Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
54 open roles in Customer Support
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
50 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
39 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
39 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
38 open roles in Customer Support
Twilio
Twilio provides APIs for messaging, voice, and video to help developers create seamless communication experiences.
24 open roles in Customer Support
- View job
Filestage • Worldwide • Apr 3, 2026
As a Support Enablement Manager at Filestage, you'll lead customer support initiatives while designing processes and tools for efficient service delivery. This mid-level role requires collaboration across teams to turn c…
Global hiringActively hiringModerate trust · 55 - View job
Customer Support Specialist
Verified via ATSRillet • Remote • Apr 3, 2026
As the first dedicated support hire at an AI-native ERP startup, you'll build the support function from scratch—designing triage workflows, creating knowledge bases, and handling customer inquiries via Slack and Pylon. T…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Senior Customer Success Manager
Verified via ATSTwilio • Remote • Apr 3, 2026
As a Senior Customer Success Manager at Twilio's Segment, you will manage enterprise-level customers, driving product adoption and value realization through strategic roadmaps. You'll act as a trusted advisor to executiv…
Remote-first cultureActively hiringPopular companyModerate trust · 65remote - View job
Lead IT Support Specialist
Verified via ATSDelinea • Remote • Apr 3, 2026
This senior-level Lead IT Support Specialist role provides internal technical support, serves as a senior escalation point for complex issues, and delivers high-touch, white-glove support to executive leadership. The pos…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Success Manager
Verified via ATSEverfield • Remote • Apr 3, 2026
This mid-level Customer Success Manager role involves managing a portfolio of mid-market B2B SaaS clients, focusing on retention, renewals, and account growth by driving product adoption and building trusted relationship…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Accelerate Change • Worldwide • Apr 3, 2026
This mid-level freelance role involves day-to-day data entry and database management using Salesforce, specifically the Nonprofit Success Pack (NPSP), to process donations and maintain donor records. The contractor will…
Global hiringModerate trust · 58 
View jobCrisp • Worldwide • Apr 3, 2026
This Technical Customer Support Specialist role involves being the first point of contact for customers, handling inquiries and troubleshooting issues via chat and email in a fast-paced environment. It is a mid-level pos…
Global hiringActively hiringModerate trust · 55- View job
Senior IT Support Engineer
Verified via ATSDeel • Remote • Apr 3, 2026
As a Senior IT Support Engineer at Deel, you will work as part of an expert team to deploy, configure, and refresh devices, while building and enhancing device management and IT support services for a global customer bas…
Remote-first cultureActively hiringPopular companyModerate trust · 65 
View jobCustomer Success Manager - Enterprise
Verified via ATSPanoptyc • Remote • Apr 2, 2026
The Customer Success Manager - Enterprise at Panoptyc is responsible for managing a portfolio of 5 to 10 strategic enterprise accounts, focusing on proactive customer engagement and metrics-driven outcomes. Daily respons…
Remote-first cultureActively hiringPopular companyModerate trust · 65- View job
Manager, Customer Support
Verified via ATSJobber • Remote • Apr 2, 2026
This is a senior management role leading a team of 6-9 Product Support specialists in a high-volume customer support environment. The Manager will oversee phone, chat, and email support operations, implement performance…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Support Specialist
Verified via ATSArtisan • Remote • Apr 2, 2026
This mid-level Customer Support Specialist role involves end-to-end customer support across chat and email, guiding users to adopt AI employees like Ava, and collaborating with product and engineering teams to resolve is…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
TestGorilla • Worldwide • Apr 2, 2026
This mid-level Customer Success Advisor role involves managing a portfolio of around 100 SMB accounts in the Americas region, focusing on onboarding, product adoption, and customer retention using AI tools. Day-to-day re…
Global hiringActively hiringModerate trust · 55 - View job
Working Student - Customer Support DACH
Verified via ATSAMBOSS • Remote • Apr 2, 2026
As a Working Student in Customer Support at AMBOSS, you will engage with users to address their inquiries through various channels, including Zendesk, phone, and social media. This junior role involves collaborating with…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Senior Customer Success Manager (all genders)
Verified via ATSWemolo • Remote • Apr 2, 2026
This senior role involves managing B2B customer success for a smart camera system, focusing on smooth onboarding, enabling clients as product experts, and building strong relationships through proactive check-ins. The hi…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Crisp • EMEA, APAC • Apr 2, 2026
This senior-level role involves building and structuring the Customer Success function across EMEA, LATAM, and APAC, including designing onboarding frameworks, managing strategic accounts, and driving product adoption. T…
$55k - $65kActively hiringSalary disclosedModerate trust · 59EMEA, APACfull_time$55k - $65k 
View jobCustomer Support Agent
Verified via ATSBen • Remote • Apr 2, 2026
As a Customer Support Agent at Ben, you will be responsible for providing exceptional service to users by resolving technical and product-related challenges through various communication channels. This mid-level role wil…
Remote-first cultureActively hiringPopular companyTrusted employer · 70- View job
Enterprise Customer Success Manager - Dublin (Nordics)
Verified via ATSDatadog • Dublin, Ireland • Apr 1, 2026
This is a senior-level Enterprise Customer Success Manager role focused on ensuring a seamless experience for large customers with 5,000+ employees. The manager partners with the Enterprise Sales team to support onboardi…
Actively hiringPopular companyModerate trust · 67 - View job
Director, Customer Success - LATAM
Verified via ATSDatadog • Boston, Massachusetts, USA • Apr 1, 2026
This senior-level Director role involves hiring and developing multiple Customer Success teams, coaching managers and individual contributors to enhance customer experience and retention. Day-to-day responsibilities incl…
Actively hiringPopular companyModerate trust · 62 - View job
Enterprise Customer Success Manager - Dublin (Swiss Markets)
Verified via ATSDatadog • Dublin, Ireland • Apr 1, 2026
This is a senior-level Enterprise Customer Success Manager role at Datadog, focusing on managing strategic relationships with large enterprise customers, particularly in Swiss markets. The role involves proactively drivi…
Actively hiringPopular companyModerate trust · 67 
View jobEnterprise Customer Success Manager
Verified via ATSVirtuous • Remote • Apr 1, 2026
As an Enterprise Customer Success Manager, you will manage the largest nonprofit clients, driving product adoption and satisfaction through proactive relationship management and strategic account expansion. You'll collab…
Remote-first cultureActively hiringPopular companyTrusted employer · 70
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.