Vendor Support Analyst

About Allica Bank

Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech.

Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers.

Department Description

Vendor Management plays a critical role in ensuring Allica engages, oversees, and exits vendors in a way that strengthens our resilience and consistently delivers high-quality outcomes. We manage the full vendor lifecycle with a focus on strong governance, transparent decision-making, and robust oversight. Acting as trusted partners across the business, we enable teams to work confidently and at pace with vendors, while ensuring risks are understood, controls are followed, and relationships are managed in line with Allica’s core values.

Role Description

The Procurement & Vendor Management Analyst is responsible for maintaining high-quality and accurate vendor data throughout the full vendor lifecycle from onboarding through ongoing management to exit. The role oversees and maintains vendor management workflows, ensuring effective coordination and engagement with key stakeholders, including internal teams and vendors. It also supports the delivery, maintenance, and enhancement of management information and dashboards to provide visibility of vendor performance and compliance. Acting as a key system user, the role provides ongoing support, training, and process improvements to ensure the vendor management system is used effectively and efficiently across the business.

Principal Accountabilities

• Maintain and update vendor and contract records, ensuring all supporting documentation is accurately stored within the vendor management system.

• Administer and coordinate vendor onboarding and approval workflows to ensure timely completion and maintain effective stakeholder engagement.

• Validate vendor information during onboarding and throughout the lifecycle to ensure full adherence to internal policies and regulatory requirements.

• Drive reductions in vendor onboarding timescales through proactive coordination and process efficiency.

• Track and monitor ongoing vendor management requirements, including annual reviews, service reviews, and materiality assessments and engagement with business to ensure accurate and timely completion requirements.

• Generate and maintain regular reports and dashboards on supplier status, contract renewals, compliance, and performance metrics.

• Administer and optimize the vendor management system, managing access and configuration while driving improvements and providing user support and training.

Personal Attributes & Experience

• Strong attention to detail and accuracy, with a commitment to maintaining high data quality.

• Organized, proactive, and able to manage competing priorities effectively.

• Collaborative and confident engaging with stakeholders at all levels.

• Continuous improvement mindset, with the ability to identify and implement practical enhancements

• Experience in vendor or procurement administration, with a good understanding of governance and compliance requirements.

• Strong working knowledge of vendor management systems and related platforms.

• Proven ability to produce insightful management information, reports, and dashboards.

Working at Allica Bank

At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers.

Our employees are at the heart of everything we do, so our benefits are designed with you in mind:

• Full onboarding support and continued development opportunities

• Options for flexible working

• Regular social activities

• Pension contributions

• Discretionary bonus scheme

• Private health cover

• Life assurance

• Family friendly policies including enhanced Maternity & Paternity leave

Don’t tick every box?

Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you!

Flexible working

We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate.

Diversity

We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.