Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Pixel Machinery logo

    Pixel MachineryCalifornia, California, United States • Jun 26, 2026

    This is a junior-level help desk role focused on owning the technical offboarding and access-deprovisioning lifecycle across client organizations. Day to day, you will process high volumes of tickets (around 30 per day),…

    Moderate trust · 53
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  • Twilio logo

    TwilioRemote • Jun 26, 2026

    This senior-level role involves leading a global customer support team, managing Team Leads to ensure operational excellence in KPIs like CSAT and SLA adherence. Day-to-day responsibilities include handling escalations,…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    remote
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  • Vetcove logo

    Customer Support Manager

    Verified via ATS

    VetcoveRemote • Jun 26, 2026

    As a Customer Support Manager at Vetcove, you will lead a team of support associates, providing training, onboarding, and performance management. You'll act as the voice of CX, partnering with leadership to optimize proc…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • R

    Recruit Lytics Hiringالمدينة, المدينة المدينة السعودية • Jun 26, 2026

    As a Remote Customer Support Specialist, you will engage with Arabic-speaking customers to address inquiries and resolve issues via email, chat, or phone. This junior-level role requires strong communication skills and p…

    Actively hiringModerate trust · 52
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  • People Data Labs logo

    People Data LabsRemote • Jun 25, 2026

    This early-career Customer Success Manager role involves owning a book of business, onboarding customers, driving engagement, negotiating renewals, and collaborating with Solutions Engineers and Data Consultants. You'll…

    Remote-first cultureActively hiringModerate trust · 68
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  • Lambda logo

    IT Support Analyst

    Verified via ATS

    LambdaRemote • Jun 25, 2026

    As an IT Support Analyst at Lambda, you will provide hands-on support and troubleshooting for hardware, software, and network issues, ensuring the smooth operation of IT infrastructure. This mid-level role requires stron…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Zip logo

    ZipRemote • Jun 25, 2026

    This junior-level IT support role involves providing high-touch helpdesk and troubleshooting for both local and remote employees, managing hardware lifecycle and office technology, and onboarding/offboarding. You'll oper…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Vanta logo

    VantaRemote • Jun 25, 2026

    As an Enterprise Customer Success Manager at Vanta, you will manage 40 enterprise customers ($3M ARR) in the Central/East regions, guiding them through onboarding, implementation, product adoption, and value-driven renew…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Equip logo

    Manager, Product Support

    Verified via ATS

    EquipRemote • Jun 25, 2026

    As Manager of Product Support at Equip, you'll lead a remote support team, oversee daily operations and capacity management, and develop SOPs and knowledge base documentation. You'll act as the primary escalation point f…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Tonal logo

    TonalRemote • Jun 24, 2026

    This senior individual contributor role manages Tonal's strategic healthcare accounts, serving as the clinical voice in commercial relationships with PT clinics, hospital systems, and performance medicine practices. Day-…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Drata logo

    DrataRemote • Jun 24, 2026

    The Senior Manager, Technical Support at Drata will lead a team responsible for delivering exceptional support for a complex platform. This senior-level role involves overseeing support managers and driving operational e…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Drata logo

    DrataRemote • Jun 24, 2026

    Drata is hiring a Manager, Technical Support for Mexico to lead a team of support engineers, overseeing daily operations, escalations, and process improvements. This mid-level management role involves coaching team membe…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Drata logo

    DrataRemote • Jun 24, 2026

    As an Associate Technical Support Engineer, you will provide first- and second-line support for Drata's compliance automation platform, handling Tier 1 and Tier 2 technical issues via Intercom and Jira. You'll collaborat…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Drata logo

    DrataRemote • Jun 24, 2026

    This entry-level Associate Technical Support Engineer role at Drata involves providing first- and second-line technical support for the Drata compliance automation platform, including triaging issues, resolving standard…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Rimini Street logo

    Rimini StreetWorldwide • Jun 24, 2026

    This senior-level role provides remote-based support for mission-critical Oracle EBS applications, focusing on ASCP (Advanced Supply Chain Planning) modules. Daily tasks include troubleshooting, configuring, and customiz…

    Global hiringActively hiringModerate trust · 55
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  • T

    TourCCWorldwide • Jun 24, 2026

    This senior VP-level role oversees customer onboarding, training, support, and retention for a SaaS company. The leader will manage customer health metrics, collaborate with product and sales teams, and drive value extra…

    Global hiringModerate trust · 50
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  • U

    UN Remote JobssUkhrul, • Jun 24, 2026

    The Global Project Coordinator connects country offices with global headquarters, managing cross-regional initiatives across Africa, Asia, and the Americas. This mid-level role involves coordinating projects, ensuring al…

    Moderate trust · 50
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  • Contentful logo

    ContentfulLondon, London, United Kingdom • Jun 24, 2026

    This senior manager role leads the Scale Customer Success team in EMEA, overseeing renewals and customer success motions. The manager will recruit, coach, and develop a high-performing team, design scalable engagement st…

    Actively hiringPopular companyModerate trust · 62
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  • Contentful logo

    ContentfulBerlin, Berlin, Germany • Jun 24, 2026

    As a Customer Support Engineer at Contentful, you'll work directly with developers to troubleshoot and resolve technical issues related to their use of Contentful's APIs and SDKs. You'll handle ticket-based support, esca…

    Actively hiringPopular companyModerate trust · 62
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  • Contentful logo

    ContentfulBerlin, Berlin, Germany • Jun 24, 2026

    As a Senior Customer Success Manager, you will manage 20-30 enterprise accounts in the EMEA region, acting as a trusted advisor to ensure customers achieve technical and business goals with Contentful's platform. Your da…

    Actively hiringPopular companyModerate trust · 62
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.