Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Recharge logo

    RechargeRemote • Jan 3, 2026

    As an Associate Technical Support Engineer at Recharge, you will provide world-class support to online merchants by resolving technical questions and issues via live chat, email, and occasional phone calls. This junior-l…

    Remote-first cultureModerate trust · 56
    View job
  • Knowtex logo

    KnowtexRemote • Jan 3, 2026

    As a Customer Support Specialist at Knowtex, you will manage support tickets and inquiries from clinicians and enterprise users, ensuring timely categorization, prioritization, and resolution. This mid-level role involve…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Deel logo

    DeelRemote • Jan 2, 2026

    As a Customer Success Manager II at Deel, you will manage a diverse portfolio of accounts, focusing on building strong relationships and ensuring customer satisfaction. This mid-level role requires you to identify risks…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
    View job
  • Magic Eden logo

    Magic EdenRemote • Jan 2, 2026

    This senior-level role involves managing complex sportsbook escalations, drafting internal policies and SOPs, training junior support specialists, and serving as the in-house expert on sports wagering logic. The hire wil…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • SoSafe GmbH logo

    SoSafe GmbHRemote • Jan 2, 2026

    This mid-level Technical Support Engineer role involves troubleshooting customer issues, conducting root cause analysis, and bridging communication between Customer Success and Engineering teams. Day-to-day responsibilit…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • SoSafe GmbH logo

    SoSafe GmbHRemote • Jan 2, 2026

    This mid-level Customer Support Engineer role involves providing technical support to users and admins, assisting with platform implementation, troubleshooting issues, and contributing to product improvements. You'll wor…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Weave logo

    Billing Support

    Verified via ATS

    WeaveRemote • Dec 30, 2025

    This junior-level Billing Support role involves handling inbound and outbound customer communications primarily via phone and email to resolve billing inquiries, update payment information, and upsell annual plans. The p…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Vanta logo

    VantaRemote • Dec 30, 2025

    This mid-level Technical Support Specialist role involves providing technical support to customers via email, chat, and screen sharing, troubleshooting issues with cloud providers like AWS or Azure, and documenting solut…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • SKELAR logo

    SKELARRemote • Dec 30, 2025

    This is a senior-level Customer Support Team Lead role for Spirio, a venture builder within SKELAR, focusing on managing a remote customer support team. The role involves operational management, implementing AI-driven so…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Cyberhaven logo

    CyberhavenRemote • Dec 30, 2025

    As a Technical Support Engineer L1/L2 at Cyberhaven, you will be responsible for troubleshooting and resolving customer issues related to the AI Data Security platform. This mid-level position requires collaboration with…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Deliveroo logo

    DeliverooRemote • Dec 30, 2025

    This is a junior to mid-level role as a Partner Operations Specialist within the Partner Services Centre at Deliveroo, focusing on supporting restaurant partners through daily operational tasks. The hire will manage menu…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Finalis logo

    Customer Success Manager

    Verified via ATS

    FinalisRemote • Dec 29, 2025

    This mid-level Customer Success Manager role involves managing client relationships, overseeing onboarding and training, and ensuring high customer satisfaction. The hire will work autonomously in a small, collaborative…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Cyberhaven logo

    CyberhavenRemote • Dec 29, 2025

    This mid-to-senior Technical Support Engineer role involves troubleshooting and resolving customer issues for Cyberhaven's AI Data Security platform, including initial diagnosis, root cause analysis, and escalation to en…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Clipboard logo

    ClipboardWorldwide • Dec 29, 2025

    This is a B2B Client Support Specialist role focused on healthcare facilities, serving as the frontline specialist for workplace customers. The position involves providing fast, accurate, and empathetic support across vo…

    Global hiringModerate trust · 55
    View job
  • Meter logo

    MeterRemote • Dec 29, 2025

    As an Enterprise Support Engineer at Meter, you will be responsible for managing high-impact enterprise support cases from initial triage to resolution, troubleshooting complex networking issues across various environmen…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • PHIL, Inc. logo

    PHIL, Inc.Remote • Dec 29, 2025

    As a Partner Support Specialist, you will handle day-to-day operations to ensure accurate and timely prescription processing for Phil's pharmacy network. This mid-level role involves reviewing performance trends, resolvi…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Dune logo

    Customer Success Manager

    Verified via ATS

    DuneRemote • Dec 29, 2025

    This is a senior Customer Success Manager role at Dune, focusing on commercial customer success for enterprise clients. The hire will own a portfolio of customers, driving renewals, expansion, and value realization throu…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Drata logo

    DrataRemote • Dec 28, 2025

    This is a mid-to-senior Customer Success Manager role focused on managing relationships with MSSPs (Managed Security Service Providers) to drive platform adoption, expansion, and renewal. Day-to-day responsibilities incl…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
    View job
  • Thimble logo

    ThimbleUnited States • Dec 27, 2025

    This is a mid-level Broker Success Associate role focused on providing sales support to insurance brokers in the East Region. Day-to-day responsibilities include handling a high volume of tickets and chats, onboarding ne…

    Moderate trust · 53
    View job
  • HONK logo

    HONKRemote • Dec 27, 2025

    This is a junior-level customer service role where the specialist handles inbound phone calls to assist customers with roadside assistance orders and service execution using proprietary technology. Day-to-day responsibil…

    Remote-first cultureModerate trust · 56
    View job

Page 22 of 56

Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.