Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
54 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
39 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
39 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
38 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
24 open roles in Customer Support
- View job
Technical Support Specialist
Verified via ATSOpus1.io • Remote • Apr 1, 2026
This Technical Support Specialist role is a junior to mid-level position on a growing team, responsible for delivering customer support across chat, email, and calls. Day-to-day tasks include troubleshooting product issu…
Remote-first cultureModerate trust · 68 - View job
Bridge, Support Operations Associate
Verified via ATSStripe • Mexico • Apr 1, 2026
This is a mid-level operations role on a new global team, the Stripe Delivery Center, focused on building and scaling support operations. Day-to-day responsibilities include troubleshooting user issues, analyzing process…
Actively hiringPopular companyModerate trust · 62 - View job
Technical Support Specialist | LATAM
Verified via ATSDeel • Remote • Apr 1, 2026
This mid-level Technical Support Specialist role serves as the bridge between frontline teams and engineering at Deel, focusing on resolving complex technical issues through Jira and Slack ticketing systems. The speciali…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Filestage • Worldwide • Apr 1, 2026
This is a senior-level Customer Success Team Lead role at Filestage, where you will architect and lead the Customer Success function as the company transitions to separate CS from Account Management. Day-to-day, you will…
Global hiringActively hiringModerate trust · 55 - View job
Senior Cloud Support Engineer - SQL
Verified via ATSSnowflake • Remote • Apr 1, 2026
This senior role involves providing 24x7 cloud support for Snowflake's data platform, troubleshooting SQL and RDBMS issues, and assisting customers with technical challenges. As a senior engineer, you will work in a dyna…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Acuity Insights • Anywhere • Apr 1, 2026
This is a mid-level Bilingual Customer Success Manager role at Acuity Insights, where you will own a portfolio of French-speaking higher education partners, primarily in health professions like medicine and nursing. You…
Moderate trust · 53 - View job
Product Support Engineer
Verified via ATSFeathr • Remote • Mar 31, 2026
This mid-level Product Support Engineer role involves solving technical problems, providing real-time troubleshooting support for customer escalations, and collaborating with engineering and support teams to implement so…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Technical Support Engineer, EMEA
Verified via ATSHorizon3.ai • Remote • Mar 31, 2026
This mid-level Technical Support Engineer role involves diagnosing and resolving technical issues for customers, collaborating with engineering teams on product analysis, and developing automation tools like FastAPI appl…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Billing Support Specialist
Verified via ATSJobber • Remote • Mar 31, 2026
The Billing Support Specialist is a mid-level role in the Customer Success department, focusing on resolving billing and subscription inquiries via phone, chat, and email to drive customer retention. Day-to-day, the spec…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
L2/L3 IT Support Specialist
Verified via ATSAgent Careers • Remote • Mar 31, 2026
This is a senior-level IT support role for a Managed Service Provider, focusing on high-level system maintenance, backend administration, and workflow automation. The specialist will manage ticket requests, monitor RMM a…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Success Manager II | Dutch speaking
Verified via ATSDeel • Remote • Mar 31, 2026
This senior-level role involves managing high-value strategic accounts for payroll, focusing on developing and executing comprehensive strategies for long-term success. The Customer Success Manager proactively identifies…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Technical Support Lead
Verified via ATSAnima • Remote • Mar 31, 2026
This is a senior-level Technical Support Lead role at Anima, where you will be the first dedicated hire in this function, responsible for owning and defining world-class support operations. Day-to-day tasks include handl…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Filestage • Europe, EMEA • Mar 31, 2026
This senior-level role involves leading the Customer Success team as a player-coach, managing a high-touch DACH portfolio while defining operational standards for onboarding, enablement, and health-score management. The…
Actively hiringModerate trust · 60Europe, EMEAfull_time - View job
Mid-Market Customer Success Manager
Verified via ATSSitemate • Remote • Mar 30, 2026
This mid-market Customer Success Manager role involves owning a portfolio of SaaS customers in the construction industry, driving onboarding, retention, and growth. Day-to-day responsibilities include configuring workflo…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Strategic Customer Success Manager
Verified via ATSSitemate • Remote • Mar 30, 2026
This is a mid to senior-level Strategic Customer Success Manager role at Sitemate, focused on managing a portfolio of SaaS customers in the construction industry. Day-to-day responsibilities include onboarding new custom…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Commercial Customer Success Manager
Verified via ATSSitemate • Remote • Mar 30, 2026
This mid-level Commercial Customer Success Manager role involves owning a portfolio of SaaS customers in the construction industry, driving onboarding, retention, and growth. Day-to-day responsibilities include configuri…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Technical Support Engineer
Verified via ATSMasabi • Remote • Mar 30, 2026
This mid-level Customer Technical Support Engineer role involves providing 1st and 2nd line technical support via phone and email, troubleshooting issues on the Justride platform and hardware, and collaborating with prod…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobLawyer Support Associate (6-month Fixed Term Contract)
Verified via ATSLawhive • Remote • Mar 30, 2026
This is a junior-level Lawyer Support Associate role on a remote team, focusing on daily administrative and compliance tasks to assist lawyers on the Lawhive platform. Responsibilities include managing ID verification, o…
Remote-first cultureActively hiringPopular companyTrusted employer · 70- View job
Customer Success Manager
Verified via ATSMedScout • Remote • Mar 30, 2026
This senior Customer Success Manager role involves independently managing high-value accounts, driving the post-sales lifecycle from kickoff to renewal, and acting as a strategic partner to clients in the medical device…
Remote-first cultureActively hiringModerate trust · 68 - View job
Technical Support Engineer
Verified via ATSHawk-Eye Innovations Ltd • Remote • Mar 30, 2026
The Technical Support Engineer at Hawk-Eye Innovations is responsible for investigating and resolving complex technical issues across production environments, collaborating with customer-facing and engineering teams. Thi…
Remote-first cultureActively hiringPopular companyTrusted employer · 70
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.