Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Kyan Health logo

    Kyan HealthRemote • Dec 23, 2025

    As a Mid-Level Customer Success Manager at Kyan Health, you will be responsible for managing and expanding B2B customer relationships, focusing on onboarding and successful implementation. You will work closely with vari…

    Remote-first cultureActively hiringModerate trust · 68
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  • UiPath logo

    UiPathRemote • Dec 23, 2025

    This is a senior-level Customer Success Manager role at UiPath, focusing on guiding Italian-speaking customers through post-sales automation journeys. Day-to-day responsibilities include developing adoption strategies, m…

    Remote-first cultureActively hiringPopular companyTrusted employer · 75
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  • Ruby Labs logo

    Customer Support Agent

    Verified via ATS

    Ruby LabsRemote • Dec 23, 2025

    This is a mid-level Customer Support Agent role at Ruby Labs, where you will handle common customer queries, work towards KPIs and SLAs, and focus on first-contact resolution to reduce incoming volume. You will be part o…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Aphex logo

    Customer Success Lead

    Verified via ATS

    AphexRemote • Dec 23, 2025

    This is a senior leadership role where you'll lead a team of 5 Customer Success professionals to drive adoption, retention, and expansion of Aphex's construction planning software across Australian enterprise clients. Yo…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Aphex logo

    AphexRemote • Dec 23, 2025

    This is a senior-level Customer Success Lead role where you will lead a team of 5 Customer Success Managers, driving adoption, retention, and expansion of Aphex's software across major construction projects in Australia.…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Elite Technology logo

    Elite TechnologyRemote • Dec 23, 2025

    This senior leadership role involves providing strategic and tactical direction to align cloud capabilities with SaaS objectives, defining and implementing new processes for SaaS readiness, and driving team performance b…

    Remote-first cultureModerate trust · 56
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  • Datadog logo

    DatadogDenver, Colorado, USA • Dec 22, 2025

    This mid-level Federal Support Engineering role involves engaging with customers via ticketing, chat, and screensharing to resolve technical support requests and educate them on the Datadog platform. The engineer will tr…

    Actively hiringPopular companyModerate trust · 62
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  • Datadog logo

    DatadogSeoul, South Korea • Dec 22, 2025

    As a Customer Success Associate, you will manage a high volume of customer accounts by driving product adoption, identifying growth opportunities, and ensuring retention through strategic relationships. This mid-level ro…

    Actively hiringPopular companyModerate trust · 62
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  • Roboflow logo

    RoboflowRemote • Dec 22, 2025

    As a Named Technical Support Engineer at Roboflow, you will be responsible for managing the technical relationship with a single enterprise customer, ensuring their computer vision deployment runs smoothly. This is a sen…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Roboflow logo

    RoboflowRemote • Dec 22, 2025

    The Senior Customer Success Manager at Roboflow is responsible for managing relationships with strategic global enterprise customers, ensuring successful onboarding and deployment of computer vision solutions. This senio…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Vanta logo

    VantaRemote • Dec 22, 2025

    This senior-level role involves managing a remote APJ Support team at Vanta, focusing on resolving complex technical issues and enhancing Premium Support experiences. Day-to-day responsibilities include coaching team mem…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • SentiLink logo

    SentiLinkRemote • Dec 22, 2025

    This senior-level role involves managing strategic accounts for bank, credit union, and fintech customers, focusing on onboarding, setting business goals, and providing consultative fraud solutions. The hire will work cl…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Confluent logo

    ConfluentRemote • Dec 22, 2025

    This mid-level Technical Support Engineer role involves resolving customer issues with Confluent deployments, providing real-time product feedback to engineering, and improving documentation and demos. The hire will work…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Contentful logo

    ContentfulLondon, England, United Kingdom • Dec 22, 2025

    This senior director role leads a European Customer Success team of approximately 25 members, including 2-3 direct-report managers. Day-to-day responsibilities include driving customer retention metrics, managing enterpr…

    Actively hiringPopular companyModerate trust · 62
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  • SKELAR logo

    SKELARRemote • Dec 22, 2025

    This Customer Support Specialist role involves handling live chat support, managing customer inquiries across multiple channels, and working with CRM systems like Desk and Omnichannel. The position requires multitasking…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Immersive logo

    ImmersiveRemote • Dec 22, 2025

    This is a senior-level Customer Success Manager role where you will manage enterprise customers in Germany throughout their lifecycle, from onboarding to renewal and upsell. You will partner with sales and product teams…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Polymarket logo

    PolymarketRemote • Dec 22, 2025

    As an International Customer Support professional at Polymarket, you'll manage customer inquiries across various channels including live chat and Discord. This mid-level role involves developing support processes, identi…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Joist AI logo

    Joist AIRemote • Dec 20, 2025

    This mid-level Customer Success Manager role involves managing client relationships and ensuring product adoption for Joist AI's AEC industry customers. Day-to-day responsibilities include onboarding new clients, providi…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Certn logo

    Customer Success Manager

    Verified via ATS

    CertnRemote • Dec 19, 2025

    This mid-to-senior Customer Success Manager role involves strategic account management, including developing account plans, conducting business reviews, and handling escalated issues to maximize customer satisfaction and…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • G2 logo

    G2Remote • Dec 19, 2025

    The Customer Success Manager, Data Solutions at G2 is responsible for building collaborative relationships with clients to ensure they maximize their use of G2's data services. This mid-level role involves consulting on…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.