Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
68 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
47 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
46 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
45 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
28 open roles in Customer Support
- View job
Senior Customer Success Manager, ANZ
Verified via ATSHorizon3.ai • Remote • May 19, 2026
As a Senior Customer Success Manager at Horizon3.ai, you will manage a portfolio of high-value customers, acting as their primary post-sales technical advisor. Your day-to-day responsibilities include guiding customers t…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Technical Support Specialist (UK)
Verified via ATSSuite Studios • Remote • May 19, 2026
This senior-level Technical Support Specialist role is responsible for diagnosing and resolving customer issues, leading debug sessions, and providing insights to product and engineering teams. You will also mentor suppo…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Social Engagement & Support Specialist
Verified via ATSLovable • Remote • May 19, 2026
As a Social Engagement & Support Specialist at Lovable, you'll manage and engage with the community across social media channels like X/Twitter, LinkedIn, Instagram, and Threads. Day to day, you'll monitor mentions, craf…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Enterprise Customer Success Manager - West
Verified via ATSDatadog • Denver, Colorado, USA • May 18, 2026
This is a senior-level Enterprise Customer Success Manager role focused on managing strategic relationships with large corporate accounts. The role involves proactively driving product adoption, analyzing usage data to i…
Actively hiringPopular companyModerate trust · 62 - View job
PointClickCare • Mississauga, Mississauga, Ontario, Canada • May 18, 2026
As a Customer Success Manager at PointClickCare, you will manage client relationships in the Great Lakes region, ensuring optimal use of healthcare SaaS solutions. You'll develop strategic account plans, conduct business…
Actively hiringModerate trust · 50 - View job
Technical Support Escalation Director
Verified via ATSDelinea • Remote • May 18, 2026
The Escalations Director is a senior individual contributor role that manages high-stakes customer escalations beyond technical troubleshooting, serving as the single point of accountability for politically sensitive sit…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
IT Analyst, EMEA
Verified via ATSHorizon3.ai • Remote • May 18, 2026
The IT Analyst, EMEA will manage day-to-day IT support for employees across the EMEA region, ensuring smooth onboarding, troubleshooting technical issues, and maintaining office connectivity. This mid-level position requ…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobProduct Support Specialist
Verified via ATSTremendous • Remote • May 18, 2026
As a Product Support Specialist at Tremendous, you will be the first point of contact for customer inquiries via email, chat, and phone. You'll become a product expert, troubleshoot issues, escalate when needed, and gath…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Customer Success Manager
Verified via ATSSona (getsona.com) • Remote • May 18, 2026
This mid-to-senior Customer Success Manager role at Sona involves owning a portfolio of 20-24 enterprise accounts in Social Care and Hospitality. Day-to-day responsibilities include running QBRs, tracking value realizati…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Team Lead, Scaled Customer Success
Verified via ATSG2 • Remote • May 17, 2026
This is a hybrid leadership role (70% account ownership, 30% people management) for a team of Scaled Customer Success Managers at G2, operating in the AMER shift (5 PM - 2 AM IST) with weekly in-office presence in Bengal…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobCustom Simple Solutions • Worldwide • May 16, 2026
This fully remote, mid-level role focuses on ensuring product quality and driving turf research for a retail fertilizer business. Daily tasks include working with state regulators on product labeling, monitoring fertiliz…
Global hiringModerate trust · 48- View job
Lisa Russel • Worldwide • May 16, 2026
As a Manager-in-Training, you will provide exceptional financial services to clients, collaborate with team members across time zones using virtual tools, and learn directly from executive leadership through structured m…
Global hiringModerate trust · 48 - View job
Avalere Health • London • May 16, 2026
The IT Support Technician at Avalere Health will provide both onsite and remote technical support to employees, managing incident tickets and ensuring timely resolutions. This mid-level role requires a proactive approach…
Actively hiringPopular companyModerate trust · 52 - View job
Scaled Enterprise Customer Success Manager
Verified via ATSPerplexity • Remote • May 16, 2026
This mid-level role manages a high-volume portfolio of SMB and Mid-Market customers, driving onboarding, adoption, retention, and expansion through data-informed engagement programs. The CSM works cross-functionally with…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Enterprise Customer Success Manager
Verified via ATSLeanData • Remote • May 15, 2026
This senior-level Enterprise Customer Success Manager role involves managing post-sales relationships for strategic enterprise accounts, driving product adoption, and ensuring measurable business outcomes. Day-to-day res…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Director, Customer Success - EMEA
Verified via ATSDrata • Remote • May 15, 2026
This senior Director role leads and scales Drata's EMEA Customer Success team, managing both enterprise and commercial accounts. Day-to-day responsibilities include coaching CSMs, driving retention and expansion, serving…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Tech Support (German)
Verified via ATSSiteMinder • Remote • May 15, 2026
As a Customer Solutions Consultant, you will provide technical support to SiteMinder's hotel customers and partners across the region, handling inquiries via phone and chat. This mid-level role requires strong analytical…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Mid-Market Customer Success Manager
Verified via ATSOVERJET • Remote • May 15, 2026
This mid-level Customer Success Manager at Overjet manages mid-market accounts, driving client success during pilot phases and ensuring high engagement with dental office leadership. Responsibilities include executing cu…
Remote-first cultureActively hiringPopular companyModerate trust · 65
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.