. The analyst works…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Manager, Regional CX Support Operations
Verified via ATSDandy • Remote • Nov 25, 2025
This senior-level role manages a team of Customer Support Leads and frontline agents in North America, focusing on staffing, performance metrics, and cross-functional collaboration to enhance customer experience. Day-to-…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Director, Enterprise Customer Success
Verified via ATSG2 • Remote • Nov 25, 2025
This is a senior director role leading a team of 7-8 Customer Success Managers in the Enterprise segment at G2, focusing on driving customer adoption, retention, and advocacy. Day-to-day responsibilities include building…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Senior Customer Support Engineer
Verified via ATSBinalyze • Remote • Nov 25, 2025
As a Senior Customer Support Engineer at Binalyze, you will provide expert-level technical support to enterprise and MSSP customers, addressing complex issues via various communication channels. You will collaborate with…
Remote-first cultureActively hiringModerate trust · 63 - View job
Customer Success Manager – B2B SaaS (d/f/m)
Verified via ATSLuminovo • Remote • Nov 25, 2025
This mid-level Customer Success Manager role involves proactively managing a customer portfolio to ensure satisfaction and prevent churn, including onboarding users through interactive trainings and driving contract expa…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Sitemate • Remote • Nov 25, 2025
This is an entry-level role for recent graduates or early-career individuals transitioning into tech, specifically in GTM (Go-To-Market) functions such as sales, business development, account management, or customer succ…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Dandy • Remote • Nov 24, 2025
As a Senior Business Systems Administrator, you will collaborate with Post-Sales and Engineering teams to enhance customer experience systems, overseeing the configuration of tools like Zendesk and Dialpad. This senior-l…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Sienna Charles • Anywhere • Nov 24, 2025
This senior director role involves hands-on leadership of the customer service team, including coaching, performance management, and handling escalations to ensure high-touch client support. The hire will build scalable…
Moderate trust · 55 - View job
Director of Data Success and Support
Verified via ATSHockeyStack • Remote • Nov 24, 2025
The Director of Data Success and Support is a senior leadership role responsible for managing a team of data analysts to deliver actionable insights and oversee global customer support operations. This hands-on leader de…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Success Manager (Montreal - French Speaking)
Verified via ATSCohere • Remote • Nov 24, 2025
This senior Customer Success Manager role involves managing strategic commercial accounts in Montreal, focusing on AI adoption and implementation in secure, regulated environments. The hire will build trusted relationshi…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobSienna Charles LLC • Worldwide • Nov 24, 2025
This is a senior director-level role responsible for leading the customer service team, overseeing daily operations, and resolving client escalations. The hire will build and refine processes, manage the tech stack, and…
Global hiringModerate trust · 55- View job
Customer Success Manager, Mid-market
Verified via ATSG2 • Remote • Nov 24, 2025
This mid-level Customer Success Manager role involves managing mid-market clients by consulting on G2's products, building strong partnerships to drive upsell opportunities, and ensuring customer retention. The role requ…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Success Manager (Toronto)
Verified via ATSCohere • Remote • Nov 24, 2025
The Customer Success Manager at Cohere will engage with a diverse range of enterprise customers, guiding them through complex implementations of AI solutions to maximize value and adoption. This senior role involves coll…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobTellos • Remote • Nov 24, 2025
This senior BCBA role involves leading clinical care by conducting functional behavior assessments, designing evidence-based treatment plans, and supervising RBTs to ensure high-fidelity implementation. The position offe…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Technical Support Engineer
Verified via ATSMetaview • Remote • Nov 24, 2025
This mid-level Technical Support Engineer role involves taking end-to-end ownership of escalated technical issues, using logs and tooling to diagnose problems, and designing internal tools and workflows to improve troubl…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobHead of Lawyer Support
Verified via ATSLawhive • Remote • Nov 24, 2025
This senior leadership role heads the Lawyer Support Team at Lawhive, managing a team of 12 to provide platform guidance, case-management support, and document processing for lawyers using the AI-native legal platform. D…
Remote-first cultureActively hiringPopular companyTrusted employer · 70- View job
Tellos • Remote • Nov 24, 2025
This senior-level independent contractor role involves conducting functional behavior assessments, designing evidence-based treatment plans, and supervising RBTs to ensure high-fidelity implementation. The BCBA leads cli…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Tellos • Remote • Nov 24, 2025
This independent contractor BCBA role involves conducting functional behavior assessments, designing evidence-based treatment plans, and supervising RBTs to ensure high-fidelity implementation. As a senior clinical leade…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Success Manager (Mid Market & Enterprise) - DACH
Verified via ATSVanta • Remote • Nov 24, 2025
As a senior Customer Success Manager at Vanta, you will lead post-sales activities for German-speaking SMB customers, guiding them through onboarding, implementation, and product adoption to drive renewals and upsells. Y…
Remote-first cultureActively hiringPopular companyModerate trust · 65
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.