Remote Customer Support - $20/hr - United States
Role Overview
This is a remote Customer Support Specialist role where you will handle customer inquiries via phone, email, and chat, troubleshoot issues, and maintain detailed records. It appears to be a junior to mid-level position, suitable for individuals working independently in a remote team, with a focus on improving customer experience through professional assistance and collaboration.
Perks & Benefits
The job offers fully remote work within the United States, with flexible full-time or part-time hours and competitive pay starting at $20 per hour. It provides a distraction-free home office setup, emphasizing a positive and professional culture, though specific time zone expectations and career growth details are not explicitly stated but typical for remote support roles.
Full Job Description
Headquarters: Cheyenne, WY URL: https://remotetalentcloud.com/
========== IMPORTANT! Please use this link to apply: https://remotetalentcloud.com/apply/ ========== Description: As a Customer Support Specialist, you ll play a key role in ensuring our clients customers receive top-notch support. Your main responsibilities will include:
Responding to customer inquiries via phone, email, and/or chat Providing fast, friendly, and professional assistance Troubleshooting product and service issues to find optimal solutions Maintaining detailed and accurate records of customer interactions Staying up to date on client products, services, and policies to provide accurate information Collaborating with teammates and sharing feedback to continuously improve the customer experience
Requirements: We re looking for highly motivated individuals with a customer-first attitude and the ability to work independently. The ideal candidate will have:
This is a fully remote position, but you must be located within the United States Fluent in speaking, writing, and reading the English language A reliable Internet connection and computer A positive, professional attitude and a passion for helping others The ability to work independently in a distraction-free home office Previous customer support experience is a plus, but not required
Why Apply:
Fully remote: work from anywhere within the United States Full-time and part-time available Competitive hourly pay from $20/hr
How to Apply: Please use this link to apply: https://remotetalentcloud.com/apply/
To apply: https://weworkremotely.com/remote-jobs/remote-talent-cloud-remote-customer-support-20-hr-united-states-2
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