Solution Engineer – Inside Sales Support (ISR)
Role Overview
This senior-level Solution Engineer role supports Inside Sales Representatives by providing technical expertise to accelerate sales cycles. Day-to-day responsibilities include partnering with ISRs on opportunity qualification, delivering tailored demos and remote proofs of concept, and creating enablement assets like demo scripts and objection handling playbooks. The hire will impact conversion rates, sales velocity, and forecast quality through crisp technical validation and relationship-building across assigned segments.
Perks & Benefits
The role is fully remote with a digital-first sales rhythm, implying flexibility in location and work hours, though time zone alignment for collaboration may be expected. Career growth is supported through personal and professional development opportunities, and the company emphasizes a diverse, inclusive culture with a focus on operational resilience and Zero Trust. Benefits likely include standard tech industry perks such as health insurance and retirement plans, though not explicitly detailed.
Full Job Description
Onwards Together!
Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Powered by the Illumio AI Security Graph, our breach containment platform identifies and contains threats across hybrid multi-cloud environments – stopping the spread of attacks before they become disasters.
Recognized as a Leader in the Forrester Wave™ for Microsegmentation, Illumio enables Zero Trust, strengthening cyber resilience for the infrastructure, systems, and organizations that keep the world running.
Our Team's Vision:
Our Sales team is comprised of high-performing, motivated individuals driven by a relentless pursuit of growth and excellence. We understand that true success is measured by the meaningful impact we make on our customers' businesses. That’s why we invest deeply in both personal and professional development to ensure our team members have the tools and opportunities they need to excel.
By joining our agile Sales team, you will collaborate with industry-leading professionals who are passionate about pioneering Zero Trust Segmentation.
Our Inside Sales organization drives a high velocity, digital first motion across named accounts and segments. As a Solution Engineer dedicated to ISRs, you’ll be the technical heartbeat of this motion partnering closely with reps on rapid discovery, targeted demos, and crisp technical validation that shorten sales cycles and build trust at scale.
Your Impact
• Partner with ISRs to qualify opportunities quickly, align on desired business outcomes, and advance deals from first meeting to demo, PoC, and close.
• Develop and nurture technical relationships across your assigned segments; influence preference for Illumio’s solutions by translating complex concepts into clear, outcome oriented narratives.
• Deliver compelling demos and micro demos tailored to ISR cadences (email, video, webinar) using customer stories and use case driven flows.
• Execute remote PoCs efficiently, setting clear success criteria, timelines, and exit plans that align to MEDDPICC and value selling frameworks.
• Enable the ISR motion with reusable assets: discovery guides, demo scripts, objection handling playbooks, ROI snippets, and talk tracks.
• Contribute to demand programs—present in live webinars, virtual events, and assist with trade shows, expos, and symposiums.
• Author thought leadership (blogs, briefs, white papers) that elevate Illumio’s point of view on Zero Trust Segmentation and ransomware mitigation.
• Support partners on enablement and co sell deals to maximize mutual benefit, especially in channel led motions.
What Success Looks Like
• Conversion Gains: Higher meeting to demo and demo to PoC conversion rates; improved PoC to win.
• Velocity: Reduced cycle time for ISR opportunities through crisp technical validation and fast turnaround.
• Forecast Quality: Clear visibility into risks, next steps, and technical milestones that support accurate forecasting.
• Asset Adoption: Broad use of your enablement playbooks and demo flows across the ISR team and partners.
• Customer Outcomes: Documented reductions in risk and measurable security improvements tied to Illumio deployments.
Your Toolkit
• Experience: 10+ years in the industry with 5+ years in a pre sales capacity (customer facing technical roles). Experience supporting Inside Sales / high velocity motions and enterprise accounts is strongly preferred.
• Domain Expertise: One or more of the following—cloud migration strategies; services offered by major CSPs; cloud native development; containers & orchestration; Infrastructure as Code.
• SDLC & Integration: Understanding of the software development lifecycle and tooling for cloud native applications; ability to articulate architectural trade offs.
• Hands On Ability: Development or scripting experience preferred; familiarity with APIs and automation methods a plus.
• Security Foundations: Knowledge of risk based assessments and frameworks; experience administering Windows and Linux.
• Sales Methodologies & Tools: Comfort with MEDDPICC/value selling; proficiency with Salesforce and ISR centric tools such as LinkedIn Sales Navigator, 6sense, Clari, Outreach, Gong (or equivalents).
• Communication: Outstanding presentation skills for both technical and executive audiences—whether impromptu on a whiteboard or using polished demos.
• Certifications (Preferred): CISSP, CCSP, CCIE, AWS Certified Security – Specialty, Microsoft Certified: Azure Security Engineer Associate, Certified Kubernetes Security Specialist, etc.
• Mindset: Ability to connect a customer’s specific business problems to Illumio’s solutions and move with urgency in a digital first sales rhythm.
Our Commitment
Illumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions drives our success and makes us stronger together. We are dedicated to creating and maintaining a diverse culture and emphasizing inclusion and belonging. #LI-JW1 #LI-REMOTE
All official job offers from our company are extended directly by our recruitment team and will be sent through an official E-Signature document for your review and signature. Please be aware that we do not ask for any personal information in the process of extending offers of employment, such as financial details or social security numbers. Upon acceptance of any offer, we will request such information as part of the onboarding process prior to or on your first day of employment, and only after completing a background check through an authorized third-party vendor. If you receive any communication asking for personal details outside of these processes, please contact us immediately to verify the authenticity of the request. Your security is important to us, and we are committed to a safe and transparent hiring experience.
For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Illumio will consider for employment qualified applicants with arrest and conviction records.
Similar jobs
Found 6 similar jobs