Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
41 open roles in Customer Support
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
33 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
32 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
29 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
28 open roles in Customer Support
Confluent
Empower your business with real-time data streaming using Confluent's comprehensive platform built on Apache Kafka.
18 open roles in Customer Support
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Manager, Customer Success (US) (Remote NYC or Boston)
Verified via ATSn8n • Remote • Jan 7, 2026
This is a senior leadership role as Manager of Customer Success, responsible for building and leading a team of Customer Success Managers supporting n8n's most strategic enterprise customers. The hire will design process…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Technical Support Engineer 2 (Email Infra)
Verified via ATSTwilio • Remote • Jan 7, 2026
As a Technical Support Engineer 2 (Email Infra) at Twilio, you will be the primary liaison for customers, ensuring they have the best experience with the Twilio platform. This mid-level role involves troubleshooting comp…
Remote-first cultureActively hiringPopular companyTrusted employer · 70remote - View job
Customer Success Manager, Mid-Market
Verified via ATSScribe • Remote • Jan 7, 2026
The Customer Success Manager, Mid-Market at Scribe will act as the primary contact for Enterprise customers, facilitating onboarding, driving product adoption, and managing renewals. This mid-level role requires expertis…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Customer Success Manager, SMB
Verified via ATSSitemate • Remote • Jan 6, 2026
This role is a junior-level Customer Success Manager position for SMB customers, focusing on onboarding, adoption, and retention in a remote team. Day-to-day responsibilities include managing a portfolio of customers, co…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Technical Support Engineer - Infrastructure & Cloud
Verified via ATSConfluent • Remote • Jan 6, 2026
As a Technical Support Engineer at Confluent, you'll be the vital link between client services and engineering teams, tackling a variety of issues related to Confluent deployments. This mid-level role involves direct int…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobOrder Desk • Worldwide • Jan 6, 2026
As a Technical Support Specialist at Order Desk, you will provide full-time technical customer support, primarily through email and occasional video calls. This mid-level role requires you to troubleshoot complex softwar…
Global hiringModerate trust · 53
View jobCustomer Success Operations Manager
Verified via ATSNooks • Remote • Jan 6, 2026
This senior individual contributor role involves defining and scaling systems, insights, and processes for the Customer Success organization at Nooks. Day-to-day responsibilities include managing CS performance metrics,…
Remote-first cultureActively hiringPopular companyTrusted employer · 70
View jobClerk Chat • Remote • Jan 6, 2026
As a Customer Support Agent at Clerk Chat, you will serve as the first point of contact for users, primarily handling inquiries via email and chat. You will work within a collaborative team of four, focused on enhancing…
Remote-first cultureModerate trust · 56- View job
English Customer Service Representative
Verified via ATSTarro • Remote • Jan 6, 2026
This is a junior-level customer service role where you will handle live customer calls to take orders for restaurant partners, ensuring accuracy and a smooth experience. You'll work in a fast-paced, remote team, focusing…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Senior Customer Success Manager, SMB
Verified via ATSDeel • Remote • Jan 5, 2026
The Senior Customer Success Manager at Deel will focus on managing high-value strategic accounts, developing long-term success strategies, and proactively identifying risks to enhance customer satisfaction. This senior-l…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Success Manager, Enterprise
Verified via ATSScribe • Remote • Jan 5, 2026
As a Senior Customer Success Manager at Scribe, you will manage relationships with large enterprise clients, driving adoption, expansion, and renewal of Scribe's solutions. You'll design tailored onboarding programs, lea…
Remote-first cultureActively hiringPopular companyModerate trust · 65 - View job
Mid Market Customer Success Manager
Verified via ATSLeanData • Remote • Jan 5, 2026
This mid-level Customer Success Manager role involves managing a portfolio of mid-market clients post-sale, focusing on strategic success planning, adoption, and retention. Day-to-day responsibilities include conducting…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Remote Talent Cloud • Worldwide • Jan 5, 2026
This is a remote Customer Support Specialist role where you will handle customer inquiries via phone, email, and chat, troubleshoot issues, and maintain detailed records. It appears to be a junior to mid-level position,…
Global hiringModerate trust · 55 - View job
Technical Support Engineer - NAMER
Verified via ATSVanta • Remote • Jan 5, 2026
This senior-level Technical Support Engineer role involves resolving complex technical issues for customers through email, chat, and screen sharing, serving as the final escalation point within the support team. The engi…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Technical Support Engineer - Italian Speaking
Verified via ATSTwilio • Remote • Jan 5, 2026
As a Technical Support Engineer at Twilio, you will provide expert assistance to customers regarding billing support while managing inquiries through various communication channels. This mid-level role requires a commitm…
Remote-first cultureActively hiringPopular companyTrusted employer · 70remote - View job
Technical Support Expert 2 - Segment
Verified via ATSTwilio • Remote • Jan 5, 2026
This mid-level Technical Support Expert role involves troubleshooting technical issues for Twilio's Voice, Platform Applications, and Segment products, primarily through Zendesk, phone, and chat. The hire will maintain c…
Remote-first cultureActively hiringPopular companyTrusted employer · 70remote - View job
Customer Success Solution Architect (Brazil)
Verified via ATSArticul8 AI • Remote • Jan 5, 2026
This is a mid-to-senior level Solution Architect role at Articul8 AI, focused on designing and implementing scalable GenAI solutions for enterprise clients. Day-to-day responsibilities include collaborating with cross-fu…
Remote-first cultureActively hiringPopular companyTrusted employer · 70
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.