Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Avalere Health logo

    Avalere HealthLondon • May 16, 2026

    The IT Support Technician at Avalere Health will provide both onsite and remote technical support to employees, managing incident tickets and ensuring timely resolutions. This mid-level role requires a proactive approach…

    Actively hiringPopular companyModerate trust · 57
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  • Perplexity logo

    PerplexityRemote • May 16, 2026

    This mid-level role manages a high-volume portfolio of SMB and Mid-Market customers, driving onboarding, adoption, retention, and expansion through data-informed engagement programs. The CSM works cross-functionally with…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • LeanData logo

    LeanDataRemote • May 15, 2026

    This senior-level Enterprise Customer Success Manager role involves managing post-sales relationships for strategic enterprise accounts, driving product adoption, and ensuring measurable business outcomes. Day-to-day res…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Drata logo

    DrataRemote • May 15, 2026

    This senior Director role leads and scales Drata's EMEA Customer Success team, managing both enterprise and commercial accounts. Day-to-day responsibilities include coaching CSMs, driving retention and expansion, serving…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • SiteMinder logo

    SiteMinderRemote • May 15, 2026

    As a Customer Solutions Consultant, you will provide technical support to SiteMinder's hotel customers and partners across the region, handling inquiries via phone and chat. This mid-level role requires strong analytical…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • OVERJET logo

    OVERJETRemote • May 15, 2026

    This mid-level Customer Success Manager at Overjet manages mid-market accounts, driving client success during pilot phases and ensuring high engagement with dental office leadership. Responsibilities include executing cu…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • OVERJET logo

    OVERJETRemote • May 15, 2026

    As a Manager of Customer Success, DSO at Overjet, you will lead a team of SMB Customer Success Managers to drive retention, adoption, and expansion among dental practice customers. You will develop and execute customer s…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Illumio logo

    IllumioRemote • May 15, 2026

    As Sr. Director of Services and Support Operations at Illumio, you will lead the design and transformation of Professional Services and Customer Support operations from the ground up. You'll partner with VP of CX Operati…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Count logo

    CountRemote • May 15, 2026

    As a Data Consultant on the Customer Success team at Count, you'll blend deep technical work—like designing data models, debugging integrations, and implementing agentic workflows—with commercial conversations, including…

    Remote-first cultureModerate trust · 68
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  • PHIL, Inc. logo

    PHIL, Inc.Remote • May 15, 2026

    This entry-level Clinical Support Specialist role involves handling 40-60 daily inquiries in a fast-paced pharmacy call center, managing inbound calls and outbound outreach to healthcare providers, insurance companies, a…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Hive.co logo

    Hive.coRemote • May 15, 2026

    As a Customer Success Manager at Hive, you'll serve as an in-house email marketing expert, providing strategy and onboarding to clients, nurturing key accounts, and gathering feedback to influence product roadmap. This m…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Saltz.app logo

    Saltz.appRemote • May 15, 2026

    This mid-level Customer Success Manager role involves handling inbound calls from restaurants to resolve ordering and delivery issues, as well as proactively reaching out to new registrations via calls, emails, and Whats…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Saltz.app logo

    Saltz.appRemote • May 15, 2026

    This entry-level customer support role involves handling inbound calls and written communications from restaurants in German, Lithuanian, and English, resolving ordering and delivery issues, and proactively reaching out…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Perplexity logo

    PerplexityRemote • May 15, 2026

    This senior-level Customer Success Engineer acts as a dedicated technical resource for strategic enterprise accounts, troubleshooting complex issues with Perplexity's API and products. Day to day, you'll collaborate with…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Datadog logo

    DatadogSingapore, Singapore • May 15, 2026

    This mid-level Customer Success Associate role involves managing strategic relationships with commercial accounts, focusing on retention and growth opportunities. Day-to-day responsibilities include handling customer req…

    Actively hiringPopular companyModerate trust · 62
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  • n8n logo

    n8nRemote • May 15, 2026

    This mid-level Customer Success Manager role at n8n is the primary post-sales partner for ~30 enterprise accounts across EMEA, including DACH. Day-to-day you'll lead onboarding, success planning, QBRs, and renewals, tran…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Riva International, Inc. logo

    Riva International, Inc.Anywhere • May 15, 2026

    As a Technical Support Specialist at Riva International, you will provide product support to clients worldwide, troubleshooting technical issues and ensuring customer success. This mid-level role involves methodical prob…

    Moderate trust · 50
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  • Oscilar logo

    OscilarRemote • May 14, 2026

    As a Customer Support Engineer at Oscilar, you'll be the first line of technical support for customers, analyzing and resolving issues related to API integrations, SQL queries, and Python scripts. You'll collaborate with…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Cresta logo

    CrestaAnywhere • May 14, 2026

    This Application Support Engineer role is a mid-level position on the Customer Success team, responsible for investigating and resolving complex technical issues related to API integrations, databases, servers, and micro…

    Actively hiringModerate trust · 55
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  • Avalere Health logo

    Avalere HealthWashington DC • May 14, 2026

    The IT Support Technician provides onsite and remote technical support to Avalere Health employees, managing tickets for hardware, software, and network issues. This junior-level role involves daily monitoring of the inc…

    Actively hiringPopular companyModerate trust · 57
    View job

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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.