Remote Customer Support Jobs
Browse the latest remote customer support and service roles from global companies.
About Customer Support Remote Jobs
Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.
Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.
Top companies hiring for Customer Support
Companies with the most open roles in Customer Support.
Deel
Deel simplifies global hiring and payroll for businesses, enabling seamless international workforce management.
29 open roles in Customer Support
Datadog
Datadog provides cloud-scale monitoring and analytics for real-time insights into IT infrastructure and applications.
25 open roles in Customer Support
Ashby
Streamline your hiring process with Ashby's advanced recruitment software.
23 open roles in Customer Support
Snowflake
Snowflake provides a cloud data platform for seamless data warehousing and analytics.
22 open roles in Customer Support
Vanta
Automate security and compliance to build trust with your customers.
21 open roles in Customer Support
Confluent
Empower your business with real-time data streaming using Confluent's comprehensive platform built on Apache Kafka.
15 open roles in Customer Support
- View job
Customer Success Manager
Verified via ATSDemandbase • Remote • Nov 20, 2025
The Customer Success Manager is a senior role responsible for growing, supporting, and renewing customer adoption of Demandbase's AI platform. Day-to-day tasks include driving platform usage, onboarding new customers, re…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Senior Solution Architect - Customer Success (USA)
Verified via ATSArticul8 AI • Remote • Nov 20, 2025
As a Senior Solution Architect, you will guide customers through their entire AI journey, from pre-sales solution design and technical discovery to hands-on implementation and optimization post-sale. This role involves l…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Senior Solution Architect - Customer Success (Brazil)
Verified via ATSArticul8 AI • Remote • Nov 20, 2025
As a Senior Solution Architect, you will design scalable GenAI solutions using Articul8 products and third-party tools, working closely with clients to understand their technical and business needs. You will run pilot pr…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Customer Success Manager - Low Touch (East Coast)
Verified via ATSn8n • Remote • Nov 20, 2025
As a Customer Success Manager, you will onboard new customers, nurture expansion opportunities, and proactively solve technical and commercial challenges to ensure long-term success. You will design scalable processes an…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Manager, IT Support
Verified via ATSConfluent • Remote • Nov 20, 2025
The IT Support Manager is a senior-level role responsible for leading the IT support function in the US region, including managing the support ticket queue, assigning work, mentoring team members, and resolving complex t…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Manager, Customer Success
Verified via ATSAtlan • Remote • Nov 20, 2025
As a Manager of Customer Success at Atlan, you will oversee a portfolio of 15-20 growth accounts in the U.S., focusing on driving customer adoption and long-term value from the platform. This senior role involves coachin…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Product Support Specialist
Verified via ATSVanta • Remote • Nov 20, 2025
As a Product Support Specialist at Vanta, you will be responsible for providing product support to customers through various channels, ensuring timely resolutions to their inquiries. This is a mid-level role within a col…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Vanta • USA • Nov 20, 2025
As the Director of Sales at Vanta, you will lead a team focused on high-velocity sales execution, driving new logo growth in the Growth Stage segment. This senior role involves coaching and developing sales managers and…
Actively hiringPopular companyModerate trust · 57USAfull_time - View job
Senior Customer Success Manager, Commercial
Verified via ATS1Password • Remote • Nov 20, 2025
The Senior Customer Success Manager at 1Password is responsible for guiding customers throughout their lifecycle, ensuring they realize the value of their investment in the company's products. This senior-level role invo…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 - View job
Support Representative
Verified via ATSCertn • Remote • Nov 19, 2025
This entry-level Support Representative role involves assisting customers and clients via phone, email, and chat to complete background checks, including manual fulfillment and verification of sensitive information. The…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobCustomer Support Team Lead
Verified via ATSCryptio • Remote • Nov 19, 2025
This is a senior-level Customer Support Team Lead role at Cryptio, overseeing the daily operations of the Level 1 Support team. The hire will manage scheduling, coach team members, monitor performance metrics, and ensure…
Remote-first cultureActively hiringPopular companyTrusted employer · 70- View job
Member of Engineering (Technical Support Engineer)
Verified via ATSpoolside • Remote • Nov 19, 2025
This is a mid to senior-level Technical Support Engineer role, serving as the first point of contact for customers experiencing technical issues with poolside's product. Day-to-day responsibilities include troubleshootin…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Customer Success Specialist
Verified via ATSWeave • Remote • Nov 19, 2025
This mid-level Customer Success Specialist role supports the TrueLark AI product by coordinating client communications, tracking action items, and managing pilot expansions. The specialist works closely with a Customer S…
Remote-first cultureActively hiringPopular companyTrusted employer · 75 - View job
Customer Success Manager - Middle East
Verified via ATSDatadog • Dublin, Ireland • Nov 19, 2025
As a Customer Success Manager, you will proactively drive product adoption, build strong customer relationships, and manage the full sales cycle for growth opportunities in existing accounts. This mid-to-senior role invo…
Actively hiringPopular companyModerate trust · 67 
View jobCustomer Success Associate
Verified via ATSTango • Remote • Nov 19, 2025
As a Customer Success Associate, you will lead customer onboarding, provide ongoing support and education to ensure adoption and satisfaction, and identify growth opportunities and risks by monitoring data trends. This m…
Remote-first cultureModerate trust · 68
View jobCustomer Success Manager (Mid-Market)
Verified via ATSPopl • Remote • Nov 19, 2025
This mid-level Customer Success Manager role involves managing a portfolio of mid-market customers at Popl, focusing on onboarding, monitoring health metrics, and building relationships to drive retention and growth. The…
Remote-first cultureActively hiringTrusted employer · 73- View job
Technical Support Engineer III
Verified via ATSDelinea • Remote • Nov 19, 2025
This is a senior-level Technical Support Engineer role at Delinea, providing post-sale technical support to customers and partners globally. Day-to-day responsibilities include troubleshooting cybersecurity issues, docum…
Remote-first cultureActively hiringPopular companyTrusted employer · 70 
View jobCore Customer Success Manager - Australia EST
Verified via ATSRemote • Remote • Nov 19, 2025
As a Customer Success Manager, you will manage the entire customer journey, building strong relationships and ensuring customer retention from onboarding to established partnerships. This mid-level role involves setting…
Remote-first cultureActively hiringPopular companyTrusted employer · 70remote
Customer Support Remote Jobs – Frequently Asked Questions
FAQs for candidates interested in remote customer support or customer experience roles.