Remote Customer Support Jobs

Browse the latest remote customer support and service roles from global companies.

About Customer Support Remote Jobs

Remote customer support roles are in high demand as global companies expand distributed teams across time zones. These roles require excellent communication skills, problem-solving abilities, and a strong customer-first mindset across live chat, email, and phone channels.

Many fast-growing SaaS companies, marketplaces, and subscription businesses actively hire remote customer support talent worldwide. Whether you're experienced or just starting out, remote customer support jobs offer one of the most accessible entry points into remote work, with clear paths into customer success and operations roles.

Top companies hiring for Customer Support

Companies with the most open roles in Customer Support.

  • Delinea logo

    DelineaRemote • May 20, 2026

    As a Customer Success Manager at Delinea, you will manage a portfolio of enterprise accounts, driving product adoption and ensuring customers realize value from the identity security platform. You'll lead regular check-i…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Skimmer logo

    Customer Success Manager

    Verified via ATS

    SkimmerRemote • May 20, 2026

    As a Customer Success Manager at Skimmer, you will build and maintain relationships with SMB Pool Service Pros, focusing on customer satisfaction and maximizing platform use. This mid-level role involves advocacy, adopti…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Twilio logo

    TwilioRemote • May 20, 2026

    This senior-level role involves managing a regional team of Sales Support Specialists to centralize and optimize sales support functions across APJ and EMEA. Day-to-day responsibilities include standardizing playbooks, a…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Coder logo

    CoderRemote • May 20, 2026

    As a Senior Customer Success Manager at Coder, you will own onboarding and rollout plans for new customers, remove adoption barriers, and guide customers from onboarding through renewal. You'll monitor customer health, i…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Socure logo

    SocureRemote • May 19, 2026

    This senior-level role partners with enterprise customers in Big Tech/AI verticals, leading executive business reviews, governance forums, and success planning to ensure measurable outcomes. The manager acts as a strateg…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Horizon3.ai logo

    Horizon3.aiRemote • May 19, 2026

    As a Senior Customer Success Manager at Horizon3.ai, you will manage a portfolio of high-value customers, acting as their primary post-sales technical advisor. Your day-to-day responsibilities include guiding customers t…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Suite Studios logo

    Suite StudiosRemote • May 19, 2026

    This senior-level Technical Support Specialist role is responsible for diagnosing and resolving customer issues, leading debug sessions, and providing insights to product and engineering teams. You will also mentor suppo…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Lovable logo

    LovableRemote • May 19, 2026

    As a Social Engagement & Support Specialist at Lovable, you'll manage and engage with the community across social media channels like X/Twitter, LinkedIn, Instagram, and Threads. Day to day, you'll monitor mentions, craf…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Datadog logo

    DatadogDenver, Colorado, USA • May 18, 2026

    This is a senior-level Enterprise Customer Success Manager role focused on managing strategic relationships with large corporate accounts. The role involves proactively driving product adoption, analyzing usage data to i…

    Actively hiringPopular companyModerate trust · 62
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  • PointClickCare logo

    PointClickCareMississauga, Mississauga, Ontario, Canada • May 18, 2026

    As a Customer Success Manager at PointClickCare, you will manage client relationships in the Great Lakes region, ensuring optimal use of healthcare SaaS solutions. You'll develop strategic account plans, conduct business…

    Actively hiringModerate trust · 55
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  • Figure 53 logo

    Figure 53Worldwide • May 18, 2026

    The Senior QLab Support Specialist will provide expert technical support for QLab, a software used in live performance, by addressing customer inquiries via email. This part-time senior role requires a deep understanding…

    Global hiringModerate trust · 53
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  • Figure 53 logo

    Figure 53Worldwide • May 18, 2026

    The Senior QLab Support Specialist is responsible for providing exceptional email support to customers using QLab for live performance audio, video, and lighting control. This part-time, senior-level role requires high-l…

    Global hiringModerate trust · 53
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  • Delinea logo

    DelineaRemote • May 18, 2026

    The Escalations Director is a senior individual contributor role that manages high-stakes customer escalations beyond technical troubleshooting, serving as the single point of accountability for politically sensitive sit…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Adaptive Security logo

    Adaptive SecurityRemote • May 18, 2026

    The Customer Success Associate at Adaptive Security will be responsible for managing customer implementation, onboarding, and support processes. This junior-level role will involve acting as the first point of contact fo…

    Remote-first cultureActively hiringPopular companyModerate trust · 65
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  • Horizon3.ai logo

    IT Analyst, EMEA

    Verified via ATS

    Horizon3.aiRemote • May 18, 2026

    The IT Analyst, EMEA will manage day-to-day IT support for employees across the EMEA region, ensuring smooth onboarding, troubleshooting technical issues, and maintaining office connectivity. This mid-level position requ…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Tremendous logo

    TremendousRemote • May 18, 2026

    As a Product Support Specialist at Tremendous, you will be the first point of contact for customer inquiries via email, chat, and phone. You'll become a product expert, troubleshoot issues, escalate when needed, and gath…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Sona (getsona.com) logo

    Customer Success Manager

    Verified via ATS

    Sona (getsona.com)Remote • May 18, 2026

    This mid-to-senior Customer Success Manager role at Sona involves owning a portfolio of 20-24 enterprise accounts in Social Care and Hospitality. Day-to-day responsibilities include running QBRs, tracking value realizati…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • G2 logo

    G2Remote • May 17, 2026

    This is a hybrid leadership role (70% account ownership, 30% people management) for a team of Scaled Customer Success Managers at G2, operating in the AMER shift (5 PM - 2 AM IST) with weekly in-office presence in Bengal…

    Remote-first cultureActively hiringPopular companyTrusted employer · 70
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  • Custom Simple Solutions logo

    Custom Simple SolutionsWorldwide • May 16, 2026

    This fully remote, mid-level role focuses on ensuring product quality and driving turf research for a retail fertilizer business. Daily tasks include working with state regulators on product labeling, monitoring fertiliz…

    Global hiringModerate trust · 53
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  • Lisa Russel logo

    Lisa RusselWorldwide • May 16, 2026

    As a Manager-in-Training, you will provide exceptional financial services to clients, collaborate with team members across time zones using virtual tools, and learn directly from executive leadership through structured m…

    Global hiringModerate trust · 53
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Customer Support Remote Jobs – Frequently Asked Questions

FAQs for candidates interested in remote customer support or customer experience roles.

What does a remote customer support role typically involve?
Remote customer support roles usually involve helping customers via chat, email, or video calls. You may troubleshoot issues, answer questions about the product, and escalate complex problems to other teams. Many companies also expect you to document recurring issues and suggest improvements to the product or help center.
Do I need previous support experience to work in remote customer support?
Previous support experience is helpful but not always required. Strong written communication, empathy, and patience are critical. If you have experience helping users, teaching, or working in a service-oriented role, you can often translate those skills into a remote support position.
How do time zones affect remote customer support roles?
Many support teams hire for specific shifts to provide coverage across time zones. Some roles focus on a single region, while others rotate or offer follow-the-sun coverage. Job descriptions on WorkAnywhere.pro typically specify the preferred time zone or working hours.