Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Mural Group logo

    Mural GroupRemote • Jun 24, 2026

    This senior role manages a portfolio of 15 strategic enterprise accounts, driving post-sale strategy and ensuring value realization through structured engagement cadences. The CSM conducts use-case discovery, interprets…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Ashby logo

    AshbyRemote • Jun 24, 2026

    As a High Touch Customer Success Manager at Ashby, you will onboard and support mid-market customers, ensuring they effectively adopt and utilize the Ashby platform. You will work closely with a team of seven CSMs, manag…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • G2i Inc. logo

    Support Engineer

    Verified via ATS

    G2i Inc.Remote • Jun 24, 2026

    As a Client Support Engineer, you'll serve as the primary technical contact for financial institution partners, diagnosing and resolving issues related to API behavior, payment processing, and operational workflows. You'…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Snowflake logo

    Senior Support Engineer

    Verified via ATS

    SnowflakeRemote • Jun 24, 2026

    This senior-level role involves providing global IT support, managing tickets in ServiceNow, troubleshooting technical issues, and supporting executive-level users. You will also handle new hire onboarding, maintain inve…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Top Hat logo

    Top HatRemote • Jun 23, 2026

    As a Senior Technical Support Specialist, you will own the technical setup, configuration, and data mapping for integrating Top Hat with institutional Learning Management Systems. You'll troubleshoot system-level integra…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Demandbase logo

    DemandbaseRemote • Jun 23, 2026

    As a Senior Customer Success Manager at Demandbase, you will manage a portfolio of high-value strategic accounts, acting as a trusted advisor to C-level executives. Your day-to-day involves driving platform adoption, ret…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Internova Travel Group logo

    Internova Travel GroupLondon, London, England, United Kingdom • Jun 23, 2026

    This mid-level role provides GDS and technical product support to luxury travel advisors, handling Travelport, Sabre, and Amadeus systems. Day-to-day tasks include managing help desk queries, onboarding/offboarding advis…

    Moderate trust · 53
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  • Turtles logo

    TurtlesWorldwide • Jun 23, 2026

    As a Customer Happiness Advocate, you will handle customer inquiries via email, chat, and phone, resolving issues and providing a high-quality experience. This role requires multitasking in a fast-paced environment, adhe…

    Global hiringModerate trust · 58
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  • Ontic logo

    IT Support Specialist

    Verified via ATS

    OnticRemote • Jun 23, 2026

    The IT Support Specialist at Ontic will provide hands-on technical support to the Austin team, managing day-to-day end-user requests, troubleshooting hardware and software issues, and ensuring device compliance. This mid…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • DataBank logo

    DataBankDallas, • Jun 23, 2026

    The Technical Support Engineer 2 role at DataBank involves troubleshooting and resolving complex issues related to Windows, Linux, and virtual infrastructure within a Tier 2 Technical Support team. This mid-level positio…

    Moderate trust · 53
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  • KAST logo

    KASTNew York, New York, United States • Jun 23, 2026

    As a VIP Relationship Manager at KAST, you will be responsible for building and maintaining strong relationships with high-value customers. This senior role involves serving as the primary point of contact for VIP client…

    Moderate trust · 55
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  • Figma logo

    FigmaBengaluru, India • Jun 23, 2026

    As an Enterprise Support Specialist at Figma, you will be a founding member of the Bengaluru hub, partnering with the Enterprise Support Manager to elevate support for strategic customers. You'll diagnose technical issue…

    Actively hiringPopular companyModerate trust · 62
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  • MapTiler logo

    MapTilerWorldwide • Jun 23, 2026

    This mid-to-senior role combines developer relations and customer success for a maps platform. You'll onboard enterprise clients, create technical content, speak at conferences, and engage with the open-source community…

    Global hiringActively hiringModerate trust · 55
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  • Voodoo logo

    VoodooRemote • Jun 23, 2026

    This part-time role (20 hrs/week) will build and lead customer support for Voodoo's gaming studio, handling ticket resolution, developing policies, and analyzing player feedback to improve retention. As the first dedicat…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Premera Blue Cross logo

    Premera Blue CrossAnywhere • Jun 23, 2026

    As a Customer Service Representative at Premera Blue Cross, you will engage with customers to address inquiries, resolve issues, and provide support for their healthcare needs. This role is suited for junior to mid-level…

    Moderate trust · 50
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  • UiPath logo

    UiPathRemote • Jun 22, 2026

    This senior-level Customer Success Manager role at UiPath involves acting as a strategic advisor to healthcare customers, helping them adopt agentic automation to achieve business outcomes. Day-to-day, you'll build relat…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Prompt Health logo

    Prompt HealthRemote • Jun 22, 2026

    This is a junior to mid-level role serving as an executive assistant to the CS Vice President and providing operational support to the Customer Success team in a B2B SaaS healthcare company. Day-to-day responsibilities i…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • R

    Recruit Lytics Hiresالمدينة, المدينة المدينة السعودية • Jun 22, 2026

    This remote Customer Support Specialist role focuses on providing professional support to Arabic-speaking customers via email, chat, and phone. The specialist will handle inquiries, troubleshoot issues, document interact…

    Actively hiringModerate trust · 52
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  • Max Retail logo

    Max RetailRemote • Jun 20, 2026

    This customer support role involves assisting sellers via phone, email, and live chat, managing orders and returns, and maintaining customer records. The position requires flexibility, multitasking, and a positive attitu…

    Remote-first cultureModerate trust · 56
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  • Ateneo de Manila University logo

    Ateneo de Manila UniversityQuezon City, Quezon City, National Capital Region, Philippines • Jun 19, 2026

    Provide live chat, SMS, email, and phone support to clients, troubleshooting POS system and hardware issues. Collaborate with cross-functional teams to resolve client concerns, improve support materials, and identify ups…

    Moderate trust · 55
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.